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关于怀特塞特门苏格兰旅馆的点评

2.5 out of 5
怀特塞特门苏格兰旅馆
600 N. Jim Wright Freeway, White Settlement, Fort Worth, TX

点评

7.8

还可以

10 分 - 超赞。209 条好评，共有 472 条点评" "
8 分 - 还可以。126 条好评，共有 472 条点评" "
6 分 - 一般。60 条好评，共有 472 条点评" "
4 分 - 很差。30 条好评，共有 472 条点评" "
2 分 - 糟糕。47 条好评，共有 472 条点评" "

7.8/10

清洁度

8.2/10

员工和服务

7.4/10

服务设施

7.8/10

住宿条件和设施

8.0/10

环保

点评

6/10 一般

Ruby

There's truck drivers making too much noise in the middle of the night. The housekeeping and manager opened the room door without my permission to see when I'll be checking out.
2024 年 4 月入住 4 晚
Bina Shah. 于 2024 年 4 月 23 日 的回复
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager

8/10 还可以

Gerald

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Bina Shah. 于 2024 年 4 月 22 日 的回复
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager

6/10 一般

Miguel

团体旅客
满意：住宿条件和设施，员工和服务
不满意：清洁度
I stay ther for two nights, they dont fix the beds after the first night, I guess they also dont clean the room
2024 年 4 月入住 2 晚
Bina Shah. 于 2024 年 4 月 15 日 的回复
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team.Manager.

10/10 超赞

Penny

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
It's close to food and a park
2024 年 4 月入住 1 晚
Bina Shah. 于 2024 年 4 月 15 日 的回复
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team.Manager.

8/10 还可以

Ronda

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The breakfast was yummy with lots of options. The staff was helpful and friendly.
2024 年 4 月入住 4 晚
Bina Shah. 于 2024 年 4 月 10 日 的回复
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team Manager.

8/10 还可以

Raymond

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great
2024 年 3 月入住 1 晚
Bina Shah. 于 2024 年 3 月 21 日 的回复
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manage

6/10 一般

Mary Ann

不满意：清洁度
Sheets had blood stains on them, room was not properly cleaned!
2024 年 3 月入住 2 晚
Bina Shah. 于 2024 年 3 月 19 日 的回复
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team

10/10 超赞

Alexandra

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Bina Shah. 于 2024 年 2 月 20 日 的回复
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

10/10 超赞

Joseph

满意：清洁度、员工和服务、住宿条件和设施
The bed was soft, and the breakfast was good.
2024 年 1 月入住 1 晚
Bina Shah. 于 2024 年 2 月 19 日 的回复
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

10/10 超赞

Alexandra

满意：清洁度、员工和服务、住宿条件和设施
Super
2024 年 2 月入住 1 晚
Bina Shah. 于 2024 年 2 月 3 日 的回复
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

10/10 超赞

Kirk

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The guy who checked me in was wonderful and enjoyable to talk to.
2024 年 1 月入住 1 晚
Bina Shah. 于 2024 年 1 月 21 日 的回复
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager

6/10 一般

Kelli

与配偶出行
满意：员工和服务，清洁度
2024 年 1 月入住 1 晚
Bina Shah. 于 2024 年 1 月 11 日 的回复
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

10/10 超赞

Marcus

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good
2024 年 1 月入住 1 晚
Bina Shah. 于 2024 年 1 月 11 日 的回复
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

8/10 还可以

Marcus

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good
2023 年 12 月入住 1 晚
Bina Shah. 于 2024 年 1 月 11 日 的回复
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

2/10 糟糕

Schaka

不满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 2 晚
Bina Shah. 于 2024 年 1 月 7 日 的回复
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.Edit Remove

10/10 超赞

Alexandra

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Bina Shah. 于 2023 年 12 月 10 日 的回复
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

10/10 超赞

Danny

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
it was all great, it always is,thank you!
2023 年 11 月入住 2 晚
Bina Shah. 于 2023 年 11 月 27 日 的回复
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

8/10 还可以

Kerry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Bina Shah. 于 2023 年 11 月 21 日 的回复
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

4/10 很差

Guadalupe

不满意：清洁度
Dirty sheets smelled like smoke
2023 年 11 月入住 1 晚
Bina Shah. 于 2023 年 11 月 13 日 的回复
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

4/10 很差

Brandy

与家人出行
不满意：员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Bina Shah. 于 2023 年 11 月 12 日 的回复
Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 5 晚
Bina Shah. 于 2023 年 11 月 7 日 的回复
Respected Guest,Respected Guest, Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team. Manager.

10/10 超赞

Jessica

满意：清洁度、员工和服务、住宿条件和设施
Clean and comfortable. The hotel was close to town but without all the traffic.
2023 年 10 月入住 1 晚
Bina Shah. 于 2023 年 10 月 27 日 的回复
Respected Guest,Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager.

10/10 超赞

Charles

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Always enjoy
2023 年 10 月入住 1 晚
Bina Shah. 于 2023 年 10 月 23 日 的回复
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager.

10/10 超赞

Maria

与家人出行
Exelent service, thank you 😊
2023 年 9 月入住 2 晚
Bina Shah. 于 2023 年 10 月 8 日 的回复
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.Manager.

10/10 超赞

Marion

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It's clean and everything works properly
2023 年 10 月入住 1 晚
Bina Shah. 于 2023 年 10 月 3 日 的回复
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.Manager.

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Not coming back
So uncomfortable. Smells so bad. They only give you shampoo. All their pillows are way too huge and stiff. Would not come again
2023 年 9 月入住 2 晚
Bina Shah. 于 2023 年 10 月 3 日 的回复
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team.Manager.

10/10 超赞

Kathleen

It was nice
2023 年 9 月入住 1 晚
Bina Shah. 于 2023 年 9 月 30 日 的回复
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.Manager.

10/10 超赞

Krystal

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place that fit my needs for a couple nights stay. Very kind and friendly staff, great TV channels and options available , free breakfast, free WiFi, and nice and quiet. Thanks for a great stay!!
2023 年 9 月入住 3 晚
Shah. 于 2023 年 9 月 28 日 的回复
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.Manager.

10/10 超赞

Wendy

2023 年 9 月入住 1 晚
Bina Shah. 于 2023 年 10 月 17 日 的回复
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience TeamManager.

10/10 超赞

Justin

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚
The Guest Experience Team 于 2023 年 9 月 2 日 的回复
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team.

4/10 很差

Kristoff

不满意：清洁度
2023 年 8 月入住 4 晚
Shah. 于 2023 年 9 月 8 日 的回复
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team.Manager.

8/10 还可以

Matthew

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great customer servce!
2023 年 8 月入住 7 晚
The Guest Experience Team 于 2023 年 9 月 2 日 的回复
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team.

10/10 超赞

Charles

满意：住宿条件和设施，清洁度
2023 年 8 月入住 3 晚
The Guest Experience Team 于 2023 年 9 月 2 日 的回复
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team.

2/10 糟糕

Ihwan

2023 年 8 月入住 1 晚
Shah. 于 2023 年 9 月 8 日 的回复
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team.Manager.

10/10 超赞

Tom

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 3 晚
The Guest Experience Team 于 2023 年 8 月 10 日 的回复
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely.

8/10 还可以

Adina

与家人出行
满意：客房舒适度，员工和服务
2023 年 8 月入住 2 晚
The Guest Experience Team 于 2023 年 8 月 10 日 的回复
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 超赞

Larry，Fort Worth

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I have stayed here multiple times over the past two years. The property offers a good cost to benefits experience. The front desk staff has always been friendly and professional. Plan to stay here in the future
2023 年 7 月入住 1 晚
Shah. 于 2023 年 7 月 28 日 的回复
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.

6/10 一般

LaToya

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
Problems with Tv and the toliet.
2023 年 7 月入住 1 晚
Shah. 于 2023 年 7 月 26 日 的回复
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.

8/10 还可以

Robert

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent value
The best no frills stay I've had. The room is quiet and comfortable and met all of my needs. I would definitely stay here again.
2023 年 7 月入住 10 晚
Shah. 于 2023 年 7 月 25 日 的回复
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.

10/10 超赞

Jeromy

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Direct TV, new TV, clean everywhere, everything worked.
2023 年 7 月入住 1 晚
Shah. 于 2023 年 7 月 20 日 的回复
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team

8/10 还可以

Tamara

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
Shah. 于 2023 年 7 月 19 日 的回复
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team

8/10 还可以

Carlton

2023 年 7 月入住 3 晚
Shah. 于 2023 年 9 月 8 日 的回复
Resected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team.Manager.

10/10 超赞

Christina

与配偶出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
They had great breakfast every morning. The housekeeper would come by every morning and make sure we had fresh towels and anything else we needed. We needed a handicap room which was set up perfectly for us..
2023 年 6 月入住 1 晚
Shah. 于 2023 年 6 月 26 日 的回复
Respected Guest,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Respected Guest, Sincerely, The experience team Manager.

8/10 还可以

Wesley

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚
Shah. 于 2023 年 6 月 27 日 的回复
Respected Guest,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Respected Guest, Sincerely, The experience team Manager.

8/10 还可以

Margarita

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Decent Stay
The hotel is ok nothing fancy, breakfast was good, people were nice. Just needed to stay 1 night to see a concert.
2023 年 1 月入住 1 晚
Shah. 于 2023 年 6 月 16 日 的回复
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Respected Guest, Sincerely, The experience team Manager.

10/10 超赞

victoria

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good breakfast!
Everything you’d expect in a budget hotel was here. It was clean, spacious, and had a very nice complimentary breakfast.
2023 年 6 月入住 1 晚
Shah. 于 2023 年 6 月 14 日 的回复
Respected Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The Guest Experience Team. Manager.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great manager
The manager was amazing. For being a an inexpensive hotel the manager was awesome. Very kind, helpful, and made the experience great.
2023 年 5 月入住 2 晚
Shah. 于 2023 年 5 月 26 日 的回复
Respected guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Respected Guest, Sincerely, The experience team Manager.

10/10 超赞

Larry，Fort Worth

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Reliable and comfortable experience. Great location and has been my lodging choice for the past several years
2023 年 5 月入住 2 晚
Shah. 于 2023 年 5 月 5 日 的回复
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager.

2/10 糟糕

Chermisha

与配偶出行, 商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 4 月入住 1 晚
Shah. 于 2023 年 5 月 4 日 的回复
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Respected Guest, Sincerely, The experience team Manager

2/10 糟糕

Ashlee

团体旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The staff was friendly, and did offer us different rooms as a solution to the issues we experienced. The room was very dirty. Stained pillows and sheets. Gunk that looked like either poop or dead bugs around the edges of the walls. A big big (not sure if it's a cockroach or beetle) crawled from the A/C unit. When we decided to check less than 10 minutes after we arrived, we waited outside the lobby while the person inside who was checking in finished up. While we were waiting two men in a white truck pulled up to use, started cat calling us, and tried to get us to come over. They waited at the end of the parking lot for a while. We felt very unsafe.
2023 年 4 月入住 1 晚
Shah. 于 2023 年 5 月 2 日 的回复
Respected Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, The Guest Experience Team. Manager.