Good things: most things are very clean, employees are polite.
Negative things: As a gold member I have not received a room upgrade even though Expedia sent me a confirmation mail. I have also asked politely in the front desk but they said “I cannot do such things manually”. After double checking Expedia, I saw availability but was not given it. Furthermore I have not received a free bottle of wine as promised due to my status.
The blanket had moldy black spots. The WiFi is not 5G nor 4G or even 3G. In the back of the breakfast area there is no WiFi connection at all.
There are no security measures if you want to leave your belongings at the desk. They just tell you to leave the things behind a glass door where everyone just could go there.
Hagen Darius Peter
10/10 超赞
Etele
2023 年 12 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Unique set up of the building and rooms, fun atmosphere.
The gentleman at the reception was very helpful and friendly, supported all of our needs.
Great experience!
Etele
2023 年 12 月入住 1 晚
6/10 一般
Fabio
商务旅客
2023 年 11 月 21 日
满意:住宿条件和设施,清洁度
不满意:客房舒适度
non credo di tornarci
una solo cosa mi è piaciuta: la colazione, davvero fantastica. C'era tutto quello che mi piace... ovviamente è soggettivo, ma trovi tutto.
Cosa non è piaciuto · Innanzitutto non c'erano neanche le sleepers in camera (richieste), non c'era l'asciugacapelli che ho dovuto richiedere alla reception e nella stanza non c'era il telefono per chiamare la reception. Il frigobar era vuoto. Insomma, non proprio un servizio a 4 stelle...
Fabio
2023 年 11 月入住 1 晚
10/10 超赞
Sung Woo
2023 年 10 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful city and fancy hotel. everything is good