室外游泳池,池畔遮阳伞,日光浴躺椅

关于埃尔来森施柏阁酒店的点评

5 out of 5
埃尔来森施柏阁酒店
Ras El Bar, Damietta

点评

9.2

非常棒

10 分 - 超赞。50 条好评,共有 72 条点评" "
8 分 - 还可以。16 条好评,共有 72 条点评" "
6 分 - 一般。1 条好评,共有 72 条点评" "
4 分 - 很差。5 条好评,共有 72 条点评" "
2 分 - 糟糕。0 条好评,共有 72 条点评" "

9.6/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

9.2/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

ashraf

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing hotel, great food, exceptional breakfast buffet, breathtaking view and overall a wonderful staff..sure will be back
2024 年 5 月入住 3 晚

4/10 很差

islam

与家人出行
The room was in very bad condition with the worst mattress I ever seen(I got back pain from sleeping 2 nights), the towels weren’t clean and room wasn’t superior as I booked. I was in this hotel 3 years ago. A very big changes happened to the worst side
2024 年 4 月入住 2 晚

8/10 还可以

Waleed

与家人及幼儿出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
They don’t have spa and pool not heated and there’s no entertainment they need to hire a team to recommend places and tell us what to do on the city
2024 年 4 月入住 1 晚

10/10 超赞

Samer

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice
The hotel is super comfortable and safe, overall everything was great except one thing but it’s not a major issue which is the A/C doesn’t have a heater and it was so cold but they provided me with extra blankets, it was a cold stay, other than that everything was fine
2024 年 2 月入住 2 晚
Rooms Division Manager 于 2024 年 2 月 22 日 的回复
Dear Mr. Samer,Warm greeting from Steigenberger Ellessan,Thank you so much for taking the time to share your kind review. I am thrilled that you enjoyed the stay at our hotel. Our goal is to provide comfort and friendly service to all our guests; your feedback, which highlight's both successes and areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip.Best Regards,

10/10 超赞

Khaled

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Visiting home city with Dad, the hotel has the best view at Ras ElBar.
2023 年 11 月入住 2 晚
Rooms Division Manager 于 2023 年 11 月 9 日 的回复
Dear Mr. Khaled,Greetings from sunny Steigenberger Ellessan,Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our view, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort. We are looking forward to your future visits.Best Regards,

10/10 超赞

Ashraf,San Diego

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely world class amazing view. One of rare view to see river meets sea. This location should be on the must see in Egypt. We should do better job marketing this fabulous view
2023 年 10 月入住 1 晚
Rooms Division Manager 于 2023 年 10 月 12 日 的回复
Dear Mr. Ashraf,Wish you a pleasant day ahead,Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with its unique location in front of both Nile River and Mediterranean Sea, and we are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

10/10 超赞

Souraya,Forest Grove

团体旅客
满意:服务设施
Great location where the Nile river meets the Mediterranean Sea. Room 2029 2 double beds is excellent it’s near elevators and has a balcony where you can sea both the Nile and the Mediterranean. Breakfast buffet is loaded and chefs where helpful. Fast service over all. Room and premises are clean. It’s the best hotel in Damietta and serves local tourists mainly.
2023 年 9 月入住 2 晚
Rooms Division Manager 于 2023 年 9 月 10 日 的回复
Dear Ms. Souraya,Greetings from sunny Steigenberger El Lessan, We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comment. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We look forward to welcoming you back again,Best Regards,

10/10 超赞

Carmen

商务旅客
满意:员工和服务、服务设施、住宿条件和设施
Wonderful!!!! Just improve terrace restaurant service communication. Offered what was not available, even in room service.
2023 年 9 月入住 3 晚
Rooms Division Manager 于 2023 年 9 月 10 日 的回复
Dear Ms. Carmen,Greetings from sunny Steigenberger El Lessan,Thank you so much for taking the time to provide a feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our guests. We look forward to welcoming you again soon.Best Regards,

8/10 还可以

Sanjay

商务旅客
满意:员工和服务,清洁度
The location is nice as you get a beautiful view of the Nile river and Med sea. The staff were friendly and helpful. The rooms already feel a bit outdated as the hotel has been open for a few years now. Not much dining options. Breakfast is ok, standard options.
2023 年 6 月入住 1 晚
Rooms Division Manager 于 2023 年 12 月 16 日 的回复
Dear Mr. Sanjay,Wish you a pleasant day ahead,Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with it's unique location in front of both Nile River and Mediterranean Sea, and appreciate your kindest comments regarding our staff members, rooms and breakfast, that serve to make our guests feel truly at home. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

10/10 超赞

Ahmed

2023 年 5 月入住 3 晚

10/10 超赞

Aliaa

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great time
Great location, friendly staff and fantastic breakfast. The only thing is that the put incense in the reception area which causes discomfort to the people with breathing problems.
2023 年 5 月入住 2 晚
Rooms Division Manager 于 2023 年 12 月 16 日 的回复
Dear Ms. Aliaa,Warm greeting from Steigenberger Ellessan,Thank you so much for taking the time to share your kind review. I am thrilled that you enjoyed the location of the hotel, and our friendly staff members. Our goal is to provide comfort and friendly service to all our guests; your feedback, which highlight's both successes and areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip.Best Regards,

10/10 超赞

Aliaa

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved every minute of it
Great location and friendly staff. The only downside is that they pot incense in the reception and the smell is annoying for people with breathing problems. We asked them to remove it but the reception couldn’t do it.
2023 年 5 月入住 2 晚
Rooms Division Manager 于 2023 年 12 月 16 日 的回复
Dear Ms. Aliaa,Warm greeting from Steigenberger Ellessan,Thank you so much for taking the time to share your kind review. I am thrilled that you enjoyed the location of the hotel, and our friendly staff members. Our goal is to provide comfort and friendly service to all our guests; your feedback, which highlight's both successes and areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip.Best Regards,

10/10 超赞

Abdelmoaty

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Amazing location, very good breakfast
2023 年 5 月入住 2 晚
Rooms Division Manager 于 2023 年 12 月 16 日 的回复
Dear Mr. Abdelmoaty,Wish you a pleasant day ahead,Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with it's unique location in front of both Nile River and Mediterranean Sea, and appreciate your kindest comments regarding our service and cleanliness that serve to make our guests feel truly at home. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

8/10 还可以

Alaa

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
My stay was very relaxing , lovely breakfast open buffet despite the staff need more training for better food taste
2023 年 2 月入住 1 晚
Rooms Division Manager 于 2023 年 3 月 8 日 的回复
Dear Mr. Alaa,Warm greeting from Steigenberger Ellessan,Thank you so much for taking the time to share your kind review. I am thrilled that you enjoyed your stay at our hotel, and our breakfast buffet. Our goal is to provide comfort and friendly service to all our guests; your feedback, which highlight's both successes and areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip.Best Regards,

10/10 超赞

Nabil

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff front desk staff, Gina, was super friendly.
2023 年 2 月入住 1 晚
Rooms Division Manager 于 2023 年 2 月 23 日 的回复
Dear Mr. Nabil,We very much appreciate your comments regarding your stay at Steigenberger Hotel El Lessan. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 超赞

Ahmed

与家人出行
满意:员工和服务、住宿条件和设施、客房舒适度
2023 年 1 月入住 1 晚

10/10 超赞

Mohamed

满意:清洁度、员工和服务、住宿条件和设施
2022 年 12 月入住 1 晚

10/10 超赞

Maha,Cypress

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
The soap, shampoo dispenser were very hard to use
2022 年 11 月入住 2 晚
Rooms Division Manager 于 2023 年 12 月 16 日 的回复
Dear Ms. Maha,Wish you a very good day,Thank you for choosing Steigenberger Ellessan and for taking time to share your review.Your feedback, which highlight's areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to visit us and look forward to your upcoming visits.Best Regards,

10/10 超赞

Mohammad

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic Hotel
2022 年 11 月入住 1 晚
Rooms Division Manager 于 2023 年 12 月 16 日 的回复
Dear Mr. Mohammad,Wish you a good day ahead,Thank you for choosing Steigenberger Ellessan, and for taking time to write a review. We are glad to discover that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future.Best Regards,

4/10 很差

Mohammad

团体旅客
满意:客房舒适度
不满意:员工和服务
2022 年 11 月入住 1 晚

10/10 超赞

Magdy

2022 年 8 月入住 8 晚

8/10 还可以

Alaa

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice city and enjoyable view
2022 年 6 月入住 1 晚
Rooms Division Manager 于 2023 年 12 月 16 日 的回复
Dear valuable guest,Wish you a good day ahead,Thank you for choosing Steigenberger Ellessan, and for taking time to write a review. We are glad to discover that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future.Best Regards,

8/10 还可以

Abdullah

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unique location but area around it super busy!
2022 年 8 月入住 1 晚
Rooms Division Manager 于 2022 年 8 月 16 日 的回复
Dear Mr. Abdullah, Wish you a pleasant day ahead, Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with its unique location in front of both Nile River and Mediterranean Sea, and we are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

10/10 超赞

Hisham

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Alles ist gut.
2022 年 7 月入住 1 晚
Rooms Division Manager 于 2022 年 7 月 30 日 的回复
Dear Mr. Hisham, Wish you a good day ahead, Thank you for choosing Steigenberger Ellessan, and for taking time to write a review. We are glad to discover that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Best Regards,

6/10 一般

Mohamed

与家人及幼儿出行
满意:员工和服务
Unique location at el lesson. Kind staff but may need more training. Beach is disconnected from the hotel. A little pricy hotel restaurants.
2022 年 6 月入住 3 晚
Rooms Division Manager 于 2022 年 7 月 4 日 的回复
Dear Mr. Mohamed, Warm greeting from Steigenberger Ellessan, Thank you so much for taking the time to share your kind review. I am thrilled that you enjoyed the location of the hotel. Our goal is to provide comfort and friendly service to all our guests; your feedback, which highlight's both successes and areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip. Best Regards,

10/10 超赞

Ayman

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing view staff are nice food was great
2022 年 6 月入住 1 晚
Rooms Division Manager 于 2022 年 7 月 4 日 的回复
Dear Mr. Ayman, Greetings from sunny Steigenberger Ellessan, Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our view and staff members and food, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort. We are looking forward to your future visits. Best Regards,

4/10 很差

Bahaa,Lexington

与家人出行
不满意:员工和服务、服务设施、住宿条件和设施
Poorly maintained property. Disappointing beach. Great view of sea and river.
2022 年 6 月入住 2 晚
Rooms Division Manager 于 2022 年 7 月 2 日 的回复
Dear Mr. Bahaa, Warm greeting from Steigenberger Ellessan, Thank you so much for taking the time to share your kind review. I am thrilled that you enjoyed the hotel view of sea and Nile river. Our goal is to provide comfort and friendly service to all our guests; your feedback, which highlight's both successes and areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip. Best Regards,

10/10 超赞

Sherif

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 6 月入住 2 晚
Rooms Division Manager 于 2022 年 7 月 30 日 的回复
Dear Mr. Sherif, Greetings from sunny Steigenberger El Lessan, Thank you so much for taking the time to provide a feedback. We are so delighted that you rate our hotel as 10 out of 10, as we strive to provide just that for all our guests. We look forward to welcoming you again soon. Best Regards,

10/10 超赞

Mohamed

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and great staff
2022 年 4 月入住 2 晚
Rooms Division Manager 于 2022 年 5 月 13 日 的回复
Dear Mr. Mohamed, Wish you a pleasant day ahead, Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with it's unique location in front of both Nile River and Mediterranean Sea, and appreciate your kindest comments regarding our great staff, that serve to make our guests feel truly at home. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

10/10 超赞

Chaimaa

2022 年 5 月入住 1 晚

10/10 超赞

Mohamed Galal

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 4 月入住 2 晚

8/10 还可以

Magdy,Cairo

与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pleasant stay with a view of the Mediterranean and Nile river intersection. Nothing much to do in the area but was good for a night. Staff are super nice.
2022 年 3 月入住 1 晚
Rooms Division Manager 于 2022 年 3 月 22 日 的回复
Dear Mr. Magdy, Wish you a pleasant day ahead, Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with it's unique location in front of both Nile River and Mediterranean Sea, and appreciate your kindest comments regarding our staff members, that serve to make our guests feel truly at home. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

10/10 超赞

Sherif

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
رحلة اتمني تكرارها
موقع متميز الاطلالة علي البحر اكتر من رائعه بوفيه الافطاررائع و متنوع و يليق بفندق خمس نجوم الاستقبال ودود مطعم الشاطئ موقع جميل و استقبال رائع
2022 年 2 月入住 2 晚
Rooms Division Manager 于 2022 年 2 月 20 日 的回复
Dear Mr. Sherif, Wish you a pleasant day ahead, Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with it's unique location in front of both Nile River and Mediterranean Sea, and appreciate your kindest comments regarding our breakfast buffet, reception and beach restaurant, that serve to make our guests feel truly at home. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

10/10 超赞

ahmed f

与家人出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect stay
Very nice hotel with an amazing view, excellent food, and extremely helpful staff.
2021 年 12 月入住 3 晚
Rooms Division Manager 于 2022 年 1 月 6 日 的回复
Dear Mr. Ahmed, Greetings from sunny Steigenberger Ellessan, Our sincere regards for your kind post on your vacation experience. We are glad to discover that you enjoyed your stay with us and appreciate your kindest comments regarding our view, staff members and food, that serve to make our guests feel truly at home. We always strive to guarantee an ultimate guest comfort and surround them with exemplary hospitality throughout their entire stay. We are looking forward to your future visits. Best Regards,

10/10 超赞

Salma

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
excellent and unique location. The breakfast was very good with wide varieties and tasty food. totally recommended!
2021 年 12 月入住 2 晚
Rooms Division Manager 于 2022 年 1 月 4 日 的回复
Dear Ms. Salma, Wish you a pleasant day ahead, Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with it's unique location in front of both Nile River and Mediterranean Sea, and appreciate your kindest comments regarding our breakfast and food, that serve to make our guests feel truly at home. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

10/10 超赞

Mahmoud

与家人出行
满意:清洁度、住宿条件和设施、客房舒适度
Perfect in all departments
2021 年 12 月入住 2 晚
Rooms Division Manager 于 2021 年 12 月 21 日 的回复
Dear Mr. Mahmoud, Greetings from sunny Steigenberger El Lessan, We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comment. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We look forward to welcoming you back again, Best Regards,

8/10 还可以

ashraf

与家人出行
满意:清洁度、服务设施、住宿条件和设施
My recommendation is to avoid The Fanar Roof Restaurant at the Steigenberger Hotel El Lessan since it is overpriced and you pay a high price for very low quality and quantity food. shrimp fatah (rice and a few little shrimp in a dish) salmon askot (less than 200 g) one seafood soup ( very big dish plate that contains few shrimp and squid in a soup to mislead the customers ) = total cost is approximately 1000 Egyptian pound We asked the manager to cancel the order he kept pushing us to stay and he promised to handle the situation but nothing happened and the dish was just reshaped to look better and we was embarrassed and had to eat it. DON’T EAT IN HOTEL ROOF RESTAURANT. but the hotel it self deserve 5 stars
2021 年 12 月入住 3 晚
Rooms Division Manager 于 2021 年 12 月 21 日 的回复
Dear Mr. Ashraf, Wish you a very good day, Thank you for choosing Steigenberger Ellessan and for taking time to share your review. Your feedback, which highlight's areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to visit us and look forward to your upcoming visits. Best Regards,

10/10 超赞

Wael,Mcdonough

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
طاقم الفندق ممتاز
2021 年 9 月入住 1 晚
Rooms Division Manager 于 2021 年 10 月 5 日 的回复
Dear Mr. Wael, Greetings from sunny Steigenberger El Lessan, We are being genuinely grateful that you chose the time and shared a review about your vacation with us, we would like to seize this chance and express our gratitude for your positive comment, and the hotel staff will also be pleased to get a mention as they do work hard so thanks also for thinking of them. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We look forward to welcoming you back again, Best Regards,

10/10 超赞

Mohamed

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Superb Hotel
Best one in Ras ELBar Great Hotel i wish to be back soon Staff needs some improvement
2021 年 9 月入住 1 晚
Rooms Division Manager 于 2021 年 9 月 30 日 的回复
Dear Mr. Mohamed, Warm greeting from Steigenberger Ellessan, Thank you so much for taking the time to share your kind review. I am thrilled that you enjoyed the stay with us. Our goal is to provide comfort and friendly service to all our guests; your feedback, which highlight's both successes and areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip. Best Regards,

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome stay
Great stay. The staff at the hotel are very friendly and professional and the breakfast includes all types of food. The view from the room is amazing and the private beach of the hotel is swimmable. Seafood around the area is out of this world; fresh, tasty and qt great prices.
2021 年 9 月入住 3 晚
Rooms Division Manager 于 2021 年 9 月 11 日 的回复
Dear valuable guest, Greetings from sunny Steigenberger Ellessan, Our sincere regards for your kind post on your vacation experience. We are glad to discover that you enjoyed your stay with us and appreciate your kindest comments regarding our staff members, breakfast, view, private beach and seafood, that serve to make our guests feel truly at home. We always strive to guarantee an ultimate guest comfort and surround them with exemplary hospitality throughout their entire stay. We are looking forward to your future visits. Best Regards,

10/10 超赞

真实旅客

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really nice and amazing Hotet,the staff are friendly.the hotel has a unique location with one of the best views from sea view room, breakfast was one of the best open buffet.highly recommend from me.only one thing I need for next time.please build a pool for kids
2021 年 7 月入住 4 晚
Rooms Division Manager 于 2021 年 8 月 16 日 的回复
Dear valuable guest, Wish you a pleasant day ahead, Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with it's unique location in front of both Nile River and Mediterranean Sea, and appreciate your kindest comments regarding our staff members and breakfast, that serve to make our guests feel truly at home. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. Regarding your comment for the pool for the kids, we consider your comment in a highly consideration in order to improve our hotel services. We appreciate your choosing to visit us and look forward to your upcoming visits. Best Regards,

10/10 超赞

Mohamed

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
2021 年 7 月入住 3 晚
Rooms Division Manager 于 2021 年 7 月 21 日 的回复
Dear Mr. Mohamed, Wish you a good day ahead, Thank you for choosing Steigenberger Ellessan, and for taking time to write a review. We are glad to discover that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Best Regards,

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel overlooking the Mediterranean with a fantastic pool and private beach. The breakfast selection was huge and delicious.
2021 年 7 月入住 2 晚
Rooms Division Manager 于 2021 年 7 月 16 日 的回复
Dear valuable guest, Wish you a peasant day ahead, Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with it's unique location in front of both Nile River and Mediterranean Sea, and appreciate your kindest comments regarding our pool, beach and breakfast, that serve to make our guests feel truly at home. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

4/10 很差

真实旅客

与家人出行
满意:员工和服务
不满意:住宿条件和设施
There is no beach at hotel
2021 年 5 月入住 2 晚
Rooms Division Manager 于 2021 年 12 月 28 日 的回复
Dear valuable guest, Greetings from sunny Steigenberger El Lessan, Thank you for choosing Steigenberger Ellessan and for taking time to share your review. Regarding your comment for the hotel beach, it's available away of the hotel about one kilo with a shuttle bus available to transfer the guest from the beach to hotel and back. We look forward to welcoming you back again, Best Regards,

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 4 月入住 1 晚
Rooms Division Manager 于 2021 年 12 月 28 日 的回复
Dear valuable guest, Wish you a good day ahead, Thank you for choosing Steigenberger Ellessan, and for taking time to write a review. We are glad to discover that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Best Regards,

8/10 还可以

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location, facing the sea. Nice private beach with restaurant, but not on site, not walking distance.
2021 年 4 月入住 1 晚
Rooms Division Manager 于 2021 年 4 月 9 日 的回复
Dear valuable guest, Wish you a good day ahead, Thank you for sharing your positive review about our hotel, feeling happy that you enjoyed your stay in Steigenberger El lessan with it's unique location in front of both Nile River and Mediterranean Sea, and appreciate your kindest comments regarding our private beach restaurant, that serve to make our guests feel truly at home. We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay. We are looking forward to welcoming you again, Best Regards,

10/10 超赞

真实旅客

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location is great, the breakfast is very well served. Also, Sameh from front desk was very helpful, I would really like to thank him for all his efforts changing the room view just to make us happy. The chief of the seafood restaurant was great, the shrimp fata was extraordinary. Loved the place.
2021 年 2 月入住 1 晚
Rooms Division Manager 于 2021 年 12 月 28 日 的回复
Dear valuable guest, Greetings from sunny Steigenberger Ellessan, Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our location, breakfast and staff members, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort. We are looking forward to your future visits. Best Regards,

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel
Amazing view.. Clean hotel, nice staff, breakfast was excellent and free parking 😍
2021 年 2 月入住 1 晚
Rooms Division Manager 于 2021 年 2 月 18 日 的回复
Dear valuable guest, Greetings from sunny Steigenberger Ellessan, Thanks a lot for posting a positive review on your vacation, we appreciate your cordial praises of our amazing view, clean hotel, staff members and breakfast, which are indicative of the fact that our sunny property does meet your expectations. It is an honor for us to host our guests and our hotel team is working their skills out to provide them with a high class service and utmost comfort. We are looking forward to your future visits. Best Regards,

10/10 超赞

Bassem

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 2 月入住 2 晚
Rooms Division Manager 于 2021 年 2 月 18 日 的回复
Dear Mr. Bassem, Warm greetings from Steigenberger Ellessan, Thank you for the 5 stars! Hope to see you very soon! Best Regards.

8/10 还可以

Ibrahim

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 2 月入住 1 晚
Rooms Division Manager 于 2021 年 2 月 18 日 的回复
Dear Mr. Ibrahim, Warm greetings from Steigenberger Ellessan, Thank you for the 5 stars! Hope to see you very soon! Best Regards.