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关于普莱斯考特会议中心度假酒店的点评

3.5 out of 5
普莱斯考特会议中心度假酒店
1500 State Route 69, Prescott, AZ

点评

8.2

很好

10 分 - 超赞。638 条好评，共有 1298 条点评" "
8 分 - 还可以。304 条好评，共有 1298 条点评" "
6 分 - 一般。162 条好评，共有 1298 条点评" "
4 分 - 很差。132 条好评，共有 1298 条点评" "
2 分 - 糟糕。62 条好评，共有 1298 条点评" "

8.2/10

清洁度

8.4/10

员工和服务

7.8/10

服务设施

7.8/10

住宿条件和设施

8.2/10

环保

点评

8/10 还可以

Constance

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Art was nice, people very nice, pool lovely ! Room not tech updated for easy phone and other things like hearing aid charging. Took a long time to adapt with no USB ports available . Also better lighting. Thank you
2024 年 5 月入住 4 晚

4/10 很差

Erin

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is old and dirty. Not a resort at all. Don’t be fooled, do not stay here.
Front Office Manager 于 2024 年 5 月 19 日 的回复
Hello Erin,Thank you for choosing to stay with us. I apologize for any challenges you may have faced during your stay. We are starting a much-needed floor-by-floor renovation in the coming weeks. Please come back and give us another try and let us know what you think.

10/10 超赞

Martha

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Prompt response to problems, ie peep hole on room door was installed backwards, but corrected immediately. Gift store hardly ever opened; no dining service available.
2024 年 5 月入住 4 晚
DaLiece 于 2024 年 5 月 16 日 的回复
Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit, and your concerns were addressed quickly. We look forward to your next visit with us.

8/10 还可以

Justin

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel is as advertised and has nice views of Prescott and the surrounding area.
2024 年 5 月入住 1 晚
DaLiece 于 2024 年 5 月 15 日 的回复
Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

2/10 糟糕

Nicolle，New River

满意：住宿条件和设施
2024 年 5 月入住 1 晚
Front Office Manager 于 2024 年 5 月 15 日 的回复
Hello Nicolle,Thank you for choosing to stay with us. I apologize for any challenges you faced during your stay. As my attempt to reach out to you was unsuccessful, I sincerely encourage you to reach out to my office and allow me the chance to apologize more personally and earn back your patronage. Have a great day.

8/10 还可以

Sophie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice property with a beautiful view of Prescott. Rooms were clean and updated.
2024 年 5 月入住 1 晚
Front Office Manager 于 2024 年 5 月 20 日 的回复
Hello Sophie,Thank you for taking the time to let us know how your stay was. We are happy to hear you loved your room and the view we have here. We look forward to your next visit with us.

4/10 很差

Carmen

与家人出行
满意：员工和服务，清洁度
Very uncomfortable beds. Hardly any electrical outlets in the room. Expedia has it listed with an outdoor pool and it does not have it. Staff was friendly.
2024 年 5 月入住 2 晚
Front Office Manager 于 2024 年 5 月 15 日 的回复
Hello Carmen,Thank you for choosing to stay with us. I apologize for the challenges you faced during your stay, especially what was caused by the incorrect information you found. Regarding the room, we are starting a much-needed floor-by-floor renovation in the coming weeks. Please come back and give us another try and let us know what you think.

10/10 超赞

Alexis

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful place loved our room fantastic views
2024 年 5 月入住 1 晚
Front Office Manager 于 2024 年 5 月 14 日 的回复
Hello Alexis,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit and enjoyed the view from your room. We look forward to your next visit with us.

10/10 超赞

Arlene

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 5 月入住 1 晚
Front Office Manager 于 2024 年 5 月 14 日 的回复
Hello Arlene,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 超赞

Lisa

满意：清洁度、员工和服务、住宿条件和设施
The hotel was great until… the lady screaming in the parking lot woke up the entire hotel. But once the police took her away slept great.
2024 年 5 月入住 1 晚
Front Office Manager 于 2024 年 5 月 7 日 的回复
Hello James,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us, hopefully without the middle-of-night wake up.

10/10 超赞

sally

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
good food, friendly staff, attached casino was new and fresh.
2024 年 4 月入住 2 晚
DaLiece 于 2024 年 5 月 11 日 的回复
Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 超赞

Martin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The only thong I didn't like was the restaurant on the 3rd floor.
2024 年 4 月入住 2 晚
Front Office Manager 于 2024 年 5 月 3 日 的回复
Hello Martin,Thank you for taking the time to let us know how your stay was. We are sorry to hear that you disliked the restaurant on the 3rd floor, but I must say that is not our restaurant but the casino's next door. We are happy to hear you had a great visit with us. We look forward to your next visit with us.

10/10 超赞

Angela

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We loved the hotel! And we got upgraded to a suite which was amazing. We will definitely be back!
2024 年 4 月入住 1 晚
Front Office Manager 于 2024 年 5 月 7 日 的回复
Hello Angela,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit and enjoyed the upgrade. We look forward to your next visit with us.

10/10 超赞

James

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property
2024 年 4 月入住 1 晚
Front Office Manager 于 2024 年 5 月 3 日 的回复
Greetings James,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit and enjoyed our property. We look forward to your next visit with us.

8/10 还可以

Brittney

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Bed very uncomfortable. Furnishings and carpet very worn. Small TV.
2024 年 4 月入住 1 晚
Front Office Manager 于 2024 年 5 月 3 日 的回复
Hello Brittney,Thank you for choosing to stay with us. I apologize for the discomfort you faced during your stay. That said, we will start a much-needed floor-by-floor renovation in a couple of weeks. Please come back, give us another try, and let us know what you think.

8/10 还可以

robert

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We really appreciated the friendly staff and room upgrade with view. Convenient location within 5 minutes drive of downtown
2024 年 4 月入住 2 晚
Front Office Manager 于 2024 年 5 月 3 日 的回复
Hello Robert,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

4/10 很差

Bojana

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff did not exhibit the typical hospitality customer service. Our room was ok but a dirty sock from previous hotel guests was left on the floor. Not a great experience.
2024 年 4 月入住 2 晚
Front Office Manager 于 2024 年 4 月 20 日 的回复
Hello Bojana,Thank you for choosing to stay with us. I apologize for any challenges you faced during your stay. I attempted to contact you for further information on your stay but was only able to leave a voice message. So I encourage you to reach out to my office at and allow me the chance to apologize more personally and earn back your patronage. Have a great day.

10/10 超赞

Sandra

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Setting and proximity to attractions.
2024 年 4 月入住 2 晚
Front Office Manager 于 2024 年 4 月 20 日 的回复
Hello Sandra,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 超赞

Stephanie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful scenery, attentive staff, onsite dining as well as a connected casino with onsite dining
2024 年 4 月入住 2 晚
Front Office Manager 于 2024 年 4 月 20 日 的回复
Hello Stephanie,Thank you for taking the time to let us know how your stay was, and how you enjoyed how we are connected to a casino. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 超赞

Linda

团体旅客
满意：服务设施
Check in was easy and efficient!
2024 年 4 月入住 1 晚
Front Office Manager 于 2024 年 4 月 20 日 的回复
Hello Linda,Thank you for taking the time to let us know how your stay was. Our Front Desk Agents will be happy to hear that, as they strive to make everything as easy as possible for our guests. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 超赞

Russell

2024 年 4 月入住 1 晚
Front Office Manager 于 2024 年 5 月 3 日 的回复
Hello Russell,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

4/10 很差

Phillip

与配偶出行
满意：清洁度
不满意：员工和服务
Friday kids were running in the halls late at night. Called security but the noise kept up.
2024 年 4 月入住 2 晚
Front Office Manager 于 2024 年 4 月 20 日 的回复
Hello Phillip,Thank you for choosing to stay with us. I apologize for any challenges you faced during your stay. I encourage you to reach out to my office at and allow me the chance to apologize more personally and earn back your patronage. Have a great day.

8/10 还可以

Eric

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Dated and not walkable to surrounding businesses. The pool was greenish, not clear. The room was clean and comfortable.
2024 年 4 月入住 1 晚
DaLiece 于 2024 年 4 月 10 日 的回复
Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We will start a much-needed floor-by-floor renovation in a couple of weeks that should be fixing most of your concerns. We look forward to your next visit with us.

4/10 很差

Braxton

不满意：员工和服务，清洁度
I was mortified by yhe cleanliness of this location. Dinner and bar closed at 8pm and breakfast was horrible service. Why have a breakfast menu by the entrance of the hotel if it's not opened. Tried to have lunch at 12:30pm and was closed. I found out in the morning while getting in the shower there was a used bar of soap. Behind the bathroom door, and sink was nasty. Im requesting a refund.
2024 年 4 月入住 1 晚
Front Desk Manager 于 2024 年 4 月 19 日 的回复
Hello Braxton,Thank you for choosing to stay with us. I apologize for any challenges you faced during your stay. I encourage you to reach out to my office at and allow me the chance to apologize more personally and earn back your patronage. Have a great day.

10/10 超赞

Callie L

2024 年 3 月入住 1 晚
DaLiece 于 2024 年 4 月 24 日 的回复
Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 超赞

Alfonso

2024 年 3 月入住 1 晚
Front Office Manager 于 2024 年 4 月 2 日 的回复
Hello Alfonso,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 超赞

Tricia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
If you order food make to specify if you want to eat in the restaurant if not the food will be delivered to your room! N fast it will come in a jiffy.. the restaurant has a great view
2024 年 3 月入住 1 晚
DaLiece 于 2024 年 4 月 3 日 的回复
Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

8/10 还可以

Robert

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s a bit older , but very comfortable and the staff has been great.
2024 年 3 月入住 1 晚
Front Office Manager 于 2024 年 3 月 30 日 的回复
Greeting Robert,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We will start a much-needed floor-by-floor renovation in a couple of weeks that should be fixing most of your concerns. We look forward to your next visit with us.

10/10 超赞

Aaron

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Front Office Manager 于 2024 年 3 月 30 日 的回复
Hello Aaron,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

6/10 一般

Archer

Close to VA hospital
2024 年 3 月入住 3 晚
DaLiece 于 2024 年 3 月 27 日 的回复
Thank you for choosing to stay with us. I apologize for the challenges you faced during your stay. That said, we will start a much-needed floor-by-floor renovation in a couple of weeks. Please come back, give us another try, and let us know what you think.

4/10 很差

Daniela

与配偶出行
不满意：住宿条件和设施
Requires an upgrade urgently No room cleaning per day No restaurant service
2024 年 3 月入住 2 晚
Fron Office Manager 于 2024 年 3 月 26 日 的回复
Hello Daniela,Thank you for choosing to stay with us. I apologize for any challenges you may have faced during your stay. We are starting a much-needed floor-by-floor renovation in a couple of weeks. Please come back and give us another try and let us know what you think.

8/10 还可以

henry

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I dont like the new resturant. The old one was alot better, had to go out to eat somewhere else. Was very dissapointed.
2024 年 3 月入住 1 晚
Front Office Manager 于 2024 年 3 月 30 日 的回复
Hello Henry,Thank you for letting us know how your stay was, taking the time to speak on the phone regarding which restaurant was disappointing, and clarifying that it wasn't ours but the one at the casino next door. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 超赞

Kia

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Nice size of room with beautiful views.
2024 年 3 月入住 1 晚
Front Office Manager 于 2024 年 3 月 26 日 的回复
Hello Kia,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit and enjoyed your accommodations. We look forward to your next visit with us.

6/10 一般

Staci

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property and the staff where very friendly and helpful. The room was clean and linens fresh. The shower is outdated and fixtures need replaced. The beds are absolutely horrible and uncomfortable. Mattresses are squeaky and uneven. Pillows were lumpy and uncomfortable. Fix the beds and this place would be perfect.
2024 年 3 月入住 1 晚
Front Office Manager 于 2024 年 3 月 23 日 的回复
Hello Staci,Thank you for choosing to stay with us. Funny you should mention our rooms' outdated and worn aspects, as we will begin our floor-by-floor renovation in the coming weeks. Please come back, check out our renovations, and let us know what you think.

4/10 很差

Andres

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
It was a decent hotel for the price but was expecting a lot better/nicer with photos uploaded of hotel. It’s nothing more than a regular hotel type of room. Staff was welcoming and courteous so nothing towards them. It’s in a decent location very close to whiskey row and the rooms had decent views but in short, the hotel could use a facelift. Wouldn’t choose to stay here again but wouldn’t be too upset if I did either. Not the worst, not the best.
2024 年 3 月入住 2 晚
DaLiece 于 2024 年 3 月 20 日 的回复
Thank you for choosing to stay with us. I apologize for any challenges you may have faced during your stay. We are starting a much-needed floor-by-floor renovation in a couple of weeks. Please come back and give us another try and let us know what you think.

10/10 超赞

Claude

满意：清洁度、员工和服务、住宿条件和设施
It is off the highway with sweeping views. It has some wear and tear, but the staff are friendly and the cost was good.
2024 年 3 月入住 1 晚
DaLiece 于 2024 年 3 月 20 日 的回复
Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 超赞

Sonia，Ramon

2024 年 3 月入住 1 晚
Front Office Manager 于 2024 年 4 月 8 日 的回复
Sonia,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

8/10 还可以

Mia

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The pool could be cleaner
2024 年 3 月入住 2 晚
DaLiece 于 2024 年 3 月 20 日 的回复
Thank you for choosing to stay with us. I apologize for the challenges you faced during your stay. That said, we will start a much-needed floor-by-floor renovation in a couple of weeks. Please come back, give us another try, and let us know what you think.

10/10 超赞

Arlene

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 1 晚
Front Office Manager 于 2024 年 3 月 18 日 的回复
Hello Arlene,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 超赞

Tamera

与家人出行, 与配偶出行
满意：住宿条件和设施，服务设施
The views
2024 年 3 月入住 1 晚
Front Office Manager 于 2024 年 3 月 18 日 的回复
Hello Tamera,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit and our location. We look forward to your next visit with us.

10/10 超赞

Tricia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was terrific the food, the servers, the cleaning lady, very helpful staff upfront thank you to all your faculty. I love the view, and the karaoke was a dream.
2024 年 3 月入住 1 晚
Front Office Manager 于 2024 年 3 月 18 日 的回复
Hello Tricia,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 超赞

EronMarie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful view. So quiet and thoughtful staff.
2024 年 3 月入住 1 晚
Front Office Manager 于 2024 年 3 月 16 日 的回复
Hello EronMarie,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit and enjoyed the beautiful view we have here. We look forward to your next visit with us.

6/10 一般

John

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Booked through Expedia. Nowhere did they disclose that they would add a very hefty “Resort fee” per night!
2024 年 3 月入住 1 晚
Jasmine B, Front Office Manager 于 2024 年 3 月 13 日 的回复
Dear John,Thank you for choosing to stay with us. We would like to clarify that we do not have a "Resort Fee". However, during check-in, we authorize your card for 50.00 per night for any incidental charges such as meals or other items that you may wish to charge to your room. This amount will be released back to your account on the day of checkout, but please note that it may take 3-14 business days for your bank to process it. If you have any further questions or concerns, please do not hesitate to contact us. We will be more than happy to assist you. Thank you for your understanding.

10/10 超赞

Vickie，Irvine

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bar with entertainment on site. Casino and restaurant also. Easy access to downtown area.
2024 年 3 月入住 1 晚
Front Office Manager 于 2024 年 3 月 10 日 的回复
Hello Vickie,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

8/10 还可以

Michelle

2024 年 3 月入住 1 晚
Front Office Manager 于 2024 年 3 月 26 日 的回复
Hello Michelle,Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

2/10 糟糕

Jeff

与家人出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Very old, dirty, outdated, stinky, noisy, uncomfortable, over priced, and in need of a lot of repairs. Paid $180 for a room worth $27.50 at best.
2024 年 3 月入住 1 晚
Front Office Manager 于 2024 年 3 月 10 日 的回复
Hello Jeff,Thank you for choosing to stay with us. I apologize for any challenges you may have faced during your stay. We are starting a much-needed floor-by-floor renovation after the beginning of the year. Please come back and give us another try and let us know what you think.

6/10 一般

John Ignatius

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
View was nice, beds too soft, trouble with card key system and a water leak problem. Not within walking distance to anything. Didn’t know there was a casino attached either.
2024 年 2 月入住 7 晚
Jasmine B. 于 2024 年 3 月 3 日 的回复
Hello John,I would like to express my gratitude for choosing to stay with us. However, I am sorry to hear that you faced challenges during your stay. I want you to know that we take your feedback seriously, and we are planning to start a floor-by-floor renovation in a couple of weeks to improve our facilities. I would like to request you to give us another chance and share your valuable feedback with us. We are committed to providing you with the best possible experience.Thank you.

8/10 还可以

Anne M

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My son and I stayed for 3 nights at the end of February. The weather was perfect but more importantly, our stay was great! The best part of this place is the staff and the staff at Bucky’s casino (which is attached to resort). The resort is well kept. The only issue we had was one of the lighting fixture in the bathroom didn’t work. In all fairness we never complained about it , so they may have fixed it while we were there. The location is good as well. Close to downtown and several different stores and eateries. Overall, it’s a great place to stay.
2024 年 2 月入住 3 晚
Jasmine B 于 2024 年 3 月 3 日 的回复
Hello Anne,Thank you for taking the time to let us know about your stay. We are happy to hear that you had a great visit. I also appreciate you for bringing the issue to our attention. By locating your room, I was able to inform our engineering staff about the issue. We will ensure that it is resolved before your next visit with us. Thank you again for choosing to stay with us. We look forward to welcoming you back soon.

10/10 超赞

Richard，Las Vegas

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great spot! Plan to go back.
2024 年 2 月入住 1 晚
DaLiece 于 2024 年 2 月 27 日 的回复
Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.

10/10 超赞

John

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 2 月入住 1 晚
DaLiece H 于 2024 年 3 月 20 日 的回复
Thank you for taking the time to let us know how your stay was. We are happy to hear you had a great visit. We look forward to your next visit with us.