“Self-check but the staff are very laid-back :)
Many times there is no one at the lobby to serve.
Coffee machine is shut down in the lobby. Sparkling water is just normal still water.
There was a staff being busy with another couple checking in ( while I got no assist at all when I check in ). I request to get my luggage and he asked me to sit down first. Waited 10 mins and turned out he’s forgot my request and freely chatting with the senior manager. I stood closer and the manager gave him a……
“Good size room and great that was an espresso machine and kettle with a great hairdryer too. Bathroom had a bit of a smell but otherwise clean and iron available upon request.”
“Another spot with a great location and comfortable bed - my must-haves when travelling.
Hotel Rose was very clean and in a great location - easy walks to places and access to public transportation.
They have a nice lounge area with espresso drink machine and tea, also a filtered water station for filling your water bottles before heading out for the day.
The missteps were as follows:
The day before check-in, they sent a PDF attachment and message through Expedia providing information for the……
“There is no way the room is 20 sq m. It is tiny small. I think it is a cheating to mark the room size of 20 square m. The room is full of fancy stuffs but the quality of them are low. The only thing worth mentioning is the free use of laundry machines. Overall, if you are looking for a hotel with good quality room facilities, this is definitely not the one.”