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关于馨乐庭伊斯林顿伦敦酒店的点评

4 out of 5
馨乐庭伊斯林顿伦敦酒店
3 Shelley Place, Islington, London, England

点评

9.4

绝佳

10 分 - 超赞。127 条好评,共有 161 条点评" "
8 分 - 还可以。24 条好评,共有 161 条点评" "
6 分 - 一般。6 条好评,共有 161 条点评" "
4 分 - 很差。3 条好评,共有 161 条点评" "
2 分 - 糟糕。1 条好评,共有 161 条点评" "

9.4/10

清洁度

9.0/10

服务设施

9.6/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Tee Ai

2022 年 4 月入住 4 晚
Samuel Ballard 于 2022 年 4 月 19 日 的回复
Dear Tee Ai, Thank you for your positive review of Citadines Islington. The team and i hope to welcome you back very soon as we loved having you stay with us. Kind Regards, Samuel Ballard Residence Manager

8/10 还可以

Ahmad

满意:住宿条件和设施,服务设施
Simple/clean & friendly. You feel like home lit better than staying in hotel . Great Neighber hood .definitely will be back.
2024 年 5 月入住 4 晚
Elisabeta 于 2024 年 5 月 15 日 的回复
Dear Ahmad,We are so happy that you enjoyed your stay at Citadines Islington, London. We are so fortunate in our location, in the heart of vibrant Islington. Thank you once again, and we look forward to welcoming you back to your home-away-from-home! Kindest regards, Elisabeta Soare, Assistant Residence Manager

10/10 超赞

Daniel

满意:清洁度、服务设施、住宿条件和设施
Very comfortable stay. The hotel is very quiet considering how close it is to Angel. Very reasonably priced too.
2024 年 4 月入住 1 晚
Elisabeta 于 2024 年 5 月 13 日 的回复
Dear Daniel,We are so happy that you enjoyed your stay at Citadines Islington, London. We are so fortunate in our location, in the heart of vibrant Islington. Thank you once again, and we look forward to welcoming you back to your home-away-from-home! Kindest regards, Elisabeta Soare, Assistant Residence Manager

10/10 超赞

Jessica

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
I loved this hotel!
2024 年 4 月入住 1 晚
Elisabeta 于 2024 年 5 月 1 日 的回复
Dear Jessica,We are so happy that you enjoyed your stay at Citadines Islington, London. We are so fortunate in our location, in the heart of vibrant Islington. Thank you once again, and we look forward to welcoming you back to your home-away-from-home!Kindest regards,Elisabeta Soare, Assistant Residence Manager

10/10 超赞

Tatiana

满意:住宿条件和设施,清洁度
The location is perfect! Islington is such a great neighborhood!
2024 年 2 月入住 8 晚
Shahin 于 2024 年 4 月 22 日 的回复
Dear Tatiana, We are so happy that you enjoyed your stay at Citadines Islington, London. We are so fortunate in our location, in the heart of vibrant Islington. Thank you once again, and we look forward to welcoming you back to your home-away-from-home! With Kind Regards, Shahin KaraashResidence Manager

10/10 超赞

Sara

满意:住宿条件和设施,清洁度
A great hotel in a really good location for exploring north and central London. Great restaurants and shops nearby
2024 年 4 月入住 1 晚
Elisabeta 于 2024 年 4 月 16 日 的回复
Dear Sara,Thank you for your 5 out of 5 review of Citadines Islington, London. We are so happy that you enjoyed your stay with us, a home-away-from-home! We look forward to welcoming you back soon.Kindest regards,Elisabeta Soare, Assistant Residence Manager

10/10 超赞

Etienne

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Everything perfect. From the free coffee, to the nice staff, the size of the rooms, the quietness, central location. Lovely stay !
2024 年 3 月入住 3 晚
Elisabeta 于 2024 年 3 月 11 日 的回复
Dear Etienne,Thank you so much for your wonderful feedback! We're thrilled to hear that your stay with us was perfect in every way. We are fortunate to be in the heart of Islington, surrounded by a variety of shops and restaurants. It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We're also delighted to hear that our staff provided a nice and pleasant experience for you. Providing excellent service is our priority, and we're glad that it made a positive impact on your stay.Thank you for choosing to stay with us and for taking the time to share your experience. We truly appreciate your kind words. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back for another lovely stay in the future.Kindest regards,Elisabeta Soare, Assistant Residence Manager

10/10 超赞

Laura

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Great location and clean hotel highly recommend!
2024 年 3 月入住 1 晚
Elisabeta 于 2024 年 3 月 11 日 的回复
Dear Laura, Thank you for sharing your feedback about your recent stay with us. It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are fortunate to be in the heart of Islington, surrounded by a variety of shops and restaurants.We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Thank you once again for choosing Citadines Islington, London. We look forward to the pleasure of welcoming you back and exceeding your expectations on your next visit.Kindest regards,Elisabeta Soare/ Assistant Residence Manager

10/10 超赞

Michael

商务旅客
满意:客房舒适度,清洁度
Great place to stay
Very nice place to stay, Great location, very clean, tidy and very comfortable. Really enjoyed my stay and will stay again
2024 年 2 月入住 1 晚
Elisabeta 于 2024 年 2 月 22 日 的回复
Dear Michael,Thank you for choosing to stay with us and for taking the time to share this lovely review about your stay experience at Citadines Islington London! We're delighted to hear that you loved everything about your stay. Your satisfaction is our goal, and it's wonderful to know that we met your expectations and provided you with an enjoyable experience. We look forward to the opportunity to welcome you back and provide you with an even better experience in the future.Kindest regards, Elisabeta Soare, Assistant Residence Manager

10/10 超赞

真实旅客

与家人出行
满意:客房舒适度,清洁度
2024 年 2 月入住 1 晚
Elisabeta 于 2024 年 2 月 21 日 的回复
Dear Anonymous,Thank you for choosing to stay with us and for taking the time to share this lovely review about your stay experience at Citadines Islington London!We're delighted to hear that you loved everything about your stay. Your satisfaction is our goal, and it's wonderful to know that we met your expectations and provided you with an enjoyable experience.We look forward to the opportunity to welcome you back and provide you with an even better experience in the future.Kindest regards, Elisabeta Soare, Assistant Residence Manager

6/10 一般

mark

商务旅客
Usually a great place to stay but not this time
I’ve stayed here a few times and it’s usually very good. I payed for an upgrade so I could work from the lounge and the room hadn’t been cleaned very well. The bathroom wasn’t up the usual standards either. For the upgrade my room was on the first floor and when I opened the bedroom window at night I was awoken by people outside in both nights of my stay. Not a great visit this time
2024 年 2 月入住 2 晚
Elisabeta 于 2024 年 2 月 19 日 的回复
Dear Mark,Thank you for your continued loyalty to our hotel and for providing your feedback regarding your recent stay. We appreciate your continued support and value your input as we strive to consistently provide a high level of service and quality accommodations.We apologize for the inconsistencies in the cleanliness of your room and the bathroom. Maintaining a clean and well-maintained environment is a top priority for us, and we regret that we fell short of your expectations in this regard. Your feedback is valuable to us, and we will address this issue with our housekeeping team to ensure that such oversights do not occur in the future.We're sorry to hear that your upgrade did not meet your expectations in terms of noise levels. We understand that a quiet and peaceful environment is important, especially when you need to work from the lounge. We apologize for any disruption caused by noise from outside the window.Thank you again for your feedback. We value your loyalty and hope to have the opportunity to regain your trust and provide you with a superior experience on your next visit.Best regards,Elisabeta Soare/ Assistant Residence Manager

10/10 超赞

Robert

满意:客房舒适度,清洁度
Islington
Accommodation was spot on, perfect location for what we needed. Room was ideal, staff very friendly on arrival
2024 年 2 月入住 1 晚
Elisabeta 于 2024 年 2 月 11 日 的回复
Dear Robert,Thank you for choosing to stay with us and for taking the time to share this lovely review about your stay experience at Citadines Islington London!We are fortunate to be in the heart of Islington, surrounded by a variety of shops and restaurants.It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We would also like to express our gratitude for acknowledging the outstanding service provided by our team members. And will ensure this is shown with all our team. We take pride in our staff's dedication to ensuring a memorable stay for our guests, and your kind words will be shared with the team.Thank you once again and we look forward to welcoming you back at our residence.Kindest Regards,Elisabeta Soare/ Assistant Residence Manager

10/10 超赞

Amanda

2024 年 2 月入住 1 晚
Elisabeta 于 2024 年 2 月 12 日 的回复
Dear Amanda,Thank you for taking the time to share your stay experience at Citadines Islington London!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for choosing us to stay with us at Citadines Islington, London and look forward to welcoming you back at any one of our serviced residences.Kindest Regards,Elisabeta Soare, Assistant Residence Manager

8/10 还可以

Destiny

满意:住宿条件和设施,清洁度
Kitchen was great, as well as early check in. They do not have room service or daily cleaning unless staying a week.
2024 年 1 月入住 3 晚
Elisabeta 于 2024 年 1 月 31 日 的回复
Dear Destiny,Thank you for choosing Citadines Islington, London for your stay.We are happy to hear that we have been able to give an early check-in and you have enjoyed the kitchen in your apartment. Your satisfaction is our priority, and it's wonderful to know that your experience was positive.As we are an apart ‘hotel, we do provide weekly cleaning services, though always happy to provide additional amenities on request through our 24/7 reception. Once again thank you for choosing Citadines Islington London and we look forward to welcoming you back.With kind regards, Elisabeta Soare, Assistant Residence Manager

10/10 超赞

Lydia

满意:客房舒适度,清洁度
Excellent Stay
Brilliant stay, let us in early. Very clean. Perfect location, near lots of great food places and cinema. 10 min walk from Highbury Tube
2024 年 1 月入住 1 晚
Shahin 于 2024 年 1 月 23 日 的回复
Dear Lydia, Thank you so much for taking the time to review your stay with us at Citadines Islington, London. It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are also so fortunate in our location, in the heart of Islington, surrounded by many bars, restaurants and public transport. We look forward to your next visit to us. With Kind Regards, Shahin KaraashResidence Manager

10/10 超赞

Andrew

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Great facilities with on-site laundry and fitness rooms
2023 年 12 月入住 2 晚
Elisabeta 于 2024 年 1 月 14 日 的回复
Dear Andrew,Thank you for taking the time to share your stay experience at Citadines Islington London!We are fortunate to be situated in the heart of Islington, surrounded by a variety of shops and restaurants.It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!Thank you for your email and for your positive feedback regarding the facilities at our hotel. We are delighted to hear that you enjoyed our on-site laundry and fitness rooms during your stay.Thank you once again and we look forward to welcoming you back at our residence.Elisabeta Soare/ Assistant Residence Manager

10/10 超赞

真实旅客

与家人出行
满意:客房舒适度,清洁度
London theatre trip
We were able to book in early and the room was lovely and spacious. Very comfortable bed and large bathroom with a fab walk in shower.
2024 年 1 月入住 1 晚
Elisabeta 于 2024 年 1 月 10 日 的回复
Dear Anonymous,Thank you for your feedback! We are delighted to hear that you were able to check in early and that you found the room lovely and spacious. It's great to know that you enjoyed the comfortable bed and the large bathroom, especially the fabulous walk-in shower. Providing a comfortable and enjoyable stay for our guests is our top priority, and it's wonderful to hear that we met your expectations in these aspects.We appreciate you taking the time to share your positive experience with us. If there is anything else we can do to ensure your stay continues to be excellent, please let us know. We hope to provide you with more memorable experiences in the future. Thank you for choosing our hotel!Kindest regards,Elisabeta Soare/ Assistant Residence Manager

10/10 超赞

Cem

与家人出行
满意:清洁度、服务设施、住宿条件和设施
2023 年 12 月入住 17 晚
Elisabeta 于 2024 年 1 月 10 日 的回复
Dear Cem,Thank you for choosing Citadines Islington, London. It’s very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are privileged to be situated in the heart of Islington, near shops, variety of restaurants, and excellent transportation links to the centre of London. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Thank you again for selecting us as your preferred accommodation of choice for your stay and we look forward to welcoming you back soon!Kindest regards,Elisabeta Soare, Assistant Residence Manager

8/10 还可以

Rogelio

满意:客房舒适度,清洁度
Location for staycation
The rooms are okay for London standards, on seize are bigger than most bc of kitchen. I arrived mid evening and the person in charge was not very friendly. I was supposed to get a top floor, he said 4th it was, but never disclosed that there’s a 5th floor with residences that don’t belong to hotel, and banging from above until 1 am was super loud. Be aware. Day staff was very nice. Ask for coffe maker bc I had to.
2023 年 12 月入住 7 晚
Elisabeta 于 2024 年 1 月 10 日 的回复
Dear Rogelio,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your comments regarding the size of the rooms and the inclusion of a kitchen, which we believe adds convenience for our guests.However, we sincerely apologize for the unpleasant experience you had upon arrival with the person in charge. Providing friendly and welcoming service is a top priority for us, and we apologize if this did not meet your expectations. Your feedback will be shared with our team to ensure such instances are addressed and improved upon.We apologize for any inconvenience caused by the noise issue you experienced on the 4th floor. We understand the importance of a comfortable and peaceful stay, and we apologize for any disturbance caused by the residences on the 5th floor. We will look into this matter and take appropriate measures to minimize any potential disruptions for our guests.On a positive note, we are glad to hear that the day staff was very nice and accommodating. We strive to provide excellent service throughout your stay, and we appreciate your recognition of our team's efforts.Once again, we apologize for any inconvenience caused and appreciate your understanding. We value your feedback and hope to have the opportunity to welcome you back for an improved experience in the future.Elisabeta Soare/ Assistant Residence Manager

10/10 超赞

Emily

满意:客房舒适度,清洁度
2023 年 12 月入住 4 晚
Elisabeta 于 2023 年 12 月 31 日 的回复
Dear Emily,Thank you for your perfect rating with us at Citadines Islington, London. We are happy you enjoyed your stay and home-away-from-home! It's always encouraging to know that our efforts to create a comfortable and enjoyable environment are resonating with our guests.We look forward to welcoming you back soon. Kind Regards, Elisabeta Soare/ Assistant Residence Manager

6/10 一般

真实旅客

满意:客房舒适度,清洁度
Breakfast experience could definitely be improved
Breakfast selections not vey good, and when busy the single member of staff was trying to refill food, clear tables, cook croissants and generally cope - there should have been another member of staff to help. Breakfast area too small, got vey crowded yet there were only a few families eating at the time. No refill of milk, coffee, tea etc. In room for second day. Went down to get more from breakfast area but all had run out.
2023 年 12 月入住 2 晚
Shahin 于 2023 年 12 月 28 日 的回复
Dear Guest, Thank you for sharing your feedback about your stay and experience.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times.  We welcome suggestions such as yours as they indicate the areas where we can further improve. Thank you once again, and we hope to welcome you back soon to turn this experience around. With Kind Regards, Shahin KaraashResidence Manager

10/10 超赞

Katja

与配偶出行, 团体旅客
满意:清洁度、服务设施、住宿条件和设施
Wir haben uns sehr wohl gefühlt und können das Hotel wärmstens empfehlen. Super nettes Personal mit einem offenen Ohr für alle Fragen rund um den Aufenthalt in London. 24/7 Kaffee kostenfrei war für einen Start in den Tag und nach einem langen Tag in der City. Danke für zwar kurze aber umso schönere Zeit nach London Islington
2023 年 12 月入住 2 晚
Shahin 于 2023 年 12 月 18 日 的回复
Dear Katja, Thank you so much for your amazing review and stay with us at Citadines Islington, London. Thank you for your amazing comments on our staff and service, which we are really proud of. We are also so happy that you made use of our complimentary tea, coffee and hot chocolate facilities in The Pantry. We look forward to welcoming you back to Citadines, a home-away-from-home!With Kind Regards, Shahin KaraashResidence Manager

10/10 超赞

Sawsan

与家人出行
满意:住宿条件和设施,清洁度
Convenient &clean nice lobby friendly atmosphere
2023 年 12 月入住 3 晚
Elisabeta 于 2023 年 12 月 14 日 的回复
Dear Sawsan,Thank you for your perfect rating with us at Citadines Islington, London. We are happy you enjoyed your stay and home-away-from-home! It's always encouraging to know that our efforts to create a comfortable and enjoyable environment are resonating with our guests.We look forward to welcoming you back soon. Kind Regards, Elisabeta Soare/ Assistant Residence Manager

10/10 超赞

Anne Marie

与家人出行
满意:客房舒适度,清洁度
Friendly , helpful reception staff Lovely breakfast , again friendly staff
2023 年 12 月入住 1 晚
Elisabeta 于 2023 年 12 月 12 日 的回复
Dear Anne Marie,Thank you for taking the time to share your thoughts and feedback following your recent stay at Citadines Islington, London.It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We're thrilled to hear that our location, breakfast and amenities provided have contributed to your positive experiences with us. It's always encouraging to know that our efforts to create a comfortable and enjoyable environment are resonating with our guests.We would also like to express our gratitude for acknowledging the outstanding service provided by our team members. We take pride in our staff's dedication to ensuring a memorable stay for our guests, and your kind words will be shared with the team.Once again, thank you for choosing Citadines Islington, London, and we look forward to the pleasure of welcoming you back for your next stay.Best regards,Elisabeta Soare/ Assistant Residence Manager

10/10 超赞

Richard

商务旅客
满意:客房舒适度,清洁度
2023 年 11 月入住 4 晚
Elisabeta 于 2023 年 12 月 6 日 的回复
Dear Richard,Thank you for choosing Citadines Islington, London. It’s very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are privileged to be situated in the heart of Islington, near shops, variety of restaurants, and excellent transportation links to the centre of London. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Thank you again for selecting us as your preferred accommodation of choice for your stay and we look forward to welcoming you back soon!Kindest regards,Elisabeta Soare, Assistant Residence Manager

10/10 超赞

Andreas

满意:清洁度、服务设施、住宿条件和设施
Good place to stay
Elisabeta 于 2024 年 2 月 14 日 的回复
Dear Andreas,Thank you for choosing to stay with us at Citadines Islington, London and for the lovely review. We are fortunate to be located in the heart of Islington, surrounded by a variety of shops and restaurants. It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!Once again, thank you for choosing Citadines Islington London and we look forward to welcoming you back.Kindest regards,Elisabeta Soare/ Assistant Residence Manager

10/10 超赞

Francesca

满意:住宿条件和设施,清洁度
2023 年 12 月入住 1 晚
Elisabeta 于 2023 年 12 月 7 日 的回复
Dear Francesca,Thank you for your perfect rating with us at Citadines Islington, London. We are happy you enjoyed your stay and home-away-from-home!We look forward to welcoming you back soonKind Regards, Elisabeta Soare/ Assistant Residence Manager

10/10 超赞

Danielle

团体旅客
满意:客房舒适度,清洁度
Ideal
Spacious, clean, comfortable
2023 年 12 月入住 1 晚
Elisabeta 于 2023 年 12 月 5 日 的回复
Dear Danielle,Thank you for choosing Citadines Islington, London. It’s very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are privileged to be situated in the heart of Islington, near shops, variety of restaurants, and excellent transportation links to the centre of London. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Thank you again for selecting us as your preferred accommodation of choice for your stay and we look forward to welcoming you back soon!Kindest regards,Elisabeta Soare, Assistant Residence Manager

8/10 还可以

Adrian

与家人出行
满意:客房舒适度,清洁度
Good spot
Very nice hotel in a great location. Very quiet and close to everything. Could do with black out blinds where the pull out bed is located.
2023 年 12 月入住 2 晚
Elisabeta 于 2023 年 12 月 5 日 的回复
Dear Adrian,Thank you for choosing Citadines Islington, London. It’s very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are privileged to be situated in the heart of Islington, near shops, variety of restaurants. Thank you for input regarding the black out blinds, your suggestion it is valuable for us. Thank you again for selecting us as your preferred accommodation of choice for your stay and we look forward to welcoming you back soon!Kindest regards,Elisabeta Soare, Assistant Residence Manager

10/10 超赞

ADIL

满意:清洁度、服务设施、住宿条件和设施
2023 年 11 月入住 1 晚
Shahin 于 2023 年 12 月 18 日 的回复
Dear Adil, Thank you so much for your recent stay with us at Citadines Islington, London. We are so happy that you enjoyed your stay, a home-away-from-home!We look forward to welcoming you back soon. With Kind Regards, Shahin KaraashResidence Manager

10/10 超赞

Ian

商务旅客
满意:客房舒适度,清洁度
2023 年 11 月入住 1 晚
Elisabeta 于 2023 年 11 月 20 日 的回复
Dear Ian,Thank you for taking the time to rate your stay and experience at Citadines Islington London!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.With Kind regards,Elisabeta Soare/ Assistant Residence Manager

8/10 还可以

Ava

满意:客房舒适度
My stay
Comfy stay polite staff and free drinks
2023 年 10 月入住 1 晚
Shahin 于 2023 年 11 月 7 日 的回复
Dear Ava,Thank you for taking the time to share your stay and experience at Citadines Islington London!It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy that you enjoyed your apartment, and our facilities in the lobby with complimentary tea, coffee and hot chocolate. Thank you so much on your comments on our staff and service, which we are really proud of. We look forward to welcoming you back soon, and making it a perfect stay. With Kind Regards, Shahin KaraashResidence Manager

10/10 超赞

Jennifer

商务旅客
满意:客房舒适度,清洁度
2023 年 10 月入住 6 晚
Shahin 于 2023 年 11 月 6 日 的回复
Dear Jennifer, Thank you your stay at Citadines Islington London!It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We look forward to welcome you back soon. With Kind Regards, Shahin KaraashResidence Manager

10/10 超赞

Emily

满意:清洁度、服务设施、住宿条件和设施
Reasonable, quiet, clean and excellently located. Would stay again. Large rooms for london!
2023 年 10 月入住 1 晚
Shahin 于 2023 年 11 月 6 日 的回复
Dear Emily, Thank you for taking the time to share your stay and experience at Citadines Islington London!It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!With Kind Regards, Shahin KaraashResidence Manager

10/10 超赞

Gerard

满意:客房舒适度,清洁度
2023 年 10 月入住 2 晚
Shahin 于 2023 年 10 月 30 日 的回复
Dear Gerard, Thank you for taking the time to share your stay and experience at Citadines Islington London!It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. We look forward to welcoming you back soon. With Kind Regards, Shahin KaraashResidence Manager

10/10 超赞

M

商务旅客
满意:客房舒适度,清洁度
2023 年 10 月入住 1 晚
Shahin 于 2023 年 10 月 27 日 的回复
Dear M, Thank you so much for your 10 out of 10 review of Citadines Islington, London. We are so happy that you enjoyed your time, a home-away-from-home!With Kind Regards, Shahin KaraashResidence Manager

10/10 超赞

Katja

与家人出行
满意:客房舒适度,清洁度
Excellent location on Upper Street but completely quiet as set in a courtyard to the back. Nice clean contemporary design. Great service and amenities .
2023 年 10 月入住 2 晚
Shahin 于 2023 年 10 月 27 日 的回复
Dear Katja, Thank you for your wonderful review and stay at Citadines Islington, London. We are so happy you enjoyed your stay, our great location, and our great staff and service. We look forward to welcoming you back soon. With Kind Regards,Shahin KaraashResidence Manager

10/10 超赞

Alice

满意:住宿条件和设施,清洁度
Thanks to all the wonderful staff, we had a great 10 day stay. Property is clean and stylish. Excellent dining options along Upper Street. Bus stop to central London is right across the street at St. Mary's Church. Less than 10 mins walk to Angel station. Definitely would stay again next time we are in the area.
2023 年 9 月入住 10 晚
Shahin 于 2023 年 10 月 24 日 的回复
Dear Alice, Thank you for your recent stay at Citadines Islington, London. Also for your amazing comments on our staff and service, which we are really proud of. We are also so fortunate in our location, on a quiet estate, yet surrounded by many restaurants, bars and public transport. We look forward to welcoming you back soon to a home-away-from-home!With Kind RegardsShahin KaraashResidence Manager

8/10 还可以

Masahiko

与配偶出行, 商务旅客
满意:清洁度、服务设施、住宿条件和设施
今回4泊お世話になりました。 清潔でサービスに過不足なく、快適に過ごせました。 徒歩3分程度の近くに美味しいパン屋さんや、イタリアン、フレンチ、中華等のレストランがたくさんあり食事には困りません。 バス停も同じように3分以内にあり、ピカデリーサーカスやビッグベン等の観光地や中心街へのアクセスも便利です(地下鉄は2つの駅が近くにありますが、それでも10分程度歩きます。) 残念なのは、アパートメントホテル故か、部屋代とは別料金のものが多いことです。例えば、客室清掃。これは、£25が掃除してもらうたびにかかります。Expediaのサイトに記載がありましたが、あまりにもわかりにくい。
2023 年 10 月入住 4 晚
Shahin 于 2023 年 10 月 20 日 的回复
Dear Masahiko, Thank you so much for taking the time to review your stay with us at Citadines Islington, London. We are so happy that you enjoyed your stay with us. Thank you for your amazing comments on our housekeeping and comfort of your apartment. We are very fortunate in our location, in the heart of Islington, yet on a quiet and secure estate. As we are an apart’hotel, we do offer weekly cleaning service to our guests, though are always happy to provide additional amenities on request. We look forward to welcoming you back soon to Islington.With Kind Regards,Shahin Karaash, Residence Manager

10/10 超赞

Michael

满意:清洁度、服务设施、住宿条件和设施
Citadines Islington is a great place to stay. The studio room was large, well equipped kitchen (for an aparthotel) Looks fairly new and well maintained with the staff being friendly and helpful without exception. The cleaning is only provided every 6 nights and though you can pay for a more regular service I ended up buying a bathroom cleaner and clothes to maintain cleanliness. It’s the only (minor) issue, but leaving a cleaning cloth and kitchen / bathroom cleaner would encourage folk who stay there to keep it all a little cleaner. The studio is was spotless on arrival, and no issues changing out towels. I had the luxury of an end room with no through traffic and so it was peaceful. A great find and my new default place to stay in islington. Highly recommended !
2023 年 10 月入住 5 晚
Shahin 于 2023 年 10 月 17 日 的回复
Dear Michael, Thank you so much for your amazing review and recent stay with us at Citadines Islington, London. We are so happy that you enjoyed your apartment and all the facilities. Thank you for your comments on our staff and service, which we are really proud of. I will ensure that your comments are passed on to the team. Thank you for your feedback regarding the cleaning and extra cleaning cloths we can provide in the apartments, I will definitely look into this moving forward. We look forward to your next stay with us. With Kind Regards,Shahin Karaash, Residence Manager

8/10 还可以

David

与配偶出行
满意:住宿条件和设施,清洁度
The front desk staff were efficient enough but made no effort to be friendly or to offer suggestions or recommendations. For front facing staff in the tourism industry, this lack of interest is lamentable.
2023 年 9 月入住 4 晚
Shahin 于 2023 年 10 月 5 日 的回复
Dear David, Thank you for your recent stay with us at Citadines Islington, London. I am sorry to hear that the team were not up to standards, we do normally receive very positive feedback on our staff and service, so I do apologise and I will personally follow up with the team. I do hope that you enjoyed your overall stay and look forward to welcoming you back soon, to turn your experience around. With Kind Regards.Shahin Karaash,Residence Manager

10/10 超赞

Abi

满意:客房舒适度,清洁度
2023 年 9 月入住 1 晚
Shahin 于 2023 年 9 月 29 日 的回复
Dear Abi, Thank you so much for your excellent rating and recent stay at Citadines Islington, London. We are so happy that you enjoyed your time with us, a home-away-from-home!With Kind RegardsShahin KaraashResidence Manager

10/10 超赞

Alastair

满意:客房舒适度,清洁度
I'll come back!
Great location and newly refurbished rooms which have their own kitchen for self catering. Only downside was when the fire alarm went off early Sunday morning (possible resident doing some self catering?!).
2023 年 9 月入住 2 晚
Shahin 于 2023 年 9 月 27 日 的回复
Dear Alastair, Thank you for your recent stay and taking the time to review Citadines Islington, London. We are happy you enjoyed your stay and home-away-from-home! We are indeed a new hotel, just celebrated our 3rd Birthday. The location was converted and used to be the Sorting Office of the Royal Mail. I do apologise for the fire alarm on Sunday morning, though thankfully a false alarm in one of our guest apartments. We look forward to welcoming you back soon. With Kind Regards,Shahin Karaash Residence Manager

10/10 超赞

Diana

满意:住宿条件和设施,清洁度
2023 年 9 月入住 2 晚
Shahin 于 2023 年 9 月 27 日 的回复
Dear Diana, Thank you for your perfect rating with us at Citadines Islington, London. We are happy you enjoyed your stay and home-away-from-home!We look forward to welcoming you back soon. With Kind Regards,Shahin Karaash Residence Manager

10/10 超赞

Sam

与家人出行, 团体旅客, 商务旅客
满意:客房舒适度,清洁度
Perfect location & everything you could ever need
It was immaculate, so clean, spacious, everything you’d ever need for a apart-hotel from pans, microwave, stove etc! For someone who travels on business weekly it was a home from home! Much nicer than just a hotel. Perfect location too - I’ll be back!
2023 年 9 月入住 1 晚
Shahin 于 2023 年 9 月 18 日 的回复
Dear Sam, Thank you so much for your amazing review and stay with us at Citadines Islington, London. We are so happy that you enjoy all the facilities our property has to offer and choose us when in town.We look forward to your next visit. With Kind Regards, Shahin KaraashResidence Manager

10/10 超赞

Atanas

满意:清洁度、服务设施、住宿条件和设施
Amazing hotel!
2023 年 9 月入住 3 晚
Shahin 于 2023 年 9 月 11 日 的回复
Dear Atanas, Thank you so much for taking the time to review your stay with us at Citadines Islington, London. We are so happy that you enjoyed your time with us, a home-away-from-home!We look forward to welcoming you back soon. With Kind Regards, Shahin Karaash, Residence Manager

10/10 超赞

Ercan

商务旅客
满意:客房舒适度,清洁度
Güzel temiz bir otel Lokasyon da güzel yer
2023 年 9 月入住 3 晚
Shahin 于 2023 年 9 月 11 日 的回复
Dear Ercan, Thank you for taking the time to share your stay and experience at Citadines Islington London!It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We have past on your amazing comments to our housekeeping team. We are also so fortunate in our location. Thank you once again, and we look forward to welcoming you back soon.With Kind Regards, Shahin KaraashResidence Manager

10/10 超赞

latonia,Any city

与家人出行
满意:住宿条件和设施,服务设施
Very helpful staff and comfortable surroubdings
2023 年 8 月入住 3 晚
Shahin 于 2023 年 9 月 11 日 的回复
Dear Latonia, Thank you for taking the time to share your stay and experience at Citadines Islington London!It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Thank you once again, and we look forward to welcoming you back soon.With Kind Regards, Shahin KaraashResidence Manager

10/10 超赞

Tomisin

满意:清洁度
2023 年 8 月入住 1 晚
Shahin 于 2023 年 8 月 14 日 的回复
Dear Tomisin, Thank you so much for your 5 our of 5 stay review with us at Citadines Islington, London. We are so happy that you enjoyed your home-away-from-home!We look forward to welcoming you back soon. With Kind Regards, Shahin KaraashResidence Manager

10/10 超赞

ALAN

满意:客房舒适度,清洁度
2023 年 7 月入住 3 晚
Shahin 于 2023 年 7 月 31 日 的回复
Dear Alan, Thank you so much for your 10 star review with us at Citadines Islington, London. We look forward to welcoming you back soon, a home-away-from-home!With Kind Regards,Shahin KaraashResidence Manager