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关于匹兹堡索思波恩特希尔顿欣庭酒店的点评

3 out of 5
匹兹堡索思波恩特希尔顿欣庭酒店
3000 Horizon Vue Dr., Canonsburg, PA

点评

9.0

非常棒

10 分 - 超赞。674 条好评，共有 1010 条点评" "
8 分 - 还可以。219 条好评，共有 1010 条点评" "
6 分 - 一般。62 条好评，共有 1010 条点评" "
4 分 - 很差。30 条好评，共有 1010 条点评" "
2 分 - 糟糕。25 条好评，共有 1010 条点评" "

9.0/10

清洁度

9.4/10

员工和服务

9.0/10

服务设施

9.0/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Shannon

满意：清洁度、员工和服务、住宿条件和设施
Great all around!
2024 年 4 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 5 月 24 日 的回复
Thank you for the review.

10/10 超赞

hualin

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, and spacious. The pool is warm and clean
2024 年 5 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 5 月 24 日 的回复
Thank you for the review.

10/10 超赞

Steve

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
It was a really nice place to stay all kinds of amenities and the free breakfast has a lot to offer great experience
2024 年 5 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 5 月 20 日 的回复
Thank you for the positive review.

8/10 还可以

Milissa

满意：住宿条件和设施，清洁度
2024 年 5 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 5 月 20 日 的回复
Thank you for the positive review.

10/10 超赞

Ken

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property is in a business park which makes it quite at night. Consistent good experience from this hotel although this visit the furniture in one of the two rooms our family used was nearing its end of useful life
2024 年 5 月入住 2 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 5 月 21 日 的回复
Thank you for the positive review.

6/10 一般

Brian

与家人出行
满意：员工和服务，清洁度
Rooms and furniture desperately need updating. First room the couch was full of stains, rust around the shower and just looked worn down. Second room had worn look and not only were couch cushions stained, they also had tears in several places. Not what I’d expect for Hilton
2024 年 5 月入住 3 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 5 月 15 日 的回复
I want to take a moment and thank you for leaving a review. I am very sorry to hear of the issues you had during your stay. I will be addressing this with the team as that is not up to our standards. I hope that if you are ever in the area again you will give us a chance to make this right.

10/10 超赞

Jung Sook

满意：清洁度、员工和服务、住宿条件和设施
It was clean and the room size was large
2024 年 5 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 5 月 16 日 的回复
Thank you for the positive review.

8/10 还可以

Andrea

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel very nice decor
2024 年 5 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 5 月 16 日 的回复
Thank you for the positive review.

6/10 一般

Kimberly

团体旅客
满意：住宿条件和设施，服务设施
It was an ok stay but I wouldn’t come back
2024 年 5 月入住 2 晚
Homewood Suites 于 2024 年 5 月 6 日 的回复
Thank you for the review.

10/10 超赞

Elizabeth

与家人及幼儿出行, 与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly lady at the front desk. Convenient location and very clean!
2024 年 5 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 5 月 6 日 的回复
Thank you for the positive review!

10/10 超赞

Marcus

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 4 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 5 月 6 日 的回复
Thank you for the positive review!

10/10 超赞

Cierra

2024 年 4 月入住 2 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 5 月 24 日 的回复
Thank you for the review.

10/10 超赞

Jinlin

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
great place to stay
2024 年 4 月入住 4 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 5 月 4 日 的回复
Thank you for the positive review!

10/10 超赞

nelson，miami

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 5 月 4 日 的回复
Thank you for the positive review!

10/10 超赞

Bruce

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 5 月 1 日 的回复
Thank you for the positive review!

6/10 一般

Justin

与家人出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
Staff was nice and helpful but rooms dirty and run down. Not your average Hilton experience
2024 年 4 月入住 3 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 5 月 1 日 的回复
Thank you for the review!

8/10 还可以

Thomas

满意：员工和服务，清洁度
2024 年 4 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 5 月 1 日 的回复
Thank you for the positive review!

10/10 超赞

Paul

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Pet friendly and convenient
2024 年 4 月入住 2 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 4 月 29 日 的回复
Thank you for the positive review!

8/10 还可以

Lyn

与家人出行, 带宠物出行
满意：服务设施
Pets allowed
2024 年 4 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 4 月 28 日 的回复
Thank you for the positive review!

10/10 超赞

Brian

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely loved our stay, very impressed with the hotel and our room!
2024 年 4 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 4 月 24 日 的回复
Thank you for the positive review!

10/10 超赞

Maame

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was quiet. It felt like I was in a retreat.
2024 年 4 月入住 2 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 4 月 17 日 的回复
Thank you for the review.

8/10 还可以

Tristan

与配偶出行
满意：员工和服务，清洁度
Pillows were thin and lacked any support or body. Walls were also thin, so you could hear any noise from the hallway (like doors to other rooms shutting). A lot of the furniture/fixtures in our room were very worn. Pool and breakfast were great. Staff were great. Charged us a $25 “hold” that we could use for snacks in the lobby (but wouldn’t not charge it to us even though we knew we weren’t buying any snacks) that they said would be refunded after we left. Grounds outside well kept. Was an okay hotel but wouldn’t be hard pressed to go back.
2024 年 4 月入住 3 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 4 月 17 日 的回复
Thank you for the review.

8/10 还可以

Paige

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had an awesome stay! The property was clean, easily accessible, and the staff was super friendly. The gym was clean and organized. The pool and hot tub were very clean. The breakfast was decent and dining area was clean and very nice! Our room was beautiful. They upgraded our room without even asking and without additional charge which was awesome! The only complaint that we had was that the mattress was super firm and not comfortable. But that’s just personal preference! Overall a great experience and would definitely stay here again!
2024 年 4 月入住 3 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 4 月 17 日 的回复
Thank you for the review.

2/10 糟糕

Parabhjot，Roanoke

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 14 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 4 月 12 日 的回复
Thank you for the review!

10/10 超赞

Teshon

2024 年 3 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 3 月 23 日 的回复
Thank you for the review.

6/10 一般

Josh

满意：住宿条件和设施，清洁度
不满意：员工和服务
2024 年 3 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 3 月 23 日 的回复
Thank you for the review.

10/10 超赞

Jeanne，MARKHAM

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel! Highly recommended.
2024 年 3 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 3 月 23 日 的回复
Thank you for the review.

10/10 超赞

Antoinea

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Lady at the front desk had a small attitude. But overall the stay was nice. Hotel was clean, very impressed with the breakfast. I thought it would have just been a muffin. But it was a full wide selection
2024 年 3 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 3 月 23 日 的回复
Thank you for the review.

8/10 还可以

Ralph

满意：员工和服务，清洁度
2024 年 3 月入住 3 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 3 月 23 日 的回复
Thank you for the review.

10/10 超赞

Joanne

2024 年 3 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 4 月 4 日 的回复
Thank you for the review!

10/10 超赞

Anna Mae，Allentown

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stay here about every 3 months. For where we need to go it is a perfect location. Love the breakfast it helps thst we eat before we leave for the day. My granddaughter loves the pool and we enjoy the fire pit and eating outside in the warmer weather. Its oerfect
2024 年 3 月入住 4 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 3 月 9 日 的回复
Thank you for the review!

2/10 糟糕

Celil

Short staff. Waited 20 min to check in .lineup at 8.00 pm. Tired property. Fan was loud as lawn mower, woke up all night because of it. It shouldn't have Hilton tittle
2024 年 3 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 3 月 23 日 的回复
Thank you for the review.

10/10 超赞

Dustin

2024 年 2 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 3 月 9 日 的回复
Thank you for the review!

2/10 糟糕

Laura

不满意：员工和服务
2024 年 2 月入住 2 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 2 月 27 日 的回复
Thank you for the review, what could we have done better?

10/10 超赞

Jasmine

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel staff was incredibly nice, personable, and accommodating and the breakfast was good too.
2024 年 2 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 2 月 21 日 的回复
Thank you for the positive review!

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel
They have a good variety for breakfast. The weekday breakfast hot food was better than the weekend hot food. They have a wafflemaker and several flavors of syrup and some wonderful oatmeal with several different toppings. The room layout was nice, but the carpet had stains and so did the couch and the garbage was a split wooden box that was not clean and had no bags. It does have a nice kitchenette with cups, plates, bowls, silverware, a tabletop stove, microwave, regular size refrigerator and sink. This way you can save money by grocery shopping and cooking. The Wi-Fi was not easy to hook into and there was no instruction book or welcome binder with that type of info or other info about the hotel amenities or surrounding area. I needed to get an Ethernet cord from the front desk to hook into the wifi, but once I was hooked in, it worked very well. The pool and hot tub were very nice although i would have personally liked the hot tub to be hotter. The jets; however, were wonderful.
2024 年 2 月入住 3 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 2 月 21 日 的回复
Thank you for the positive review!

10/10 超赞

Julie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Stay
Haley was very welcoming when we arrived. Room was clean and comfortable. Really enjoyed our stay and nice that there were food options within walking distance.
2024 年 2 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 2 月 21 日 的回复
Thank you for the positive review!

8/10 还可以

Scott

与家人出行
满意：客房舒适度，员工和服务
2024 年 1 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 2 月 21 日 的回复
Thank you for the positive review!

10/10 超赞

Laurie

满意：住宿条件和设施
50th
It was my loves 50th Birthday and it was amazing
2024 年 1 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 2 月 21 日 的回复
Thank you for the positive review!

8/10 还可以

Arnold，Lords Valley

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
The hotel and room were lovely. However, housekeeping didn’t replace missing batteries in remote and the conditioner was completely empty in the shower bottle. Little things that show lack of attention to detail.
2024 年 1 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 2 月 21 日 的回复
Thank you for the positive review!

10/10 超赞

Rohini

2023 年 12 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 2 月 21 日 的回复
Thank you for the positive review!

10/10 超赞

Amanda

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We love this place. The suites are so spacious and comfortable. Easy walk across the street to bars and restaurants. Great breakfast in the morning!
2023 年 12 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 2 月 21 日 的回复
Thank you for the positive review!

6/10 一般

Kayti

与配偶出行
满意：员工和服务
Check in was easy and the beds were comfortable. The room needed to be dusted, specifically baseboards and the lamp. The floor around the bed didn’t appear to have been vacuumed. There were crumbs or something on the ground.
2023 年 12 月入住 2 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 2 月 21 日 的回复
Thank you for the positive review!

8/10 还可以

Nancy

2023 年 12 月入住 3 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 2 月 21 日 的回复
Thank you for the positive review!

10/10 超赞

Danny

2023 年 12 月入住 2 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 2 月 21 日 的回复
Thank you for the positive review!

8/10 还可以

Melissa

满意：员工和服务
不满意：清洁度
2023 年 12 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Love our mini suite, lovely, welcoming staff, nicely decorated front lobby, nice breakfast.
2023 年 12 月入住 1 晚

8/10 还可以

Adam

2023 年 12 月入住 1 晚
Hailey Haberman Front Desk Supervisor 于 2024 年 2 月 21 日 的回复
Thank you for the positive review!

10/10 超赞

Daniel

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We love this hotel and the employees. We often stay here to visit family and they always take care of us the best they can.
2023 年 12 月入住 1 晚

6/10 一般

Hannah

满意：清洁度、员工和服务、住宿条件和设施
Overall this place is pretty good for the price. Room is pretty good. It’s not amazing but it’s clean and nice. Staff was super nice and friendly, breakfast has a good bit of options. The main thing is that there was zero hot water, it only ever came out cold. The other thing is that the thermostat wouldn’t change either. What it was set on is what it stayed on. Thankfully it was bearable though.
2023 年 12 月入住 1 晚