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关于西洛锡安贝斯特韦斯特希尔克罗夫特酒店的点评

3 out of 5
西洛锡安贝斯特韦斯特希尔克罗夫特酒店
East Main Street, Whitburn, Livingston, Bathgate, Scotland

点评

8.8

超赞

10 分 - 超赞。120 条好评，共有 253 条点评" "
8 分 - 还可以。102 条好评，共有 253 条点评" "
6 分 - 一般。20 条好评，共有 253 条点评" "
4 分 - 很差。10 条好评，共有 253 条点评" "
2 分 - 糟糕。1 条好评，共有 253 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

Janet

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great value for money
2024 年 3 月入住 1 晚

10/10 超赞

Melanie

满意：服务设施
Spotlessly clean, welcoming reception staff, breakfast staff went above & beyond expectations.
2024 年 3 月入住 2 晚

6/10 一般

Re

商务旅客
满意：清洁度
不满意：客房舒适度
Business Trip
Hotel looks tired, most of the staff very chatty and helpful. Shower leaked continuously, hot water was cold in the morning but hot in the evening. Food average, beer was good.
2024 年 2 月入住 2 晚

8/10 还可以

John

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

6/10 一般

Ian

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚

10/10 超赞

I

2023 年 11 月入住 1 晚

10/10 超赞

Steven

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Hotel
Nice hotel but some areas looking a little tired and ready for a refresh. Room was small but OK. Staff were very pleasant and helpful and food was excelent.
2023 年 11 月入住 1 晚

10/10 超赞

Mats

2023 年 10 月入住 1 晚

10/10 超赞

Peter

2023 年 10 月入住 1 晚

10/10 超赞

Rebecca

2023 年 10 月入住 1 晚
The Hilcroft Team 于 2023 年 10 月 16 日 的回复
Thank you so much for your review. We look forward to accommodating you in the future.Kind regards,

10/10 超赞

Mary

满意：清洁度、员工和服务、住宿条件和设施
The room was great and we loved the jacuzzi.
2023 年 10 月入住 1 晚
The Hilcroft Team 于 2023 年 10 月 14 日 的回复
Thank you for your review. We are glad you enjoyed your stay. We look forward to accommodating you again in the future.Kind regards,

8/10 还可以

Jennifer

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Couldn’t open windows or change temperature of room,which was too hot for us. Only one towel for two people (only discovered later at night and didn’t want to go down stairs to ask for another)
2023 年 10 月入住 1 晚

10/10 超赞

Catherine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

8/10 还可以

Jillyloy

满意：清洁度、员工和服务、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

Larry

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable, clean, and quiet. Property well kept up. Good parking. Staff warm and helpful.
2023 年 9 月入住 1 晚

6/10 一般

Susan

2023 年 9 月入住 1 晚

10/10 超赞

Paul

Fabulous hotel
2023 年 9 月入住 1 晚

10/10 超赞

Darren

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Hilcroft Hotel 于 2023 年 9 月 19 日 的回复
Thank you so much for your review! We look forward to welcoming you again.

10/10 超赞

shane

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice and quiet area to base our Edinburgh explorations. The front desk staff were exceptional with hints for our further travels around Scotland
2023 年 9 月入住 3 晚
Hilcroft Hotel 于 2023 年 9 月 19 日 的回复
It was an absolute pleasure having you and your partner stay with us. I hope you enjoyed the rest of your trip and we look forward to welcoming you again.

10/10 超赞

Suse

2023 年 9 月入住 1 晚

10/10 超赞

V A

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Great stay, very helful and friendly staff. Excellent breakfast and room extremely clean . Only let down was a rip in the head board of our room. Not a huge issue but didn't look great appearance wise. There was a wedding on during our stay which did not affect us at all with regards to late noise. Would definately recommend and would return.
2023 年 9 月入住 2 晚

10/10 超赞

Kenneth

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

martin

2023 年 8 月入住 2 晚

10/10 超赞

Eduardo

2023 年 8 月入住 1 晚

10/10 超赞

Liliana

满意：清洁度、员工和服务、服务设施、住宿条件和设施
When i booked I didn't realize it was out of Edinburgh, kinda long bus trip but as soon as we arrived we loved the place. The staff was amazing in accommodating us early, although busy with a wedding. The room was very clean and the food was amazing. Highly recommended!
2023 年 8 月入住 1 晚

10/10 超赞

francis

2023 年 8 月入住 1 晚

8/10 还可以

Jaysree

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Das Personal war durch die Bank weg sehr freundlich und stets hilfsbereit.Alles Andere war sehr gut.Kann ich Jedem nur empfehlen,in diesem Hotel abzusteigen.
2023 年 8 月入住 6 晚

8/10 还可以

Bill

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 3 晚

10/10 超赞

Liz

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Pleasant staff, very clean comfortable rooms
2023 年 7 月入住 3 晚

8/10 还可以

David

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable Hotel
Very comfortable hotel, the rooms are nice and clean. The staff are all friendly and helpful. The food was good value
2023 年 7 月入住 1 晚

8/10 还可以

Paul

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very friendly staff.
2023 年 7 月入住 2 晚

10/10 超赞

Peter

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very hospitable
Rooms very spacious, extremely clean and comfortable. The staff, particularly the person on reception was very friendly and welcoming
2023 年 6 月入住 1 晚

10/10 超赞

Ellen

2023 年 6 月入住 1 晚

2/10 糟糕

Andrew

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Dirty, poor service in restaurant. Uncomfortable bed. Unbelievable noise from a wedding even after it finished with fighting and drinking in the car park. Probably the worst hotel ive ever stayed in.
2023 年 6 月入住 1 晚

10/10 超赞

peter

2023 年 6 月入住 1 晚

8/10 还可以

Lee

商务旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施
2023 年 6 月入住 1 晚

10/10 超赞

Nancy

满意：客房舒适度，住宿条件和设施
Muito bom. Equipe muito atenciosa
2023 年 6 月入住 3 晚

10/10 超赞

Nancy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚

10/10 超赞

Angela

满意：清洁度、员工和服务、住宿条件和设施
Lovely hotel within half an hour of Edinburgh airport. Plenty of free parking too. Rooms were clean and comfortable. Highly recommend if you need to be near the airport without paying ridiculous airport hotel prices
2023 年 5 月入住 1 晚

8/10 还可以

Evandro

满意：清洁度、员工和服务、住宿条件和设施
2023 年 5 月入住 1 晚

6/10 一般

Maria

与家人出行
满意：清洁度
Rooms OK breakfast not very good
The room was clean and tidy, however, there was no kettle and tea bags for tea.. The breakfast was not the usual buffet but arather limited choice (photo), one had to order the hot breakfast from the menu. One would think it would make it individually for each customer reducing food waste, however, they forgot to bring my bacon and brought too many mushrooms even I'd asked for just a bit of mushrooms When I asked for the cheese/meet platter, they brought a plate of grated cheddar cheese and a few slices of processed ham, which was rather disappointing as compared to other Best Western hotels we stayed at.
2023 年 5 月入住 1 晚

10/10 超赞

Rae

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Really nice stay comfortable and staff were great
2023 年 4 月入住 2 晚

8/10 还可以

Steven

商务旅客
满意：客房舒适度，员工和服务
Ok
No major issues
2023 年 4 月入住 1 晚

10/10 超赞

Susan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff make or break a stay.
As with many hotels, the staff make or break the stay. In the case of the Hilcroft, the staff made it. The food was quality and reasonably priced, well done chef!
2023 年 3 月入住 5 晚

8/10 还可以

Hugh

2023 年 3 月入住 1 晚

10/10 超赞

John

2023 年 2 月入住 1 晚

10/10 超赞

Thomas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 10 月入住 1 晚

6/10 一般

Rabia

10/10 超赞

Paula

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay, no negatives. Will return!!
Nice Hotel, staff were great - in particular the reception lady was very nice, interacted and chatted with us and remembered our surnames at breakfast which was nice. We had dinner in the restaurant which was excellent - again the server went over and above. Breakfast - we all agreed - one of the best hotel breakfast we have had. Rooms were clean, decent size. No negatives from our stay and we will return.
2022 年 11 月入住 1 晚

6/10 一般

Peter

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 11 月入住 1 晚