When assigned a room I was hit by a very strong smell of mildew when I opened the bathroom door. I immediately went to the lobby to let the staff know and was met with disdain and a reluctant promise to have housekeeping look at it. When I got back hours later the bathroom was still rancid and I complained again that it was not possible to sleep in a room that smells like mildew. The front desk made it very clear they had no real interest is helping but agreed to move me to the room next door. There was no smell but it was certainly dingy and poorly maintained.
I travel full time and have never once complained and asked for an issue to be resolved so this was certainly a first. This would not he a hotel i would return to, even though the rest of the staff were lovely.
fiona
2024 年 6 月入住 2 晚
6/10 一般
Mukesh
与配偶出行
2024 年 5 月 29 日
满意:员工和服务,清洁度
Left the window open bcos it was hot. However the road noise was loud, hence was forced to close window. Not comfortable nights
Mukesh
2024 年 5 月入住 3 晚
10/10 超赞
Tobias
与家人出行
2024 年 5 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Tolles Hotel für nen Städtetrip. Metro direkt vor der Nase! Frühstück war sehr lecker und wurde stets aufgefüllt. Beim Betreten des Frühstückraums gabs immer nen guten Ingwershot :)
Wir würden wieder kommen!!!
Tobias
2024 年 5 月入住 3 晚
10/10 超赞
Terri Ann
2024 年 5 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Terri Ann
2024 年 5 月入住 4 晚
8/10 还可以
Lisa
与家人出行
2024 年 5 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was pretty convenient to the airport. We met friends that came in from Sweden for the few hours we had before catching our connecting flight. We were able to walk to a really great restaurant. Everyone at the property seemed friendly. The location was a little generic, maybe? I was hoping it had some of the older historic buildings of Copenhagen closer.
Lisa
2024 年 5 月入住 1 晚
8/10 还可以
brandon
2024 年 5 月 25 日
满意:员工和服务,清洁度
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brandon
2024 年 5 月入住 1 晚
10/10 超赞
PATRICIA
与家人出行
2024 年 5 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and close to Tivoli and train station
PATRICIA
2024 年 5 月入住 1 晚
10/10 超赞
Fanny
2024 年 5 月 24 日
满意:员工和服务
No Air conditioning, has to open the window and the noise of pass by train is very loud