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关于鹅卵石迈库克套房酒店的点评

2.5 out of 5
鹅卵石迈库克套房酒店
1301 N Hwy 83, McCook, NE

点评

9.2

非常棒

10 分 - 超赞。316 条好评，共有 476 条点评" "
8 分 - 还可以。129 条好评，共有 476 条点评" "
6 分 - 一般。19 条好评，共有 476 条点评" "
4 分 - 很差。6 条好评，共有 476 条点评" "
2 分 - 糟糕。6 条好评，共有 476 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

9.0/10

服务设施

9.4/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Elizabeth

与配偶出行
We had a nice stay. Bed was very comfy and lots of fluffy pillows. Only observation is that the vanity in the bathroom is ver small.
2024 年 5 月入住 1 晚
Natalie, GM 于 2024 年 5 月 13 日 的回复
Elizabeth,Thanks for you kind review. The room that your reserved online was a handicap room and the vanity is smaller to allow for wheelchair access. Glad that you enjoyed your stay with us.

4/10 很差

Lori K.

满意：员工和服务
不满意：清洁度
Front desk/restaurant staff were friendly. Location convenient and rates reasonable. However a few nights into my stay I rolled over to the far side of the king size bed and felt something strange. Pulled the covers back and there was a long, artificial fingernail with glue/skin/? still attached to it.!! Two possibilities…either bedding wasn’t changed before I checked in or housekeeping lost it while making the bed. Either way it’s disgusting and I’d been sharing the bed with it for 3 nights. I went to the front desk to let the clerk know and she agreed that it was gross and said she wanted the manager to talk to me. Said she’d be there in 15 minutes or so. I waited an hour and a half and manager hadn’t shown up so I left to take care of business. Five hours later I hadn’t heard from manager so I called and clerk said sorry but she wasn’t coming in til later in the day and she’d told her to tell me she basically didn’t think it was a problem and didn’t need to talk to me. I was told that MAYBE housekeeping could come change the bedding later in the day but they were really busy with checkouts. I came back, checked out and went to a hotel right down the road. I could excuse the dirty fitness room and breakfast area but sleeping in an unclean bed didn’t work for me. I spent years working the front desk at a hotel and if a guest had to me or any staff member with the same issue we would’ve been appalled and immediately taken care of it. If you have an option stay elsewhere.
2024 年 5 月入住 3 晚
Natalie 于 2024 年 5 月 13 日 的回复
Lori,I understand your issues and I did refund a nights stay. Front desk should have had a housekeeper immediately go clean the room. I came in and was told it was all taken care of. I was never told to contact anyone or I would have called. I apologize for any inconvenience you had.

10/10 超赞

Leray

满意：清洁度、员工和服务、住宿条件和设施
Good place and good staff.
2024 年 5 月入住 1 晚
Natalie, GM 于 2024 年 5 月 10 日 的回复
Leray,Thanks for your kind review.

10/10 超赞

Mandy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean with good amenities!
2024 年 5 月入住 1 晚
Natalie, GM 于 2024 年 5 月 9 日 的回复
Mandy,We loved having you stay with us. We hope to see you again soon.

10/10 超赞

Loren

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent place to stay! Quiet. Comfortable bed and pillows. Thick towels! Wonderful!
2024 年 4 月入住 1 晚
Natalie, GM 于 2024 年 4 月 15 日 的回复
Loren, We loved having you stay with us. Hope to see you again soon!

8/10 还可以

Scott R

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Coffee was frequently out and was pretty watered down.
2024 年 4 月入住 2 晚
General Manager 于 2024 年 4 月 8 日 的回复
Thank you so much for taking the time to leave your comments! We value your opinion and use your feedback to help us serve customers like you better. We appreciate your online feedback and look forward to seeing you again soon.All the best,Cobblestone Hotel & Suites - McCook

10/10 超赞

Raymond

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Has an elevator, and weekly food specials.
2024 年 3 月入住 2 晚
General Manager 于 2024 年 4 月 1 日 的回复
Dear Raymond,Thank you so much for taking the time to leave your comments! We valueyour opinion and use your feedback to help us serve customers like youbetter.We appreciate your online feedback and look forward to seeing you again soon.All the best,Cobblestone Hotel & Suites - McCookMake each visit count with Cobblestone Rewards. Join Today!

10/10 超赞

Willie

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean friendly trouble frrer
2024 年 3 月入住 1 晚
General Manager 于 2024 年 4 月 1 日 的回复
Dear Willie,Thank you so much for taking the time to leave your comments! We valueyour opinion and use your feedback to help us serve customers like youbetter.We appreciate your online feedback and look forward to seeing you again soon.All the best,Cobblestone Hotel & Suites - McCookMake each visit count with Cobblestone Rewards. Join Today!

10/10 超赞

Deb，Glendive

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and quick check in.
2024 年 3 月入住 1 晚
Natalie, GM 于 2024 年 3 月 18 日 的回复
Deb, thanks for your amazing review. We loved having you stay with us.

10/10 超赞

Bruce

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome Quiet Hotel
Awesome Quiet Hotel! Everything works perfectly ! A+A+A+
2024 年 2 月入住 1 晚
Natalie, GM 于 2024 年 2 月 7 日 的回复
Bruce, I am glad you enjoyed your stay with us. We love hearing A+'s! Hope to see you again soon.

8/10 还可以

Steven

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Natalie, GM 于 2024 年 2 月 5 日 的回复
Thanks for choosing to stay with us on your recent visit to McCook. We hope to see you again soon.

10/10 超赞

Judy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Natalie, GM 于 2024 年 1 月 30 日 的回复
Thanks Judy, for your 10 out of 10 review. We loved having you stay with us.

8/10 还可以

Margie

满意：清洁度、员工和服务、住宿条件和设施
It was fine
2024 年 1 月入住 1 晚
Natalie, GM 于 2024 年 1 月 26 日 的回复
Thanks for staying with us Margie. Hope to see you again the next time you are in McCook.

8/10 还可以

Kimberly，Papillion

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
They must be skimping on light bulbs because there were three light bulbs burnt out in our room! The floor in the bathroom had not been swept. We have stayed here before and the room then was great.
2024 年 1 月入住 2 晚
Natalie, GM 于 2024 年 1 月 24 日 的回复
Kimberly,I apologize that your had light bulbs out. We are definitely not skimping on light bulbs. I will address the issues with our housekeeping staff. Thanks for your review and we hope to see you again soon.

8/10 还可以

Chris

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Newer hotel so everything looked very nice. Comfy beds & a good breakfast.
2024 年 1 月入住 1 晚
Natalie, GM 于 2024 年 1 月 18 日 的回复
Chris,Thanks for staying with us. We enjoyed having you.

10/10 超赞

Leonard

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Natalie, GM 于 2024 年 1 月 15 日 的回复
Leonard,Thanks for the amazing review.

10/10 超赞

Kathy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Natalie, GM 于 2024 年 1 月 15 日 的回复
Kathy,Thanks for your 5-star review! We are thrilled that you enjoyed your stay with us.

8/10 还可以

Larry

2024 年 1 月入住 2 晚
Natalie, GM 于 2024 年 1 月 15 日 的回复
Larry,Glad that you enjoyed your stay with us.

10/10 超赞

Heather

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Rooms were comfortable
2023 年 12 月入住 1 晚
Natalie, GM 于 2023 年 12 月 27 日 的回复
Heather,Thanks for your 5 out of 5 review. We loved having you.

10/10 超赞

Randy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was great, breakfast was good, the pool was nice and warm and hotel was clean
2023 年 12 月入住 2 晚
Natalie, GM 于 2023 年 12 月 25 日 的回复
Randy, we love hearing our guest enjoyed breakfast and the pool Thanks for staying with us.

10/10 超赞

Mark

2023 年 12 月入住 1 晚
Natalie, GM 于 2023 年 12 月 20 日 的回复
Mark, Thanks for your kind review. We hope to see you again soon.

10/10 超赞

Ben

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 2 晚
Natalie, GM 于 2023 年 12 月 8 日 的回复
Ben, thanks for you review. We are glad to see you enjoyed your stay with us.

10/10 超赞

Kimberly

与配偶出行
Perfect! Clean and quiet!
2023 年 12 月入住 1 晚
Natalie, GM 于 2023 年 12 月 6 日 的回复
Kimberly, thanks for you amazing review. We loved having you stay with us.

10/10 超赞

June

满意：清洁度、员工和服务、住宿条件和设施
We have stayed here several times. The rooms are comfortable, and clean. The staff are great. Will stay here again when we go to McCook.
2023 年 10 月入住 2 晚
Natalie, GM 于 2023 年 12 月 6 日 的回复
It is always nice to see you when you are in town. We look forward to your next visit.

10/10 超赞

Scott

2023 年 11 月入住 1 晚
Natalie, GM 于 2023 年 12 月 18 日 的回复
Scott, thanks for staying with us and for your 5 star review.

10/10 超赞

Scott，North Platte

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Natalie, GM 于 2023 年 11 月 28 日 的回复
Thanks for your feedback. We loved having you stay with us Scott.

10/10 超赞

Laura

与家人及幼儿出行, 与家人出行, 带宠物出行, 与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved staying here! We will definitely be coming back!
2023 年 11 月入住 1 晚
Natalie, GM 于 2023 年 11 月 28 日 的回复
Laura, we are glad to hear you enjoyed your stay with us. We will look forward to seeing you again.

10/10 超赞

Dakota

2023 年 11 月入住 1 晚
Natalie, GM 于 2023 年 11 月 20 日 的回复
Dakota, Thanks for your amazing review!

10/10 超赞

Rickey

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place, great if you are traveling with pets.
Very good experience, never stayed in McCook before but will definitely stay here again if I am in the area.
2023 年 11 月入住 1 晚
Natalie, GM 于 2023 年 11 月 13 日 的回复
Rickey,We enjoyed having you stay with us. We look forward to seeing you again.

10/10 超赞

Andrea

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was very new and clean!
2023 年 11 月入住 1 晚
Natalie, GM 于 2023 年 11 月 10 日 的回复
Andrea, thanks for your 5 star review!

10/10 超赞

Mackenzie

满意：清洁度、员工和服务、住宿条件和设施
Their buffet area turned into a lounge with food and alcoholic bevies. So nice we could go downstairs instead of searching around for a place for supper. We hit all you can eat taco Tuesday. Cost was very affordable. Staff was so nice and very accommodating. Room very clean and comfortable. Quiet and we had a terrific sleep. Oh and breakfast was also very good! Highly recommend this lovely little gem in McCook!!
2023 年 11 月入住 1 晚
Natalie, GM 于 2023 年 11 月 10 日 的回复
Mackenzie, thanks for your kind review. I am glad you enjoyed Taco Tuesday, breakfast and a restful night. I hope to see you again.

8/10 还可以

susan g，Pierre

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the accessible rooms with the shower chairs and handrails.
2023 年 11 月入住 1 晚
Natalie, GM 于 2023 年 11 月 10 日 的回复
Susan, I am glad you found our accessible rooms to be accommodating to your needs. We loved having you stay with us.

8/10 还可以

Victor

2023 年 10 月入住 1 晚
Natalie, GM 于 2023 年 11 月 21 日 的回复
Victor, thanks for you amazing review.

10/10 超赞

jon and lisa

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Yup
2023 年 10 月入住 2 晚
Natalie, GM 于 2023 年 10 月 23 日 的回复
Jon and Lisa, we loved having you stay with us. Hope to see you again.

10/10 超赞

Bradley William

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Friendly helpful staff
2023 年 10 月入住 1 晚
Natalie, GM 于 2023 年 10 月 20 日 的回复
Bradley,We loved having you stay with us and look forward to seeing you again.

10/10 超赞

james

2023 年 10 月入住 2 晚
Natalie, GM 于 2023 年 11 月 6 日 的回复
James,I am glad to see you enjoyed your stay with us. Thanks for choosing to stay with us.

8/10 还可以

JAMES

满意：员工和服务，清洁度
2023 年 10 月入住 1 晚
Natalie, GM 于 2023 年 11 月 4 日 的回复
We are glad you enjoyed your stay with us. We hope to see you again soon.

10/10 超赞

Kara

满意：清洁度、员工和服务、住宿条件和设施
Was very clean and everyone was nice and helpful
2023 年 8 月入住 1 晚
Natalie, GM 于 2023 年 10 月 6 日 的回复
Kara,I am pleased you enjoyed your stay with us. I hope to see you again soon.

10/10 超赞

Robert A.

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice stay, great staff, close to restaurant's
2023 年 9 月入住 1 晚
Natalie, GM 于 2023 年 10 月 1 日 的回复
Robert,I am glad you enjoyed your stay with us.

8/10 还可以

Tim

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
2023 年 9 月入住 1 晚
Natalie, GM 于 2023 年 9 月 11 日 的回复
Tim,Glad you enjoyed your stay with us.

10/10 超赞

Nile

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
When we needed a place to stay for one night, they came through with flying colors. What a nice place to stay!!
2023 年 8 月入住 1 晚
Natalie, GM 于 2023 年 9 月 11 日 的回复
Glad to hear you enjoyed your stay with us Nile.

10/10 超赞

Douglas

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel is easy to find quiet area good parking
2023 年 9 月入住 1 晚
Natalie, Gm 于 2023 年 9 月 8 日 的回复
Thanks for you awesome review. We loved having you stay with us.

10/10 超赞

Julie

与家人出行
满意：服务设施
Very nice quiet place!
2023 年 9 月入住 1 晚
Natalie, GM 于 2023 年 9 月 7 日 的回复
Julie,Thanks for your kind review. We hope to see you again.

10/10 超赞

Amy

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We like staying there when we’re in town!
2023 年 9 月入住 2 晚
Natalie, GM 于 2023 年 9 月 5 日 的回复
Amy, we love seeing you each time you come to town. Have a great day and cannot wait to see you again.

10/10 超赞

Kenton

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was absolutely pleasant.
2023 年 8 月入住 1 晚
Natalie, GM 于 2023 年 8 月 28 日 的回复
Kenton,Glad you enjoyed your stay with us/

10/10 超赞

Todd

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Natalie, GM 于 2023 年 8 月 21 日 的回复
Thanks Todd for your amazing review.

10/10 超赞

Chuck

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚
Natalie, GM 于 2023 年 8 月 15 日 的回复
Chuck, I am glad that you enjoyed your stay with us. We look forward to seeing you again!

8/10 还可以

Scott

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Natalie, GM 于 2023 年 8 月 5 日 的回复
Scott thanks for staying with us. We hope to see you again soon.

10/10 超赞

Jeanne，Austin

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚
Natalie, GM 于 2023 年 8 月 1 日 的回复
Jeanne,Thanks for you 5 star review. We loved having you stay with us.

8/10 还可以

Jean

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good facility and staff. Everything available and working.
2023 年 7 月入住 1 晚
Natalie, GM 于 2023 年 7 月 28 日 的回复
Jean,Thanks for your review. I will pass it on to the staff.