大堂

关于迈阿密海滩枫丹白露酒店的点评

4.5 out of 5
迈阿密海滩枫丹白露酒店
4441 Collins Avenue, Miami Beach, FL

点评

7.4

还可以

10 分 - 超赞。2462 条好评,共有 5437 条点评" "
8 分 - 还可以。876 条好评,共有 5437 条点评" "
6 分 - 一般。773 条好评,共有 5437 条点评" "
4 分 - 很差。547 条好评,共有 5437 条点评" "
2 分 - 糟糕。779 条好评,共有 5437 条点评" "

8.0/10

清洁度

7.6/10

员工和服务

8.0/10

服务设施

8.0/10

住宿条件和设施

7.8/10

环保

点评

10/10 超赞

yining

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
good
2024 年 4 月入住 1 晚
Sebastian 于 2024 年 5 月 11 日 的回复
Thank you very much for your positive feedback about your visit. We do very much appreciate it and it would be our pleasure to welcome you once again.Kindly regards,SebastianGuest Services Fontainebleau Miami Beach

2/10 糟糕

Yunqian

与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
They charged me another unreasonable fee without my permission. And I still didn’t get the refund after a whole month:(

2/10 糟糕

Sen

不满意:住宿条件和设施,员工和服务
2023 年 11 月入住 6 晚
Octavia 于 2023 年 12 月 1 日 的回复
Dear Sen,Thank you for choosing Fontainebleau Miami Beach as your holiday destination. We are saddened to hear that your stay with us was less than perfect. We sincerely apologize for failing to meet your expectations and provide you with a relaxing and great experience. We strive to meet every guest with the iconic levels of service that they have come to expect. We are sorry to have fallen short of that. We will strive to do better. Thank you for taking the time to share your feedback. We hope that you will grant us the opportunity to better serve you in the near future.Kind Regards OctaviaFontainebleau Miami Beach Guest Service

2/10 糟糕

jing

与家人出行
不满意:清洁度、服务设施、住宿条件和设施
Hide spending too much
2023 年 4 月入住 3 晚
Stella 于 2023 年 4 月 9 日 的回复
Dear JingThank you for choosing Fontainebleau Miami Beach as your destination to unwind and relax.We appreciate you rating your previous stay with us, it is heartwarming to see your visit was a 1 out of 5. It is disheartening to hear that the resorts seem to be beneath your high standards and our dining place's prices. The goal we set is to make every guest's stay memorable and we apologize if we disappointed you.Please allow us a chance to better serve you soon.Kind Regards,StellaFontainebleau Miami Beach Guest Services.

8/10 还可以

Zhongtao

2023 年 3 月入住 1 晚
Octavia 于 2023 年 4 月 8 日 的回复
Hi Zhongtao,Thank you for visiting Fontainebleau Miami Beach, and for taking your time to leave a review after your stay. We are delighted to hear that you had an excellent stay with us and that we provided a wonderful experience at our hotel. We greatly appreciate the positive review you have left us, and this will motivate us to maintain this standard for all future guests. Thank you for sharing your feedback, we hope to see you once again.Kind Regards,OctaviaFontainebleau Miami Beach Guest Services

4/10 很差

Chantal

团体旅客
满意:住宿条件和设施
不满意:员工和服务,清洁度
Upon checking in my room was dirty with hair in the shower and on the bed. I called house keeping and when they arrived the lady proceeded to argue with me that the hair was not a big deal! The patio I paid for was dirty as well. For all that money I expected more. Will not stay there again or recommend it to anyone. Also, the way they set up the cabanas on the beach blocks everyone else’s view. All the money I spent and we were stuck looking at the back of a cabana. Unexpected and ridiculous. They need to do better.
2024 年 5 月入住 3 晚
Maried 于 2024 年 5 月 23 日 的回复
Dear Chantal, Thank you for taking the time to share your feedback with us. We apologize that we were unable to meet your expectations during your recent stay. It is always our goal to provide our guests with a luxurious and high-quality experience, and we regret that we fell short on this occasion. Your review is important to us, and we will take it seriously as we work to identify areas where we can improve. Thank you again for your feedback, and we hope to have the opportunity to provide you with a better experience in the future

10/10 超赞

SALEM

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was amazing
2024 年 5 月入住 2 晚
Maried 于 2024 年 5 月 23 日 的回复
Dear Salem, Thank you for taking the time to leave us your feedback, it would be our pleasure to welcome you once again!

10/10 超赞

Dessarae

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
🏆
2024 年 5 月入住 2 晚
Maried 于 2024 年 5 月 23 日 的回复
Dear Dessarae, Thank you for taking the time to leave us your feedback, it would be our pleasure to welcome you once again!

10/10 超赞

Jrose

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Very nice pool
2024 年 4 月入住 3 晚
Maried 于 2024 年 5 月 23 日 的回复
Dear Jrose,Thank you for taking the time to leave us your feedback, it would be our pleasure to welcome you once again!

10/10 超赞

Tigran

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
amazing
2024 年 4 月入住 7 晚
Maried 于 2024 年 5 月 23 日 的回复
Dear Tigran, Thank you for taking the time to leave us your feedback, it would be our pleasure to welcome you once again!

2/10 糟糕

Krzysztof

与家人出行
不满意:员工和服务
We were meaning to celebrate mother's day at the Fontainebleau with our 85-year-old mama. What a mistake! We took mama to the italian place right on premises, where she was vomited-on! Happens, right? Even on mother's day. Mama was terribly embarrassed, as if this was somehow her fault, but she did have to walk across the entire hotel (a 20-minute walk across the lobby and all public spaces) back to her room. She promptly requested the laundry service for all her garments as the staff at the restaurant told her the hotel would take care of her. Well, it did! The next day she received her washed belongings (they were returned in a shoebox-sized box) and a bill: for nearly $400!!! Mama was embarrassed by being vomited-on and she was embarrassed by the bill, so we didn't notice the charge until after check-out. Had we noticed, we might have asked if the hotel hand-washed her garments or if they were sanitized and disinfected through some elaborate and extremely costly process. Because a load of laundry should not cost $400 at Fontainbleau or anywhere else in the world. That is outrageous to the highest degree. Considering the circumstances of why mama needed to get her laundry done, we would have expected an apology from the hotel, or an invitation back to the restaurant for a compensatory meal. Fontainbleau is an otherwise-fine hotel, but we will never be back and would not recommend staying there.
2024 年 5 月入住 3 晚
Maried 于 2024 年 5 月 23 日 的回复
Dear Krzysztof, Thank you for taking the time to share your feedback with us. We apologize that we were unable to meet your expectations during your recent stay. It is always our goal to provide our guests with a luxurious and high-quality experience, and we regret that we fell short on this occasion. Your review is important to us, and we will take it seriously as we work to identify areas where we can improve. Thank you again for your feedback, and we hope to have the opportunity to provide you with a better experience in the future

10/10 超赞

Murianne

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Spent a night here! Hubby and I really enjoyed our stay! Staff was so amazing!
2024 年 5 月入住 1 晚
Sebastian 于 2024 年 5 月 22 日 的回复
Thank you very much for your positive feedback about your visit. I am very delighted to hear that you enjoyed your stay here. Your compliments about our friendly team are greatly appreciated. Thank you once morefor your commendation and we look forward to welcoming you soon!

10/10 超赞

SALEM

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was perfect
2024 年 5 月入住 1 晚
Maried 于 2024 年 5 月 23 日 的回复
Dear Salem, Thank you for your feedback. We hope to see you soon.

10/10 超赞

Francois

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 5 晚
Sebastian 于 2024 年 5 月 23 日 的回复
Thank you very much for your positive feedback about your visit. I am very glad to hear that you enjoyed your stay here. Thank you once more for your commendation and I look forward to welcoming you soon.kindly regardsSebastian Guest ServicesFontainebleau Miami Beach

10/10 超赞

Sultan

满意:清洁度、员工和服务、服务设施、住宿条件和设施
One of the most beautiful hotels i have ever been
2024 年 5 月入住 1 晚
Sebastian 于 2024 年 5 月 22 日 的回复
Thank you very much for your positive feedback about your visit. I am very delighted to hear that you enjoyed your stay there. We do very much appreciateyour recommendation and it would be our pleasure to welcome you once again.

10/10 超赞

Oshar

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 3 晚
Sebastian 于 2024 年 5 月 22 日 的回复
Thank you very much for your positive feedback about your visit. We do very much appreciate your recommendation and it would be our pleasure to welcome you once again!Kindly Regards, SebastianGuest ServicesFontainebleau Miami Beach

10/10 超赞

Alan David Arroyo Chávez

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Hay que considerar que el estacionamiento no está incluido y es muy caro Aprox 68 dlls
2024 年 5 月入住 1 晚
Sebastian 于 2024 年 5 月 22 日 的回复
Thank you for taking the time to write a review. I’m sincerely sorry to hear you were let down by our Valet service. We take customer feedback like this very seriously and your comments have been passed on to the Valet staff to be addressed. We hope that you will give us another chance and return for a more pleasurable experience.

10/10 超赞

Lucas

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love all the pool options, staff friendliness, and room size.
2024 年 5 月入住 4 晚
Selim 于 2024 年 5 月 21 日 的回复
Dear Lucas, Your feedback is invaluable to us. Thank you for sharing your experience at Fontainebleau Miami Beach. We're thrilled that you enjoyed the pool, the friendly staff, and the spacious rooms. Your kind words mean a lot to us, and we can't wait to welcome you back soon!

6/10 一般

Wisam

不满意:住宿条件和设施,员工和服务
Rude staff
2024 年 4 月入住 8 晚
Selim 于 2024 年 5 月 21 日 的回复
Dear Wisam, We sincerely apologize if the staff were rude to you. All our guests deserve a quality stay and a fantastic experience. We will take actions that can help us prevent this scenario in the future and make positive changes that can change our perception. Thank you again for sharing your opinion with us.

8/10 还可以

Maria cecelia

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Beautiful place
2024 年 5 月入住 1 晚
Selim 于 2024 年 5 月 21 日 的回复
Dear Maria Cecelia, Thank you for sharing your experience at Fontainebleau Miami Beach. We are thrilled to learn that your stay was exceptional and that you were able to fully relax and unwind. It is our mission to provide every guest with a memorable and exceptional experience, and we are pleased that we delivered five-star service to you. Thank you for choosing Fontainebleau Miami Beach for your stay, and we eagerly anticipate the opportunity to host you again in the future.

10/10 超赞

jessica

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was sooooo much better than my first time last wk. Jennifer in front desk was accommodating and professional
2024 年 5 月入住 1 晚
Selim 于 2024 年 5 月 21 日 的回复
Dear Jessica, Thank you for sharing your experience at Fontainebleau Miami Beach. We are elated to hear that your stay was excellent and that you could fully unwind and relax. Our mission is to provide you with a memorable and exceptional experience, and we have succeeded in delivering a five-star service. Thank you for choosing Fontainebleau Miami Beach for your stay, and we hope to have the pleasure of hosting you again in the future.

2/10 糟糕

Moh'd

与家人出行
满意:住宿条件和设施,清洁度
不满意:员工和服务
.
2024 年 5 月入住 1 晚
Maried 于 2024 年 5 月 21 日 的回复
Dear Moh'd, Thank you for taking the time to share your feedback with us. We apologize that we were unable to meet your expectations during your recent stay. It is always our goal to provide our guests with a luxurious and high-quality experience, and we regret that we fell short on this occasion. Your review is important to us, and we will take it seriously as we work to identify areas where we can improve. Thank you again for your feedback, and we hope to have the opportunity to provide you with a better experience in the future.

2/10 糟糕

Maria

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unsatisfactory service
2024 年 5 月入住 1 晚
Maried 于 2024 年 5 月 21 日 的回复
Dear Maria, Thank you for taking the time to share your comments with us. We are sorry that we were not able to meet your expectations during your recent visit. Our aim is always to provide our guests with a high quality and luxurious experience and we regret that we failed on this occasion. Your comments help us improve in all areas. We hope to have the opportunity to provide you with a better experience in the future.

2/10 糟糕

Maria

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unsatisfied service
2024 年 5 月入住 2 晚
Maried 于 2024 年 5 月 21 日 的回复
Dear Maria, Thank you for choosing Fontainebleau Miami Beach for your recent stay. We want to express our sincere apologies for any inconvenience you experienced due to the lack of service. Providing a high-quality experience and ensuring a pleasant stay for all our guests is our top priority, and we regret not meeting your expectations. Thank you for your feedback.

8/10 还可以

Peter

满意:清洁度、员工和服务、住宿条件和设施
Good resort
2024 年 2 月入住 4 晚
Maried 于 2024 年 5 月 21 日 的回复
Dear Peter,Thank you for taking the time to write a review. Your opinion is highly valued by us.We look forward to welcoming you back soon.Best Regards,

10/10 超赞

Tamera Renee

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My love for the fontainebleau grows with every stay. The staff is always very respectful and helpful. The cleanliness, and atmosphere is always impeccable. The resort being right off the beach is always a big plus and the pool area is always super clean and fun! Only place I will stay at Miami Beach. Definitely returning
2024 年 5 月入住 2 晚
Selim 于 2024 年 5 月 21 日 的回复
Dear Tamera Renee, We are absolutely thrilled to have received your comments! We are delighted to hear that you found our property exceptionally clean, with attentive staff who are always ready to lend a helping hand. We are overjoyed that our daily attendant provided fantastic service and fulfilled all your needs. We eagerly look forward to welcoming you back soon and are confident that your next visit will be your best yet. With our vast range of amenities, you'll have everything you need to enjoy a truly unforgettable experience.

10/10 超赞

Taylor

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a great experience, best trip I’ve ever taken. I’ll definitely be back.
2024 年 5 月入住 4 晚
Selim 于 2024 年 5 月 20 日 的回复
Dear Taylor, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and a quality experience for all our guests is our top priority, and we are thrilled to know that we are succeeding. Your feedback is truly valuable to us. Thank you once again.

10/10 超赞

Lizaveta

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 3 晚
Selim 于 2024 年 5 月 21 日 的回复
Dear Lizaveta, Thank you for your feedback. We hope to see you soon.

10/10 超赞

Urmi

Loved it
2024 年 5 月入住 2 晚
Selim 于 2024 年 5 月 20 日 的回复
Dear Urmi, We are delighted to hear that you enjoyed your stay We are committed to providing all our guests with five-star service and we hope to have the pleasure of welcoming you back soon.

10/10 超赞

Caran

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
Only complaint was the water takes a while to get hot.
2024 年 5 月入住 4 晚
Selim 于 2024 年 5 月 20 日 的回复
Dear Caran, Thank you for your feedback. We hope to see you soon.

10/10 超赞

Gisela

与家人及幼儿出行
满意:住宿条件和设施,员工和服务
We have a good vacations!!! We love it!
2024 年 5 月入住 5 晚
Selim 于 2024 年 5 月 20 日 的回复
Dear Gisela, Thank you for your feedback. We hope to see you soon.

10/10 超赞

Albert

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚
Selim 于 2024 年 5 月 21 日 的回复
Dear Albert, Thank you for your feedback. We hope to see you soon.

10/10 超赞

Rosario

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Very good hotel nice staff I will be come back
2024 年 5 月入住 4 晚
Selim 于 2024 年 5 月 20 日 的回复
Dear Rosario, We appreciate you taking the time to share your experience with us. Your satisfaction is our top priority, and we are dedicated to providing exceptional five-star service to all our guests. We can't wait to have the pleasure of serving you Thank you for your feedback.

2/10 糟糕

Maria

与家人出行, 团体旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unsatisfied service
2024 年 5 月入住 4 晚
Selim 于 2024 年 5 月 20 日 的回复
Dear Maria, Thank you for choosing Fontainebleau Miami Beach for your recent stay. We want to express our sincere apologies for any inconvenience you experienced due to the lack of service. Providing a high-quality experience and ensuring a pleasant stay for all our guests is our top priority, and we regret not meeting your expectations. Thank you for your feedback.

10/10 超赞

Nestela

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was great
2024 年 5 月入住 4 晚
Selim 于 2024 年 5 月 20 日 的回复
Dear Nestela, We are delighted to hear that you enjoyed your stay We are committed to providing all our guests with five-star service and we hope to have the pleasure of welcoming you back soon.

6/10 一般

Danica

满意:员工和服务,清洁度
不满意:住宿条件和设施
2024 年 5 月入住 4 晚
Selim 于 2024 年 5 月 21 日 的回复
Dear Danica, Thank you for your feedback. We hope to see you soon.

10/10 超赞

Laszlo

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great Place to stay with fair prices. I will be back.
2024 年 5 月入住 2 晚
Selim 于 2024 年 5 月 20 日 的回复
Dear Laszlo, We appreciate you taking the time to share your experience with us. Your satisfaction is our top priority, and we are dedicated to providing exceptional five-star service to all our guests. We can't wait to have the pleasure of serving you Thank you for your feedback.

10/10 超赞

Aziza L

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Exquisite experience
2024 年 5 月入住 2 晚
Selim 于 2024 年 5 月 20 日 的回复
Dear Aziza L, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our service. We strongly believe in providing all our guests with a five-star service, and we hope to see you again soon.

10/10 超赞

Jermainiauna

满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
I absolutely love the beachfront and how accessible it was to get to the pools and beach.
2024 年 5 月入住 3 晚
Selim 于 2024 年 5 月 20 日 的回复
Dear Jermainiauna, We greatly appreciate your feedback. We are thrilled that you enjoyed the beach and pool facilities. Our top priority is to provide our guests with a luxurious and rejuvenating beach experience. Thank you for your valuable input, and we look forward to hosting you again soon.

10/10 超赞

Faith

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful
2024 年 5 月入住 2 晚
Selim 于 2024 年 5 月 20 日 的回复
Dear Faith, We are thrilled to hear that your stay was enjoyable and that you found our service to be exceptional. Our team strives to provide the best possible experience for all of our guests, and it's wonderful to see that our efforts have paid off. Your feedback is greatly appreciated and we hope to have the pleasure of hosting you again in the near future.

10/10 超赞

Dekeyla,Pasadena

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice property
2024 年 5 月入住 1 晚
Selim 于 2024 年 5 月 20 日 的回复
Dear Dekeyla, "We are glad to hear that you found the property to be very conformable, with fantastic amenities, and friendly staff. Our ultimate objective is to make you feel at home during your stay. We strongly believe that all of our guests deserve to have a relaxing time and receive quality service."

10/10 超赞

Rashard

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect vacation spot we will definitely be back!
2024 年 5 月入住 2 晚
Selim 于 2024 年 5 月 20 日 的回复
Dear Rashard, Thank you for your feedback. We hope to see you soon.

10/10 超赞

Sema

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a great experience
2024 年 5 月入住 2 晚
Selim 于 2024 年 5 月 20 日 的回复
Dear Sema, Thank you for sharing your feedback. We are delighted that you had a wonderful experience at Fontainebleau Miami Beach. Providing our guests with a luxurious and rejuvenating beach experience is our top priority. Your input is truly valuable, and we can't wait to welcome you back

10/10 超赞

Robert

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unforgettable
2024 年 5 月入住 3 晚
Selim 于 2024 年 5 月 20 日 的回复
Dear Robert, We are thrilled to hear that your stay was enjoyable and that you found our service to be exceptional and unforgettable. Our team strives to provide the best possible experience for all of our guests, and it's wonderful to see that our efforts have paid off. Your feedback is greatly appreciated and we hope to have the pleasure of hosting you again in the near future.

10/10 超赞

francesco

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Its a big property and lots going on, they do a great job keeping everything clean and service was really great! In particular a shout out to Salina on front desk Very kind very efficient and does a great Job with lots of pride and a friendly smile. Only negative would be all the pools very warm. Not refreshing adbit was so hot out. Beautiful beach area
2024 年 5 月入住 7 晚
Selim 于 2024 年 5 月 20 日 的回复
Dear Francesco, Thank you for sharing your experience with us! Your positive review and praise of Salina from the front desk truly make our service exceptional. We take pride in ensuring that every guest who walks through our doors receives a unique and unforgettable experience. Our dedicated team strives to create a joyful and positive atmosphere that will leave you feeling rejuvenated and energized. Your feedback is invaluable, and we appreciate you taking the time to share your

4/10 很差

Bwerani

满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
Atmosphere was nice. The floors to my suite were dirty. I had to request for the room to be cleaned and had to request fresh towels.
2024 年 5 月入住 3 晚
Selim 于 2024 年 5 月 20 日 的回复
Dear Bwerani, Thank you for taking the time to share your valuable feedback with us. We sincerely apologize for any inconvenience caused by the disappointing room conditions. At our property, we are committed to providing all our guests with a top-quality experience and a delightful stay. Your input is extremely valuable to us as it helps us pinpoint areas for improvement. We are confident that on your next visit, we will have the opportunity to not only meet but exceed your expectations, and leave you with a truly positive impression of our property.

10/10 超赞

Irina

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great
2024 年 5 月入住 2 晚
Selim 于 2024 年 5 月 20 日 的回复
Dear Irina, Thank you for your feedback. We hope to see you soon.

10/10 超赞

Fatima

满意:住宿条件和设施,员工和服务
2024 年 5 月入住 3 晚
Selim 于 2024 年 5 月 20 日 的回复
Dear Fatima, Thank you for sharing your experience at Fontainebleau Miami Beach. We are elated to hear that your stay was amazing and that you were able to fully unwind and relax. Our mission is to provide you with a memorable and exceptional experience, and it appears that we have succeeded in delivering a five-star service. Thank you for choosing Fontainebleau Miami Beach for your stay and we hope to have the pleasure of hosting you again in the future.

10/10 超赞

Pinchos

与家人及幼儿出行, 与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was an awesome stay
2024 年 5 月入住 2 晚
Selim 于 2024 年 5 月 19 日 的回复
Dear Pinchos, We are happy to hear you enjoyed the stay at Fontainebleau Miami Beach. We are delighted to hear that you enjoyed your stay We are committed to providing all our guests with five-star service and we hope to have the pleasure of welcoming you back soon.

10/10 超赞

Pamela

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great Experience
2024 年 5 月入住 3 晚
Maried 于 2024 年 5 月 17 日 的回复
Dear Pamela,Thank you very much for your positive feedback about your visit. We do very much appreciate your recommendation and it would be our pleasure to welcome you once again.