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关于贝勒维智选假日套房酒店 - IHG 旗下酒店的点评

2.5 out of 5
贝勒维智选假日套房酒店 - IHG 旗下酒店
10804 S 15th St, Bellevue, NE

点评

8.8

超赞

10 分 - 超赞。230 条好评，共有 400 条点评" "
8 分 - 还可以。122 条好评，共有 400 条点评" "
6 分 - 一般。26 条好评，共有 400 条点评" "
4 分 - 很差。10 条好评，共有 400 条点评" "
2 分 - 糟糕。12 条好评，共有 400 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

9.2/10

服务设施

9.2/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Dyane

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The breakfast ladies really took pride in their work. Made sure breakfast was delish and sparkling clean all three mornings. Always greeting guests with a smile. The rooms were clean and always plenty of towels. The pool is a bit small but VERY clean. Would def stay again without a doubt.
2024 年 5 月入住 3 晚
Management 于 2024 年 5 月 10 日 的回复
Thank you for your review!

4/10 很差

Jonathan

与家人出行
不满意：员工和服务，清洁度
There was hair in our tub and food in the fridge from the previous guest. The staff was less than friendly. I would not recommend
2024 年 5 月入住 1 晚

10/10 超赞

Pat

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Management 于 2024 年 5 月 2 日 的回复
Thank you for your review!

8/10 还可以

Shannon

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Front desk very friendly.
2024 年 4 月入住 1 晚
Management 于 2024 年 4 月 29 日 的回复
Thank you for your review!

2/10 糟糕

James

与家人出行
满意：住宿条件和设施，清洁度
Property was clean, breakfast above average for this tier of hotel, beds and bedding comfortable, and desk staff was pleasant for check in. However we departed after one night to another hotel so we could actually sleep. People one floor above us apparently were chasing each other around the room. So much noise it could be heard in the breakfast area. Lodging complaints to staff ineffective, as I was told we should expect noise because they had many children at the hotel. Ummm - NO !! The kids were not the problem, and this racket was far beyond acceptable. I average about 6 nights a month in hotels. This is my one and only experience having to depart to another hotel because of other guests behavior.
2024 年 4 月入住 2 晚
Management 于 2024 年 4 月 16 日 的回复
Hi James- Thank you for your review. I'm sorry you did not enjoy your stay at our hotel. While it was a very busy weekend, we do abide by quiet hours starting in the evening. Safe Travels.

10/10 超赞

Marcela

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I’ve stayed in many hotels and Shay had the most utmost customer service in any hotel I’ve been in. The cleaning staff was amazing. I have already recommended this hotel and they stood a night. I’m part of an organization that has many members and I’ve already recommended the hotel as a stay for when they visit Nebraska. Again Shay was amazing.
2024 年 4 月入住 4 晚
Shelby Hansen 于 2024 年 4 月 12 日 的回复
Hi Marcela!Thank you for your review. We are glad you enjoyed your stay with us!

10/10 超赞

Colleen

满意：清洁度、员工和服务、住宿条件和设施
Staff very nice and clean
2024 年 4 月入住 3 晚
Shelby Hansen 于 2024 年 4 月 5 日 的回复
Hi Colleen-Thank you for your review. We are glad you enjoyed your stay with us.

10/10 超赞

Sherri，Blue Mound

与家人出行
We stay here quite often. Very clean, staff is wonderful, easy check in.
2024 年 4 月入住 1 晚
Shelby Hansen 于 2024 年 4 月 4 日 的回复
Thank you for your review!

10/10 超赞

Sherri

2024 年 2 月入住 1 晚
Shelby Hansen 于 2024 年 2 月 5 日 的回复
Hi Sherri!Thank you for your review. We are glad you enjoyed your stay with us!

10/10 超赞

Allison

与家人出行
满意：清洁度、员工和服务、服务设施
Friendly
2024 年 1 月入住 2 晚
Shelby Hansen 于 2024 年 2 月 5 日 的回复
Hi Allison!Thank you for your review. We are glad you enjoyed your stay with us!

10/10 超赞

Yosdania

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Me gustó mi estadía, muy tranquilo el lugar, y una atención muy buena
2024 年 1 月入住 3 晚
Shelby Hansen 于 2024 年 1 月 30 日 的回复
Gracias, Yosdania! Te agradecemos que te quedes con nosotros. Espero volver a verte pronto!

10/10 超赞

Martha

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place
2023 年 12 月入住 2 晚
Shelby Hansen 于 2024 年 1 月 25 日 的回复
Hi Martha! Thank you for your review. We are glad you stayed with us at the Holiday Inn Express & Suites Bellevue. Looking forward to welcoming you again very soon.

10/10 超赞

Dyanne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was an excellent hotel. The entire property was clean and well maintained. The staff were very friendly and helpful. We would definitely stay here again.
Shelby Hansen 于 2024 年 1 月 9 日 的回复
Hi Dyanne!Thank you for your great review. We are glad you enjoyed your stay with us. We hope to see you again very soon!

10/10 超赞

Sherri

与家人出行
满意：服务设施
This is the second time staying here at the Holiday Inn Express in Bellevue, NE, we love the place, very clean, beds are comfortable. The staff are very friendly & helpful. I would recommend to anyone to stay here. ❤️
2023 年 12 月入住 1 晚
Shelby Hansen 于 2024 年 1 月 2 日 的回复
Hello Sherri! We are so glad you enjoyed your stay with us at the multi-award-winning Holiday Inn Express & Suites Bellevue. We look forward to welcoming you again soon. Safe Travels!

10/10 超赞

Tami

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Front desk clerk was exceptional.
2023 年 11 月入住 1 晚
Isaiah 于 2023 年 11 月 29 日 的回复
Thank you so much for the perfect rating for your stay at our hotel. We are so pleased to hear that your time with us was great. Again, thank you for the feedback and for choosing the Holiday Inn Express Belleuve (Omaha Area).

10/10 超赞

Sherri

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean room, and was quiet
2023 年 11 月入住 1 晚
Shelby Hansen 于 2023 年 11 月 27 日 的回复
Hi Sherri!Thank you for your review. We are glad you enjoyed your stay and look forward to welcoming you again soon.Safe Travels!

10/10 超赞

Andrew

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great
2023 年 9 月入住 1 晚
Shelby Hansen 于 2023 年 9 月 20 日 的回复
Thank you for your review! We are glad you enjoyed your stay with us.

10/10 超赞

Charleen

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
They provided everything we could have dreamed of for our large group of 10 in 4 rooms. Could not have asked for anything more wonderful and and such tasty great breakfasts!!! Thanks to everyone of your staff. Charlee Barutha Room 133.
2023 年 9 月入住 3 晚
Shelby Hansen 于 2023 年 9 月 18 日 的回复
Hi Charleen!Thank you so much for your fantastic review! We are glad you enjoyed your stay at the multi-award winning Holiday Inn Express & Suites Bellevue! Hope to see you back again very soon!

2/10 糟糕

Schnell

2023 年 9 月入住 2 晚
Shelby Hansen 于 2023 年 11 月 27 日 的回复
Hello -We are disappointed you didn't enjoy your stay with us. We are unaware of any issues you may have encountered during the dates of your stay. Please reach out to us to elaborate on issues you had.Safe Travels.

6/10 一般

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Cable tv kept cutting off. Staff was great
2023 年 9 月入住 3 晚
Shelby Hansen 于 2023 年 9 月 5 日 的回复
Hello-Thank you for your review. We apologize for the inconvenience of the Cable cutting off. We hope you come back and see us again very soon.

10/10 超赞

wyatt，omaha

满意：清洁度、员工和服务、住宿条件和设施
all good
2023 年 9 月入住 2 晚
Shelby Hansen 于 2023 年 9 月 5 日 的回复
Hi Wyatt!Thank you for your review! We are glad you enjoyed your stay at the Holiday Inn Express & Suites Bellevue! We hope to see you again very soon!

10/10 超赞

Hailey

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 8 月入住 2 晚
Shelby Hansen 于 2022 年 8 月 9 日 的回复
Hi Hailey! Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back again in the future! Safe Travels!

6/10 一般

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Disappointed
Had very rude guests above us that fought all night. It was on and off from 3-430 in the morning when they finally came downstairs and were fighting in our hallway. Front desk was very quick to respond but dis not offer me any sort of discount for the stay
2022 年 3 月入住 3 晚
Shelby Hansen 于 2022 年 4 月 12 日 的回复
Thank you for your review. We are also disappointed that you didn't have an amazing experience with us. Our front desk is staffed 24/7, so if you ever have an issue like this, we are always here to help! We hope you give us another chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 超赞

Leah

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Spacious room with comfortable beds and great hot breakfast. Convenient location with lots around but still quiet.
2022 年 3 月入住 2 晚
Shelby Hansen 于 2022 年 3 月 21 日 的回复
Hi Leah! Thank you for your fantastic review! We are so glad you enjoyed your stay with us and hope to welcome you back soon! Safe Travels!

10/10 超赞

David

与家人及幼儿出行
满意：员工和服务、服务设施、住宿条件和设施
Staff was excellent…a Filipino girl at the front was very accommodating to us. Great place to stay. We will be coming back!
2022 年 3 月入住 1 晚
Shelby Hansen 于 2022 年 4 月 12 日 的回复
Thank you for your review! We are glad you enjoyed you stay with us. We hope to accommodate you again in the future!

10/10 超赞

Rex

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 2 月入住 1 晚
Shelby Hansen 于 2022 年 2 月 15 日 的回复
Thank you for your 10 out of 10 review! We hope to accommodate you again if you find yourself in our area! Safe Travels,

10/10 超赞

Rachel

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 2 月入住 1 晚
Shelby Hansen - Director of Sales 于 2022 年 2 月 10 日 的回复
Hi Rachel- Thank you for your fantastic review! We are glad you enjoyed your stay with us and hope to welcome you back again in the future! Safe Travels!

2/10 糟糕

Regina

2022 年 2 月入住 1 晚
Shelby Hansen 于 2022 年 2 月 7 日 的回复
Hi Regina- Thank you for your review. I show that you went through as a No Show at our location for your reservation. Please reach out to me with your concerns, so I can address them accordingly. Kind Regards,

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean comfortable room, friendly helpful staff. Good hot water and real towels. Nice hot breakfast with good selection. We will likely be back next time we come to Bellevue.
2022 年 1 月入住 1 晚
Shelby Hansen - Director of Sales 于 2022 年 1 月 31 日 的回复
Hello! Thank you for your fantastic review of the Holiday Inn Express & Suites Bellevue! Thank you for staying with us and we look forward to welcoming you back in the future! Safe Travel,

10/10 超赞

mark

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 1 月入住 3 晚
Shelby Hansen - Director of Sales 于 2022 年 1 月 26 日 的回复
Hi Mark! Thank you for your review! We are glad you enjoyed your stay with us and hope to see you again soon! Safe Travels!

10/10 超赞

Pamela

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
New regular stay
Wonderful stay from start to finish. Pool was larger than most indoor pools, buffet breakfast was diverse and delicious. Cookies, coffee, fresh water and board games were available in the lobby. The beds were so comfortable and room was quiet. I travel to Papillion monthly to see my granddaughter and this will now be my regular spot. Staff were kind, friendly and attentive.
2022 年 1 月入住 1 晚
Shelby Hansen 于 2022 年 1 月 24 日 的回复
Hi Pamela! Thank you for your fantastic review! We are so glad you enjoyed your stay with us and look forward to welcoming you back very soon! Safe Travels!

8/10 还可以

Patricia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 1 月入住 1 晚
Shelby Hansen 于 2022 年 1 月 24 日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites BELLEVUE (OMAHA AREA). Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 超赞

Sara

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay here!
Here for a funeral. Staff very accommodating with late check out. Clean, comfortable room. Absolutely would stay here again.
2022 年 1 月入住 1 晚
Shelby Hansen 于 2022 年 1 月 17 日 的回复
Thank you for the 10 out of 10 review! We are glad you enjoyed your stay with us. If you're in the area again, we would love to accommodate you! Safe Travels!

10/10 超赞

Michael

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 11 月入住 1 晚

10/10 超赞

Al

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant experience
I've visited this hotel about 3-4 times over the years and keep returning to it. The service is great, the food is good, and the whole experience was pleasant. I will stay with them again on a future trip.
2021 年 11 月入住 2 晚
Shelby Hansen 于 2021 年 11 月 29 日 的回复
Hello! Thank you for your review. We are glad you enjoyed your stay with us again! We hope you welcome you back again soon! Safe Travels!

10/10 超赞

Lisa

2021 年 10 月入住 1 晚
Shelby Hansen 于 2021 年 11 月 22 日 的回复
Hi Lisa! Thank you for the 10 out of 10 review. We are glad you enjoyed your stay with us at the Holiday Inn Express & Suites Bellevue! Safe Travels!

4/10 很差

Amee

2021 年 11 月入住 2 晚
Shelby Hansen 于 2021 年 11 月 9 日 的回复
Thank you for choosing Holiday Inn Express & Suites and for taking the time to provide feedback about your experience at Holiday Inn Express & Suites BELLEVUE (OMAHA AREA). I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. Please feel free to reach out to discuss your concerns so we can coach our team and provide a better experience in the future.

10/10 超赞

Dale

2021 年 10 月入住 1 晚
Kelsey Grant 于 2021 年 11 月 9 日 的回复
Thank you for leaving a great review with us! We are so pleased to hear that you had a wonderful experience here at the Holiday Inn Express in Bellevue! We look forward to helping serve you next time you are in town! Thanks, General Manager

10/10 超赞

Patrice

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I liked how clean and tidy the property was.
2021 年 11 月入住 2 晚
Shelby Hansen 于 2021 年 11 月 8 日 的回复
Hi Patrice- Thank you for your review. We are glad you enjoyed your stay with us and hope to welcome you back again in the future! Safe Travels!

2/10 糟糕

Lynette

2021 年 11 月入住 2 晚

10/10 超赞

Kathleen

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 10 月入住 2 晚
Shelby Hansen 于 2021 年 11 月 2 日 的回复
Hello Kathleen- Thank you for the fantastic review. We are glad you enjoyed your stay with us. Safe Travels!

8/10 还可以

Teresa

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great. Nice staff, clean and updated rooms, front area etc. the only negative was they had us in a room right next to their kitchen/breakfast area so starting at 3:30 am there was banging, pounding, and tons of noise easily heard in our room. I could not sleep. Avoid room 130.
2021 年 10 月入住 1 晚
Shelby Hansen 于 2021 年 10 月 11 日 的回复
Hi Teresa- Thank you for your review. I'm sorry that you were inconvenienced during your stay. Our breakfast attendants try their best to be as quiet as possible while fixing our complimentary hot breakfast for our guests. We hope you will be able to stay with us again and get a good nights rest. Safe Travels.

8/10 还可以

Kelly

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 10 月入住 1 晚
Shelby Hansen 于 2021 年 10 月 4 日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites BELLEVUE (OMAHA AREA). Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express & Suites BELLEVUE (OMAHA AREA).

8/10 还可以

Ken

2021 年 10 月入住 1 晚

10/10 超赞

KRISTEN

满意：清洁度、员工和服务、服务设施、住宿条件和设施
They let me check in early without question.
2021 年 9 月入住 1 晚
Shelby Hansen 于 2021 年 9 月 23 日 的回复
Hi Kristen! Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites BELLEVUE (OMAHA AREA). I'm glad you room was ready and we were able to check you in early! We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express & Suites Bellevue!

8/10 还可以

Rebecca

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 9 月入住 3 晚
Shelby Hansen 于 2021 年 9 月 23 日 的回复
Hi Rebecca- Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites BELLEVUE (OMAHA AREA). We strive to make each stay as pleasant and comfortable as possible. We hope that you will give us the opportunity to serve you again in the future.

10/10 超赞

Haim

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 9 月入住 1 晚
Shelby Hansen 于 2021 年 9 月 22 日 的回复
Hi Haim- Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites BELLEVUE (OMAHA AREA). Please know that your feedback is extremely valuable to us. We are glad you enjoyed your stay and hope to welcome you back very soon. Safe Travels!

2/10 糟糕

Orel

与家人出行
不满意：住宿条件和设施
Pretty bad.
Had just stayed in a Holiday Inn Express in Springfield the night before. What a difference. From Service to cleanliness. I had to ask 3 times for someone to just come make the beds and take out trash before they came and the trash was still in the room.
2021 年 9 月入住 3 晚
Shelby Hansen 于 2021 年 9 月 7 日 的回复
Hello Orel, Thank you for your review. I'm so sorry to hear that your room was not cleaned during your stay. As you are aware, travel looks a little different than it did a few years ago. Most hotel chains are currently offering housekeeping only on a request basis due to social distancing in an attempt to mitigate any risk to both staff and guests. I am disappointed to hear that your request for housekeeping was not properly documented so that our housekeeping team could accommodate your request. I will definitely be looking into our procedures at our front desk to ensure requests of this nature are being communicated properly. Again, thank you for taking the time to share your thoughts and concerns with us. We hope you will give us another chance should your travels bring you back to Bellevue.

10/10 超赞

Cassaundra

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable and great breakfast
2021 年 9 月入住 3 晚
Shelby Hansen 于 2021 年 9 月 7 日 的回复
Hi Cassaundra- Thank you for taking the time to share your thoughts with us. We are glad you enjoyed your stay and hope to welcome you back again very soon! Safe Travels!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2021 年 9 月入住 1 晚
Shelby Hansen 于 2021 年 9 月 7 日 的回复
Hi Jessica - Thank you for taking the time to share your thoughts with us. We are glad you enjoyed your stay and hope to welcome you back again very soon! Safe Travels!