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关于巴黎美洲贝斯特维佑酒店的点评

2 out of 5
巴黎美洲贝斯特维佑酒店
3755 NE Loop 286, Paris, TX

点评

6.4
10 分 - 超赞。77 条好评,共有 391 条点评" "
8 分 - 还可以。98 条好评,共有 391 条点评" "
6 分 - 一般。77 条好评,共有 391 条点评" "
4 分 - 很差。68 条好评,共有 391 条点评" "
2 分 - 糟糕。71 条好评,共有 391 条点评" "

6.4/10

清洁度

7.4/10

员工和服务

5.6/10

服务设施

6.0/10

住宿条件和设施

5.2/10

环保

点评

10/10 超赞

Robert

商务旅客
满意:服务设施
Plenty of room to park my 18 wheeler.
2024 年 5 月入住 1 晚

4/10 很差

Sonia

与配偶出行, 商务旅客
满意:员工和服务
不满意:清洁度
Bed sheets and pillows were dirty
2024 年 4 月入住 1 晚
ABVI Management 于 2024 年 4 月 30 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. We will look into your concerns immediately. Have safe travels and we look forward to welcoming you back!

8/10 还可以

Ganesan

2024 年 2 月入住 1 晚
ABVI Management 于 2024 年 4 月 19 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. Have safe travels and we look forward to welcoming you back!

10/10 超赞

Shakiya

满意:住宿条件和设施,员工和服务
不满意:清洁度
It was a great stay
2024 年 2 月入住 1 晚
ABVI Management 于 2024 年 4 月 16 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. Have safe travels and we look forward to welcoming you back!

4/10 很差

Donald

满意:员工和服务
不满意:住宿条件和设施,清洁度
Property needs a big time facelift…furniture, sink, towels, frig, microwave, TV…all extremely worn. Internet didn’t work in first room so had to move to another room. Staff were fabulous though which helped a lot.
2024 年 4 月入住 2 晚
ABVI Management 于 2024 年 4 月 10 日 的回复
Dear Guest-Thank you for leaving us your feedback. We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. WE strive to make every guest experience the absolute best it can be.We are constantly working on upgrading and improving the property. Please do consider us in the future while traveling to make things right. Have a blessed day!

6/10 一般

CHRISTIAN,Salina

带宠物出行
不满意:住宿条件和设施
Poor towels, no breakfast
2024 年 3 月入住 1 晚
ABVI Management 于 2024 年 3 月 30 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. We will look into your concerns immediately. Have safe travels and we look forward to welcoming you back!

6/10 一般

Chris

商务旅客
满意:员工和服务
Checking it was easy. Guy at the front desk was great and very friendly!
2024 年 2 月入住 1 晚
ABVI Management 于 2024 年 2 月 28 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. Have safe travels and we look forward to welcoming you back!

2/10 糟糕

Raymond

与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ask for receipt was told i had to get it from Expedia when i said they gave me one last week he didnt care i said i would never stay here again. The man behind the desk told get out Which i wasnt happy then chase me out the building say he was going to hurt me if i didnt leave
2024 年 2 月入住 1 晚
ABVI Management 于 2024 年 2 月 24 日 的回复
Dear Guest-You should be ashamed for leaving this false review and also your behavior that morning of your checkout. The front desk manager had advised you correct information in regards to retrieving your receipt from Expedia since you paid them, and not the hotel directly. Since you did not like what he was stating, you then very aggressively started belittling him and shouting profanity. You were advised to leave the building immediately and were walked out. At no point did anyone from this establishment threatened you in any manner. A case against you has been opened with Expedia and you will never step a foot in this building. You should be ashamed of your actions!

2/10 糟糕

jennifer

不满意:清洁度、住宿条件和设施、客房舒适度
First room had vomit and other gross stains on the bed. Front desk quickly moved us to a second room that was just marginally better. Bed super uncomfortable and the fridge made a awful ticking noise all night. I did appreciate them giving me my 2nd night i had purchased back after informing them i was not staying another night.
2024 年 2 月入住 2 晚
ABVI Management 于 2024 年 2 月 16 日 的回复
Dear Guest-Thank you for leaving us your feedback. We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. Upon your checkout the room were cleaned thoroughly and found out that those were indeed spilled coffee stains, which were over looked. Please do give us another opportunity to make things right in the near future. Have a blessed day.

10/10 超赞

Michael

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
ABVI Management 于 2024 年 2 月 15 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. Have safe travels and we look forward to welcoming you back!

10/10 超赞

Lester,San Antonio

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Conveniently located, friendly staff, clean room. My room had a couch, which was really nice. Commode was low to the ground, which is great kids and short people. Being that I’m 5’10” it took some getting used to. The only issue was noise from young kids driving loud vehicles along Loop 286 at 3:00am.
2024 年 2 月入住 1 晚
ABVI Management 于 2024 年 2 月 13 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. Have safe travels and we look forward to welcoming you back!

6/10 一般

真实旅客

满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
ABVI Management 于 2024 年 1 月 19 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. Have safe travels and we look forward to welcoming you back!

6/10 一般

TIMOTHY

满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
ABVI Management 于 2023 年 12 月 27 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. Have safe travels and we look forward to welcoming you back!

8/10 还可以

Clarence

Bathroom really dirty dirt in corner of
2023 年 12 月入住 1 晚
ABVI Management 于 2023 年 12 月 24 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. We will look into your concerns immediately. Have safe travels and we look forward to welcoming you back!

4/10 很差

matthew

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
They advertised free breakfast which isn’t true. Just better options.
2023 年 12 月入住 8 晚
ABVI Management 于 2023 年 12 月 10 日 的回复
Dear Guest- We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your week long stay. I do believe we had offered a full refund upon your check-in but you had opted to stay put because of our great value. We always strive to make every guest experience the absolute best it can be. Have a blessed day!

6/10 一般

真实旅客

与家人出行
满意:清洁度、员工和服务、客房舒适度
A bit tired looking. Plenty of noise from adjacent highway. Exterior of premises not well kept.
2023 年 10 月入住 1 晚
ABVI Management 于 2023 年 10 月 20 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. We look forward to welcoming you back. Have safe travels!

4/10 很差

Lisa

与家人出行
不满意:住宿条件和设施,清洁度
The toilets were extremely bad I had my 4 year old son trying to use the bathroom and notice urine all around the toilet under the toilet the mirrors had stuff all over them. Front desk was nice Unfortunately the room just did not seem clean at all!
2023 年 10 月入住 1 晚
ABVI Management 于 2023 年 10 月 9 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. We will look into your concerns immediately. Have safe travels and we look forward to welcoming you back!

2/10 糟糕

真实旅客

商务旅客
不满意:清洁度、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
ABVI Management 于 2023 年 10 月 7 日 的回复
Dear Guest- We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. Do know that during your stay you can reach out to the front desk at any time and we would be happy to cater to any of your concerns. We always strive to make every guest experience the absolute best it can be. Have a blessed day!

2/10 糟糕

Joseph

与家人出行
不满意:住宿条件和设施,清洁度
Horrible!!!
Bathroom walls and shower curtain had mold on them.. Guest above our room baby ran and stumped all night and into the morning. TV played for about an half an hour and kept cutting off…
2023 年 9 月入住 1 晚
ABVI Management 于 2023 年 10 月 30 日 的回复
Dear Guest- We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. Do know that during your stay you can reach out to the front desk at any time and we would be happy to cater to any of your concerns. We always strive to make every guest experience the absolute best it can be. Have a blessed day!

6/10 一般

Ivan

2023 年 9 月入住 1 晚
ABVI Management 于 2023 年 10 月 19 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. We will look into your concerns immediately. Have safe travels and we look forward to welcoming you back!

6/10 一般

Bret

满意:员工和服务
不满意:住宿条件和设施,服务设施
Property was convenient located but that was all the positive. Room furniture was worn out and sagging, the television was not working properly (wide lines across screen), towels were stained and dirty looking, no amenities as advertised (breakfast, coffee, iron, safe etc). Cheap but you get what you pay for.
2023 年 9 月入住 4 晚
ABVI Management 于 2023 年 9 月 25 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. We will look into your concerns immediately. Have safe travels and we look forward to welcoming you back!

2/10 糟糕

yo y

不满意:住宿条件和设施
Very Dirty
2023 年 9 月入住 1 晚
ABVI Management 于 2023 年 9 月 15 日 的回复
Dear Guest- We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. Do know that during your stay you can reach out to the front desk at any time and we would be happy to cater to any of your concerns. We always strive to make every guest experience the absolute best it can be. Have a blessed day!

6/10 一般

Jessica

带宠物出行
满意:员工和服务
不满意:清洁度
Customer services was amazing, rooms are dirty(out dated and old) and no way would i use the sheets (brought my own) but for the price bring your own blankets and towels and you are set :)
2023 年 9 月入住 3 晚
ABVI Management 于 2023 年 9 月 11 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. We will look into your concerns immediately. Have safe travels and we look forward to welcoming you back!

4/10 很差

Katherine

与配偶出行
不满意:住宿条件和设施,服务设施
I was under the impression that breakfast would be served, not so no ice bucket in room, no Kleenex either. The shower was dirty. Just a bad experience overall.
2023 年 9 月入住 1 晚
ABVI Management 于 2023 年 10 月 30 日 的回复
Dear Guest- We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. Do know that during your stay you can reach out to the front desk at any time and we would be happy to cater to any of your concerns. We always strive to make every guest experience the absolute best it can be. Have a blessed day!

2/10 糟糕

真实旅客

与家人出行
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Spend the extra $$, go somewhere else
To say that this place was unclean is an understatement. It smelled musty, even after I sprayed an entire can of lysol in there. The sheets and bedskirts were torn, foreign hairs everywhere. Mold on the carpet next to the fridge. No sink stopper. Used soap left in the shower. We would have left, if we thought we'd get our $$ back and it was 9pm already. The nice guy at the front desk showed me a document about not getting a refund after 20 minutes and kind of alluded that people used this hotel by the hour. Because we had already paid online, we decided to brave it. I took off the bed covers and slept in my clothes with my shoes still on! My teenager didn't even use the bathroom, but held it until the next morning. The lightswitch by the door doesn't turn anything on, so you have to walk in and press/turn the switches on in the dark. At least the mattresses were on platforms so nothing lurking under the beds. Wi-Fi worked decent. TV worked: local channels only.
2023 年 8 月入住 1 晚
Hotel Management 于 2023 年 8 月 25 日 的回复
Dear Guest- We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. Do know that during your stay you can reach out to the front desk at any time and we would be happy to cater to any of your concerns. We always strive to make every guest experience the absolute best it can be. Have a blessed day!

6/10 一般

Cami

团体旅客
满意:清洁度
不满意:住宿条件和设施,服务设施
The pool was green with algae, there is NO breakfast offered even though the web site says there is. The towels were thin and scratchy and only 2 offered with 1 wash cloth. There are many other properties in the Paris area, go there.
2023 年 8 月入住 2 晚
ABVI Management 于 2023 年 8 月 22 日 的回复
Dear Guest- We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. Do know that during your stay you can reach out to the front desk at any time and we would be happy to cater to any of your concerns. We always strive to make every guest experience the absolute best it can be. Have a blessed day!

2/10 糟糕

Jason

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施
Dirty sheets with insect husks.
2023 年 8 月入住 1 晚
ABVI Management 于 2023 年 8 月 20 日 的回复
Dear Guest- We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. Do know that during your stay you can reach out to the front desk at any time and we would be happy to cater to any of your concerns. We always strive to make every guest experience the absolute best it can be. Have a blessed day!

2/10 糟糕

CATHY

与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had to clean the bathroom upon checkin myself. No housekeeping on staff that day(Friday). The pool was closed, the breakfast area was closed. The side door of the office was broken. I have never seen a more rundown hotel. The next morning the toilet stopped up and overflowed onto the floor. Tried to call office, phone did not work. Went to office to tell them about the toilet. They sent plunger and old sheet to fix that. No maintenance people on duty. We decided to go to another hotel. It was just too much. The pillows smelled so bad we could not sleep on them. We will never go back there.
2023 年 8 月入住 2 晚
ABVI Management 于 2023 年 8 月 20 日 的回复
Dear Guest- We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. Do know that during your stay you can reach out to the front desk at any time and we would be happy to cater to any of your concerns. We always strive to make every guest experience the absolute best it can be. Have a blessed day!

2/10 糟糕

Carlos

不满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚
ABVI Management 于 2023 年 8 月 15 日 的回复
Dear Guest- We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. Do know that during your stay you can reach out to the front desk at any time and we would be happy to cater to any of your concerns. We always strive to make every guest experience the absolute best it can be. Have a blessed day!

2/10 糟糕

TOYIN,MISSOURI

不满意:清洁度、员工和服务、住宿条件和设施
Very dirty and the rep. refused to have it clean
2023 年 7 月入住 1 晚
ABVI Management 于 2023 年 8 月 9 日 的回复
Dear Guest- We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. Do know that during your stay you can reach out to the front desk at any time and we would be happy to cater to any of your concerns. We always strive to make every guest experience the absolute best it can be. Have a blessed day!

8/10 还可以

Rizwan

2023 年 8 月入住 1 晚
Abvi Management 于 2023 年 8 月 28 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. We look forward to welcoming you back. Have safe travels!

6/10 一般

Daniel

满意:员工和服务
不满意:服务设施
Staff was Great!!!
2023 年 7 月入住 1 晚
ABVI Management 于 2023 年 7 月 28 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. We look forward to welcoming you back. Have safe travels!

4/10 很差

Jasmine

不满意:住宿条件和设施,清洁度
2023 年 7 月入住 1 晚
ABVI Management 于 2023 年 7 月 26 日 的回复
Dear Guest- We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. Do know that during your stay you can reach out to the front desk at any time and we would be happy to cater to any of your concerns. We always strive to make every guest experience the absolute best it can be. Have a blessed day!

6/10 一般

dennis

与家人及幼儿出行
满意:员工和服务,清洁度
Ice machine not working (part on order for a while) and no breakfast as advertised. They told us that this has been going on since Covid and they have not gotten permission to start breakfasts again. I fel tit was false advertising. Also, the pool was out of service.
2023 年 7 月入住 1 晚
ABVI Management 于 2023 年 7 月 27 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. We will look into your concerns immediately. Have safe travels and we look forward to welcoming you back!

2/10 糟糕

Julian

商务旅客
不满意:住宿条件和设施,员工和服务
It's disgustingly dirty. it smells horrible the sheets and towels are disgusting.
2023 年 7 月入住 1 晚
ABVI Management 于 2023 年 7 月 7 日 的回复
Dear Guest- We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. Do know that during your stay you can reach out to the front desk at any time and we would be happy to cater to any of your concerns. We always strive to make every guest experience the absolute best it can be. Have a blessed day!

4/10 很差

真实旅客

与家人出行
不满意:清洁度、住宿条件和设施、客房舒适度
Pesino el aire no funciona la regadera no funciona no hay desayuno y cuando lo rente decía que si tenía desajuno
2023 年 6 月入住 4 晚
ABVI Management 于 2023 年 7 月 3 日 的回复
Dear Guest- We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. Do know that during your stay you can reach out to the front desk at any time and we would be happy to cater to any of your concerns. We always strive to make every guest experience the absolute best it can be. Have a blessed day!

4/10 很差

Sophia

满意:清洁度
不满意:住宿条件和设施
The air conditioning smelled like sweetly body Order so bad I couldn’t sleep , towels were stained and sink had dried insects at knob.
2023 年 6 月入住 1 晚
ABVI Management 于 2023 年 6 月 29 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. We look forward to welcoming you back. Have safe travels!

2/10 糟糕

Bob

商务旅客
满意:员工和服务
不满意:住宿条件和设施,清洁度
The room was the filthest motel/ hotel room ive ever stayed in period.bug filled microwave. Piss oder in carpet. And in bathroom. The carpet turned your bare feet black.
2023 年 6 月入住 2 晚
ABVI Management 于 2023 年 6 月 27 日 的回复
Dear Guest- We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. Do know that during your stay you can reach out to the front desk at any time and we would be happy to cater to any of your concerns. We always strive to make every guest experience the absolute best it can be. Have a blessed day!

4/10 很差

真实旅客

与家人出行
不满意:清洁度、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚
ABVI Management 于 2023 年 6 月 24 日 的回复
Dear Guest- We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. Do know that during your stay you can reach out to the front desk at any time and we would be happy to cater to any of your concerns. We always strive to make every guest experience the absolute best it can be. Have a blessed day!

4/10 很差

Carol

满意:员工和服务
不满意:住宿条件和设施,清洁度
The bathroom area was not clean. Towels were old and needed replaced with new ones. The perimeter of the room was not vacuumed or dusted. Surprisingly, the carpet was clean.
2023 年 6 月入住 1 晚
ABVI Management 于 2023 年 6 月 20 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. We look forward to welcoming you back. Have safe travels!

4/10 很差

Laura

与家人出行
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
2023 年 6 月入住 3 晚
ABVI Management 于 2023 年 6 月 18 日 的回复
Dear Guest- We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. Do know that during your stay you can reach out to the front desk at any time and we would be happy to cater to any of your concerns. We always strive to make every guest experience the absolute best it can be. Have a blessed day!

10/10 超赞

Sherry

满意:清洁度、员工和服务、客房舒适度
The man who checked us in was great ! The condition of the motel is not great but served the purpose. The price was very reasonable.
2023 年 6 月入住 1 晚
ABVI Management 于 2023 年 6 月 19 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. We look forward to welcoming you back. Have safe travels!

10/10 超赞

Leah

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
It was an amazing, calm stay
2023 年 6 月入住 2 晚
ABVI Management 于 2023 年 6 月 7 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. We look forward to welcoming you back. Have safe travels!

8/10 还可以

Paula

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Nice property. Only drawback was the towels. Just thin, cheap towels. It’s a nice area, safe and quiet and the front desk was very nice.
2023 年 5 月入住 3 晚
ABVI Management 于 2023 年 5 月 30 日 的回复
Dear Guest- We appreciate you staying at our hotel and your feed back. We take great pride in making sure that all of our guests have the best experience possible. We will look into your concerns that you brought up. We look forward to welcoming you back. Have safe travels!

8/10 还可以

Henry

与家人出行
满意:员工和服务
不满意:住宿条件和设施
We needed a dog-friendly hotel and found this one. It could really use some updating and a deep cleaning. The bathroom door didn’t shut because of foundation issues. We turned the ceiling fan on and were afraid it was going to fall down, it was so wobbly. Lights didn’t turn on and some outlets didn’t work. Expedia said this hotel offered breakfast but it does not.
2023 年 5 月入住 1 晚
ABVI Management 于 2023 年 5 月 29 日 的回复
Dear Guest- We appreciate you staying at our hotel and your feed back. We take great pride in making sure that all of our guests have the best experience possible. We will look into your concerns that you brought up. We look forward to welcoming you back. Have safe travels!

10/10 超赞

Scott

满意:清洁度、员工和服务、住宿条件和设施
Just what we wanted a good clean place to sleep.
2023 年 5 月入住 1 晚
ABVI Management 于 2023 年 5 月 26 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. We look forward to welcoming you back. Have safe travels!

10/10 超赞

Annacee

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Price and staff are great.
2023 年 5 月入住 1 晚
ABVI Management 于 2023 年 5 月 20 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. We look forward to welcoming you back. Have safe travels!

2/10 糟糕

Edith

与家人及幼儿出行
不满意:清洁度、员工和服务、住宿条件和设施
It was nasty
2023 年 5 月入住 2 晚
ABVI Management 于 2023 年 5 月 4 日 的回复
Dear Guest- We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. Do know that during your stay you can reach out to the front desk at any time and we would be happy to cater to any of your concerns. We always strive to make every guest experience the absolute best it can be. Have a blessed day!

6/10 一般

Teddy

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The room wasn’t in the best shape. TV is all scratched up and it took 30 minutes for the water to get hot.
2023 年 4 月入住 1 晚
ABVI Management 于 2023 年 4 月 25 日 的回复
Dear Guest- We appreciate you staying at our hotel. We take great pride in making sure that all of our guests have the best experience possible. We look forward to welcoming you back. Have safe travels!

2/10 糟糕

Patricia

与家人及幼儿出行, 带宠物出行
不满意:清洁度、员工和服务、服务设施
Unfriendly staff. Says pet friendly and not true. Says breakfast and nothing but coffee.
2023 年 4 月入住 1 晚
Abvi Management 于 2023 年 4 月 21 日 的回复
Dear Guest- We apologize for any inconvenience and are terribly sorry to hear that you were not pleased with your stay. Do know that during your stay you can reach out to the front desk at any time and we would be happy to cater to any of your concerns. We always strive to make every guest experience the absolute best it can be. Have a blessed day!