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关于格拉夫顿阿姆斯酒吧与客房酒店的点评

4 out of 5
格拉夫顿阿姆斯酒吧与客房酒店
72 Grafton Way, London, England

点评

9.6

绝佳

10 分 - 超赞。415 条好评，共有 511 条点评" "
8 分 - 还可以。75 条好评，共有 511 条点评" "
6 分 - 一般。11 条好评，共有 511 条点评" "
4 分 - 很差。4 条好评，共有 511 条点评" "
2 分 - 糟糕。6 条好评，共有 511 条点评" "

9.8/10

清洁度

9.6/10

员工和服务

9.4/10

服务设施

9.8/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

Cristywong

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel , clean , convenient and the staff very kind
2019 年 7 月入住 2 晚
Silvia 于 2019 年 7 月 9 日 的回复
Dear Guest, Thank you for choosing The Grafton Arms and taking the time to review your stay. We sincerely hope you had a great stay and enjoyed as much as we enjoyed looking after you. We are looking forward to seeing you in the near future. Kind regards, The Grafton Arms Team

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 3 晚
Francisco Baptista 于 2019 年 6 月 17 日 的回复
Dear Guest, Thank you for choosing The Grafton Arms and taking the time to review your stay. We sincerely hope you had a great stay and enjoyed as much as we enjoyed looking after you. We are looking forward to seeing you in the near future. Kind regards, The Grafton Arms Team

10/10 超赞

Randy and Joyce

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our room was spacious clean and modern. We really appreciated all the little extras. The pub and terrace were vibrant and fun. Food in the pub was really good. We hope to return for another stay. Only downside was the steep, narrow stairway. Totally worth the workout tho. ;)
2024 年 5 月入住 2 晚
The Grafton Arms Team 于 2024 年 5 月 21 日 的回复
Dear Guest Hope you're well and thank you so much for your reviewRegards Bogdan

10/10 超赞

Leslie

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 4 晚
Bogdan 于 2024 年 5 月 16 日 的回复
Dear Guest Thank you so much for your reviewRegards Bogdan

2/10 糟糕

roxanna

不满意：员工和服务
2024 年 4 月入住 1 晚
Bogdan 于 2024 年 5 月 11 日 的回复
Dear Guest Hope you're well Thank you so much for your reviewRegards Bogdan

10/10 超赞

Erin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was a charming hotel and a great place to stay.
2024 年 3 月入住 5 晚
Bogdan 于 2024 年 4 月 23 日 的回复
Dear Erin Thank you so much for your feedback. Regards Bogdan

8/10 还可以

David

2024 年 4 月入住 1 晚
Bogdan 于 2024 年 5 月 8 日 的回复
Dear David Thank you so much for your reviewRegards Bogdan

10/10 超赞

Jonathan

满意：清洁度、员工和服务、住宿条件和设施
Great location and room. Will go back.
2024 年 3 月入住 1 晚
The Grafton Arms Team 于 2024 年 3 月 24 日 的回复
Thank you Jonathan

2/10 糟糕

Robby，Sint-Niklaas

不满意：员工和服务
2024 年 2 月入住 2 晚
Bogdan 于 2024 年 3 月 28 日 的回复
Dear Robby Thank you so much for your reviewRegards Bogdan

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Bogdan 于 2024 年 2 月 13 日 的回复
Dear Guest Thank you so much for your reviewRegards Bogdan

10/10 超赞

Christopher

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Bogdan 于 2024 年 2 月 13 日 的回复
Dear Guest Thank you so much for your reviewRegards Bogdan

10/10 超赞

Geir

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Brilliant
Lovely staff. Nice location. Good rooms.
2024 年 1 月入住 3 晚
Bogdan 于 2024 年 2 月 13 日 的回复
Dear Guest Thank you so much for your reviewRegards Bogdan

2/10 糟糕

Andrew

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Bogdan 于 2024 年 2 月 14 日 的回复
Dear Andrew Thank you so much for your review Regards Bogdan

6/10 一般

Perry

满意：客房舒适度，住宿条件和设施
Room was quite small with a small bathroom. Quite noisy as well
2023 年 12 月入住 1 晚
Bogdan 于 2024 年 1 月 3 日 的回复
Dear Guest Hope you're well Thank you so much for your feedbackRegards Bogdan

8/10 还可以

Penelope

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We loved all the small touches of the Grafton stay, soaps, snacks, and it was a very comfortable bed but unfortunately these touches were outweighed because it is on top of a bar and our room (room 2) was beside a kitchen and we were kept up late with all the noise of the kitchen/operating a business. If you are planning on being out and about until the bar closes, it is wonderful, but if you are hoping to get a good night's sleep (as we were bc we were jetlagged), I would not recommend!
2023 年 12 月入住 1 晚
Bogdan 于 2024 年 1 月 3 日 的回复
Dear Guest Hope you're well Thank you so much for your feedbackRegards Bogdan

10/10 超赞

Josephine

2023 年 12 月入住 1 晚
Bogdan 于 2024 年 1 月 3 日 的回复
Dear Guest Hope you're well Thank you so much for your reviewRegards Bogdan

10/10 超赞

stacy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Don't pass this up
Probably one of the best hotel stays we have had. Don't hesitate to book this one especially if you have high standards for client experience, gastronomy, and cleanliness of rooms. 10/10
2023 年 11 月入住 2 晚
Bogdan 于 2024 年 1 月 3 日 的回复
Dear Guest Hope you're well Thank you so much for your feedbackRegards Bogdan

10/10 超赞

Lucy

2023 年 12 月入住 1 晚
Bogdan 于 2024 年 1 月 3 日 的回复
Dear Guest Hope you're well Thank you so much for your reviewRegards Bogdan

10/10 超赞

Thivya

2023 年 11 月入住 4 晚
Bogdan 于 2024 年 1 月 3 日 的回复
Dear Guest Hope you're well Thank you so much for your ReviewRegards Bogdan

10/10 超赞

Robert

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel room bigger then expected good bed. Pillows a little flat amazing shower room .staff very helpful nothing was to much trouble, quite a lot of stairs and we right at the top but would differently stay again and would recommend. Great location
2023 年 12 月入住 1 晚
Bogdan 于 2024 年 1 月 3 日 的回复
Dear Guest Hope you're well Thank you so much for your feedbackRegards Bogdan

8/10 还可以

Michelle

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and convenient
We arrived early and our room wasn’t quite ready but they offered us some coffee while we waited a couple minutes. Super nice staff. Room was clean and spacious. It is also close to the tube and a great coffee shop.
2023 年 11 月入住 3 晚
Bogdan 于 2023 年 12 月 5 日 的回复
Dear Michelle Hope you're well and thank you for the feedback Regards Bogdan

10/10 超赞

malin

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚
Bogdan 于 2024 年 1 月 3 日 的回复
Dear Guest Hope you're well Thank you so much for your ReviewRegards Bogdan

10/10 超赞

PHILIP

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
When I’m staying in London it’s probably going to be to see a band or show so I’m not that fussed if a hotel has a pool or a gym. What I do want is a good sized bedroom with a comfortable bed and good bathroom. This is perfect, really comfortable night in a sizeable room. Quiet but perfectly placed for an easy walk to central London. Already a favourite!
2023 年 11 月入住 1 晚
Bogdan 于 2023 年 12 月 5 日 的回复
Dear PhilpHope you're well and thank you for the feedback Regards Bogdan

10/10 超赞

Stephen

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Well located , great facilities, friendly staff and close to public transport , it’s an ideal base to explore London
2023 年 11 月入住 2 晚
Bogdan 于 2023 年 11 月 30 日 的回复
Dear Stephen Hope you're well Thank you so much for your feedbackRegards Bogdan

4/10 很差

Therese

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
不满意：清洁度
Friendly and welcoming but I am upset that my bed sheets had staines and I ended up sleeping on the dressing gown provided. I contacted the property who asked for my photos. I emailed those and and never heard from them again.
2023 年 11 月入住 1 晚
Bogdan 于 2023 年 11 月 29 日 的回复
Dear Therese Hope you're well We are sorry for your experience. This is not up to our standard and we will be sure it doesn't happen again in the future.  We will contact you personally and make sure we look after you on your next stay with us Regards Bogdan

10/10 超赞

Richard

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful and quaint
2023 年 11 月入住 3 晚
Bogdan 于 2023 年 11 月 29 日 的回复
Dear Richard Hope you're wellThank you so much for your reviewRegards Bogdan

8/10 还可以

Melissa

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was a great place to stay in between travel days. Close to several train stations. We stayed at the very top of the pub, which does not have a lift. If your room is on the street you will likely hear some noise throughout the night but what didn’t make this stay more than 3 stars was the noise that was being made by the cleaning staff the next morning. At 9am we were awaken by how loud it was in our hall way. I would recommend this location for a quick stay but not for a multiple day trip.
2023 年 11 月入住 1 晚
Bogdan 于 2023 年 11 月 27 日 的回复
Dear MelissaHope you're wellThank you very much for your feedbackRegards Bogdan

10/10 超赞

Peter

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was good. All the staff were excellent and very willing to offer help and advice Well situated property for the tube and buses.
2023 年 11 月入住 3 晚
Bogdan 于 2023 年 11 月 27 日 的回复
Dear PeterHope you're wellThank you very much for your feedbackRegards Bogdan

6/10 一般

Timothy

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
不满意：客房舒适度
It was a very small room, up 4 flights of very very steep stairs. That said the bed was comfortable once you got there, but the shower cubicle minute. Not one for the faint hearted or infirm. Location was however good
2023 年 11 月入住 1 晚
The Grafton Arms Team 于 2023 年 11 月 22 日 的回复
Dear Timothy Thank you so much for your feedback Regards Bogdan

10/10 超赞

Ross

2023 年 11 月入住 1 晚
Bogdan 于 2024 年 1 月 3 日 的回复
Dear Guest Hope you're well Thank you so much for your ReviewRegards Bogdan

8/10 还可以

Philippa

满意：住宿条件和设施，清洁度
2023 年 11 月入住 1 晚
Bogdan 于 2023 年 11 月 19 日 的回复
Dear Philippa Thank you so much for the reviewRegards

10/10 超赞

Rick，Brackendale

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
We were very pleasantly surprised by the design, interior decorating, almost new condition and size of our suite. We are big walkers and the location was excellent for parks, theatres, restaurant and shopping. Bravo, you have a winner!
2023 年 11 月入住 3 晚
The Grafton Arms Team 于 2023 年 11 月 18 日 的回复
Dear Rick, Thank you so much for your review. All the best,

10/10 超赞

patrick

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a nice place with a friendly staff. Very well located to walk the downtown area.
2023 年 11 月入住 2 晚
The Grafton Arms Team 于 2023 年 11 月 18 日 的回复
Dear Patrick, Thank you so much for your review. All the best,

10/10 超赞

Corinne，Victoria

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great staff who really made staying there very easy, especially taking up our luggage all those stairs! The room was lovely and had complimentary snacks and coffee/tea. I really recommend this Pub and rooms, and be sure to use the local Transport as it's close to 3 different tube stations that can take you anywhere also if you don't mind a great walk, walk into Picadilly and it's only a 30 or 40 min walk.
2023 年 11 月入住 2 晚
Bogdan 于 2023 年 11 月 16 日 的回复
Dear Corinne Hope you're well Thank you so much for you review.Regards Bogdan

10/10 超赞

Donna

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly recommended.
Very comfortable and everything you would want during your stay.
2023 年 11 月入住 2 晚
Bogdan 于 2023 年 11 月 16 日 的回复
Dear Donna Hope you're well Thank you so much for you review.Regards Bogdan

10/10 超赞

PAUL

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely comfortable stay
Great boutique hotel. Rooms are fabulous with complementary snacks etc. Bed and pillows were very comfy. Would definitely recommend
2023 年 11 月入住 1 晚
Bogdan 于 2023 年 11 月 11 日 的回复
Dear Paul Hope you're well Thank you so much for your Review Regards Bogdan

10/10 超赞

Grégoire

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚
Bogdan 于 2023 年 11 月 6 日 的回复
Dear Gregoire Hope you're well Thank you so much for your reviewRegards Bogdan

10/10 超赞

Julia

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 3 晚
Bogdan 于 2023 年 11 月 6 日 的回复
Dear JuliaThank you so much for your reviewRegards Bogdan

10/10 超赞

SARAH JEAN

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is the second time I've stayed at the Grafton and I will be back. Lovely room, lovely service. Perfect location close to three different tube stations in a great neighbourhood. Comfy bed. Everything was clean and wonderful. All the stars! The only things to be aware of are the stairs up to the rooms and the pub noise until 11pm. Neither one of those things was an issue for me, but if you have limited mobility or noise sensitivity it may affect you.
Bogdan 于 2023 年 10 月 31 日 的回复
Dear Sarah Hope you're well Thank you so much for your ETA Regards Bogdan

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚
Bogdan 于 2023 年 10 月 24 日 的回复
Dear Guest Hope you're well Thank you so much for your reviewRegards Bogdan

10/10 超赞

Mette

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Super ophold
Fantastiske værelser og bad. Hyggeligt sted. God beliggenhed.
2023 年 10 月入住 4 晚
Bogdan 于 2023 年 10 月 23 日 的回复
Dear guest Thank you so much for your reviewRegards Bogdan

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Bogdan 于 2023 年 10 月 23 日 的回复
Dear Guest Thank you so much for your ReviewRegardsBogdan

10/10 超赞

Anya

2023 年 10 月入住 2 晚
Bogdan 于 2023 年 10 月 23 日 的回复
Dear Guest Thank you so much for your ReviewRegardsBogdan

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Super cute comfy spot, kinda thin walls
Pros: super comfy bed, good amenities, awesome bathroom with a tub, and really spacious room. Cons: walls are super thin so you can hear conversations of your drunken neighboring rooms. If you’re not sensitive to noise or can get over it this is a great place!
2023 年 10 月入住 2 晚
Bogdan 于 2023 年 10 月 14 日 的回复
Dear Guest Thank you so much for your feedbackRegards Bogdan

10/10 超赞

Erin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay, really spacious clean rooms! Plus the pub itself was lovely and a great place to hangout. Close to soho and a lot of attractions and transport.
2023 年 10 月入住 1 晚
Bogdan 于 2023 年 10 月 12 日 的回复
Dear Erin Hope you're well Thank you so much for your feedbackRegards Bogdan

8/10 还可以

Megan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved the decor in our room! Good location. Only negatives were the long walk up the narrow stairway to our room and the so-called 'king bed'. I didn't realize a UK king would be smaller than a US queen. I switched my booking from a much cheaper hotel for what i thought would be a bigger bed for our last night in Europe. The bed was very comfortable though. Good air-conditioning too.
2023 年 10 月入住 1 晚
Bogdan 于 2023 年 10 月 11 日 的回复
Dear Megan Thank you so much for your feedback Regards Bogdan

10/10 超赞

Deborah

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice
2023 年 9 月入住 3 晚
The Grafton Arms Team 于 2023 年 10 月 7 日 的回复
Thank you Deborah

10/10 超赞

Jennifer

The property was wonderful and the staff was very accommodating! Don’t book top floors if you have trouble with stairs!
2023 年 9 月入住 2 晚
Jude 于 2023 年 10 月 4 日 的回复
Dear Jennifer, Thank you for your review.

8/10 还可以

Hans-Henrik

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚
Bogdan 于 2023 年 10 月 4 日 的回复
Dear Hans Thank you so much for your reviewRegards Bogdan

10/10 超赞

Raymond

满意：清洁度、员工和服务、客房舒适度
Awesome Experience in London
We loved everything about this place. Extremely spacious and comfortable room, really nice staff, a cool little pub in a happening area, near public transport. We'd recommend to anyone!
2023 年 9 月入住 1 晚
Jude 于 2023 年 10 月 2 日 的回复
Dear Raymond, Thank you for your review. We are looking forward to serving you again.