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关于中枢 MK 城市住宿公寓酒店的点评

4 out of 5
中枢 MK 城市住宿公寓酒店
7 Rillaton Walk, Milton Keynes, England

点评

8.4

很好

10 分 - 超赞。8 条好评，共有 14 条点评" "
8 分 - 还可以。4 条好评，共有 14 条点评" "
6 分 - 一般。0 条好评，共有 14 条点评" "
4 分 - 很差。0 条好评，共有 14 条点评" "
2 分 - 糟糕。2 条好评，共有 14 条点评" "

8.8/10

清洁度

7.2/10

员工和服务

7.8/10

住宿条件和设施

点评

10/10 超赞

Stephen

2022 年 3 月入住 1 晚

8/10 还可以

Ana Lis

商务旅客
满意：客房舒适度，清洁度
El apartamento muy bonito, detalles, decorcion con muy buen gusto, heche en falta un espejo grande en el baño y que solo tenia uno de estos portatiles, cama confortable, bonitas vistas en general todo correcto, lo unico no me gusto demasiado si funciona como alojamiento vacacional y te cobran tasa de limpieza tengas que salir a comprar bolsas e residuos y bajar la basura sino te cobran del deposito, pero en general pasamos muy bien en el apartamento
2020 年 12 月入住 1 晚

2/10 糟糕

Julia

满意：清洁度
不满意：员工和服务、住宿条件和设施、客房舒适度
CityStay Apartments - would not recommend at all
We had several issues: Patio door to balcony (we were on third floor) had no key so could not make it safe for children. Windows had no limiters on them so they swung right out and you could have topped out. Windows could not be pulled shut easily because the handle had nothing to pull onto hence the seal was not tight and rendered the double glazing useless and we could hear all the noise from the restaurants we overlooked below plus the fight that broke out at 2 pm. All the problems listed were on both windows in the flat. Also very crucially, we were not told that the flat has safety issues with the cladding following on from the Grenfell Tower incident report and they now have a permanent fire marshall on standby roaming around the building. This should have been told to us. Also one lift was out and had been for over two weeks. Again nothing was said when we booked. Lastly, the wand on shower hose was split so couldn't use it. It was fixed the same day but the replacement hose they put on was too long and so there was no water pressure so the shower wand still didn't work. We were promised that the manager of City Stay Apartments would ring but they never did despite us calling them twice. We have waited nearly three weeks and no response from them. We would not recommend staying with them. Absolute no regard for the safety of their guests whatsoever and no response from them. It has been appalling customer service and lack of honest information.
2019 年 5 月入住 2 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Poor accommodations, even worse property mgmt.
We would not recommend this to any traveler, regardless of cost. We paid in advance for three nights to stay in Milton Keynes City Stay Apartments in the HUB. We thought it would be a great location, and opportunity to have the comforts of 'home' while away. Aside from being incredibly hard to locate, when we walked into the apartment, it was stifling hot with no ventilation or air conditioning/fan. The glass door that would open to a minimal patio was broken, and unable to open, preventing us from getting any sort of relief. The floor boards from a torn up carpet, exposed nails that we had to mind walking over. The kitchen had minimal items to use, including a dishwasher full of dirty dishes. There were a number of other issues. As soon as we were made aware of these issues, we contacted the local contact for assistance. As they tried to help us, we learned there were no other apartments available to move to. We left a message with the main office, and followed up with pictures and an email to property manager that we were leaving the next day as it was unacceptable and intolerable conditions for us to be staying there. A week later, a manager wrote me telling me they would refund the two nights that we paid for but didn't stay, and agreed the property was unacceptable with an apology. Unfortunately, it has been 3 months, and I have followed up with this company 4 times requesting our refund. As of today, I have received no response or refund. Do not stay with this company.
2018 年 5 月入住 3 晚

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
Great location very comfortable loved having a balcony. Very weird TV system involving having to unplug 1 box if you want to watch Sky and then replug in another if you want to watch basic telly.
2018 年 7 月入住 3 晚

10/10 超赞

Dean

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location

10/10 超赞

Paulo

满意：清洁度、员工和服务、客房舒适度

10/10 超赞

Jakub

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great please to stay for business
Very good, clean and nice
2018 年 1 月入住 4 晚

10/10 超赞

Janette

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Milton Keynes apartment stay
Great apartment, comfortably furnished and equipped with everything you need right down to the dishwasher tablets. Key pick up and drop off was very straightforward and instructions clear. Fantastic central location for business and local amenities. Underground parking is a huge benefit in Milton Keynes centre.
2018 年 1 月入住 3 晚
City Stay 于 2018 年 1 月 30 日 的回复
Thank you Janette for your review, we hope to see you again soon!

10/10 超赞

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
Simple and Clean
Great apartment and great food around the Hub. There are so many choices to pick from
2017 年 12 月入住 6 晚
City Stay 于 2018 年 1 月 30 日 的回复
Thank you for your review, we are glad you had an enjoyable stay!

8/10 还可以

Claire，London

满意：清洁度、住宿条件和设施、客房舒适度
Convenient and clean apartment
very clean comfortable stay. Friendly staff and walkable to the city centre. Quick and easy key collection and clear instructions
2017 年 11 月入住 3 晚
City Stay 于 2017 年 12 月 12 日 的回复
Thank you Claire, we are glad you enjoyed your stay with us!

10/10 超赞

Elaine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Home from home
Amazing stay at the apartment, check in out of hours is a little confusing, private underground car park, lift straight to floor, lovely apartment, nice mod cons and sky plus, will be back again
2017 年 7 月入住 1 晚
Hi Elaine, Thank you very much for your lovely 5* Review! Your comments are much appreciated here at City Stay and we would welcome you back anytime. Look forward to seeing you soon. Many thanks, Megan James

8/10 还可以

Aimee-May

满意：清洁度、住宿条件和设施、客房舒适度
Milton Keynes city stay
Key collection was difficult during out of office hours, not very intutitve. Apart from this great stay
2017 年 5 月入住 2 晚
Hi Aimee-May, Thank you for your review. We appreciate your honest feedback and will look at making our Key collection process more clear. We are glad you enjoyed your stay apart from that. Look forward to welcoming you back in the future. Many thanks, Megan James