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关于内华达州威尔士 6 号汽车旅馆的点评

2 out of 5
内华达州威尔士 6 号汽车旅馆
1561 6th Street, Wells, NV

点评

6.6
10 分 - 超赞。92 条好评，共有 360 条点评" "
8 分 - 还可以。94 条好评，共有 360 条点评" "
6 分 - 一般。58 条好评，共有 360 条点评" "
4 分 - 很差。56 条好评，共有 360 条点评" "
2 分 - 糟糕。60 条好评，共有 360 条点评" "

6.4/10

清洁度

8.0/10

员工和服务

5.6/10

服务设施

6.0/10

住宿条件和设施

6.4/10

环保

点评

8/10 还可以

xin

与配偶出行
满意：住宿条件和设施，员工和服务
There is one truck parking lot close to the hotel, make lot noises through the night .others is well
2023 年 6 月入住 1 晚
Brand Experience Team 于 2023 年 6 月 26 日 的回复
Hi Xin,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 很差

Dan

不满意：住宿条件和设施，清洁度
The walls of the shower were cracked and peeling. The mattress was old and worn out.
2024 年 5 月入住 1 晚

8/10 还可以

Ian

满意：员工和服务
As I was very sick I spent most of thy time in the room bed was not that comfortable as the mattress was very old had to turn it to at least get somewhat comfortable
2024 年 5 月入住 2 晚

2/10 糟糕

Sandee

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Dead bugs in the first room they put us in… parking lot was filthy heard the neighbors all night
2024 年 5 月入住 1 晚

2/10 糟糕

Kellee

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Area is not real great. Door would not lock, told office, said he would be there to fix it. I kept playing with it until I got to work, at least to lock me in. And noone ever showed up to fix it. Bed old and lumpy, everything outdated.
2024 年 5 月入住 1 晚

10/10 超赞

Jack

与配偶出行
不满意：服务设施
Liked the price. The room had an odor.
2024 年 5 月入住 1 晚

10/10 超赞

Lorraine

带宠物出行
满意：员工和服务
I am so happy with and grateful for the fellow who checked me in and helped me with a couple issues - to excellent results. Everything is just what I expect from a Motel 6, so no disappointments. However, I found the grounds very well kept in terms of dog deposits (I pick up after my own and perhaps so do all the other dog owners??? Naw! The property owner/managers do a good job!). Very glad to be here - safe and comfortable.
2024 年 5 月入住 1 晚
Brand Experience Team 于 2024 年 5 月 20 日 的回复
Hi LorraineWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

6/10 一般

Carl

满意：员工和服务
A place you can spend the night
2024 年 5 月入住 2 晚
Brand Experience Team 于 2024 年 5 月 13 日 的回复
Hi Carl, Thanks for your review, we really appreciate the support.Natalie #Team6

2/10 糟糕

Paul

与家人及幼儿出行, 商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I didn't like that 10 cars showed up at all hours of the night for minimal amounts of time made a bunch of noise and then left. I didn't get to sleep at the room was filthy and unkempt.
2024 年 5 月入住 1 晚
Brand Experience Team 于 2024 年 5 月 13 日 的回复
Hi Paul, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

10/10 超赞

Patricia

满意：员工和服务，清洁度
不满意：服务设施
The registration clerk was friendly, polite & patient. Good value for the money.
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024 年 5 月 6 日 的回复
Hi PatriciaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

6/10 一般

William

2024 年 4 月入住 1 晚

8/10 还可以

Gordon，Kelowna

与家人出行, 带宠物出行
不满意：住宿条件和设施，服务设施
The price was great, nothing fancy but worth the rate we paid
2024 年 4 月入住 1 晚
Manager Debby 于 2024 年 4 月 12 日 的回复
Thank you for your rating. We appreciate your business and hope to see you again.Thank you again

6/10 一般

Brandy

不满意：住宿条件和设施
Air conditioner and heeter didn't work well Not enough plug outlets
2024 年 4 月入住 2 晚
Brand Experience Team 于 2024 年 4 月 22 日 的回复
Hi Brandy,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 一般

Helen

2024 年 4 月入住 1 晚

2/10 糟糕

Kimberly

与家人及幼儿出行, 与家人出行, 带宠物出行
不满意：清洁度、服务设施、住宿条件和设施
I booked 3 rooms for my family while passing through Wells NV. The hotel clerk made me check in 3 times. It was crazy! Our room was dirty and the queen bed had a full sheet that would not stay on the bed. I asked for a new sheet but was told there were none. The ice machine was not working. I had to go to the gas station. This was the worst hotel I have ever stayed in. All 3 rooms were not clean. The pillows were gross. We will never stay here again!
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 4 月 8 日 的回复
Hi Kimberly,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 超赞

Karin

带宠物出行
满意：员工和服务
I stay here with doggins, usually twice a year when passing through. We are always happy with the friendly service (all my experiences over 15-ish years, have been wonderful with staff), comfortable beds, mcfridge in rooms, and easy access to open space for dogs to romp. We enjoy the little town of Wells very much!
2024 年 3 月入住 1 晚
Nancy Y. 于 2024 年 4 月 2 日 的回复
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 很差

James

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Property old and dated. Streaming on room TV horrible, often lost signal. Compared to other Motel 6’s I’ve stayed at this one is well below par.
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 3 月 18 日 的回复
Hi James, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

8/10 还可以

Trinidad

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
The service was ok
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024 年 2 月 26 日 的回复
Hi Trinidad,Thank you for positively rating your stay!Lilith#Team6

6/10 一般

Angel

2024 年 2 月入住 1 晚

8/10 还可以

PAM

满意：清洁度
2024 年 2 月入住 1 晚
Debby 于 2024 年 2 月 7 日 的回复
Thank you for your wonderful rating. We hope to see you again, should you be in our area. Thank you again, Manager Debby

4/10 很差

Amanda

商务旅客
不满意：员工和服务，清洁度
The clerk who checked me in made me feel so uncomfortable, talking about massages and his sex life. The room was average but the bathroom was disgusting. It was a handicap room with a walk in shower but the tile looked so dirty. If it hadn’t been snowing I would have found somewhere else.
2024 年 2 月入住 1 晚
Debby 于 2024 年 2 月 7 日 的回复
I have talk to my desk clerk. That wasn't his intention, and he apologizes. I'm sorry for any inconvenience you may have. Again, we apologize, Manager Debby

6/10 一般

Jennifer

满意：员工和服务
2024 年 2 月入住 1 晚
Nancy Y. 于 2024 年 2 月 15 日 的回复
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 一般

Shirley

2024 年 1 月入住 1 晚
Nancy Y. 于 2024 年 2 月 15 日 的回复
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 还可以

Darren

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Debby 于 2024 年 1 月 31 日 的回复
Thank you for your very nice rating. Hopefully, we will see you again, when you are in our area. Thank you again, Manager Debby

10/10 超赞

Brandi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Debby 于 2024 年 1 月 22 日 的回复
Thank you so much for your generous rating! We appreciate you & look forward to seeing you again, should you find yourself in our area. Thank you again, Manager Debby

6/10 一般

Robert

商务旅客
不满意：住宿条件和设施，清洁度
No wifi
2023 年 12 月入住 1 晚

2/10 糟糕

Harold

不满意：住宿条件和设施，清洁度
Run down and filthy. I have stayed at other Motel sixs and the Wells is giving them all a bad name. I would have rather slept in the street but it was freezing
2023 年 12 月入住 1 晚
Brand Experience Team 于 2024 年 1 月 8 日 的回复
Hi Harold,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 超赞

Sheila

2023 年 12 月入住 1 晚
Debby 于 2023 年 12 月 27 日 的回复
Thank you for you wonderful rating! We hope to see you again.Manager Debby

10/10 超赞

Jeffrey

2023 年 12 月入住 1 晚
Debby 于 2024 年 1 月 22 日 的回复
Thank you for you for your wonderful rating! We appreciate you & and look forward to seeing you again. Thank you again, Manager Debby

4/10 很差

Tania

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Bare bones place to stay on a tight budget.
This is a bare bones motel. Beds are hard, pillows are like cardboard, cleanliness needs improvement.
2023 年 12 月入住 1 晚
Brand Experience Team 于 2023 年 12 月 26 日 的回复
Hi TaniaThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 超赞

Patricia

2023 年 11 月入住 1 晚
Debby 于 2023 年 12 月 27 日 的回复
Thank you so much for your wonderful rating. We hope to see you again. Manager Debby

6/10 一般

Shauna

不满意：清洁度、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

8/10 还可以

KELLIE，DeSmet

满意：员工和服务，清洁度
Staff was excellent
2023 年 11 月入住 1 晚
Brand Experience Team 于 2023 年 12 月 7 日 的回复
Hi Kellie,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 糟糕

Tosha

2023 年 11 月入住 1 晚
Debby 于 2023 年 12 月 27 日 的回复
We are very sorry you didn't enjoy your stay with us. We apologize for any inconvenience.Sincerely, Manager Debby

4/10 很差

Shereen

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
Needs a lot of work on exterior and interior. Tick in our room probably from hunters who were there also.
2023 年 11 月入住 1 晚

8/10 还可以

Jesse

满意：员工和服务
Not a five star hotel but a good place to stay for the price.
2023 年 11 月入住 1 晚
Nancy Y. 于 2023 年 11 月 28 日 的回复
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
2023 年 11 月入住 1 晚

10/10 超赞

Carmen

与家人出行
I like that the motel is dog friendly!
2023 年 11 月入住 1 晚
Nancy Y. 于 2023 年 11 月 28 日 的回复
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 超赞

jill

满意：清洁度、员工和服务、住宿条件和设施
Fine for a night and easy access
2023 年 11 月入住 1 晚
Brand Experience Team 于 2023 年 11 月 20 日 的回复
Hi Jill,Thank you for positively rating your stay!!Lilith#Team6

8/10 还可以

William

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Overnight
The room was good enough, clean nice shower and the front desk clerk was outstanding.
2023 年 10 月入住 1 晚
Brand Experience Team 于 2023 年 11 月 13 日 的回复
Hi William, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 超赞

Stacey

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best of Wells
This Motel 6 is a step above Boston e stayed in. Clean, quiet and great hot water and water pressure!
2023 年 10 月入住 1 晚
Nancy Y. 于 2023 年 11 月 6 日 的回复
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 很差

Jose，Tracy

不满意：清洁度
2023 年 10 月入住 1 晚
Debby 于 2023 年 12 月 27 日 的回复
We are sorry you didn't enjoy your stay with us. We hope you will try us again in the future. Sincerely, Manager Debby

8/10 还可以

Linda

带宠物出行
不满意：住宿条件和设施，服务设施
Faculty was not well maintained. Door was damages, shower stall was peeling. No toiletries, credit card machine not working so had to pay cash. Would not stay there again
2023 年 10 月入住 1 晚
Nancy Y. 于 2023 年 11 月 6 日 的回复
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

4/10 很差

Eric

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Skip it and keep driving or pay more elsewhere
This is a sad little motel. Very unclean, wouldn’t even shower in there.
2023 年 10 月入住 1 晚
Nancy Y. 于 2023 年 11 月 6 日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 很差

Keith

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was very dirty and didn't look like it had been cleaned. My son went to take a shower and said, "I think I will be dirtier after the shower that I am right now." There was two small bars of soap and no shampoo or conditioner.
2023 年 10 月入住 1 晚

6/10 一般

Bruce

与家人出行
不满意：住宿条件和设施，清洁度
The rooms were okay. Not the cleanest. You get what you pay for. It was cheap.
2023 年 10 月入住 1 晚
Brand Experience Team 于 2023 年 10 月 30 日 的回复
Hi Bruce,We are glad you had a great experience and appreciate your feedback! Lilith#Team6

2/10 糟糕

Darrell

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Worst experience . . . ever.
I've never in my life seen such a mess. I drove for hours with a confirmed reservation and when I arrived found a madhouse in the lobby with a dozen or more people trying to get a room. Those who had a room were also in the lobby or lined up in the parking lot to get in for another room as the room they obtained was dirty and hadn't been serviced since the previous guests were there. I finally made it to the check-in counter and learned my confirmed reservation had been "canceled" but the lady on duty had no idea why. She was apparently the only employee on duty and was stuck dealing with a LOT of upset people who had been given dirty rooms with used sheets and wet towels on the floor, or others like me who for some unknown reason had our reservations canceled. I had to sleep in my vehicle that night in the parking lot. I don't know what happened or who is at fault but they should certainly be fired and Motel 6 management needs to step in and fix this place!
2023 年 10 月入住 1 晚
Brand Experience Team 于 2023 年 10 月 30 日 的回复
Hi Darrell,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

6/10 一般

真实旅客

不满意：清洁度
It's Motel 6: you know what you are going to get
Between the flies in the room, the bathroom counter not being completely cleaned, only have 1 wash cloth and the short saggy beds that barely fit in the room, it did provide us a place to stay for the night. I knew it would not have the quality of some other hotels, but this was less than I expected, even from Motel 6.
2023 年 10 月入住 1 晚
Debby 于 2023 年 12 月 27 日 的回复
Thank you for sharing your comment. And we hope you will try us again in the future.Sincerely, Manager Debby

2/10 糟糕

Cecilia

不满意：住宿条件和设施，清洁度
0. This place is filthy, we needed a quick place to stay over night and opened up a room to beds full of bed bugs and a roach that climbed out once we lifted up the blankets. Not even five minutes in this room and we were so grossed out we slept in our car. I don’t know how people can fathom staying here. Please listen to the reviews and save your money.
2023 年 10 月入住 1 晚
Brand Experience Team 于 2023 年 10 月 24 日 的回复
Hi Cecilia,We take bed bugs reports very seriously and sincerely apologize for your experience. Please know that we are on high alert regarding all reports of pest and are mindful to monitor our rooms in order to address and treat for any issues if we discover them. Thank you again for bringing this matter to our attention and we appreciate your patronage. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us.Maz K.#Team6

4/10 很差

Debora

满意：员工和服务，清洁度
不满意：住宿条件和设施
2023 年 10 月入住 1 晚