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关于盐湖城 - 市中心万豪原住酒店的点评

3 out of 5
盐湖城 - 市中心万豪原住酒店
285 W Broadway, Salt Lake City, UT

点评

8.2

很好

10 分 - 超赞。329 条好评，共有 687 条点评" "
8 分 - 还可以。207 条好评，共有 687 条点评" "
6 分 - 一般。66 条好评，共有 687 条点评" "
4 分 - 很差。50 条好评，共有 687 条点评" "
2 分 - 糟糕。35 条好评，共有 687 条点评" "

8.6/10

清洁度

8.6/10

员工和服务

8.0/10

服务设施

8.2/10

住宿条件和设施

8.4/10

环保

点评

2/10 糟糕

Su chao

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
非常可怕的酒店
房間有蟑螂且非常多，非常糟糕的酒店
2019 年 9 月入住 1 晚
David Beckstrand 于 2019 年 9 月 10 日 的回复
Please accept our apologies Su. I'm sorry you did not have a more pleasant stay.

4/10 很差

真实旅客

满意：清洁度
不满意：员工和服务、住宿条件和设施、客房舒适度
住这家酒店的代价
说可以免费停车，这个酒店的停车场和一个公寓的停车场在一起，没有明显标示显示不可以停车，酒店门口已经停满了车，我们就停在略远一点的车位，在我们check in的时候，短短半个小时以后，我们把行李送回房间，准备出来把车停到服务员告诉我们的地下停车位，结果看到车被放到拖车上，我们莫名其妙，拖车员说我们非法停车，我们解释无果，最后还是被拖走，前台给我们很熟练的写一个电话，让我门去取车，我猜测不只我们北拖过！打了一个Uber过去，看到另外一对欧洲母女，也在等取车，各自被罚了将近300刀，取回车！这是一个非常不愉快的住宿！终身难忘！

10/10 超赞

BO

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2/10 糟糕

zhang，shanghai

满意：客房舒适度，清洁度
不满意：员工和服务
lost 600dollars money
soso bad ，last week i stay in here2nights，Forgot my monebag in save，when i arrived yellowstone i call the front desk，they call back looking for it，it's ok，27/07，today i back to pick up my money bag ，cash nothing left，my god，about 600dollars， i hurry goto next station，not call 911，bad service

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Jose

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
All good
2024 年 5 月入住 4 晚
Clarisa 于 2024 年 5 月 21 日 的回复
Jose,We appreciate you taking the time to let us know about your experience while staying with us. We are happy that the hotel met your expectations. We hope to see you again soon.

10/10 超赞

Sandra G.

带宠物出行, 与配偶出行
满意：住宿条件和设施，服务设施
All was good
2024 年 2 月入住 2 晚
Clarisa 于 2024 年 5 月 15 日 的回复
Sandra,We are so happy to hear that you enoyed your stay! We hope to see you again soon!

10/10 超赞

Eva

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
staff friendly and efficient.
2024 年 4 月入住 4 晚
Clarisa 于 2024 年 5 月 6 日 的回复
Dear Eva,Thank you for staying with us, and for the feedback you have taken the time to provide. We hope to see you again soon!

10/10 超赞

Mayra

满意：清洁度、员工和服务、住宿条件和设施
The rooms were nice
2024 年 4 月入住 1 晚
Clarisa 于 2024 年 4 月 29 日 的回复
Dear Mayra,Thank you for taking the time to leave us a review. We are glad to see that you enjoyed your stay and we hope to see you again the next time that you are in the area.

8/10 还可以

Lisa

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Clarisa 于 2024 年 4 月 29 日 的回复
Dear Lisa,We appreciate you taking the time to leave us a review. Please come see us again soon!

10/10 超赞

Yesenia

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Clarisa 于 2024 年 4 月 18 日 的回复
Thank you for your review! We hope to see you again soon!

6/10 一般

Seriena

与配偶出行
满意：住宿条件和设施，清洁度
The employees look like there just tired and done with there job. Late night front desk will sit there and make you come get your own stuff while they play on there phone. Other than that very clean!
2024 年 4 月入住 1 晚
Clarisa 于 2024 年 4 月 8 日 的回复
Dear Seriena,Thank you for the feedback you have provided.I apologize that the service you received was not up to standard. Recieving warm and friendly service from our staff is our main priority, and Im sorry that we missed the mark. I will discuss your review with the staff in an effort to continuously evaluate areas for improvement.I hope we get another opportunity to provide you with the customer service that you deserve.

8/10 还可以

Kim Allen

满意：清洁度、员工和服务、住宿条件和设施
Outstanding stay, friendly staff
2024 年 3 月入住 10 晚
Clarisa 于 2024 年 3 月 22 日 的回复
Thank you for your review! Your feedback will be shared with the hotel team to recognize them for their great customer service.We hope to see you again soon!

4/10 很差

Gary

2024 年 3 月入住 6 晚
Clarisa 于 2024 年 3 月 29 日 的回复
We appreciate you taking the time to leave us a review regarding your stay.It appears that your stay was unsatisfactory. We apologize for any inconveniences that you experienced, and we hope to do better in the future.

6/10 一般

Maria

2024 年 2 月入住 3 晚
Clarisa 于 2024 年 3 月 25 日 的回复
Thank you for your review.We hope to see you again in the future.

8/10 还可以

Scott

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Clarisa 于 2024 年 2 月 20 日 的回复
Thank you for your review! We hope to see you again soon!

8/10 还可以

ron

Tired old friend
Have stayed years ago at this property. It’s located just a few blocks from the downtown center, which is a plus. Stayed 3 nights but charged 4 days parking. Charged for internet which should have been free since I am Bonvoy member. Room temperature was barely comfortable despite adjusting thermostat. Breakfast was always the same (I pitty those who stay here weeks at a time). Parking Saturday night was impossible if not for desk clerk who voluntarily moved her vehicle to allow us to park. I was surprised at the pricing and mistakenly thought that I had scored a great deal. Not so. Probably paid too much. Not likely to return.
2024 年 2 月入住 3 晚
Clarisa 于 2024 年 2 月 20 日 的回复
Ron,We appreciate you sharing some feedback about your recent stay with us. Im so sorry to hear about the issues you experienced regarding parking, the temperature of your room and the other issues mentioned. I will share your comments with the hotel team to address the issues mentioned and to continuously evaluate areas for improvement.

10/10 超赞

Philip

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was great
2024 年 2 月入住 2 晚
Clarisa 于 2024 年 2 月 20 日 的回复
Thank you for your response, and the feedback that you have taken the time to provide. We are so thrilled that you had a great experience, and we hope to see you again soon!

10/10 超赞

Sandra

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location and fabulous price. Close to everything. Clean rooms. The staff was wonderful
2024 年 2 月入住 2 晚
Clarisa 于 2024 年 2 月 20 日 的回复
Sandra,Thank you for letting us know about your recent experience during your stay with us. We are happy to hear that you found our location convenient and that the staff and cleanliness of our guest rooms met your expectations.We hope to get another opportunity to serve you in the future.

10/10 超赞

Richard

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Front desk staff were friendly and helpful. Room were clean and comfortable.
2024 年 1 月入住 2 晚
Clarisa 于 2024 年 1 月 23 日 的回复
Thank you for the review! We hope to see you again soon!

10/10 超赞

Erika

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Clarisa 于 2024 年 1 月 25 日 的回复
Thank you for your feedback! Please come again soon!

2/10 糟糕

Joshua

2024 年 1 月入住 2 晚
Clarisa 于 2024 年 1 月 19 日 的回复
We appreciate you taking the time to leave us a review. I apologize that you were unsatisfied with your stay. Here at the Residence Inn, we pride ourselves in offering nice ammenities and a comfortable stay at a reasonable price, and I am sorry that this was not your experience.We hope to get another opportunity to serve you in the future.

10/10 超赞

Shydra，Spanish Fork

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This met our expectations. We were there to meet friends for dinner. Easy walk and convenient location for shopping and dinning. Beds were comfortable with nice amenities in the rooms. Plates, cups, pots, pans all cooking things needed to make a meal. Shampoo, conditioner and soap in the bathrooms. Would stay again.
2024 年 1 月入住 1 晚
Clarisa 于 2024 年 1 月 11 日 的回复
Thank you for sharing your experience while staying with us! We are happy to hear that our property fit your needs and that you found your stay enjoyable! We hope to see you again soon!

8/10 还可以

David

2023 年 12 月入住 1 晚
Clarisa 于 2024 年 1 月 8 日 的回复
Thank you for leaving us a review! Please come again soon!

10/10 超赞

Mario

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 3 晚
Clarisa 于 2024 年 1 月 8 日 的回复
Thank you for taking the time to share some feedback. We hope to see you again soon!

10/10 超赞

Max

满意：住宿条件和设施
2024 年 1 月入住 1 晚
Clarisa 于 2024 年 1 月 8 日 的回复
Thank you for your feedback!

10/10 超赞

Cynthia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good clean hotel.
2023 年 12 月入住 2 晚
Clarisa 于 2024 年 1 月 5 日 的回复
Thank you for taking the time to leave us a review! We hope to see you again soon.

10/10 超赞

Kyle

与家人出行, 与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I was a little skeptical to come to this property after reading some of the reviews. However this was one of the best hotels I've been to in a very long time. We stayed in a two-bedroom unit and it was amazing. It even had a washer and dryer! You can't beat the quality, ammenities and price anywhere in the area. Super friendly staff, everything was spotless, and a great breakfast!! Buffet style items. We will be back!
2023 年 12 月入住 2 晚
Clarisa 于 2023 年 12 月 31 日 的回复
Thank you for taking the time to share your experience with us!We are so happy to hear that you enjoyed our two-bedroom suite, and that the amenities were to your satisfaction.We hope that we get another opportunity to serve you the next time that you are in the area.

6/10 一般

Paul

2023 年 12 月入住 3 晚
Clarisa 于 2023 年 12 月 21 日 的回复
Thank you for your feedback! We hope to welcome you again in the future.

8/10 还可以

Andrea

2023 年 12 月入住 1 晚
Front desk 于 2023 年 12 月 21 日 的回复
Thank you for choosing our Residence Inn downtown for your stay. We are glad to hear that you enjoyed your stay. Come visit us again next time you are in Salt Lake.Front desk

10/10 超赞

Janel

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Plenty of room.
2023 年 12 月入住 1 晚
Clarisa 于 2023 年 12 月 19 日 的回复
Thank you for your feedback! We hope to see you again soon!

10/10 超赞

Brooke

2023 年 12 月入住 1 晚
Clarisa 于 2024 年 1 月 8 日 的回复
Thank you for your feedback. We hope to see you again in the future.

10/10 超赞

Erica

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay at hotel.
2023 年 12 月入住 1 晚
Clarisa 于 2023 年 12 月 13 日 的回复
Thank you for your feedback! Please come again soon!

8/10 还可以

Tim

团体旅客, 商务旅客
满意：员工和服务，清洁度
This is a very nice property. Very convenient to the medical facilities. Our room was excellent, very clean, quiet, comfortable and large. The outside was somewhat dirty, parking was very scarce. The breakfast was outstanding, food great, excellent variety, very clean, spacious breakfast room. Staff nice and accommodating.
2023 年 12 月入住 1 晚
Clarisa 于 2023 年 12 月 13 日 的回复
Thank you for taking the time to share some feedback regarding your recent stay with us.We hope to see you again the next time that you are in the area.

10/10 超赞

Luis，Baldwin Park

2023 年 12 月入住 1 晚
Clarisa 于 2023 年 12 月 30 日 的回复
Thank you for your feedback. Please come again soon!

10/10 超赞

Joey

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The rooms are perfect! The staff was friendly. And the breakfast was great. Perfect for our family weekend staycation for Christmas.
2023 年 11 月入住 1 晚
Blake Decker 于 2023 年 12 月 5 日 的回复
Thank you for your feedback! I will share your comments regarding the gym with our management team in an effort to continuously evaluate areas for improvement. We hope to see you again in the future.

10/10 超赞

Brian

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property with free parking. Rooms were clean but property starting to show its age. Area around is full of homeless - a problem for many large cities and SLC no exception.
2023 年 11 月入住 1 晚
Blake Decker 于 2023 年 12 月 5 日 的回复
Thank you for your feedback! I will share your comments regarding the gym with our management team in an effort to continuously evaluate areas for improvement. We hope to see you again in the future.

10/10 超赞

Karen

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very friendly and helpful. Will definitely stay there again
2023 年 11 月入住 2 晚
Blake Decker 于 2023 年 12 月 5 日 的回复
Thank you for your feedback! I will share your comments regarding the gym with our management team in an effort to continuously evaluate areas for improvement. We hope to see you again in the future.

4/10 很差

Jonathan

满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Breakfast was amazing. Gym was rundown filthy and OLD
2023 年 11 月入住 1 晚
Clarisa 于 2023 年 12 月 1 日 的回复
Thank you for your feedback!I will share your comments regarding the gym with our management team in an effort to continuously evaluate areas for improvement.We hope to see you again in the future.

10/10 超赞

Mike

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We really like this hotel, room was very nice, clean and comfortable. Breakfast was ok, we prefer better cooked options then frozen eggs and sausage.
2023 年 11 月入住 1 晚
Clarisa 于 2023 年 12 月 4 日 的回复
Thank you for your feedback! We hope to see you again in the future!

8/10 还可以

Gary

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The staff were fantastic. So was the breakfast. The noisy plumbing and heater were lass fantastic.
2023 年 11 月入住 1 晚
Clarisa 于 2023 年 11 月 21 日 的回复
Dear Gary,We appreicate the feedback you have taken the time to provide. I am happy to hear that you enjoyed our complimentary hot breakfast and that the staff was able to make your stay enjoyable.In regards to the maintenance issues, I will share your feedback with the Chief Engineer in an effort to continuously improve our guest experience.We hope to see you again in the future.

10/10 超赞

Amy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Clarisa 于 2023 年 11 月 21 日 的回复
Dear Amy,Thank you for taking the time to share your experience with us!Please come again soon!

10/10 超赞

Carolyn

2023 年 11 月入住 3 晚
Blake Decker 于 2023 年 12 月 7 日 的回复
Thank you for your feedback! I will share your comments regarding the gym with our management team in an effort to continuously evaluate areas for improvement. We hope to see you again in the future.

10/10 超赞

Trilby

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Clarisa 于 2023 年 11 月 14 日 的回复
Dear Trilby,Thank you for your feedback. We are thrilled that you enjoyed your stay with us, and we hope to see you again in the future.

10/10 超赞

Masahiko，Kawasaki

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff of this hotel are all amazing. I would stay here again if I ever have the opportunity to come to Salt Lake City again, just based on their service.
2023 年 10 月入住 6 晚
Clarisa 于 2023 年 10 月 26 日 的回复
Dear Masahiko,Thank you for the wonderful feedback. We look forward to seeig you again in the future.

10/10 超赞

Ronald Khari

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
great
2023 年 10 月入住 3 晚
Clarisa 于 2023 年 10 月 25 日 的回复
Dear Mr. Khari,Thank you for your review! Please come again soon!

10/10 超赞

Bill

满意：清洁度、员工和服务、住宿条件和设施
Ok
2023 年 10 月入住 1 晚
Clarisa 于 2023 年 10 月 23 日 的回复
Dear Bill,Thank you for your feedback. We hope to see you again soon!

10/10 超赞

Mario

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place
Place was clean and well taken care of. Will definitely stay again
2023 年 10 月入住 1 晚
Clarisa 于 2023 年 10 月 23 日 的回复
Dear Mario,Thank you for taking the time to share your experience while staying with us.We appreciate your feedback and we use it to provide a better experience for you, and future guests like you.We hope to see you again in the future.

8/10 还可以

Shealyn

2023 年 10 月入住 2 晚
Clarisa 于 2023 年 11 月 7 日 的回复
Dear Shealyn,Thank you for taking the time to leave us a review! We hope to see you again the next time that you are in the area.

10/10 超赞

Dalik

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 2 晚
Clarisa 于 2023 年 10 月 10 日 的回复
Thank you for your review! We hope to see you again soon!