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关于柯曼府庄园酒店的点评

3 out of 5
柯曼府庄园酒店
Pen Y Fai 1, Bridgend, Wales

点评

8.4

很好

10 分 - 超赞。39 条好评，共有 85 条点评" "
8 分 - 还可以。30 条好评，共有 85 条点评" "
6 分 - 一般。9 条好评，共有 85 条点评" "
4 分 - 很差。4 条好评，共有 85 条点评" "
2 分 - 糟糕。3 条好评，共有 85 条点评" "

8.4/10

清洁度

8.8/10

员工和服务

7.8/10

服务设施

7.6/10

住宿条件和设施

7.0/10

环保

点评

2/10 糟糕

真实旅客

Double booked
Unfortunately Hotels dot com double booked the room so my "guaranteed" booking was in fact not guaranteed and I had no bed for the night!! H.C knew about the lack of availability 2 days before I was told (1 hour before check in). So, with no time to find a alternative my weekend was ruined. I must stress this has nothing to do with the hotel, I just suggest you use a different company to book.
2022 年 5 月入住 1 晚

10/10 超赞

Leigh

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful hotel
Hotel was absolutely beautiful. Full of character and charm. A little tired and could do with a little tlc but overall amazing
2022 年 4 月入住 2 晚

10/10 超赞

Karen

2022 年 4 月入住 1 晚

8/10 还可以

Glenn

团体旅客
满意：员工和服务
不满意：住宿条件和设施
Great party venue. Rooms need attention
2022 年 4 月入住 1 晚

8/10 还可以

Sherri

与家人出行
满意：员工和服务，清洁度
2021 年 12 月入住 1 晚

10/10 超赞

Mark

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A big shout out to the staff at this hotel They went out of their way to give excellent service and were extremely obliging. For instance, we stayed here with our dog but were able to eat in the lounge as staff moved furniture in whenever we were ready to have breakfast or dine there.
2021 年 10 月入住 2 晚

10/10 超赞

Amin

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nature friendly place
Nice, beautiful scenery, lovely staff.
2021 年 9 月入住 1 晚

8/10 还可以

maxine

满意：员工和服务
Reception staff very welcoming and helpful, there was a wedding at the hotel which was absolutely fine, however hotel staff were rather slow clearing away glasses and remnants of the chocolate strawberries from the public areas.
2021 年 8 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay,building looking a bit tired. Happy to recommend.
2021 年 8 月入住 2 晚

4/10 很差

真实旅客

与家人出行
满意：员工和服务
Overpriced and noisy
The stuff was amazing and super friendly. But the hotel is very noisy and dilapidated. The fire doors bangs very loudly every time someone walks down the corridor and you can hear everything in the nearby rooms and corridors. Our bathroom door couldn't close either which made the noise worse. The room was very spacious though and the Indian restaurant had great food. The hotel's breakfast was similar to a mid range B&B. Not at all what I expected for the price.
2021 年 8 月入住 4 晚

2/10 糟糕

Barry

不满意：员工和服务
2021 年 8 月入住 1 晚

8/10 还可以

Mark

商务旅客
满意：清洁度、员工和服务、客房舒适度
Comfortable
Lovely old manor house, although in desperate need of some refurb. Service very good. Restaurant was excellent.
2021 年 7 月入住 1 晚

10/10 超赞

Erhan

与家人出行
满意：清洁度、员工和服务、客房舒适度
2021 年 5 月入住 1 晚

10/10 超赞

Paul

满意：清洁度、员工和服务、客房舒适度
Short stay
Really good stay, friendly helpful staff, Indian restaurant is highly recommend excellent.
2020 年 12 月入住 2 晚

10/10 超赞

Emma，Cardiff

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing! Beautiful room loved everything. Just the simple things missing. The bath plug didn’t work or the spotlights for the bath area. No milk with the tea and coffee. Wardrobe lock dodgy and bit cold the room. Other then that amazing even if expensive.
2020 年 12 月入住 1 晚

10/10 超赞

真实旅客

2020 年 11 月入住 1 晚

10/10 超赞

John Mark

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Anniversary wekend.
Lovely grounds, approach, and reception. Cosy bar with good service. Room clean and cosy with good views, tv didn't work but they had problems that weekend and apologies were given. The Ondian restaurant ws superb. All prices were good, will happily go again.
2020 年 10 月入住 1 晚

8/10 还可以

Sunyoung

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
2020 年 8 月入住 2 晚

10/10 超赞

真实旅客

2020 年 8 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 7 月入住 1 晚

6/10 一般

Martin

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
Was in a single room with the radiator jammed on. I asked to be moved and reception said ok - knowing about the issue! They didn’t tell me when the room was ready- had to keep going down to ask- wasting relaxing time in the bar and room- their loss since that was my last trip in there!
2019 年 10 月入住 1 晚

10/10 超赞

shauna

2020 年 3 月入住 1 晚

4/10 很差

anthony

商务旅客
满意：员工和服务
2020 年 3 月入住 2 晚

8/10 还可以

David

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 2 晚

8/10 还可以

Graham

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Christmas break
Had a good night at the hotel with a very comfortable room. Breakfast was also very good with plenty of choice.
2019 年 12 月入住 1 晚

10/10 超赞

Linda

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 9 月入住 1 晚

8/10 还可以

Jonathan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 2 晚

6/10 一般

真实旅客

商务旅客
满意：客房舒适度，清洁度
不满意：住宿条件和设施
Tired and in need of investment
Tired and in need of investment. Decor and building is needing a significant overhaul and refurbishment. The bedroom refurb has been done half heartedly with holes in doors, cracks in ceiling and paper peeling off the walls with deteriorating paintwork around the windows. Breakfast was tasty. I wouldn’t say my study was worth £100 a night
2019 年 9 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施
No working electric points for razors in the bathroom. Excellent Indian restaurant on site.
2019 年 8 月入住 2 晚

10/10 超赞

真实旅客

2019 年 8 月入住 2 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Court colman
Lovely stately hotel, with quickly decorated rooms, food lovely and friendly, helpful staff.
2019 年 7 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Superb location, a grand building in the quiet country off of Cardiff. Friendly staff, great Indian Restaurant with great service.
2019 年 7 月入住 2 晚

8/10 还可以

Andrew

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 1 晚

10/10 超赞

Priyanka

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel seems newly furbished. Nice stay. Definitely recommend it.
2019 年 7 月入住 1 晚

10/10 超赞

Rob

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A lovely old manor house with some beautiful features. Shower was brilliant!
2019 年 6 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
The grounds of the hotel where well kept. As for the hotel itself it desperately needs updating. We had a twin room and there were cobwebs under the windowsill in the bathroom. The room itself needed to be completely redecorated and updated. And while we where there we had some rain during the night. And was kept awake because the guttering also needs to be sorted out. And because the hotel ran an Indian restaurant there was very little choice off the menu ifnyou didnt fancy an Indian that night. Which was why we ended up eating out.
2019 年 6 月入住 1 晚

10/10 超赞

Maria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful place with great staff.
Wonderful welcome and an upgrade! Friendly efficient staff. Restaurant food was amazing and delicious. Got a great recipe for their tasty lamb dish. Very enjoyable visit.
2019 年 6 月入住 1 晚

8/10 还可以

Darren

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 2 晚

10/10 超赞

真实旅客

2019 年 3 月入住 1 晚

10/10 超赞

Kim

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Thumbs Up for Bridgend -- with rice
Nice hotel, good room and superb in-house Indian Restaurant … very friendly cat supporting Reception Simple check in/out, all in all very good
2019 年 3 月入住 1 晚

10/10 超赞

真实旅客

满意：员工和服务，清洁度
2019 年 3 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
Good stay
Good size room, clean, tasty food and lovely decor in room. Friendly staff and beautiful location. Award winning Indian restaurant in the hotel and regular menu, average restaurant pricing. Some areas of internal decor of hotel a bit dated. There for a wedding so no need to explore local area, but you are in the country with narrow single track lanes to get there at the end. Hotel cat roams freely in lobby and bar so not good if allergic.
2018 年 11 月入住 1 晚

6/10 一般

真实旅客

2018 年 12 月入住 1 晚

10/10 超赞

Helen Clare

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 11 月入住 1 晚

6/10 一般

Nicholas

不满意：员工和服务、住宿条件和设施、客房舒适度
Disappointing
The bedrooms are gorgeous but a change of room was required as it was so cold in the first one. I had to move everything myself and even the plug in radiator as the second room was not much warmer. Parts of the hotel are run down and need money spending which is a shame as it would not take much to make it amazing
2018 年 11 月入住 1 晚

10/10 超赞

Tanna

Great stay!
We had an amazing stay! The room was clean, comfortable and beautiful. We had the most amazing dinner and dinner experience at their restaurant. It was the best stay and such a wonderful time on our trip.
2018 年 9 月入住 1 晚

10/10 超赞

Adam

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful
Beautiful Views and scenery, very warm welcome, clean room with lovely bathroom and amazing evening meal with Indian element to the menu
2018 年 9 月入住 1 晚

6/10 一般

真实旅客

Watch your bill
I had prepaid through Hotels.com, so was surprised at check out to be told that the booking was there but not prepaid. I paid and contacted Hotels.com once home and they immediately contacted the hotel, and then gave me a refund. So watch your bill! It is in a nice location, and relatively easy to find. Parking is reasonable. They seem geared more to being an event venue, such as weddings and conferences rather than just visitors. The bedroom was average, but the bathroom was excellent. Not sure why the proportions were the wrong way round. Room numbering was not the easiest to follow. The bed was not very comfortable, and the pillows were thin, so no great night's sleep. Breakfast was a pretty good hot buffet.
2018 年 8 月入住 1 晚