Thanks very much for your feedback, and we're glad you enjoyed your stay! We hope to see you again soon!
8/10 还可以
Natasha
与家人出行
2024 年 1 月 29 日
满意:员工和服务,清洁度
Great location, very clean. The negatives the bathroom needs a revamp. They do not have toilet roll’s anymore. Beds were too soft. Loved the free Foxtel.
Natasha
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your feedback, we are currently in planning for a revamp by the end of the year. We hope to see you again soon for another visit!
8/10 还可以
Erin
与家人及幼儿出行, 与家人出行
2024 年 1 月 29 日
满意:清洁度、员工和服务、服务设施
Comfortable stay. Milk at buffet breakfast was off but otherwise a nice offering. Condition of property was fine for the price.
Erin
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your feedback, I'll pass it on to our Kitchen to keep a better eye on! We hope to see you again soon!
8/10 还可以
Myra
2024 年 1 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
All was good.
Myra
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your feedback, we're glad you enjoyed your stay! We hope to see you again soon!
10/10 超赞
Pramil
2024 年 1 月 28 日
Pramil
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 3 月 22 日 的回复
Thanks very much for your feedback, we're glad to see you enjoyed your stay with us! We look forward to seeing you again soon!
4/10 很差
Rajaram
与家人出行
2024 年 1 月 27 日
满意:清洁度
不满意:员工和服务
Messed up with my booking. First they couldn't find my booking, and then they said breakfast is not included while I had booked breakfast.
The restaurant almost charged me for someone else's food. And after I asked for the bill they realised it was wrong.
Overall, they're unapologetic.
Rajaram
2024 年 1 月入住 1 晚
10/10 超赞
Peter
2024 年 1 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Peter
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!
8/10 还可以
Andrew
与家人出行
2024 年 1 月 25 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
TV didnt function and had to get assistance. Staff were friendly and helpful. Place is tired and needs a refurb.
Andrew
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your feedback, we're glad our team was able to help! We're currently in planning for a revamp by the end of the year, so we hope to see you again soon for another stay!
6/10 一般
Lauren
与家人及幼儿出行
2024 年 1 月 25 日
满意:员工和服务
The room is pretty tired! Feels like it all needs a re-paint and new lighting. Room was clean and tidy, beds comfortable and towels were fine, but initial feeling was a little disappointing when arriving. My childs bare feet were dirty after running around in the room for a night so made me wonder how clean the floor really was!
Lauren
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your feedback, we're currently working with our housekeeping team to train a new squad, we'll be sure to make sure they know to maintain standards! We're in planning for a revamp by the end of the year, so we hope to see you again soon for another visit!
10/10 超赞
Emma,Meadowbank
商务旅客
2024 年 1 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Emma
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!
10/10 超赞
Robyn
2024 年 1 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
An excellent area - close to the CBD but very quiet. Room was stylish & very clean.
Couldn't have wished for anything better.
Robyn
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we're glad you enjoyed your stay! We hope to see you again soon!
8/10 还可以
Timothy
2024 年 1 月 20 日
Timothy
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!
6/10 一般
Rahul
2024 年 1 月 19 日
Rahul
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!
10/10 超赞
peter
与配偶出行
2024 年 1 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Specious, clean, convenient location and nice staff.
peter
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon for another wonderful stay!
10/10 超赞
Laurel
2024 年 1 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Laurel
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!
10/10 超赞
Jacky
2024 年 1 月 14 日
Jacky
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!
8/10 还可以
Neala
与家人出行
2024 年 1 月 12 日
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
There was food under our bed and the pool was green.
Neala
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, that's not great to hear! We will be in contact with our Housekeeping team to make sure the squad is maintaining standards! We hope to see you again soon for a better stay!
8/10 还可以
Sachith
2024 年 1 月 11 日
满意:员工和服务,清洁度
Sachith
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!
6/10 一般
Dai
与家人出行
2024 年 1 月 8 日
不满意:住宿条件和设施,清洁度
Air conditioner remote control did not work. Carpet was dirty and old. Property in needs of a good renovation.
Dai
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review. We're currently in planning for a refurb by the end of the year, so we hope to see you again soon!
6/10 一般
John
与家人出行
2024 年 1 月 8 日
满意:清洁度、住宿条件和设施、客房舒适度
John
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!
6/10 一般
Jenny
2024 年 1 月 5 日
满意:员工和服务
Overall location was good but the room felt a bit dated - carpet stained, lumpy mattresses, no microwave, bathroom needed a refurb and fridge very small with no freezer
Jenny
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we're sorry we didn't meet your expectations. We do offer a microwave in the Guest Laundry, and we do have rooms with a freezer attachment as part of our kitchenette next time you book, if that is a high-priority inclusion! We're currently in planning for a refurb, so we hope to see you again soon for another stay!
8/10 还可以
Scott
与家人出行
2024 年 1 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Very nice place to stay, room are basic but clean, there was no extra pillows, the beds are verrry soft, felt like your feet are way above your head the whole family , didn’t have a very good night sleep.
Scott
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we're sad to hear you didn't enjoy your stay, but we hope to see you again after our planned refurb for a better sleep!
4/10 很差
Adam
2023 年 12 月 31 日
满意:清洁度
Was not told the resturant was closed on the web site or by the lady at the reception. This was the reason why i picked this hotel.
There was no freezer in the fridge so i could not freeze my ice packs ready for the next days journey.
The toilet paper dispenser belongs in a public toilet at the local football ground not in a 4 star motel.
Didnt like been gouged on price because i had a late booking.
Wont stay at mercure again.
Better value else where.
Adam
2023 年 12 月入住 1 晚
10/10 超赞
Nini
2023 年 12 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay at Mercure, friendly staff and rooms were clean
Nini
2023 年 12 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we're glad you enjoyed your stay! We hope to see you again soon!
10/10 超赞
John
与家人出行
2023 年 12 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
John
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!
8/10 还可以
Merryl
2023 年 12 月 30 日
Merryl
2023 年 12 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!
8/10 还可以
Emma,Pudsey
与家人出行
2023 年 12 月 22 日
满意:清洁度、服务设施、住宿条件和设施
Emma
2023 年 12 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!
8/10 还可以
David
2023 年 12 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
David
2023 年 12 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!
2/10 糟糕
Saba
2023 年 11 月 20 日
Saba
2023 年 11 月入住 1 晚
Mercure Wagga 于 2023 年 12 月 12 日 的回复
Thanks for your feedback, we hope we get another opportunity to help you enjoy your stay!
8/10 还可以
Christine
2023 年 11 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Christine
2023 年 11 月入住 1 晚
Mercure Wagga 于 2023 年 12 月 12 日 的回复
Thanks very much for your feedback, we're glad you enjoyed your stay! See you again soon!
10/10 超赞
Marc
商务旅客
2023 年 11 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything with great, I will say the staff in the restaurant seemed unhappy (particularly one of them), I bumped into someone else who stayed there the same night as me and they had the same opinion of the restaurant staff (the same staff member too).
Marc
2023 年 11 月入住 1 晚
Mercure Wagga 于 2023 年 12 月 12 日 的回复
Thanks very much for your feedback, we'll make sure we follow up with the staff member! We're glad you enjoyed your stay otherwise! See you again soon!
10/10 超赞
James
2023 年 11 月 13 日
James
2023 年 11 月入住 1 晚
Mercure Wagga 于 2023 年 12 月 12 日 的回复
Thanks very much for your feedback, we're glad you enjoyed your stay! See you again soon!
10/10 超赞
peter,Leeton
2023 年 11 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
peter
2023 年 11 月入住 1 晚
Mercure Wagga 于 2023 年 12 月 12 日 的回复
Thanks very much for your feedback, we're glad you enjoyed your stay! See you again soon!
10/10 超赞
Ellen
2023 年 11 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Ellen
2023 年 11 月入住 1 晚
Mercure Wagga 于 2023 年 12 月 12 日 的回复
Thanks very much for your feedback, we're glad you enjoyed your stay! See you again soon!
10/10 超赞
Robert
团体旅客
2023 年 10 月 31 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
wagga trip
great weekend
Robert
2023 年 10 月入住 1 晚
Mercure Wagga 于 2023 年 12 月 12 日 的回复
Thanks very much for your feedback, we're glad you enjoyed your stay! See you again soon!
2/10 糟糕
Gregory
与家人出行
2023 年 10 月 29 日
不满意:客房舒适度,员工和服务
To stay here overnight and not use any breakfast or dinner options would be okay if you like soft old beds. Reception staff were very nice and tried to help wherever possible. Breakfast and dinner staff were the worst I have ever had to deal with. Stay clear
Gregory
2023 年 10 月入住 2 晚
8/10 还可以
Kathryn
团体旅客
2023 年 10 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Shower had some mould in it and breakfast hot food was cold if you didn’t get there right at the start. But staff were lovely, the place was quiet despite being booked out, and the room was generally comfortable.
Kathryn
2023 年 10 月入住 2 晚
Mercure Wagga 于 2023 年 12 月 12 日 的回复
Thanks very much for your feedback, we'll follow up with our staff to make sure the processes are being better followed.We hope to see you again soon!
10/10 超赞
Craig
与配偶出行
2023 年 10 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was very clean and spacious.
Craig
2023 年 10 月入住 1 晚
Mercure Wagga 于 2023 年 10 月 17 日 的回复
Thank you very much for your feedback, we're glad to see you enjoyed your stay! We look forward to seeing you again soon!
10/10 超赞
thomas,quakers hill
商务旅客
2023 年 10 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
thomas
2023 年 8 月入住 1 晚
Mercure Wagga 于 2023 年 10 月 16 日 的回复
Thanks very much for your feedback, we're glad to see you enjoyed your stay! We look forward to seeing you again soon!
10/10 超赞
Hui
商务旅客
2023 年 10 月 16 日
满意:服务设施
Good location, later check in and easy parking.
Hui
2023 年 10 月入住 1 晚
Mercure Wagga 于 2023 年 10 月 16 日 的回复
Thanks very much for your feedback, we're glad to see you enjoyed your stay! We look forward to seeing you again soon!
8/10 还可以
Maree
2023 年 10 月 9 日
Maree
2023 年 10 月入住 1 晚
Mercure Wagga 于 2023 年 12 月 12 日 的回复
Thanks very much for your feedback, we're glad you enjoyed your stay! See you again soon!
10/10 超赞
haotian
2023 年 10 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
good
haotian
2023 年 10 月入住 1 晚
Mercure Wagga 于 2023 年 10 月 8 日 的回复
Thanks for your feedback, we're glad you enjoyed your stay! We look forward to seeing you again soon!
6/10 一般
Kerrie
商务旅客
2023 年 10 月 1 日
满意:清洁度、员工和服务、服务设施
The bed was so soft you Sa k into it. Room
Kerrie
2023 年 9 月入住 1 晚
Mercure Wagga 于 2023 年 10 月 2 日 的回复
Thank you very much for your feedback, we hope to see you again!
10/10 超赞
Jeremy
与家人出行
2023 年 9 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jeremy
2023 年 9 月入住 1 晚
Mercure Wagga 于 2023 年 9 月 28 日 的回复
Thanks very much for your feedback! We look forward to seeing you again soon!
10/10 超赞
Richard
2023 年 9 月 21 日
Richard
2023 年 9 月入住 2 晚
Mercure Wagga 于 2023 年 10 月 12 日 的回复
Thanks for your feedback, we're glad to hear you enjoyed your stay! We look forward to seeing you again soon!
10/10 超赞
Nicole
与家人及幼儿出行
2023 年 9 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, quick & easy check in, delicious food & room service
Nicole
2023 年 9 月入住 1 晚
Mercure Wagga 于 2023 年 9 月 6 日 的回复
Thank you for your feedback! We're glad to hear you enjoyed your dining and in-room experience! We look forward to seeing you again soon!
10/10 超赞
Warwick
与配偶出行
2023 年 9 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very comfortable and nicely presented. Helpful staff
Warwick
2023 年 8 月入住 1 晚
Mercure Wagga 于 2023 年 9 月 4 日 的回复
Thank you very much for your feedback, we're glad we could make your stay an enjoyable one! We look forward to seeing you again soon!
10/10 超赞
ricky
2023 年 8 月 27 日
ricky
2023 年 8 月入住 1 晚
Mercure Wagga 于 2023 年 9 月 18 日 的回复
Thanks very much for your feedback, we're glad to hear you enjoyed your stay! We look forward to seeing you next time!
10/10 超赞
真实旅客
2023 年 8 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyable stay, excellent dining room!
真实旅客
2023 年 8 月入住 1 晚
Mercure Wagga 于 2023 年 8 月 18 日 的回复
Thank you very much for your feedback, we're glad to see you enjoyed your stay! We hope to see you again soon!