菲兴根度假短租

“第二天遇到同棟有客人在咆哮 實在令人害怕”

“Great location right next to the Tram stop. The room was clean and had all the essential amenities. Very walkable location for groceries, essentials, restaurants and coffee shops. A short walk gets you to old town or hop on the tram. Will definitely stay here again”

“旅館密碼進不去，害我們多花2萬台幣選別間暫時過夜，入住後發現烤箱內都是食物碎屑，晚上睡覺時窗戶全部緊閉，每天凌晨3、4點還會聽到樓下有人在大吼大叫，上層浴室水會嚴重忽冷忽熱，而且水流很小”

“Very clean, good facilities provided in the apartment.”

“位置方便，房間整潔”

“This property was the best choice we could have made as a family. Located in a quiet neighborhood, nearby to plenty of dining options, and walkable within 15 minutes to the main area near Lake Zurich. The accommodations were very spacious and airy, clean and comfortable (2 bedroom luxury apartments). The private rooftop veranda was a nice bonus when not raining. Trams pass in front of the apartment making for additional ease in getting around. Train station was a 12-15 minute very easy/flat walk……

“My experience was highly unsatisfactory. Despite booking and paying for two rooms, we were relocated to a different property and provided with only one room, requiring four adults to share a cramped space. This disruptive change was communicated to me just two hours prior to check-in. The actual room and property were completely different and inferior to the advertised images, leading me to believe this is a recurring issue for guests.”

“以下原因，這間住宿及這個訂房平台我都沒有辦法推薦給朋友使用。 雖然不知道到底評論會不會被看見，但還是希望寫出來讓大家知道 這個是沒有管理人員，需要在線上辦理check in的，在辦理入住前管理人員訊息回覆皆為正常，從入住開始遇到的所有問題都沒有辦法得到處理 我們到房間得知沒有熱水時，就立刻發訊息詢問管理人員熱水問題，得到「已收到問題，會派人處理」的回覆後，就不了了之了，等了一個小時後詢問hotels.com的線上客服，線上客服回覆我們有聯繫到管理人員，也再說了一次正在處理中，但沒辦法得知什麼時候會好，然後就結束了對話了，又在等了一個小時還是沒有熱水，管理人員沒有回覆訊息，所以只能再求助一次hotels.com線上客服，客服人員依照SOP把問題詢問完之後也一樣回覆我們管理人員有在處理這件事情，然後一直要結束這段對話，我們和客服人員說明我們並沒有得到任何處理，請他們協助是否有其他方式可以處理，只得到客服說給予下次訂購的新台幣200多的補償，這個處理方式覺得並沒有得到尊重。”

“地理位置非常好，离火车站很近，旁边就是migros超市，公寓在河边，露台景色不错。房间设施齐全，有浴缸，可以自己做饭。房间的style很简约，喜欢。电子密码锁，也方便入住。电梯比较小，很小。”

“A lot of ants in the room”