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关于克雷格温德姆速 8 酒店的点评

2 out of 5
克雷格温德姆速 8 酒店
200 S Highway 13, Craig, CO

点评

6.2
10 分 - 超赞。83 条好评，共有 554 条点评" "
8 分 - 还可以。155 条好评，共有 554 条点评" "
6 分 - 一般。131 条好评，共有 554 条点评" "
4 分 - 很差。90 条好评，共有 554 条点评" "
2 分 - 糟糕。95 条好评，共有 554 条点评" "

6.6/10

清洁度

7.6/10

员工和服务

5.8/10

服务设施

5.4/10

住宿条件和设施

6.0/10

环保

点评

8/10 还可以

jianxin，中国

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
很适合自驾旅行
作为汽车旅店，条件不错，很舒适 干净。
General Manager 于 2016 年 1 月 23 日 的回复
Thank you for taking the time to complete our survey. Your feed back is very important to us.

2/10 糟糕

Eddie

不满意：清洁度、员工和服务、住宿条件和设施
Facilities was old and worn out. Sidewalks broken. Hallway carpets looked dirty. Breakfast was nonexistent? Room was old and needed updated. In fact, entire facility needed up graded.
2024 年 4 月入住 1 晚
Super 8 staff 于 2024 年 5 月 19 日 的回复
Thank you for taking the time to provide your feedback. We apologize for the issues you experienced during your stay. We will get this passed onto management to have these problems resolved

10/10 超赞

Tatem

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Super 8 general manager 于 2024 年 4 月 1 日 的回复
Thank you!

4/10 很差

James

满意：员工和服务
不满意：住宿条件和设施，清洁度
Room was quite disappointing. Staff was good though. Tv was hard to figure out. Hidden button on it you had to find & press every time you turned it off. No lights in the bathroom at all, so I just used a lamp from the bedstand.
2024 年 2 月入住 1 晚
Super 8 general manager 于 2024 年 3 月 4 日 的回复
Thank you for your feed back, We are in the works of remodeling.

6/10 一般

Carol

No in-room coffee even though the website says they have it.
2024 年 2 月入住 1 晚
Super 8 general manager 于 2024 年 2 月 18 日 的回复
We are very sorry they recently told us we are not to do it anymore..

8/10 还可以

Brian

商务旅客
满意：清洁度、员工和服务、客房舒适度
2024 年 2 月入住 2 晚
Super 8 general manager 于 2024 年 2 月 14 日 的回复
Thank you

4/10 很差

Thomas

2024 年 2 月入住 1 晚
Super 8 general manager 于 2024 年 2 月 12 日 的回复
Thank you for your feed back

6/10 一般

Spencer

2024 年 1 月入住 2 晚
Super 8 general manager 于 2024 年 3 月 24 日 的回复
Thank you for yor feed back

6/10 一般

Sidney

满意：员工和服务
不满意：住宿条件和设施，清洁度
Great people to work with. No problems. Property is old and out dated and should be renovated...soon!
2024 年 1 月入住 1 晚
Super 8 general manager 于 2024 年 1 月 21 日 的回复
Thank you! We appreciate your feed back.

6/10 一般

jonathan

满意：清洁度、员工和服务、住宿条件和设施
For the price, it was perfect.
2024 年 1 月入住 1 晚
Super 8 general manager 于 2024 年 1 月 15 日 的回复
Thank you!

10/10 超赞

Robert

与家人出行, 带宠物出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
loated near hospital & other motels
2024 年 1 月入住 2 晚
jessie 于 2024 年 1 月 14 日 的回复
Thank you!

8/10 还可以

Robert

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
clean, located a ways out of town
2023 年 12 月入住 1 晚
Super 8 general manager 于 2024 年 1 月 14 日 的回复
Thank you!

2/10 糟糕

Sherryl

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The front desk lady let me check in then several hours later told me i had to leave as my address on my identification was a local address I asked for a refund she said no I was unaware if this policy it was not on the Expedia web site when I booked nor fid I see it posted .zI tried to explain that I had mived 180 miles away and hadnt got my address changed yet still refusal of a refund and had to leave property
2023 年 12 月入住 1 晚
Super 8 general manager 于 2023 年 12 月 20 日 的回复
I am sorry for any inconveniance, you were definately not asked to leave my front desk stated that first she was not making you leave that was a choice you made.

2/10 糟糕

Kenneth

带宠物出行, 商务旅客
不满意：清洁度、员工和服务、住宿条件和设施
This place was a joke never got to check in even after paying full and having reservations. Wasn’t allowed to stay because I “used” to be a local lmao. Heavy set woman? At the front was extremely rude, Poor hygiene, not friendly what so ever. Don’t know where her thinking she’s on a high horse came. But that’s alright I didn’t want to stay in a trash can it was just the cheapest place in town and I was desperate, but I’m glad I wasn’t allowed to stay there and catch something I ended up at a place that blows them out of the water and they actually have friendly staff and an actual continental breakfast unlike super 8’s lol. I’m extremely happy not to give them my business I’d rather throw all that money in a fire then let them have it. And getting my refund was unreal. Anyways place is a joke should be condemned or get people that know what they are actually doing. Hard job sitting all day eating and being rude af to local residents that haven’t done anything to be treated like that. If you need cheap and trashy super 8 in Craig is the spot to go. ➖⭐️⭐️⭐️⭐️⭐️
2023 年 11 月入住 5 晚

8/10 还可以

Wayne

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 6 晚
Jessie General Manager 于 2023 年 11 月 30 日 的回复
Thank you!

10/10 超赞

cassandra

与家人出行
The employees were extremely nice and helpful. They even offered thanksgiving dinner for the people who were there over the holiday. And they had fresh coffee even at the very earlier hours.
2023 年 11 月入住 7 晚
Jessie GM 于 2023 年 11 月 28 日 的回复
Thank You

8/10 还可以

Jake

2023 年 11 月入住 1 晚
Jessie GM 于 2023 年 12 月 10 日 的回复
Thank you for your feed back!

10/10 超赞

Kevin

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful stay!
Another amazing stay at the super 8. Breakfast was ready at 4:00 a.m. I was promised because it's hunting season and that's why I like going there. Very reasonable priced as well
2023 年 11 月入住 2 晚
Jessie General Manager 于 2023 年 11 月 13 日 的回复
Thank you so much this means alot to us!

2/10 糟糕

Jamie

不满意：住宿条件和设施，清洁度
Building is in serious need of updating! Bed was extremely uncomfortable, bathroom had no fixture cover above the sink, ceiling above show had been patched but was never repainted, carpet in hallways were torn and dirty, no security locks on outside access doors, parking lot lighting burnt out. Very disappointed with accommodations, sorry I didn’t stay somewhere else. Would have left and gone elsewhere, but reservation was non refundable.
2023 年 10 月入住 1 晚
Jessie General Manager 于 2023 年 11 月 13 日 的回复
I apologize for your stay, we are in the midst of trying to fix it up. Thank you for your feed back.

2/10 糟糕

Phillip

与家人出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The staff was amazing. The property is in terrible condition! It needs a huge make over. Garbage was piled high outside the building and weeds were going high.
2023 年 10 月入住 1 晚
Jessie General Manager 于 2023 年 11 月 13 日 的回复
Thank you for your feed back

8/10 还可以

Stephen

满意：员工和服务，清洁度
2023 年 10 月入住 4 晚
Jessie General Manager 于 2023 年 10 月 9 日 的回复
Thank you

10/10 超赞

Michael

满意：员工和服务，清洁度
The property is showing its age and the west and tear needs to be corrected.
2023 年 10 月入住 1 晚
Jessie General Manager 于 2023 年 10 月 9 日 的回复
Thank you!

8/10 还可以

Andrea

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Jessie General Manager 于 2023 年 10 月 5 日 的回复
Thank you

4/10 很差

ken

与配偶出行
不满意：住宿条件和设施，服务设施
Will not stay here again.
Jessie General Manager 于 2023 年 10 月 5 日 的回复
Im sorry you feel that way. Thank you for the feed back!

2/10 糟糕

Bryan

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Room seemed dirty, shower had no hot water, the smell was so bad, spent most of my time farting trying to get the smell out of the room, but other than that we had a swell time.
2023 年 10 月入住 1 晚
Jessie General Manager 于 2023 年 10 月 5 日 的回复
Okay!!

2/10 糟糕

Robert

They would not rent a room to me because they said “we don’t rent rooms to lacals just had to many problems” I’m not even local! I live 42 miles away but she said Steamboat Springs still counts as local. Ridiculous! I rented a room across the street with no problem.
2023 年 9 月入住 1 晚
Jessie General Manager 于 2023 年 10 月 1 日 的回复
Thank you for your response.

10/10 超赞

thomas

2023 年 9 月入住 1 晚
Jessie General Manager 于 2023 年 11 月 13 日 的回复
Thank you. we appreciate your feed back.

8/10 还可以

Casey

2023 年 9 月入住 1 晚
Jessie General Manager 于 2023 年 11 月 13 日 的回复
Thank you

2/10 糟糕

Brett

不满意：清洁度、住宿条件和设施、客房舒适度
2023 年 9 月入住 3 晚
Jessie General Manager 于 2023 年 10 月 1 日 的回复
Thank you for your feed back.

4/10 很差

Marc，Grand Junction

不满意：住宿条件和设施，清洁度
Very ran down.
2023 年 9 月入住 1 晚
Jessie GM 于 2023 年 9 月 18 日 的回复
Thank you!

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hice la reservación. Cuando llegue al hotel
2023 年 9 月入住 1 晚
Jessie General Manager 于 2023 年 10 月 1 日 的回复
Thank you for your response

2/10 糟糕

Becky

与家人出行
不满意：住宿条件和设施，服务设施
Every room in this place requires as to access. Nothing in the property description indicated this, or the fact there is no elevator. Since we are traveling with two elderly women with mobility issues, this was impossible for us. I understand I booked a non-refundable room, but these circumstances warrant a refund, which the hotel refused to issue.
2023 年 9 月入住 1 晚
Jessie GM 于 2023 年 9 月 15 日 的回复
Nothing in your reservation stated you needed a handicap accessible room if it had we would have tried placing you on the bottom floor or called you and I did tell my front desk to give you the refund. We apologize for any inconvenience,

4/10 很差

Marc

2023 年 8 月入住 3 晚
Jessie GM 于 2023 年 8 月 23 日 的回复
Thank you

8/10 还可以

James

满意：服务设施
Quick and easy
2023 年 8 月入住 1 晚
Jessie GM 于 2023 年 8 月 23 日 的回复
Thank you

6/10 一般

korina

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The rooms and facility are in dire need of refresh/update. The location was perfect for our needs.
2023 年 8 月入住 3 晚
Jessie GM 于 2023 年 8 月 8 日 的回复
Thank you we are aware and working in this its just hard when your booked everynight.

8/10 还可以

John

满意：员工和服务，清洁度
不满意：住宿条件和设施
2023 年 7 月入住 1 晚
Jessie GM 于 2023 年 8 月 8 日 的回复
Thank You!

4/10 很差

Richard

与家人出行
满意：清洁度
不满意：住宿条件和设施，服务设施
This property was worn out and in need of a remodel.
2023 年 7 月入住 1 晚
Jessie GM 于 2023 年 8 月 1 日 的回复
We are well aware and its in the process.

2/10 糟糕

Becky

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施
I wasn't allowed to check in or stay at the Super 8. I recently moved to Denver but still had a local [Craig, CO.] drivers license. After I had driven 250 miles I could not stay because I was a 'local'. I was left with no place to stay and had to impose upon friends to spend the night. Why was I discrimnated against. Now since I booked through Expedia I have to go to you to get a refund. Nice! Real nice!!!
2023 年 7 月入住 1 晚
Jessie GM 于 2023 年 8 月 1 日 的回复
I was on the phone trying to see what we could work out and you were very rude to my front desk. And asking about Andrea camp she has nothing to do with my property. I am sorry people don't agree with the rules it takes one person to spoil it for others.

4/10 很差

PETR，Countrysite

与家人及幼儿出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Price in short notice
2023 年 7 月入住 1 晚
Jessie GM 于 2023 年 7 月 25 日 的回复
Not sure what you mean?

2/10 糟糕

DeDa

2023 年 7 月入住 1 晚
Jessie GM 于 2023 年 8 月 23 日 的回复
Thank you!

8/10 还可以

ROBYN

满意：清洁度、员工和服务、客房舒适度
Ok for 1 night
2023 年 7 月入住 1 晚
Jessie GM 于 2023 年 7 月 25 日 的回复
thank you

8/10 还可以

Randy

满意：清洁度、员工和服务、客房舒适度
a bit outdated but comfortable
2023 年 7 月入住 1 晚
Jessie GM 于 2023 年 7 月 15 日 的回复
Thank you!

2/10 糟糕

Ilavee

2023 年 6 月入住 1 晚
Jessie GM 于 2023 年 8 月 1 日 的回复
Thank you!

10/10 超赞

JACK

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stayed here on two different trips
Friendly staff, fast check=in, and very clean. Pillows a little too thick, but I always bring my own. Overall for the excellent price, I will stay here again.
2023 年 7 月入住 1 晚
Jessie GM 于 2023 年 7 月 6 日 的回复
Thank you so much! Sorry about the pillows

2/10 糟糕

Ilavee

2023 年 6 月入住 1 晚
Jessie GM 于 2023 年 7 月 25 日 的回复
Thank you!

6/10 一般

Dwight

满意：员工和服务
不满意：住宿条件和设施
It worked for the night.
2023 年 6 月入住 1 晚
Jessie GM 于 2023 年 7 月 1 日 的回复
Thank you!

6/10 一般

Brian

满意：员工和服务，清洁度
不满意：住宿条件和设施
You can probably do better.
The overall condition of the property was dismal. Peeling paint. Chipped concrete. Overgrown grounds. Inside: fixtures were falling off the walls. However, the linens were clean and fresh. New television. Decent mattress. They offer a meager continental breakfast of cereal and muffins. They have a waffle maker, but they have "decided" not to provide batter "since nobody was using it." Whatever. The staff was friendly and helpful. Housekeeping seems to have been doing a good job as well. Even as an economic choice, this is a poor option. This was one of the more expensive stays of our trip but by far the worst.
2023 年 6 月入住 1 晚
Jessie GM 于 2023 年 7 月 6 日 的回复
Thank you we will look into this.

10/10 超赞

Susan

满意：员工和服务
The front desk was exceptionally helpful
2023 年 6 月入住 2 晚
Jessie GM 于 2023 年 6 月 23 日 的回复
Thank you for your kind response.

10/10 超赞

john

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 2 晚
Jessie GM 于 2023 年 6 月 21 日 的回复
Thank you!

2/10 糟糕

Cody

与家人及幼儿出行
不满意：住宿条件和设施，清洁度
The AC would t work for more than 1 hour at a time. The door to the room was very tough to open, the veneer on the furniture was coming off. We only stays 1 of the 2 nights we had reserved.
2023 年 6 月入住 2 晚
Jessie General Manager 于 2023 年 6 月 21 日 的回复
I am sorry that your experience wasn't to your expectations. If you would have let the front desk know we could have helped you out.