“staff is soooo rude. i booked twin beds, but they just gave me a double bed, refused to help me out,said i didnt book twin room. i insisted, they even asked me show my booking.i showed them, they still said no ! untill i asked them show me whats the message that they got from hotel.com, they finally gavet me a twin room with a black face!”
“The hotel was fine but unfortunately the housekeeping was poor.
Shower gel container was not refilled when needed and on one occasion left our room without any towels, toilet paper and hand soap. Had to contact an outside concierge at 11pm to get these items.
Could also do with a lift for people on 2nd Floor as 47 steps of stairs to get there.”