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关于里斯本美居酒店的点评

4 out of 5
里斯本美居酒店
Av. Jose Malhoa, 23, Lisbon

点评

8.4

很好

10 分 - 超赞。336 条好评,共有 885 条点评" "
8 分 - 还可以。411 条好评,共有 885 条点评" "
6 分 - 一般。89 条好评,共有 885 条点评" "
4 分 - 很差。30 条好评,共有 885 条点评" "
2 分 - 糟糕。19 条好评,共有 885 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.0/10

服务设施

8.4/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

chienli

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 2 晚

10/10 超赞

真实旅客

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice
Hotel can arrange an early check in and a rooms for us, it is very good for us just take an overnight bus.
2019 年 12 月入住 2 晚

10/10 超赞

Kapoh,Shanghai

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Almost everything perfect at Mercure Lisboa
Very nice and considerate staff. Rooms all arranged side by side. Both hotel and room very tidy and clean. Perfect situation by Sete Rios station. The only minus point for the payment by credit card, when my card was rejected by 2 or 3 or the hotel machines. Finally it proceeded successfully on the last machine.
2018 年 4 月入住 1 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
good location
good location and good breakfast

8/10 还可以

Yuet Wah,hong kong

满意:清洁度、住宿条件和设施、客房舒适度
convenient location
5 minutes walk to metro and express station. airbus stop is just across the road. very quiet district, with very few restaurants nearby

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

2/10 糟糕

David

与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Inconvenient for lisbon, hotel staff felt like they were being disturbed from whatever they were doing(which in no way looked like dealing with any customers) when trying to get water or cappuccino: it was like no one could help/everything was always closed. We stayed at other hotels in portugal and this stay was BY FAR the worst
2024 年 5 月入住 3 晚

10/10 超赞

Marin

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Very close to tube, train, bus. Easy to reach ciry centre, Sintra, Evora, Cascais, Fatima
2024 年 5 月入住 5 晚

8/10 还可以

Ryan

满意:员工和服务,清洁度
I have no comments..everything was good
2024 年 4 月入住 4 晚

10/10 超赞

Shanna

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was exactly what I needed after a long day of walking and sight-seeing. The staff was super polite and friendly. The breakfast food and staff was exceptional.
2024 年 4 月入住 2 晚
Ivone Pereira - Front-Office Manager 于 2024 年 4 月 17 日 的回复
Dear Shanna,We very much appreciate your comments regarding your stay at the Mercure Lisboa!It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Mercure hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ivone PereiraFront-Office Manager

8/10 还可以

Elias

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Mercure is located in a good location near to Sete-Rio railway station, however the area is quite quiet and the surround area at the railway station is quite dirty as compared to other areas.
2024 年 3 月入住 2 晚
Ivone Pereira - Front-Office Manager 于 2024 年 4 月 17 日 的回复
Dear Elias,We very much appreciate your comments regarding your stay at the Mercure Lisboa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Mercure hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ivone PereiraFront-Office Manager

8/10 还可以

Oliver

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 4 晚
Ivone Pereira - Front-Office Manager 于 2024 年 4 月 17 日 的回复
Dear Oliver,We very much appreciate your comments regarding your stay at the Mercure Lisboa!It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Mercure hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ivone PereiraFront-Office Manager

8/10 还可以

Stephen

满意:清洁度、员工和服务、住宿条件和设施
Close to rail links
2024 年 3 月入住 1 晚
Ivone Pereira - Front-Office Manager 于 2024 年 3 月 11 日 的回复
Dear Stephen,We very much appreciate your comments regarding your stay at the Mercure LIsboa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ivone PereiraFront-Office Manager

10/10 超赞

Michael

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cleanliness, service, breakfast buffet
2023 年 12 月入住 9 晚

10/10 超赞

Laura Mahboobeh

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 4 晚

6/10 一般

Livaldo

与家人出行
满意:员工和服务
不满意:住宿条件和设施
Ar condicionado não aceita regulagem.
2023 年 11 月入住 1 晚

10/10 超赞

Alfonso

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amabilidad de sus empleados
2023 年 11 月入住 1 晚

8/10 还可以

Thibaud

商务旅客
满意:员工和服务,清洁度
2023 年 11 月入住 1 晚
PAULO CASTRO 于 2023 年 11 月 17 日 的回复
Monsieur Thibaud,Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Lisboa Hotel.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments lesmeilleursPaulo CastroFront Office/Receçãowww.mercure.com

10/10 超赞

Anne

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel Mercure was exceptionally clean; staff was very helpful. Had breakfast, quality of food and service was excellent.
2023 年 10 月入住 1 晚
PAULO CASTRO 于 2023 年 11 月 17 日 的回复
Dear Anne,We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Paulo CastroFront Office/Receçãowww.mercure.com

8/10 还可以

Radmila

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 5 晚
PAULO CASTRO 于 2023 年 11 月 17 日 的回复
Dear Radmila,We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Paulo CastroFront Office/Receçãowww.mercure.com

8/10 还可以

Bashkim

2023 年 10 月入住 3 晚

10/10 超赞

Mary

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
PAULO CASTRO 于 2023 年 10 月 16 日 的回复
Dear Mari,We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Paulo CastroFront Office/Receçãowww.mercure.com

10/10 超赞

George

满意:清洁度、员工和服务、住宿条件和设施
Very conveniently located near airport and great service
2023 年 10 月入住 4 晚
Ivone Pereira - Front-Office Manager 于 2023 年 10 月 13 日 的回复
Dear George,We very much appreciate your comments regarding your stay at the Mercure LIsboa! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ivone PereiraFront-Office Manager

8/10 还可以

Liciene

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel bem localizado custo benefício muito bom
2023 年 9 月入住 2 晚
Ivone Pereira - Front-Office Manager 于 2023 年 10 月 13 日 的回复
Cara Liciene,Agradecemos os seus comentários no seguimento da sua estada no hotel Mercure LIsboa!Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Continuaremos a envidar todos os nossos esforços nesse sentido.Na expectativa de o acolhermos novamente, queira aceitar os nossos melhores cumprimentos.Cordialmente,Ivone PereiraChefe de Receção

10/10 超赞

Helen

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Really Friendly Helpful Staff
Really friendly helpful staff, nothing was too much. Clean room and comfy bed. Had a lovely stay.
2023 年 9 月入住 5 晚
Ivone Pereira 于 2023 年 10 月 6 日 的回复
Dear Helen,We very much appreciate your comments regarding your stay at the Mercure LIsboa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ivone PereiraFront-Office Manager

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 5 晚
Ivone Pereira 于 2023 年 10 月 6 日 的回复
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure LIsboa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ivone PereiraFront-Office Manager

8/10 还可以

Joyce

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was very clean. Staff were extremely helpful and polite
2023 年 9 月入住 4 晚
PAULO CASTRO 于 2023 年 9 月 29 日 的回复
Dear JoyceWe very much appreciate your comments regarding your stay at the Hotel Mercure LisboaIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Paulo CastroFront Office/Receçãowww.mercure.com

8/10 还可以

Steeve

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bon hotel
Bien placé et bien tenu
2023 年 9 月入住 2 晚
Ivone Pereira 于 2023 年 10 月 6 日 的回复
Cher Steeve,Nous vous remercions pour vos commentaires suite à votre séjour à l'hotel Mercure Lisboa.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos félicitations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous continuerons à déployer tous nos efforts dans ce sens, notamment en ce qui concerne les points que vous avez mentionnés.Merci encore d'avoir partagé votre expérience avec nous, car votre avis est fondamental pour nous permettre d'améliorer tous les points sur lesquels nous pouvons continuer à nous développer.Bien cordialement,Ivone PereiraChef de Réception

10/10 超赞

Thomas

与配偶出行, 团体旅客
满意:清洁度、员工和服务、服务设施
Für eine Städtereise von 11 Tagen ist das Hotel zu empfehlen. Bosonderes Highlite ist der Pool mit ausblick im 9 Stock.
2023 年 9 月入住 11 晚

8/10 还可以

Steeve

满意:客房舒适度,员工和服务
Hôtel correct
Hôtel correct.
2023 年 9 月入住 2 晚
PAULO CASTRO 于 2023 年 9 月 29 日 的回复
Monsieur Steeve,Nous vous remercions pour vos commentaires suite à votre séjour à Hotel Mercure LisboaC’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur Steeve, en l’expression de nos sentiments lesmeilleursPaulo CastroFront Office/Receçãowww.mercure.com

8/10 还可以

Mahrukh

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Location is great as it is only 3mins walk from the Sete Rio station. Staff was very helpful.
2023 年 9 月入住 3 晚
PAULO CASTRO 于 2023 年 9 月 18 日 的回复
Dear Mahrukh,We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Paulo CastroFront Office/Receçãowww.mercure.com

6/10 一般

Müslüm

与配偶出行
满意:员工和服务,清洁度
In die Jahre gekommene Hotel. Nichts besonderes erwarten. Preis fürs Zimmer etwas zu teuer.
2023 年 9 月入住 4 晚
PAULO CASTRO 于 2023 年 9 月 29 日 的回复
Dear Mr. Muslum,Thank you for taking the time to tell us about your experience at the Hotel Mercure Lisboa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Paulo CastroFront Office/Receçãowww.mercure.com

6/10 一般

Rene van der

2023 年 9 月入住 6 晚
PAULO CASTRO 于 2023 年 9 月 29 日 的回复
Dear Rene Van Der,Thank you for taking the time to tell us about your experience at the Hotel Mercure Lisboa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Paulo CastroFront Office/Receçãowww.mercure.com

10/10 超赞

Moshé-Itshak

满意:员工和服务
2023 年 8 月入住 11 晚
PAULO CASTRO 于 2023 年 9 月 10 日 的回复
Dear Moshe- ItshakWe very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Paulo CastroFront Office/Receçãowww.mercure.com

8/10 还可以

Griselda

2023 年 8 月入住 2 晚
PAULO CASTRO 于 2023 年 8 月 29 日 的回复
Dear Griselda,We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Paulo CastroFront Office/Receçãowww.mercure.com

10/10 超赞

Nancy

满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was sadly a bit far from the main city tourist area but there was a train station/metro 3 min walk away. Overall, it was safe and the rooms were clean. The staff was very friendly and helpful. My main issue was the pool area. I chose this hotel just for that, but the water was very cold in August. Also, the pool filters showed lots of mold and the pool lounge cushions were very grossly stained from water. I could not sit on them, even with a towel under. I would suggest wipeable vinyl or similar. Apart from that, it was in a quiet area, but away from cool patio restaurants and the Lisbon atmosphere.
2023 年 8 月入住 5 晚
PAULO CASTRO 于 2023 年 8 月 24 日 的回复
Dear Nancy,We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Paulo CastroFront Office/Receçãowww.mercure.com

8/10 还可以

Manuel

2023 年 8 月入住 5 晚

10/10 超赞

Judith

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very welcoming atmosphere and receptionist very friendly. Room was bigger than expected and fresh and clean. Tea and coffee (with creamer too) a nice touch. Lovely big and fluffy bath towels as well as hand towels in bathroom and Nuxe soap etc. Beds very comfortable and enjoyed a quiet night’s sleep. Location ideal for appointment at IPO hospital and also for visiting Gulbenkian Museum. Short walking distance from railway station too. Would stay again
2023 年 8 月入住 1 晚
PAULO CASTRO 于 2023 年 9 月 10 日 的回复
Dear JudithWe very much appreciate your comments regarding your stay at the Hotel Mercure LisboaIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Paulo CastroFront Office/Receçãowww.mercure.com

10/10 超赞

Teresa

2023 年 7 月入住 2 晚
PAULO CASTRO 于 2023 年 8 月 13 日 的回复
Dear Teresa,We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Paulo CastroFront Office/Receçãowww.mercure.com

2/10 糟糕

Frederic

不满意:客房舒适度
Pas ouf comme hôtel
Pas ouf vraiment le mercure hôtel. Pas de prise sur les cote du lit. Un wifi inutilisable. Un déjeuner plus que sommaire et dont la qualité laisse à désirer.
2023 年 7 月入住 1 晚
PAULO CASTRO 于 2023 年 8 月 2 日 的回复
Monsieur Frederic,Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Mercure Lisboa Hotel.Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux.Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.Dans l’attente de vous accueillir prochainement, nous vous prions de croire,Monsieur Frederic, en l’expression de nos sentiments les meilleurs.Paulo CastroFront Office/Receçãowww.mercure.com

10/10 超赞

noel

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 4 晚
PAULO CASTRO 于 2023 年 7 月 19 日 的回复
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Paulo CastroFront Office/Receçãowww.mercure.com

8/10 还可以

Marine

2023 年 7 月入住 2 晚
PAULO CASTRO 于 2023 年 8 月 13 日 的回复
Dear Marine,We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Paulo CastroFront Office/Receçãowww.mercure.com

8/10 还可以

Kemal

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Bett, Zimmergröße, Preis-Leistungs-Verhältnis - Sauberkeit des Pools /- WLAN
Ivone Pereira 于 2023 年 6 月 23 日 的回复
Sehr geehrter Herr Kemal,wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Lisboa Hotel.Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.Mit herzlichen GrüßenIvone PereiraFront-Office Manager

8/10 还可以

Emmanuel

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very Fantastic Stay
The room was very clean, and so also the environment, Even though there were wide roads and tall buildings around, the area was very peaceful and quiet. Of course there was a big superstore (El Corte Ingles), a walking distance away. I would not mind staying in this hotel again
2023 年 6 月入住 5 晚
Ivone Pereira - Front-Office Manager 于 2023 年 6 月 23 日 的回复
Dear Mr. Emmanuel,We very much appreciate your comments regarding your stay at the Mercure Lisboa hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 还可以

Jonathan

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Staff were helpful but sadly the roof pool is in the flight path.
2023 年 6 月入住 4 晚
Ângela Lopes Front-office Manager Assistant 于 2023 年 6 月 15 日 的回复
Dear Jonathan,We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 还可以

GIUSEPPE

满意:清洁度、员工和服务、住宿条件和设施
La struttura è situata nei pressi della metro, per cui ti puoi spostare facilmente. Unico neo la mancanza di un canale tv italiano.
2023 年 5 月入住 5 晚
Ângela Lopes Front-office Manager Assistant 于 2023 年 6 月 15 日 的回复
Signor Giusepe,Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Mercure Lisboa.E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile.In attesa di accoglierla nuovamente, Signor le porgiamo cordiali saluti.

8/10 还可以

Michel

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Tout est parfait, juste un loin du centre ville historique, faisable à pied mais aussi en transport en commun. La piscine sur le toit est un vrai plus. Les petits déjeuners sont copieux et variés. le personnel attentif et accueillant. Plein de petits restaurants accessibles pour le dîner. chambre confortables et calmes.
2023 年 5 月入住 6 晚
Ângela Lopes Front-office Manager Assistant 于 2023 年 6 月 15 日 的回复
Monsieur Michel,Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Lisboa.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

8/10 还可以

james

2023 年 5 月入住 1 晚
Ivone Pereira - Front-Office Manager 于 2023 年 6 月 23 日 的回复
Dear James,We very much appreciate your comments regarding your stay at the Mercure Lisboa hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 超赞

Fatima

2023 年 5 月入住 1 晚
Ângela Lopes Front-office Manager Assistant 于 2023 年 6 月 15 日 的回复
Dear Fatima,We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 超赞

Joao luis

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚
Ângela Lopes Front-office Manager Assistant 于 2023 年 6 月 15 日 的回复
Dear Joao Luis,We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,