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关于英格尔塞德酒店的点评

4 out of 5
英格尔塞德酒店
2810 Golf Road, Pewaukee, WI

点评

8.6

超赞

10 分 - 超赞。257 条好评，共有 448 条点评" "
8 分 - 还可以。107 条好评，共有 448 条点评" "
6 分 - 一般。42 条好评，共有 448 条点评" "
4 分 - 很差。17 条好评，共有 448 条点评" "
2 分 - 糟糕。25 条好评，共有 448 条点评" "

9.2/10

清洁度

8.8/10

员工和服务

8.4/10

服务设施

9.0/10

住宿条件和设施

8.4/10

环保

点评

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 1 月入住 1 晚
Heather 于 2019 年 1 月 18 日 的回复
Thank you.

10/10 超赞

James

商务旅客
I stayed at this facility in years past under different ownership. It was a good facility then…and a better facility now.
2024 年 5 月入住 1 晚

8/10 还可以

Noelle

与家人出行
满意：员工和服务，清洁度
The rooms are decorated nicely and clean. Great bathrooms and comfy beds. Halls were loud later in the evening despite the policy to keep quieter after 11:00. Used the water park and no one was keeping up with cleaning the tables. Kind of gross and difficult to find a place to sit. Halls and exterior can use sone updating but lobby was nice. Security was heavy at one point due to an issue outside the water park near the arcade so my kids did not go in. Not happy about that.
2024 年 5 月入住 1 晚
Ingleside Front Desk 于 2024 年 5 月 14 日 的回复
Hi, Noelle! Thank you so much for the review! We're so happy you enjoyed the décor and cleanliness of the rooms and the comfy beds. We're sorry your time in the waterpark was not what you wanted. Please feel free to call the hotel directly to discuss your stay, we'd love to hear from you.

10/10 超赞

Samir

满意：清洁度、员工和服务、住宿条件和设施
Good
2024 年 5 月入住 1 晚
Ingleside Front desk 于 2024 年 5 月 9 日 的回复
Thank you for the excellent review! We appreciate you staying with us!

10/10 超赞

Samir

2024 年 5 月入住 1 晚
Ingleside Front Desk 于 2024 年 5 月 7 日 的回复
Thank you for staying with us!

10/10 超赞

Tamara

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice and there was absolutely no smell. No smoke or cleaning products trying to cover up odors. We would definitely stay here again!
2024 年 5 月入住 1 晚
Ingleside Front Desk 于 2024 年 5 月 7 日 的回复
Thank you for your excellent review and for staying with us!

10/10 超赞

Jason

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Easy check in. Friendly staff. Spacious room and clean!
2024 年 4 月入住 1 晚
Ingleside Front Desk 于 2024 年 5 月 1 日 的回复
Thank you for staying with us and leaving a great review!

8/10 还可以

Jessica

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our room was very spacious.
2024 年 4 月入住 2 晚
Ingleside Front Desk 于 2024 年 5 月 1 日 的回复
Thank you for the review!

8/10 还可以

Paul，Los Angeles

满意：清洁度、员工和服务、住宿条件和设施
The rooms were very clean, well appointed and good beds and wifi, the hotel restaurant had good food also. But location is right off a highway so that’s not so great. But for the price convenient location, nice meeting rooms.
2024 年 4 月入住 2 晚
Ingleside Front Desk 于 2024 年 4 月 27 日 的回复
Thank you for staying with us and leaving a review! We're glad you had a nice stay!

8/10 还可以

DENNIS

与家人出行
满意：清洁度
I think the $100 a night for incidentals is a little to much
2024 年 4 月入住 2 晚
Ingleside Front Desk 于 2024 年 4 月 14 日 的回复
Thank you for staying with us and leaving a review!

10/10 超赞

Paul

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
An excellent hotel and the price is right
2024 年 4 月入住 1 晚
Ingleside Front Desk 于 2024 年 4 月 13 日 的回复
Hi, Paul! Thanks for the great review and for staying with us!

10/10 超赞

Katrina

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved my 1st experience with the Ingleside Hotel. I was greeted and served with kindness and professionalism. I highly recommend this business as a 5Star service and entertainment. My kids really enjoyed their time at the Springs Water Park. Thank you Ingleside Hotel🦋❤️
2024 年 4 月入住 1 晚
Ingleside Hotel Front Desk 于 2024 年 4 月 13 日 的回复
Hi, Katrina! We're so glad you had a great stay and enjoyed the waterpark! We look forward to seeing you again!

8/10 还可以

Roxanne

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Should have more elevators and person at desk didnt tell me what wifi was. I did find it on the card envelope.
2024 年 3 月入住 1 晚
Ingleside Front Desk 于 2024 年 3 月 3 日 的回复
Hi, Roxanne! We're sorry you had difficulty with the wifi code and the elevators. Please let us know next time you stay, and we'll put in a room request for something closer to the lobby. Thanks for your review, we appreciate you staying with us!

10/10 超赞

Johnny

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I liked everything kids loved the swimming pool
2024 年 2 月入住 1 晚
Ingleside Front Desk 于 2024 年 2 月 27 日 的回复
Hi, Johnny! Thank you for staying with us! We're so glad the kids loved the pool!

8/10 还可以

Christopher

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I had a mostly enjoyable experience, but the rate offered by Expedia and the amount I was charged for my stay did not match.
2024 年 1 月入住 5 晚
Ingleside Front Desk 于 2024 年 2 月 10 日 的回复
Hi Christopher!Thanks for the review and for staying with us! Please feel free to call the hotel with any discrepancies about your rates. Thank you!

10/10 超赞

Zachary

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Smooth checkin and friendly staff for arriving at nearly 11pm. Everyone was very welcoming. Room was nice too. Stayed in the Presidential Suite. Had a surprisingly cool bathroom with a giant two headed shower and large soaking tub.
2024 年 1 月入住 1 晚
Ingleside Front Desk 于 2024 年 2 月 2 日 的回复
Thank you for your review! We appreciate you staying with us!

8/10 还可以

Deanna

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
Ingleside Front Desk 于 2024 年 2 月 2 日 的回复
Thank you for staying with us!

10/10 超赞

Eric

满意：清洁度、员工和服务、服务设施、住宿条件和设施
What a wild weekend. Stayed here during a power outage and the staff absolutely went above and beyond to make this a smooth and hospitable weekend despite the circumstances. It's made me a lifelong fan!
2024 年 1 月入住 2 晚
Ingleside Front Desk 于 2024 年 1 月 16 日 的回复
Thank you for this excellent review! We will share it with the staff. We appreciate you staying with us!

10/10 超赞

Ben

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 4 晚
Ingleside Front Desk 于 2024 年 1 月 16 日 的回复
Thank you!

10/10 超赞

Robin

满意：清洁度、员工和服务、住宿条件和设施
Beautiful property!
2023 年 12 月入住 2 晚
Ingleside Front Desk 于 2024 年 1 月 16 日 的回复
Thank you!

10/10 超赞

Ben

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Ingleside Front Desk 于 2023 年 12 月 8 日 的回复
Thank you!

10/10 超赞

Nina

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Ingleside Front Desk 于 2023 年 12 月 8 日 的回复
Thank you!

10/10 超赞

Jola

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good food
2023 年 11 月入住 2 晚
Asa K 于 2023 年 11 月 28 日 的回复
Thank you for your recent stay with us. Thank you for the great scores. We will pass on your comments about the food to the F&B team. Have a great holiday season and we hope to see you again soon.

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施
Front desk was great, room was nice, bed really comfy, bathroom nice and DiDi restaurant was good with well made drinks.
2023 年 11 月入住 1 晚
Jordan S. 于 2023 年 11 月 23 日 的回复
Hi, Paul! Thanks for staying with us and for the great review!

10/10 超赞

Hanadi

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Property was nice, clean and the presidential suite was comfortable
2023 年 10 月入住 1 晚
Asa K 于 2023 年 11 月 1 日 的回复
Thank you for your recent stay with us. We appreciate your comments on the cleanliness and comfort of the presidential suite. Have a great rest of your week and we hope to see you again soon!

10/10 超赞

Ryan

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Rooms are great, hotel restaurant, maybe not
The room was fantastic! Spacious, clean, and newly renovated. The hotel restaurant left a little to be desired though. I ate breakfast there and although there was plenty of open tables, they staff was completely overwhelmed and unable to keep up with the few diners they did have. I thought that I'd try again for dinner later in my stay. I got there around 6:00 and the dining room wasn't even open. They did serve dinner at the bar, so I ordered the ribs. I would say they were mediocre at best.
2023 年 10 月入住 5 晚
Asa K 于 2023 年 10 月 30 日 的回复
Thank you for your recent stay with us. Thank you very much for the feedback. I apologize about the service and food quality issues at the restaurant. I will pass these comments onto the restaurant and kitchen teams. We appreciate your feedback on the hotel rooms. Thank you for the visit and we hope to see you again soon.

8/10 还可以

Jack

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Asa K 于 2023 年 10 月 28 日 的回复
Thank you for your recent stay with us. Thank you for the good scores. We hope to see you again soon!

10/10 超赞

mohammadieh

2023 年 10 月入住 1 晚
Asa K 于 2023 年 11 月 5 日 的回复
Thank you for your recent stay with us. Thank you for the great scores. Have a great week and we hope to see you soon!

10/10 超赞

Alison

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The lady at the front desk was very hospitable and helped us with dinner ideas. We ended up staying to eat at the restaurant in the hotel and LOVED the food. Very pleasant experience. We only wished we had more time to explore the water park and the nearby hiking trail.
2023 年 10 月入住 1 晚
Asa K 于 2023 年 10 月 8 日 的回复
Thank you for your recent stay with us. Thank you for the kind words regarding the front desk! We will pass on your feedback regarding the restaurant. It is great to see you had a pleasant experience with us. We look forward to seeing you again soon.

8/10 还可以

Jackie L

2023 年 10 月入住 1 晚
Asa K 于 2023 年 10 月 26 日 的回复
Thank you for your recent stay with us. We are glad to see the nice scores. Have a great day and we look forward to seeing you soon.

10/10 超赞

Ronald

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Super clean!
This is one of the cleanest hotels I have ever stayed in!
2023 年 9 月入住 2 晚
Asa K 于 2023 年 10 月 5 日 的回复
Thank you for your recent stay with us. Thank you for the great scores. We hope to see you again soon!

10/10 超赞

Rick

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚
Asa K 于 2023 年 10 月 3 日 的回复
Thank you for your recent stay with us. Thank you for the great scores. We hope to see you again soon!

4/10 很差

Sharon

不满意：住宿条件和设施，员工和服务
2023 年 9 月入住 2 晚
Asa K 于 2023 年 10 月 5 日 的回复
Thank you for your recent stay with us. Your scores will be shared with our departments. Thank you for your feedback

10/10 超赞

Tammy，La Crosse

满意：清洁度、员工和服务、住宿条件和设施
Had a very nice family reunion here and was very juce
2023 年 9 月入住 3 晚
Asa K 于 2023 年 9 月 20 日 的回复
Thank you for your recent stay with us! I am very happy to see you had a nice family reunion. Thanks for the great scores and we hope to see you soon!

8/10 还可以

Jack

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
convenient to other places
2023 年 8 月入住 2 晚
Asa K 于 2023 年 9 月 15 日 的回复
Thank you for your recent stay with us. Thank you for the nice scores. Have a great rest of your week and we hope to see you soon.

10/10 超赞

Pamela

2023 年 8 月入住 4 晚
Asa K 于 2023 年 9 月 26 日 的回复
Thank you for your recent stay with us! Thank you also for the great scores. We hope to see you again soon!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel With Waterpark
We stayed 2 nights and 3 days in the presidential suite. The room was clean and spacious. Loved the bathroom! The waterpark was perfect size for younger kids. Staff were friendly. My only complaint would be waterpark passes. Our hotel booking did not include waterpark access. We only wanted to visit the waterpark for one day versus the entire stay. Called the front desk to purchase a day pass and was told we can only utilize the waterpark until 4pm, versus 10pm for bookings that included waterpark access. This is frustrating since we were hotel guests. Please consider daily passes with full day access for your hotel guests.
2023 年 8 月入住 2 晚
Tiffany Woodward 于 2023 年 9 月 5 日 的回复
Thank you for taking the time to write a review. We are so glad you enjoyed your recent stay in one of our presidential suites. I have shared your comments about adding one day water park access with our management team. Thank you again for choosing to stay with us!

10/10 超赞

Jennifer

2023 年 8 月入住 1 晚
Asa K 于 2023 年 9 月 19 日 的回复
Thank you for your recent stay with us. Thanks too for the great scores. We hope to see you again soon!

6/10 一般

Cindy

与家人出行
满意：服务设施
不满意：住宿条件和设施
The bar was the best part of this property. The food and service were wonderful. We had a one bedroom suite and when we walked in it smelled like animal pee and there were tons of stains on the carpeting. There was a spider living in the bathroom so it didn't look like the place had been cleaned in a long time.
2023 年 8 月入住 4 晚
Tiffany Woodward 于 2023 年 9 月 5 日 的回复
Cindy,We are sorry to hear about the issues you encountered with your guest room during your stay. I have shared your comments with our Executive Housekeeper and Director of Rooms so they inspect the carpeting for any stains. Thank you for the positive comment about Didi's Bar. We are happy to hear that you felt the food and service was wonderful.

4/10 很差

Richard

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Their restaurant was not good and expensive for the quality of the food. The shower had not been clean before our stay. We stayed in the Presidential Suite, but it was not anything special as they advertise; it's just larger. We have stayed in many places all over the world and thought we would be receiving quality services from the Ingleside, but didn't.
2023 年 8 月入住 2 晚
Tiffany Woodward 于 2023 年 9 月 5 日 的回复
Richard,We are sorry to see that you were disappointed in your recent stay in the Presidential Suite. If there is anything you would suggest that we add to provide more value to the suite, please don't hesitate to let us know.

10/10 超赞

Jeff

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
quiet and safe
2023 年 8 月入住 5 晚
Asa K 于 2023 年 9 月 4 日 的回复
Thank you for your recent stay and the great review. Have a great rest of your week!

10/10 超赞

Emily

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel was beautiful on the inside and clearly recently remodeled. The room was very clean and beds were very comfortable. I have to admit the outside appearance worried me as it is dated and the landscaping was not well kept, but we were all very pleasantly surprised with the interior. The staff were all very friendly and accommodating, will definitely stay again!
2023 年 8 月入住 1 晚
Tiffany Woodward 于 2023 年 9 月 5 日 的回复
Emily,Thank you for taking the time to write a review about your recent visit. We are so glad to hear that your guest room and our staff both exceeded your expectations. Our team looks forward to welcoming you back again in the future.

10/10 超赞

Kimble，Austin

2023 年 8 月入住 1 晚
Asa K 于 2023 年 9 月 17 日 的回复
Thank you for your recent stay with us. Thank you also for the great scores. We hope to see you again soon.

10/10 超赞

Robert

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 4 晚
Asa K 于 2023 年 8 月 19 日 的回复
Thank you for the great score! Thanks for staying with us. Enjoy the rest of your summer!

10/10 超赞

patrick，MIAMI

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is very clean. Very Comfortable quiet and pace. Very recommended.
2023 年 8 月入住 1 晚
Asa K 于 2023 年 8 月 19 日 的回复
Thanks for the great score! We have you had a great stay with us. Enjoy the rest of your summer.

10/10 超赞

Jill

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The beds and pillows are very comfortable. The breakfast buffet is an additional cost but many optionsare to be had, food was plentiful and tasty.
2023 年 8 月入住 1 晚
Tiffany Woodward 于 2023 年 8 月 16 日 的回复
Jill,Thank you for the feedback regarding your recent stay. Your positive remarks about Didi's Restaurant and your guest room are truly valued. We're looking forward to the opportunity of having you as our guest again in the future.

8/10 还可以

Jason

2023 年 8 月入住 1 晚
Tiffany Woodward 于 2023 年 9 月 5 日 的回复
We appreciate you taking the time to let us know you enjoyed your recent stay.

10/10 超赞

Rossana

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was a beautiful hotel, clean and everyone was friendly and helpful. I would definitely stay here again and recommend to others.
2023 年 8 月入住 2 晚
Asa K 于 2023 年 8 月 13 日 的回复
Thank you for your recent stay with us. Thank you also for the positive comments. We hope to see you again soon!

10/10 超赞

Jennifer

与家人及幼儿出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Water park attached to hotel is excellent for young children. I did not like the extra $40 charge for water park passed.
2023 年 8 月入住 2 晚
Asa K 于 2023 年 8 月 10 日 的回复
Thank you for your recent stay with us. I am glad you enjoyed the water park. As the water park is a separate business, there is a fee for guests to use. The hotel also offers packages that include water park passes. Have a great rest of your summer.

10/10 超赞

Judd

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 4 晚
Asa K 于 2023 年 8 月 10 日 的回复
Thank you for your recent stay with us. It is nice to see the nice scores! Have a great rest of your summer.