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关于亨廷顿广场酒店的点评

3.5 out of 5
亨廷顿广场酒店
311 Hunington Avenue, Jonesboro, AR

点评

9.4

绝佳

10 分 - 超赞。126 条好评，共有 164 条点评" "
8 分 - 还可以。27 条好评，共有 164 条点评" "
6 分 - 一般。10 条好评，共有 164 条点评" "
4 分 - 很差。1 条好评，共有 164 条点评" "
2 分 - 糟糕。0 条好评，共有 164 条点评" "

9.6/10

清洁度

9.8/10

员工和服务

9.4/10

服务设施

9.8/10

住宿条件和设施

点评

10/10 超赞

Teadra

满意：住宿条件和设施，清洁度
Loved my stay
2024 年 5 月入住 2 晚

10/10 超赞

Marsha

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
2024 年 4 月入住 3 晚

8/10 还可以

Nathan

2024 年 4 月入住 2 晚

10/10 超赞

Adam

满意：客房舒适度
Another great stay!
We really enjoy staying here and have on multiple occasions. Getting into your room without the typical song and dance is such a relief! Our room wasn’t quite as clean as past visits, but we will come and stay again. Can’t say enough how much we enjoy this place. Perfect location to stay after a night in downtown Jonesboro.
2024 年 2 月入住 1 晚

10/10 超赞

John

团体旅客
满意：客房舒适度，清洁度
2024 年 2 月入住 1 晚

10/10 超赞

Nancy

满意：客房舒适度，清洁度
Awesome Place
This is a unique place. I really enjoyed the check-in process and it felt like a small apartment. The fun decor was a plus annd the bed was very comfortable. Nice to just walk downstairs to a coffee shop with breakfast.
2024 年 1 月入住 1 晚

10/10 超赞

David

与家人出行
满意：客房舒适度，清洁度
2023 年 12 月入住 1 晚

6/10 一般

Harold

与家人出行
不满意：清洁度
2023 年 10 月入住 2 晚

6/10 一般

Yasunori

满意：清洁度
2023 年 10 月入住 6 晚

10/10 超赞

Kimberly

2023 年 10 月入住 1 晚

4/10 很差

Ashley

满意：住宿条件和设施，清洁度
The building and apartment were cute and clean, but we had an issue with our bed frame being wonky, and my husband & I ended up putting our mattress in the floor that night. The mattress was hard as a rock, which honestly had nothing to do with it being in the floor. We woke up sore, and I was ready to leave. I did text that morning explaining our situation but I feel as if the Owner assumed I was lying, although I had mentioned to the Manager the day before that the bed was wonky. I did text at 6:16am about the bed, and I was gone by 7:05am. No one came to look at the bed nor offer us another room during this time. I texted the Owner when we left at 7:05am and I was not offered another room until 7:30am. I thought it was in bad faith to offer us another room after we had been gone for almost 30 minutes. Also, I felt the Owner almost berated me for not contacting them in the middle of the night. Then, I texted how no one rushed to help me that morning though, and she texted me back with an attitude about how she offered me a resolution immediately, so to say she didn't help me immediately was false, but from 6:16am to 7:30am was not immediate. Basically we had a lot of bad communication, the Owner was agitated and I felt she thought I was trying to scam them. I did ask for a refund for the 2nd night, since we left at 7:05am but I left before I got a response. The bed and mattress were so bad I was willing to take a loss. Poor customer service, not even an apology.
2023 年 5 月入住 2 晚

8/10 还可以

Dontez

2023 年 3 月入住 1 晚

6/10 一般

Chelsea

与家人出行, 与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Property was awesome, but couple things we didn’t like. The bed was hard as a rock might as well laid in the floor. The parking lot is small so if there’s something going on you have to park across the road in a lot that seemed a bit sketchy. Besides that the property is awesome we would definitely try it again but maybe get a different room hopefully with a different bed.
2023 年 3 月入住 1 晚

10/10 超赞

Amy

带宠物出行, 与配偶出行
满意：住宿条件和设施，清洁度
Very cute, quaint property. Happy to have found it after staying in chain hotels in Jonesboro for many years now when coming in town to visit our son.
2023 年 1 月入住 1 晚
mat 于 2023 年 2 月 12 日 的回复
Thanks for staying at Intersect311.

6/10 一般

Candice

与家人出行
Meh 1st property we were placed in was filthy furniture needs cleaning dog feces in front yard along with dog hair all over inside so they moved us the new property smellled clean but furniture still stained and dirty fridge needs cleaning just not what we expected and area around looks very bad

10/10 超赞

Brian

与家人出行
满意：清洁度
2022 年 12 月入住 4 晚
Mat 于 2023 年 2 月 12 日 的回复
Thank you so much for staying with US.

10/10 超赞

Clinton

10/10 超赞

真实旅客

满意：客房舒适度，清洁度
couples getaway
Had an issue with the key code and the door, The young lady working that day, made a key fob and brought it to us and everything was fine, She said they have been having issues the online code working and apologized for the problem.
2022 年 9 月入住 1 晚
MAT 于 2022 年 10 月 2 日 的回复
Thanks for staying at INTERSECT311. Hope to see you again. Mat

10/10 超赞

Cincy

与家人出行
满意：客房舒适度，清洁度
Amazing…accidentally was the perfect location for a wedding reception we were in town for!
2022 年 7 月入住 2 晚

8/10 还可以

真实旅客

商务旅客
满意：客房舒适度，清洁度
2022 年 7 月入住 3 晚

10/10 超赞

Bonnie

商务旅客
满意：客房舒适度，清洁度
2022 年 7 月入住 3 晚

10/10 超赞

Mark

与家人出行
满意：客房舒适度，清洁度
Owners very accommodating to special needs. Our third time here! Great location!
2022 年 6 月入住 1 晚

6/10 一般

Shatara

与家人出行
不满意：清洁度
My first condo(3bedroom) was filled with roaches and the cleaning service sucked. The place itself is nice looking. Moved to a 2 bedroom was much better. But again whomever they're using for cleaning services needs to be fired.
2022 年 6 月入住 2 晚
MAT 于 2022 年 6 月 25 日 的回复
We certainly do apologize for this happening to you during your stay. After doing some research, the property next door was sprayed and the pest ran in our direction. This has since been taken care of and we hope that you come stay with us again.

8/10 还可以

Stephen

满意：清洁度、服务设施、住宿条件和设施
Unique little hotel. Great location. Parking is a challenge, there are a few spaces in front of the building but the lot next to it is shared with other businesses and was full. Shower water temperature and pressure were on the low side.
2022 年 5 月入住 1 晚

10/10 超赞

Aaron

与家人出行
满意：客房舒适度，清洁度
2022 年 5 月入住 1 晚

10/10 超赞

Kerri

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Host and property were great. Came with my elderly parents, stairs were difficult for my mother to manage and both bedrooms are upstairs. Nothing negative, just want future guests to be prepared.
2022 年 5 月入住 2 晚
mat/owner 于 2022 年 5 月 14 日 的回复
Thanks so much for staying at INTERSECT311.

10/10 超赞

Brent

团体旅客
满意：客房舒适度，清洁度
Great place to stay
Our townhouse was super nice, great looking, and very comfortable.
2022 年 4 月入住 1 晚
mat/owner 于 2022 年 5 月 14 日 的回复
Thanks for staying at INTERSECT311..

8/10 还可以

Vincent

满意：客房舒适度，清洁度
2022 年 4 月入住 2 晚

10/10 超赞

Darlene

满意：客房舒适度，清洁度
Had a great time. Townhouse did not have hairdryer but when i ask for one they brought it immediately.
2022 年 4 月入住 2 晚

10/10 超赞

toni

满意：客房舒适度，清洁度
2022 年 4 月入住 1 晚
mat/owner 于 2022 年 4 月 5 日 的回复
thanks Toni so much for staying with us at INTERSECT311

10/10 超赞

Jeremy

与家人出行
满意：客房舒适度，清洁度
Monroe-B
Excellent experience. Very clean, furnished, well maintained unit. Quiet. Staff very helpful and quick helpful communication. Would highly recommend Intersect 311 to anyone looking for a get away but skipping the hotel scene.
2022 年 3 月入住 1 晚
MAT 于 2022 年 4 月 5 日 的回复
thanks so much for staying with us at INTERSECT311

10/10 超赞

真实旅客

团体旅客
满意：客房舒适度，清洁度
Upscale cozy
This place was great! Very nice spot! My stay was very comfortable I will def be using them again the next time I come back to Jonesboro!
2022 年 1 月入住 1 晚

8/10 还可以

Christine

满意：客房舒适度，清洁度
2021 年 12 月入住 2 晚

8/10 还可以

Shashuna

与家人出行
满意：客房舒适度，清洁度
Family trip
Everything was good, but previous customers must have stolen the Roku remote, there was no laundry basket or broom or vacuum. But overall it was nice. There was a situation at first with the owners not being able to find my reservations but we got it straighten out. Just make sure to let them know if you went thru a third party.
2021 年 11 月入住 3 晚

10/10 超赞

Leslie

团体旅客
满意：客房舒适度，清洁度
Amazing stay!
Perfect stay for driving through on a road trip!! Very spacious apartment style room. Easy check in and great communication from property management. Walking distance to food trucks and entertainment downtown. Overall, perfect.
2021 年 10 月入住 1 晚

8/10 还可以

Joyce

与家人出行
满意：住宿条件和设施，清洁度
Walking distance to downtown and loved the Porch 30 Venue next to the property. The bed was comfy enough and the unit was clean. We could not find a hair dryer. The only issue I had was there was a loud group that came in late and then you could hear the guest next door at 6:30 a.m. vomiting several times in the bathroom.
2021 年 10 月入住 1 晚

6/10 一般

Ruthie

2021 年 8 月入住 1 晚

10/10 超赞

Jalen

2021 年 8 月入住 1 晚

6/10 一般

真实旅客

团体旅客
满意：住宿条件和设施
不满意：服务设施，清洁度
This place has so much potential, but just did not turn out as advertised. We were there July 4 weekend, which is perhaps why the promised gym and breakfast amenities weren’t actually available, but this should have been communicated before booking. (I messaged the owner about breakfast on day one, and staff came and unlocked the lobby area. There was no one making coffee or anything. Just bars, etc. to grab. Locked up on day two.) Cleanliness was lacking: when we arrived, we found that the counters hadn’t even been wiped down (coffee stains, etc.) and there wasn’t even cleaner or wipes for us to do it ourselves. Hair of all colors not our own in the bathroom. Check-in was fine, all digital keys and communication. The listing advertised the place as pet friendly, which was a big reason for us booking here, but then when we arrived, we discovered in the book in the apartment that pets weren’t to be allowed on any furniture, and the fees listed were outrageous. ($50/night of your stay for pet hair found in the bed or on furniture…) Also, pets have to be crated if you leave them there. We had our crate, but what if we hadn’t? It just all made me nervous to stay there with my pup. Just seemed to miss the point of being “pet friendly.” You are or you aren’t, and it’s cool either way, but just advertise clearly what guests should anticipate - BEFORE booking. Bed was comfy, good shower, decent location. I know it’s a newer place; hopefully they’ll work out the kinks.
2021 年 7 月入住 2 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、服务设施、住宿条件和设施
If you are traveling with family and want more room, this is definitely a much better option than a hotel. We just stayed for one night but I could see a family staying very comfortably for multiple nights. The only issues we had were with the mobile key app system (the app did not deliver our key until 1:30a but luckily someone ran over with a key fob to let us in when we arrived) and breakfast (a grab and go breakfast was supposed to be available from 7a-9a but no one was there when we got there at 8:50a. Granted we were pretty close to the end time but shutting down 10 minutes early with no note on the door and no way to contact anyone was disappointing). But overall, we would stay there again. The owners have done a lot of work on their properties and it shows.
2021 年 6 月入住 1 晚

10/10 超赞

Bryan

满意：客房舒适度，清洁度
Fabulous!
We had a wonderful stay. Our apt/room had all the creature comforts of hone. It was very modern with a stylish yet simplistic decor. Access to our room was very high tech. Signage was great and directions from the owners dead very thourough and concise.
2021 年 6 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：客房舒适度
Everything was nice, but talking on the phone with Heather was not very good. It sounded like she had an attitude on the phone every time.
2021 年 6 月入住 1 晚

10/10 超赞

真实旅客

2021 年 4 月入住 4 晚

10/10 超赞

TAZ

满意：客房舒适度，清洁度
Clean comfy and close
It was comfy and clean plus close to downtown
2021 年 4 月入住 1 晚

10/10 超赞

Gail

与家人出行
满意：客房舒适度，清洁度
Our stay was great until it was time to go back in after church to get our items and was locked out. We had requested late check out and was confirmed it was ok. Only to find we were locked out when we tried to get in. Thankfully it only took a couple calls to finally get us in again. Not forsure if it was the Open keys that didn't get the info of they weren't given it. Of course we will forsure stay ahain and this issue will not happen again.
2021 年 4 月入住 2 晚

10/10 超赞

真实旅客

团体旅客, 商务旅客
满意：清洁度、服务设施、住宿条件和设施
I really loved everything including the lights outside, large window, and amazing shower!
2021 年 4 月入住 1 晚

8/10 还可以

真实旅客

带宠物出行, 与配偶出行
满意：清洁度、服务设施、住宿条件和设施
The space was adorable in every sense. We really loved it. The only downside was that the walls seemed thin and we could hear the TV from the room next to ours, and children on the other side. There was an acoustic panel on the wall but i think they need more.
2021 年 3 月入住 1 晚

8/10 还可以

Jeff

2021 年 3 月入住 1 晚

10/10 超赞

Julie

与家人出行
满意：客房舒适度，清洁度
Loved everything with the exception of would have liked TV in each room. Would have liked a toilet tissue holder close to toilet instead of above. Absolutely loved the experience, would highly recommend to friends and family!
2021 年 3 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Clean and beautiful place! Would absolutely stay here again!
2021 年 3 月入住 1 晚