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关于温德姆麦迪逊贝蒙特酒店和套房的点评

2.5 out of 5
温德姆麦迪逊贝蒙特酒店和套房
2810 Coho Street, Madison, WI

点评

7.8

还可以

10 分 - 超赞。653 条好评,共有 1559 条点评" "
8 分 - 还可以。427 条好评,共有 1559 条点评" "
6 分 - 一般。232 条好评,共有 1559 条点评" "
4 分 - 很差。124 条好评,共有 1559 条点评" "
2 分 - 糟糕。123 条好评,共有 1559 条点评" "

8.0/10

清洁度

8.2/10

员工和服务

7.8/10

服务设施

8.0/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

Zongze

2024 年 3 月入住 1 晚
Manager 于 2024 年 4 月 13 日 的回复
Hello Zongze,We are thrilled to hear that you enjoyed your stay with us! Our team looks forward to welcoming you back in the future for another wonderful experience.

8/10 还可以

Bo,Chicago

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 3 晚
Manager 于 2023 年 10 月 11 日 的回复
Hello Bo,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 还可以

真实旅客

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
新开张,什么都是新的,服务态度非常好。
2021 年 6 月入住 1 晚
David H 于 2021 年 7 月 3 日 的回复
Thanks you!

6/10 一般

SCOTT

与家人出行
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
The staff was excellent and our stay would normally have gotten high ratings. HOWEVER, the pool was closed for maintenance and it's because of the pool that we chose to stay at the hotel. My wife and daughter were very disappointed by that.
2024 年 5 月入住 1 晚

10/10 超赞

Joshua

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Solid place to stay. Staff tried to help when things they couldn't help with happened.
2024 年 2 月入住 2 晚
Manager 于 2024 年 5 月 20 日 的回复
Hello Joshua,Thank you for sharing your experience with us. Our team always aims to provide assistance whenever possible. We appreciate your feedback and look forward to welcoming you back in the future.

2/10 糟糕

Amy

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bathroom sink didn't work. Horrible pillows and only 2 on bed, and when requested more they had none. 2 bathroom towels for 4 people for 2 nights.
2024 年 5 月入住 2 晚
Manager 于 2024 年 5 月 14 日 的回复
Hello Amy, Thank you for sharing your feedback with us. We appreciate you bringing these matters to our attention so we can address them accordingly and ensure a more comfortable stay for our future guests. If you have any further concerns, please feel free to reach out to our management team directly.

6/10 一般

Donald

满意:员工和服务,清洁度
This was a very odd room. It seemed that whoever designed this hotel had not stayed in one. There is no closet and the space for hanging clothes is about 24 inches wide with a safe underneath so no long clothes can be hung. There were three hangers. There was only one chair in the room and only one table lamp on one side of the bed. One small soap shared between the sink and shower area. And lastly, only French vanilla coffee creamer. It was like this place wasn't ready.
2024 年 4 月入住 7 晚
Manager 于 2024 年 5 月 13 日 的回复
Hello Donald,Thank you for sharing your feedback with us. We appreciate you highlighting areas for improvement, and we will use your input to enhance our guests' experience. Your comments will be forwarded to the relevant departments for further review. We hope you were still able to enjoy your stay with us.

10/10 超赞

Donterrius

满意:清洁度、员工和服务、住宿条件和设施
Its good good
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 14 日 的回复
Hello Donterrius,We're pleased to hear that you found your stay enjoyable. If you have any further feedback to share, please don't hesitate to get in touch with our management team. Your input is invaluable to us as we strive to provide the best possible experience for all our guests.

6/10 一般

Bobbie

2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 13 日 的回复
Hello Bobbie, We appreciate you choosing to stay with us. Should you have any feedback to share from your recent visit, please reach out to us. We value your input and strive to improve.

10/10 超赞

Florence

与家人及幼儿出行, 商务旅客
Good customer service
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 11 日 的回复
Hello Florence,We are pleased to hear that you appreciated our customer service during your stay. We strive to provide top-notch service to all our guests. Your feedback is valuable to us, and we hope to welcome you back in the future.

10/10 超赞

Steven

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was great, about 13 minute drive to downtown and UW-Madison.
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 13 日 的回复
Hello Steven,We're delighted to hear you enjoyed your stay and found our location convenient for exploring Madison. Your feedback is valuable to us. Thank you for choosing our hotel for your trip.

8/10 还可以

Frederic

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 8 日 的回复
Hello Frederic, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 还可以

debra

The shower needs some new caulking along the bottom.
2024 年 4 月入住 4 晚
Manager 于 2024 年 5 月 7 日 的回复
Hello debra, Thank you for bringing this to our attention. We appreciate your feedback and will share it with our maintenance team to address accordingly. Your insights help us improve our services for future guests.

6/10 一般

David

满意:清洁度
Curtains would not close completely and left an eight inch gap. Had to get additional coat hangers with clothespins from staff to fasten the curtains together. The room only had one hanger with clothes pins. The place was clean but everything from the room to breakfast was basic. The bed was comfortable fortunately I brought my own pillow. I thought the guy sleeping on the couch in the lobby with a pillow and blanket was a little strange. As soon as you get off the elevator, there he was.
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 7 日 的回复
Hello David, We appreciate your feedback and apologize for any inconvenience you experienced. We will address the curtain issue with our maintenance team for improvement. Thank you for acknowledging the cleanliness of our hotel. We strive to provide a comfortable stay for all guests. Rest assured, your comments will be shared with the relevant departments for further review.

10/10 超赞

Jose,Chicago

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Great hot tub!
2024 年 3 月入住 1 晚
Manager 于 2024 年 5 月 4 日 的回复
Hello Jose,We're delighted to hear you enjoyed our hot tub! Your feedback is appreciated and we hope you had a wonderful stay. Thank you for sharing your experience with us.

4/10 很差

Derrick

商务旅客
不满意:清洁度、服务设施、住宿条件和设施
Stained sheets. Old, moldy food stuck in carpet. New looking exterior that doesn’t match the old, Motel 6 feeling inside. For the price, find another hotel that actually takes time to clean their rooms, and one that actually cares about guests staying in their hotel.
2024 年 4 月入住 3 晚
Manager 于 2024 年 5 月 4 日 的回复
Hello Derrick, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team strives to maintain high cleanliness standards and we regret to hear that we fell short of your expectations. We value all guest comments and will address this internally for improvement. We hope you will consider giving us another opportunity in the future.

10/10 超赞

Gaylon

与家人出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Great location for a great price.
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 30 日 的回复
Hello Gaylon,We are thrilled to hear that you enjoyed our convenient location at a good value. Your satisfaction is our top priority, and we appreciate your positive feedback. If you have any further comments or suggestions, please feel free to reach out to our management team.

8/10 还可以

Douglas

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Breakfast was so so. Not bad for free but expected a bit better
2024 年 4 月入住 3 晚
Manager 于 2024 年 4 月 28 日 的回复
Hello Douglas,We appreciate your feedback on our complimentary breakfast offerings and will share this with the team for future improvements. Guest satisfaction is our priority, and we aim to provide a positive experience for all visitors. Thank you for staying with us.

10/10 超赞

Cristian

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Manager 于 2024 年 4 月 26 日 的回复
Hello Cristian,We are delighted to hear that you had a wonderful stay at our hotel. We hope to welcome you back again soon for another exceptional experience!

8/10 还可以

Nathan

商务旅客
满意:清洁度、服务设施、住宿条件和设施
No
2024 年 4 月入住 8 晚
Manager 于 2024 年 4 月 25 日 的回复
Hello Nathan, We appreciate you taking the time to share your feedback with us. Guest satisfaction is important, and we will use your comments to improve our services for future visitors. Thank you for staying with us, and we hope to have the opportunity to welcome you back in the future.

10/10 超赞

Cheryl

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice clean stay. Great breakfast. Nice showers. Beautiful view of Madison from room.
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 23 日 的回复
Hello Cheryl,We are delighted to hear that you enjoyed our clean rooms, great breakfast, and beautiful view of Madison. It's fantastic to know that the showers met your expectations as well. We appreciate your positive feedback and hope to welcome you back soon for another enjoyable stay.

8/10 还可以

Wendy

满意:清洁度、员工和服务、住宿条件和设施
.
2024 年 4 月入住 1 晚
Brett 于 2024 年 4 月 22 日 的回复
Thank you for the positive review!

10/10 超赞

robert

2024 年 3 月入住 1 晚
Manager 于 2024 年 5 月 10 日 的回复
Hello robert,We are delighted to hear that you had a wonderful experience during your stay with us. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back soon!

10/10 超赞

Jose

2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 8 日 的回复
Hello Jose,We are amped to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another exceptional stay.

8/10 还可以

Tregg

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
beds being king size.
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 18 日 的回复
Hello Tregg, We appreciate your feedback regarding the bed size and will pass it along to our team for future improvements. Your comfort is important to us, and we hope you enjoyed your stay overall.

8/10 还可以

Jorge

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Wow
2024 年 4 月入住 2 晚
Manager 于 2024 年 4 月 17 日 的回复
Hello Jorge,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay had a wow factor! We hope to have the pleasure of hosting you again soon.

2/10 糟糕

Monica,Gays Mills

2024 年 4 月入住 3 晚
Manager 于 2024 年 5 月 4 日 的回复
Hello Monica,We're sorry to hear you didn't fully enjoy your stay. Please don't hesitate to reach out to share more details about your experience with us. We value your feedback and are here to address any concerns you may have.

6/10 一般

James

不满意:清洁度
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 15 日 的回复
Hello James, We appreciate you choosing our hotel for your stay. Should you have any feedback to share about your experience, please don't hesitate to contact us directly. We hope to welcome you back in the future for an even better stay.

2/10 糟糕

Kirk

满意:员工和服务
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 15 日 的回复
Hello Kirk, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any details about your stay so we can address your concerns promptly. We value your input and hope to welcome you back in the future for an improved experience.

2/10 糟糕

Clara,Gays Mills

2024 年 4 月入住 3 晚
Manager 于 2024 年 5 月 4 日 的回复
Hello Clara,We're sorry to hear that your stay did not meet your expectations. Please feel free to reach out to us directly with any feedback you may have so we can address any issues you experienced. We value your input and strive to provide a better experience for all our guests.

10/10 超赞

MANUEL

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Me encantó x la alberca y comida y trato perfecto
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 13 日 的回复
Hello MANUEL,Nos complace saber que disfrutaste de nuestra alberca, comida y servicio. Agradecemos tus amables palabras y esperamos poder recibirte de nuevo en el futuro.

8/10 还可以

Christian,Eden Prairie

满意:员工和服务、服务设施、住宿条件和设施
The neighboring guests were loud and had company coming in and out until 4am each night. Although great compliments to housekeeping. They did a fantastic job!
2024 年 4 月入住 3 晚
Manager 于 2024 年 4 月 10 日 的回复
Hello Christian, We appreciate your kind words about our housekeeping team's hard work. Guest experiences can vary, and we regret to hear about the noise issue you encountered. We value your feedback as it helps us improve our services for all guests in the future.

2/10 糟糕

Israel

不满意:住宿条件和设施,清洁度
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 10 日 的回复
Hello Israel,We are sorry to hear that your experience did not meet your expectations. Please reach out to us directly so we can address any concerns you may have.

10/10 超赞

Aldara

2024 年 3 月入住 1 晚
Manager 于 2024 年 4 月 28 日 的回复
Hello Aldara,We are thrilled to hear that you enjoyed your stay with us! Please do not hesitate to reach out to us directly if you have any further comments or suggestions. We hope to welcome you back again soon!

8/10 还可以

Janna

与配偶出行
I reserved a room with a king bed and paid ahead of it. We were got there they gave us a room with two queen beds instead. It was late and didn’t want to deal with it so we stayed with the queen but next time I want what I reserved
2024 年 4 月入住 3 晚
Manager 于 2024 年 4 月 9 日 的回复
Hello Janna,We apologize for the inconvenience you experienced during your recent stay with us. We recommend reaching out to our management team directly to ensure your room preferences are met for your next visit. Your feedback is valuable and will help us improve our service for all future guests.

10/10 超赞

Madison

Great experience. Very nice bathroom.
2024 年 4 月入住 1 晚
David 于 2024 年 4 月 4 日 的回复
Madison,Thanks for the feed back. We appreciate you taking the time. Hope to see you again when you are in the area.

10/10 超赞

Jon

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Got a room for a night at the Baymont Inn & Suites by Wyndham Madison on Coho St. last week for my mother and I. Parking was close to the entrance and a cart was available so we could easily get all our bags to the room. When we got in, the room was clean. Had nice big TV, clean shower, refrigerator and microwave. Went to the pool area and spent some time in the hot tub and pool. Small pool, but both the pool and hot tub were clean and safely accessible. Free breakfast was excellent. Next time I need a place to stay in Madison, this will be my first choice.
2024 年 3 月入住 1 晚
Manager 于 2024 年 4 月 7 日 的回复
Hello Jon,We are delighted to hear that you and your mother enjoyed your recent stay at Baymont Inn & Suites by Wyndham Madison on Coho St. It is wonderful to know that you found our parking convenient, room amenities satisfactory, and were able to relax in the pool area. Our team strives to provide a clean and comfortable environment for all our guests. We look forward to welcoming you back as your top choice in Madison for future stays.

8/10 还可以

Sandy

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good value
2024 年 3 月入住 1 晚
Manager 于 2024 年 4 月 5 日 的回复
Hello Sandy,We are delighted to hear that you found value in your stay with us. Your satisfaction is our top priority, and we appreciate your feedback. We hope to welcome you back in the future for another enjoyable experience.

10/10 超赞

Aldara

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable
2024 年 3 月入住 1 晚
Manager 于 2024 年 4 月 5 日 的回复
Hello Aldara,We appreciate your feedback on the comfort of your stay. Our team works hard to provide a relaxing environment for all guests. Should you have any further comments or suggestions, feel free to reach out to our management team directly. Your input is valuable to us.

10/10 超赞

Nick,Madison

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Very clean and very quite
2024 年 3 月入住 1 晚
Manager 于 2024 年 4 月 2 日 的回复
Hello Nick,We appreciate you highlighting the cleanliness and quietness of our hotel. Your feedback is valuable in helping us provide a pleasant experience for all guests. If you have any further comments or concerns, please don't hesitate to reach out to our management team. Thank you for choosing to stay with us.

10/10 超赞

Ronald,Sault Ste. Marie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Receptionist was so amazing she made us feel welcomed.Very pleasant.
2024 年 3 月入住 1 晚
Manager 于 2024 年 4 月 2 日 的回复
Hello Ronald,We are thrilled to hear that our receptionist provided you with excellent service during your stay. Our team strives to make all guests feel welcome and valued. Thank you for sharing your positive experience with us.

10/10 超赞

Jason

满意:清洁度、员工和服务、住宿条件和设施
Clean room, nice area near food options.
2024 年 3 月入住 1 晚
Manager 于 2024 年 3 月 29 日 的回复
Hello Jason,We are glad to hear that you found our hotel room clean and enjoyed the convenient location near dining choices. Should you have any future concerns, please do not hesitate to reach out to our management team directly.

4/10 很差

Michael

不满意:员工和服务
2024 年 3 月入住 1 晚
Manager 于 2024 年 3 月 27 日 的回复
Hello Michael, We're sorry to hear you didn't fully enjoy your stay. Please contact us directly so we can address any concerns you may have. We value your feedback and aim to make every guest experience exceptional.

10/10 超赞

Brittany

2024 年 3 月入住 1 晚
Manager 于 2024 年 4 月 13 日 的回复
Hello Brittany,Thank you for choosing to stay with us! We are thrilled to hear you had an excellent experience at our hotel. Our team looks forward to welcoming you back in the future for another outstanding stay.

10/10 超赞

Ivory

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was great! Room was big and spacious for my family. Only thing I didn’t like was that they didn’t empty our trash each night. Other than that. It was awesome!
2024 年 3 月入住 2 晚
Manager 于 2024 年 3 月 22 日 的回复
Hello Ivory,We are pleased to hear that you enjoyed your stay and found our rooms spacious. We appreciate your feedback regarding the trash removal and will share it with our team for review and improvement. Thank you for choosing our hotel and we hope to welcome you back in the future!

8/10 还可以

Mathew

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wife and I stayed one night while in town. Had a king size room and it was very nice and roomy. Loved the walk in shower. Bed was nice and comfy, only complaint I would have was it only two smaller pillows. Usually king rooms have four pillows so you can crop them up and watch tv. Continental breakfast was decent. Price for our room was very good compared to other hotels in the area. If we are back down in the area will definitely stay here again.
2024 年 3 月入住 1 晚
Manager 于 2024 年 3 月 19 日 的回复
Thank you for your positive review. We hope you come back and see us again.

8/10 还可以

Edman

2024 年 3 月入住 1 晚
Manager 于 2024 年 4 月 9 日 的回复
Hello Edman, We appreciate you choosing to stay with us at our hotel. If you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon for another enjoyable stay!

10/10 超赞

Talina

满意:清洁度
2024 年 3 月入住 1 晚
Manager 于 2024 年 3 月 16 日 的回复
Hello Talina,We are thrilled to hear that you had such a wonderful experience at our hotel! Our team strives to provide top-notch service to all our guests. If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 超赞

myrtha

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly
2024 年 3 月入住 1 晚
Manager 于 2024 年 3 月 16 日 的回复
Hello myrtha,We are delighted to hear that you found our staff to be friendly during your stay. Our team takes pride in providing exceptional service to all our guests. Your kind words will be passed along to them for their hard work. Thank you for sharing your experience with us.

10/10 超赞

julie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable nights sleep
2024 年 3 月入住 1 晚
Manager 于 2024 年 3 月 12 日 的回复
Hello julie,We are pleased to hear that you found your nights with us comfortable. Your satisfaction is our top priority, and we strive to provide a relaxing experience for all our guests. Should you choose to stay with us again, we look forward to exceeding your expectations.