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关于格伦迪欧萨酒店的点评

4.5 out of 5
格伦迪欧萨酒店
3 Ramparts Close, Montego Bay, Saint James

点评

6.6
10 分 - 超赞。140 条好评，共有 674 条点评" "
8 分 - 还可以。192 条好评，共有 674 条点评" "
6 分 - 一般。177 条好评，共有 674 条点评" "
4 分 - 很差。80 条好评，共有 674 条点评" "
2 分 - 糟糕。85 条好评，共有 674 条点评" "

7.2/10

清洁度

7.8/10

员工和服务

6.0/10

服务设施

6.4/10

住宿条件和设施

点评

2/10 糟糕

Charlene

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Feeling Scammed and need support from Hotels.com!
I paid over $1800.00 to stay at the Grandiosa between 5/26-6/15/20 and they were not open for business due to COVID-19. I have made numerous calls with no response. Hotels.com have tried as well with no response. I don’t believe that they are still a functioning hotel. I am demanding my money back and I demand that Hotels.com intervene and make sure that my money is returned! So far I have been told that my money is non refundable. How can this be so if I never received what I paid for to no fault of my own. I wanted to book for a later date but As I stated they have not returned my calls or Hotels.com. I feel scammed and feel this to be fraudulent practices. I am a senior citizen who thought that I could depend on Hotels.com to ensure fair practices by the hotels they advertise. The jury is still out!
2020 年 5 月入住 20 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
2018 年 9 月入住 1 晚

6/10 一般

真实旅客

Did not stay as we pulled up outside there was work person carrying out workso Decided not to stay or check in
2020 年 3 月入住 1 晚

6/10 一般

Purificación

不满意：住宿条件和设施
Mejorar bastante i
Bueno, la cama muy cómoda para dormir, el resto necesita renovarse y los que venimos de fuera, por el jet lag, necesitamos tomar café o desayunar muy temprano y no hayningun lugar ,ni en el hotel ni cerca hasta las ocho a.m para poder hacerlo, y esa hora es ya la hora del almuerzo en europa. Poner minimo, una máquina expendedora de cafés, gracias.
2020 年 1 月入住 1 晚

6/10 一般

真实旅客

满意：员工和服务
不满意：服务设施
Did not know it was undergoing renovation. No running water when I checked in. Staff was pleasant. Room was clean, however.
2020 年 1 月入住 1 晚

2/10 糟糕

真实旅客

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
There was construction the hotel was not ready fo3 guest and you huus are making it seem like a all inclusive and its not.
2020 年 1 月入住 12 晚

8/10 还可以

Abdul，Brooklyn, New York

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s ok for me. As I was out all the time, construction is going on during the day and this is due to the fact to expand and makes the property a more better place. Very affordable and cheap compare to other hotels around, very close to Doctors cave beach, hotel, and the main town.
2020 年 1 月入住 5 晚

10/10 超赞

真实旅客

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room is renovated with brand new showers and furniture, it’s clean with daily housekeeping
2020 年 1 月入住 4 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 9 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I will come back.
The staff was amazing. Not rated 5* simply because the hotel is under renovations. It is a lovely hotel and the pool is terrific. The renovations will make the hotel even better especially with the addition of an elevator. They had free tea and coffee along with use of a microwave because the restaurant is currently closed. They offered free shuttle to a nearby restaurant for breakfast which was nice. For dinner we walked to Peppa’s restaurant about one block away. Very lovely setting and yummy food. The staff at Grandiosa were very pleasant and accommodating. I will stay again. Can not wait to see the completed Reno’s.
2020 年 1 月入住 2 晚

2/10 糟糕

真实旅客

与家人及幼儿出行
不满意：清洁度、服务设施、住宿条件和设施
Every time was bad room was a mess they don’t clean your room properly formal over there having renovation nobody tells you when your book deal that they was having renovation you cannot get hot water it was totally a mess going back there one percent
2019 年 12 月入住 9 晚

6/10 一般

真实旅客

2019 年 12 月入住 4 晚

2/10 糟糕

Davion

不满意：清洁度、员工和服务、住宿条件和设施
Should be closed during renovations
They should not be open to guest right now during their renovations. They start banging at 7am and it goes ALL DAY. The restaurant is closed, the bar is closed, and your afraid to get in the pool because they are doing construction. Its not close to anything (except the airport) so you have to walk down the street to find anything. The staff is okay, its not their fault. I should've read the reviews and paid attention. If your reading this, DO NOT STAY THERE until they confirm the renovations are done. The hotel is probably beautiful when they are in full operation.
2019 年 12 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、服务设施、住宿条件和设施
The property is being upgraded to provide proper services for staff in the future. Staff is still accommodating
2019 年 12 月入住 2 晚

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very poor condition known TV no telephone no restaurants floors are very dirty too much Construction nobody to talk to about anything need to close and Remodel and open robbing us of our hardworking money that's not fair
2019 年 12 月入住 4 晚

10/10 超赞

JoyR，Brooklyn NY

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was friendly and nice, there was adequate parking, Wifi signal was strong and the room was clean and comfortable.
2019 年 11 月入住 5 晚

6/10 一般

Hydeawaymam，NYC

商务旅客
满意：清洁度
The location it was very close to the airport that's a plus
2019 年 12 月入住 1 晚

4/10 很差

NG

与家人出行
满意：清洁度
不满意：住宿条件和设施，服务设施
Property under major construction. It’s a tip. Dust everywhere. Online Photos of rooms very misleading. Very disappointing. Ceiling/player peeling in bathroom and closet. Door lock and safety chain was flimsy and inferior. 0n a positive note: AC worked great. Bed linen was clean and fresh smelling.
2019 年 12 月入住 1 晚

6/10 一般

Chan，Toronto

与家人及幼儿出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
I like how private the property was compared to other hotels. The property was under renovation and I was not aware. The staff was friendly and helpful. Also, there is no wifi in the rooms, only in the common areas, which was ok. I'd visit again after the renovations are complete though.
2019 年 11 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The service was amazing. Great people. And close location
2019 年 11 月入住 1 晚

6/10 一般

真实旅客

2019 年 11 月入住 1 晚

10/10 超赞

Owen

满意：员工和服务、服务设施、住宿条件和设施
I like where it is it easy to go in town and it gives you good view
2019 年 11 月入住 24 晚

2/10 糟糕

Drew

与家人出行, 商务旅客
不满意：清洁度、员工和服务、服务设施
They are doing work and you can’t sleep on the day time
2019 年 11 月入住 4 晚

10/10 超赞

真实旅客

2019 年 11 月入住 1 晚

4/10 很差

真实旅客

商务旅客
不满意：住宿条件和设施
This property is undergoing renovation so there was a fair amount of noise during the daytime. Additionally, the restaurant at the property is closed during the renovation. Though they do provide a shuttle service to their sister property, I found it very inconvenient.
2019 年 11 月入住 5 晚

4/10 很差

Lydia

满意：清洁度
不满意：住宿条件和设施
Do not recommend
Hotel was under construction so there was alot of noise. Restaurant was closed.
2019 年 11 月入住 1 晚

6/10 一般

Clinton，Stone mtn. Ga. 30083 usa.

商务旅客
满意：员工和服务
It's location. However, it's not a walking distant to the heart of the town/hipstrip.
2019 年 10 月入住 13 晚

8/10 还可以

真实旅客

2019 年 11 月入住 1 晚

10/10 超赞

Marcello，Seattle, WA

满意：清洁度、员工和服务、住宿条件和设施
Very clean swimming pool and amazingly friendly staff. The property is under renovation at this moment so it's understandable that all hotel functions, such as kitchen and overall facility neatness, but Grandiosa Hotel is going to be great when work's done!
2019 年 11 月入住 1 晚

2/10 糟糕

真实旅客

2019 年 11 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 10 月入住 7 晚

10/10 超赞

Eve，Montréal

满意：清洁度、员工和服务、住宿条件和设施
Tranquille. Parking. Belle vue. Sécuritaire.en rénovation. Les nouvelles chambres sont magnifiques
2019 年 10 月入住 7 晚

4/10 很差

真实旅客

与家人出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Needs a complete renovation. Exterior, bathrooms, painting, etc.
2019 年 10 月入住 1 晚

2/10 糟糕

真实旅客

2019 年 10 月入住 3 晚

8/10 还可以

Lav，Fl

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ocean view... property under construction but still beautiful.. loved the pool n loved my room. Walking distance to the beach
2019 年 10 月入住 1 晚

4/10 很差

真实旅客

团体旅客
不满意：住宿条件和设施，清洁度
First thing no hot water the pool was Dirty they were doing construction The place was a mess
2019 年 10 月入住 7 晚

8/10 还可以

michael

与家人出行
满意：员工和服务，清洁度
This hotel has a lovely pool, friendly staff and convenient location. It was recently bought over by a new owner and is going through extensive redecoration and internal refurbishment. There is currently no kitchen or drinks services/sales. Hot water is sporadic too. Internet is available in the reception lounge.
2019 年 10 月入住 1 晚

8/10 还可以

Amanda

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Happy with accommodation
I stayed only one night. Would like to see different better quality soap in bathroom. Was fairly quiet, could hear barking dogs during the night - hard to control this I guess. I know renovation is taking place, but would have loved dining area to be open for business; or at least a tray of bottled water, tea, light food etc for guests to help themselves.
2019 年 10 月入住 1 晚

8/10 还可以

Nadine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 2 晚

10/10 超赞

Sashanna

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was wonderful and the staff was great..
2019 年 10 月入住 4 晚

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施
It's centrally located but they are under renovation so I had no access to the kitchen. I had to go out for dining. Otherwise, it will always be my go to place.
2019 年 9 月入住 7 晚

10/10 超赞

Sophiemika，Bruxelles

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
very good welcome with miss marcia....beautiful view from the terrasse
2019 年 9 月入住 1 晚

8/10 还可以

Stacy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice view
Nice view. Hotel is located on the top road so it’s not right on the beach, but you could see the beach from some rooms. The restaurant is under renovation. It have steps and no elevator. I was told they are working on installing a elevator. The WiFi only works in lobby area. AC was cold and the water did get hot. The bed was a lil hard. No refrigerator nor microwave in the rooms. Can get in town for 100jmd . Staff at front desk were very helpful. Nice place to go and getaway from everyone. Beach about 20 minute walk and airport less than a 5 minute drive from property. I will return.
2019 年 9 月入住 1 晚

10/10 超赞

Dale

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 2 晚

10/10 超赞

Unknown

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s amazing,they are all like family.....I love them
2019 年 9 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 8 月入住 4 晚

4/10 很差

真实旅客

团体旅客, 商务旅客
不满意：员工和服务、服务设施、住宿条件和设施
Hotel em reforma, sem internet, sem restaurante para café da manha. A noite faltou agua no chuveiro. Nao recomendo para ninguem.
2019 年 8 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2019 年 8 月入住 1 晚

10/10 超赞

真实旅客

满意：员工和服务、服务设施、住宿条件和设施
It was very good I like the service when I ask you something they provided to me so it's very good I can give him like three stars more
2019 年 8 月入住 5 晚

6/10 一般

Felecia

与家人出行
满意：清洁度、员工和服务、客房舒适度
High on the hill
The room as big and clean and the staff was nice and friendly A pipe burst at the hotel on one of the floors above our room Leaving us without water for almost the entire day so we couldn't wash hands and flush, glad I brought sanitizer with me The Hotel is nice but you have to take a taxi down to the hip strip, it is not walking distance and the hotel sits way up on a hill
2019 年 8 月入住 3 晚