Zdrelo Spa Romantic Vacations

The unit was a lot less clean than anticipated (e.g floor and surfaces didn't seem cleaned/wiped down). There were also lots of things that looked like they needed replacing or at least some maintenance. For example the the dish rack could use a proper clean (it was showing signs of mould) or all together replaced. There was an old sponge and washcloth in the kitchen that could have been replaced. Similarly, the shower curtain looked extremely old and stained. When I reached out to the host about this, he was extremely responsive and came by to replace the curtain, which I appreciated. The apartment is livable but it certainly wasn't clean enough to feel comfortable. It's also really noisy from the street below (enough to have to wear ear plugs some nights), but this isn't the fault of the host. As I said, the host was really friendly and responsive, but the apartment could use a deep clean and a bit of care to make it more comfortable for guests.

The hotel was very well located, accesible to major attractions and even to a small local market. The staff made the stay very pleasant. They were kind, professional and very helpful. I loved the breakfast, simple but good choices. They helped with my dietary restrictions.

Great people… Great appartment…. Highly recommended 5/5 ⭐️

This hotel short of staff and no instructions to assist late check in. actually it's 7pm. We spent 1 hour to find out how to check in. it's totally unacceptable and unsatisfied. Not house keeping for the second night stay and no blanket in the room. Won't book this hotel anymore for my next trip for this hotel.

Excellent staff and service

Good location. Nice hotel but could use a face lift. Many things were dated. There was a light out in bathroom. Not a big deal but this is something the cleaning staff should have noticed. Also some TV stations were listed, CNN for example, but when we tried to watch, screen was blank. Bed was comfortable, pillows were a bit soft.

Stayed for a night, room was pretty clean and comfortable, however wires were hanging out of the AC unit. Bathroom could do with a refurb. Reception staff were very helpful.

Beautiful new hotel, centrally located, amazing breakfast, infused water and snacks in the lobby.