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关于美居沃加沃加酒店的点评

4 out of 5
美居沃加沃加酒店
1 Morgan St, Wagga Wagga, NSW

点评

8.8

超赞

10 分 - 超赞。511 条好评,共有 1002 条点评" "
8 分 - 还可以。375 条好评,共有 1002 条点评" "
6 分 - 一般。84 条好评,共有 1002 条点评" "
4 分 - 很差。24 条好评,共有 1002 条点评" "
2 分 - 糟糕。8 条好评,共有 1002 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.4/10

服务设施

8.6/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

Julie

2024 年 4 月入住 1 晚

10/10 超赞

Jo

与家人出行
满意:服务设施
Lovely property.
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your feedback, and we're glad you enjoyed your stay! We hope to see you again soon!

8/10 还可以

Natasha

与家人出行
满意:员工和服务,清洁度
Great location, very clean. The negatives the bathroom needs a revamp. They do not have toilet roll’s anymore. Beds were too soft. Loved the free Foxtel.
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your feedback, we are currently in planning for a revamp by the end of the year. We hope to see you again soon for another visit!

8/10 还可以

Erin

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施
Comfortable stay. Milk at buffet breakfast was off but otherwise a nice offering. Condition of property was fine for the price.
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your feedback, I'll pass it on to our Kitchen to keep a better eye on! We hope to see you again soon!

8/10 还可以

Myra

满意:清洁度、员工和服务、住宿条件和设施
All was good.
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your feedback, we're glad you enjoyed your stay! We hope to see you again soon!

10/10 超赞

Pramil

2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 3 月 22 日 的回复
Thanks very much for your feedback, we're glad to see you enjoyed your stay with us! We look forward to seeing you again soon!

4/10 很差

Rajaram

与家人出行
满意:清洁度
不满意:员工和服务
Messed up with my booking. First they couldn't find my booking, and then they said breakfast is not included while I had booked breakfast. The restaurant almost charged me for someone else's food. And after I asked for the bill they realised it was wrong. Overall, they're unapologetic.
2024 年 1 月入住 1 晚

10/10 超赞

Peter

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!

8/10 还可以

Andrew

与家人出行
满意:员工和服务,清洁度
不满意:住宿条件和设施
TV didnt function and had to get assistance. Staff were friendly and helpful. Place is tired and needs a refurb.
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your feedback, we're glad our team was able to help! We're currently in planning for a revamp by the end of the year, so we hope to see you again soon for another stay!

6/10 一般

Lauren

与家人及幼儿出行
满意:员工和服务
The room is pretty tired! Feels like it all needs a re-paint and new lighting. Room was clean and tidy, beds comfortable and towels were fine, but initial feeling was a little disappointing when arriving. My childs bare feet were dirty after running around in the room for a night so made me wonder how clean the floor really was!
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your feedback, we're currently working with our housekeeping team to train a new squad, we'll be sure to make sure they know to maintain standards! We're in planning for a revamp by the end of the year, so we hope to see you again soon for another visit!

10/10 超赞

Emma,Meadowbank

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!

10/10 超赞

Robyn

满意:清洁度、员工和服务、住宿条件和设施
An excellent area - close to the CBD but very quiet. Room was stylish & very clean. Couldn't have wished for anything better.
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we're glad you enjoyed your stay! We hope to see you again soon!

8/10 还可以

Timothy

2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!

6/10 一般

Rahul

2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!

10/10 超赞

peter

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Specious, clean, convenient location and nice staff.
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon for another wonderful stay!

10/10 超赞

Laurel

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!

10/10 超赞

Jacky

2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!

8/10 还可以

Neala

与家人出行
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
There was food under our bed and the pool was green.
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, that's not great to hear! We will be in contact with our Housekeeping team to make sure the squad is maintaining standards! We hope to see you again soon for a better stay!

8/10 还可以

Sachith

满意:员工和服务,清洁度
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!

6/10 一般

Dai

与家人出行
不满意:住宿条件和设施,清洁度
Air conditioner remote control did not work. Carpet was dirty and old. Property in needs of a good renovation.
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review. We're currently in planning for a refurb by the end of the year, so we hope to see you again soon!

6/10 一般

John

与家人出行
满意:清洁度、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!

6/10 一般

Jenny

满意:员工和服务
Overall location was good but the room felt a bit dated - carpet stained, lumpy mattresses, no microwave, bathroom needed a refurb and fridge very small with no freezer
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we're sorry we didn't meet your expectations. We do offer a microwave in the Guest Laundry, and we do have rooms with a freezer attachment as part of our kitchenette next time you book, if that is a high-priority inclusion! We're currently in planning for a refurb, so we hope to see you again soon for another stay!

8/10 还可以

Scott

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Very nice place to stay, room are basic but clean, there was no extra pillows, the beds are verrry soft, felt like your feet are way above your head the whole family , didn’t have a very good night sleep.
2024 年 1 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we're sad to hear you didn't enjoy your stay, but we hope to see you again after our planned refurb for a better sleep!

4/10 很差

Adam

满意:清洁度
Was not told the resturant was closed on the web site or by the lady at the reception. This was the reason why i picked this hotel. There was no freezer in the fridge so i could not freeze my ice packs ready for the next days journey. The toilet paper dispenser belongs in a public toilet at the local football ground not in a 4 star motel. Didnt like been gouged on price because i had a late booking. Wont stay at mercure again. Better value else where.
2023 年 12 月入住 1 晚

10/10 超赞

Nini

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay at Mercure, friendly staff and rooms were clean
2023 年 12 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we're glad you enjoyed your stay! We hope to see you again soon!

10/10 超赞

John

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!

8/10 还可以

Merryl

2023 年 12 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!

8/10 还可以

Emma,Pudsey

与家人出行
满意:清洁度、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!

8/10 还可以

David

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Mercure Wagga 于 2024 年 2 月 6 日 的回复
Thanks very much for your review, we hope to see you again soon!

2/10 糟糕

Saba

2023 年 11 月入住 1 晚
Mercure Wagga 于 2023 年 12 月 12 日 的回复
Thanks for your feedback, we hope we get another opportunity to help you enjoy your stay!

8/10 还可以

Christine

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Mercure Wagga 于 2023 年 12 月 12 日 的回复
Thanks very much for your feedback, we're glad you enjoyed your stay! See you again soon!

10/10 超赞

Marc

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything with great, I will say the staff in the restaurant seemed unhappy (particularly one of them), I bumped into someone else who stayed there the same night as me and they had the same opinion of the restaurant staff (the same staff member too).
2023 年 11 月入住 1 晚
Mercure Wagga 于 2023 年 12 月 12 日 的回复
Thanks very much for your feedback, we'll make sure we follow up with the staff member! We're glad you enjoyed your stay otherwise! See you again soon!

10/10 超赞

James

2023 年 11 月入住 1 晚
Mercure Wagga 于 2023 年 12 月 12 日 的回复
Thanks very much for your feedback, we're glad you enjoyed your stay! See you again soon!

10/10 超赞

peter,Leeton

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Mercure Wagga 于 2023 年 12 月 12 日 的回复
Thanks very much for your feedback, we're glad you enjoyed your stay! See you again soon!

10/10 超赞

Ellen

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Mercure Wagga 于 2023 年 12 月 12 日 的回复
Thanks very much for your feedback, we're glad you enjoyed your stay! See you again soon!

10/10 超赞

Robert

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
wagga trip
great weekend
2023 年 10 月入住 1 晚
Mercure Wagga 于 2023 年 12 月 12 日 的回复
Thanks very much for your feedback, we're glad you enjoyed your stay! See you again soon!

2/10 糟糕

Gregory

与家人出行
不满意:客房舒适度,员工和服务
To stay here overnight and not use any breakfast or dinner options would be okay if you like soft old beds. Reception staff were very nice and tried to help wherever possible. Breakfast and dinner staff were the worst I have ever had to deal with. Stay clear
2023 年 10 月入住 2 晚

8/10 还可以

Kathryn

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Shower had some mould in it and breakfast hot food was cold if you didn’t get there right at the start. But staff were lovely, the place was quiet despite being booked out, and the room was generally comfortable.
2023 年 10 月入住 2 晚
Mercure Wagga 于 2023 年 12 月 12 日 的回复
Thanks very much for your feedback, we'll follow up with our staff to make sure the processes are being better followed.We hope to see you again soon!

10/10 超赞

Craig

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was very clean and spacious.
2023 年 10 月入住 1 晚
Mercure Wagga 于 2023 年 10 月 17 日 的回复
Thank you very much for your feedback, we're glad to see you enjoyed your stay! We look forward to seeing you again soon!

10/10 超赞

thomas,quakers hill

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
2023 年 8 月入住 1 晚
Mercure Wagga 于 2023 年 10 月 16 日 的回复
Thanks very much for your feedback, we're glad to see you enjoyed your stay! We look forward to seeing you again soon!

10/10 超赞

Hui

商务旅客
满意:服务设施
Good location, later check in and easy parking.
2023 年 10 月入住 1 晚
Mercure Wagga 于 2023 年 10 月 16 日 的回复
Thanks very much for your feedback, we're glad to see you enjoyed your stay! We look forward to seeing you again soon!

8/10 还可以

Maree

2023 年 10 月入住 1 晚
Mercure Wagga 于 2023 年 12 月 12 日 的回复
Thanks very much for your feedback, we're glad you enjoyed your stay! See you again soon!

10/10 超赞

haotian

满意:清洁度、员工和服务、服务设施、住宿条件和设施
good
2023 年 10 月入住 1 晚
Mercure Wagga 于 2023 年 10 月 8 日 的回复
Thanks for your feedback, we're glad you enjoyed your stay! We look forward to seeing you again soon!

6/10 一般

Kerrie

商务旅客
满意:清洁度、员工和服务、服务设施
The bed was so soft you Sa k into it. Room
2023 年 9 月入住 1 晚
Mercure Wagga 于 2023 年 10 月 2 日 的回复
Thank you very much for your feedback, we hope to see you again!

10/10 超赞

Jeremy

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Mercure Wagga 于 2023 年 9 月 28 日 的回复
Thanks very much for your feedback! We look forward to seeing you again soon!

10/10 超赞

Richard

2023 年 9 月入住 2 晚
Mercure Wagga 于 2023 年 10 月 12 日 的回复
Thanks for your feedback, we're glad to hear you enjoyed your stay! We look forward to seeing you again soon!

10/10 超赞

Nicole

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, quick & easy check in, delicious food & room service
2023 年 9 月入住 1 晚
Mercure Wagga 于 2023 年 9 月 6 日 的回复
Thank you for your feedback! We're glad to hear you enjoyed your dining and in-room experience! We look forward to seeing you again soon!

10/10 超赞

Warwick

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very comfortable and nicely presented. Helpful staff
2023 年 8 月入住 1 晚
Mercure Wagga 于 2023 年 9 月 4 日 的回复
Thank you very much for your feedback, we're glad we could make your stay an enjoyable one! We look forward to seeing you again soon!

10/10 超赞

ricky

2023 年 8 月入住 1 晚
Mercure Wagga 于 2023 年 9 月 18 日 的回复
Thanks very much for your feedback, we're glad to hear you enjoyed your stay! We look forward to seeing you next time!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyable stay, excellent dining room!
2023 年 8 月入住 1 晚
Mercure Wagga 于 2023 年 8 月 18 日 的回复
Thank you very much for your feedback, we're glad to see you enjoyed your stay! We hope to see you again soon!