室外游泳池

关于圣荷西拉萨巴纳皇冠假日酒店 - IHG 旗下酒店的点评

4 out of 5
圣荷西拉萨巴纳皇冠假日酒店 - IHG 旗下酒店
Sabana Norte contiguo al Parque, Metropolitano La Sabana, San José, San Jose

点评

8.6

超赞

10 分 - 超赞。357 条好评,共有 662 条点评" "
8 分 - 还可以。187 条好评,共有 662 条点评" "
6 分 - 一般。81 条好评,共有 662 条点评" "
4 分 - 很差。18 条好评,共有 662 条点评" "
2 分 - 糟糕。19 条好评,共有 662 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

9.0/10

服务设施

8.6/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Xiaoning

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Hotel Crowne Plaza Corobici 于 2024 年 2 月 3 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us.Hotel Crowne Plaza La Sabana

10/10 超赞

Hantz

与配偶出行
满意:住宿条件和设施,服务设施
Great!
2024 年 5 月入住 3 晚

10/10 超赞

Edward

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 4 晚

10/10 超赞

Marlon

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property is next door to the art museum, recommended site to visit, close to their national football stadium, onsite car rental--but another car rental 3 minutes walking right around the corner for almost 1/2 the price. The room was very clean and spacious and the bed comfortable. There are 2 restaurants onsite- a Japanese, where we ate once and their main restaurant--where we ate delicious daily breakfast and dinner a few nights, also delicious. The staff was awesome, the place clean and quiet. There is also a casino on site, but I didn't visit so can't make addtl statement. 5 minutes drive from downtown San Jose and 25 apprx from the airport. Would stay here again.
2024 年 5 月入住 6 晚
Marlon 于 2024 年 5 月 14 日 的回复
Dear MarlonThank you for sharing your feedback! We're delighted to hear that you enjoyed your stay and found the location convenient, with nearby attractions and amenities like the art museum and car rental options. It's great to know that you appreciated the cleanliness and spaciousness of the room, as well as the comfortable bed. We're also glad to hear that you enjoyed the dining options and found the staff to be awesome. We appreciate your recommendation and look forward to welcoming you back for another great stay!

6/10 一般

Stephen

满意:清洁度
Restaurante Nattivo consistently delivers sub-standard food and sub-standard service and all this at resort prices!! In my opinion they desperately need a professional to teach them back and front of the house basics like how to cook and perhaps offer the appropriate condiments like salt and pepper or ketchup when serving French fries or a hamburger!!
2024 年 4 月入住 7 晚
Stephen 于 2024 年 4 月 23 日 的回复
Dear Stephen,Thank you for sharing your feedback. We apologize that your experience at Restaurante Nattivo did not meet your expectations. Your comments are important to us, and we will use them to improve our food quality and service standards. We appreciate your insights and hope to have the opportunity to provide you with a better experience in the future. Thank you for choosing us and for your valuable feedback.

10/10 超赞

Michael

满意:清洁度、员工和服务、住宿条件和设施
Really enjoy the people and property. Rooms are spaciou
2024 年 4 月入住 1 晚
Michael 于 2024 年 4 月 19 日 的回复
Dear Michael,Thank you for your feedback! We're thrilled to hear that you enjoyed our friendly staff and spacious rooms. Your comfort is important to us, and we're delighted that you had a great experience with us. We look forward to welcoming you back soon. Thank you for choosing our property!

10/10 超赞

Michael

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice property not to far from the airport. Clean and safe option with sufficient business infrastructure for the average international traveler.
2024 年 4 月入住 1 晚
Dear Michael 于 2024 年 4 月 8 日 的回复
Dear Michael Thank you for your review! We're delighted that you found our property to be a nice and safe option, conveniently located not far from the airport. We take pride in providing a clean environment with adequate business infrastructure for international travelers. We hope to welcome you back in the future!Custumer service team

10/10 超赞

Angela

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything about this property is outstanding. From Check-in to check-out and everything in between.... a perfect trip.
2024 年 3 月入住 8 晚
Dear Angela 于 2024 年 4 月 8 日 的回复
Dear AngelaWe are delighted to hear that your experience at our property was outstanding from start to finish! Providing exceptional service and creating perfect stays for our guests is our top priority. Thank you for choosing us, and we look forward to welcoming you back for another wonderful trip in the future!Customer service team

10/10 超赞

brittany

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had an amazing stay for my birthday. Staff was very friendly and helpful with travel and things to do. Breakfast was delicious as well! The staff made my birthday so special!! Will book again!!
2024 年 3 月入住 7 晚
Brittany 于 2024 年 4 月 5 日 的回复
Dear Brittany,Thank you for sharing your experience! We're delighted to hear that you had an amazing stay for your birthday and that our staff contributed to making it special for you. We're glad you enjoyed the breakfast and found our team to be friendly and helpful. We look forward to hosting you again for future celebrations!

10/10 超赞

Debrina,Sandy's

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was very nice, bed comfy. The staff was great, very pleasant. Breakfast was really good. The area was really convenient. Will definitely stay again.
2024 年 3 月入住 4 晚
Dear Debrina 于 2024 年 3 月 26 日 的回复
Dear Debrina,Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us. It's wonderful to know that you found the room comfortable, the staff pleasant, and the breakfast delicious. We're glad that our convenient location suited your needs, and we look forward to welcoming you back again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Costumer service team

8/10 还可以

Sara

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Nice hotel
2024 年 3 月入住 1 晚
Dear Sara 于 2024 年 3 月 22 日 的回复
Dear Sara,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. If there's anything specific that stood out to you or any way we can make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Warm regards,Roymer Aparicio.Customer Service Team

8/10 还可以

STEPHANIE

2024 年 3 月入住 1 晚
Stephanie 于 2024 年 4 月 6 日 的回复
Dear StephanieThank you for your rating! We appreciate your feedback and are glad you had a positive experience. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!

10/10 超赞

Kathleen

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Everyone was exceptional at this beautiful hotel. The front desk staff were very friendly and helpful. Mariana devoted a good amount of time helping us with boarding passes, and Arturo (I think that was his name) in the hotel restaurant made our dinner meals much more enjoyable by his excellent service and upbeat personality. The included breakfast was terrific each time. No complaints and we’d return in a heartbeat.
2024 年 3 月入住 1 晚
Dear Kathleen 于 2024 年 3 月 12 日 的回复
Dear KatleenWe truly appreciate your kind words about our hotel and staff. It's wonderful to hear that you had a positive experience with us, from the friendly and helpful front desk staff to Mariana's assistance with boarding passes and Arturo's excellent service in the restaurant. We're delighted that you enjoyed the included breakfast as well. Your feedback means a lot to us, and we would be thrilled to welcome you back anytime.RegardsCustumer service team

10/10 超赞

Carlos

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente
2024 年 3 月入住 1 晚
Sr. Carlos 于 2024 年 3 月 6 日 的回复
Prezado Sr. CarlosObrigado pela sua avaliação! Estamos felizes que tenha tido uma experiência excelente conosco. Se houver algo que possamos melhorar ou se tiver algum pedido especial para sua próxima visita, não hesite em nos informar. Esperamos vê-lo novamente em breve!Roymer Aparicio.Equipe de serviço ao cliente

10/10 超赞

Natasha

满意:清洁度、员工和服务、住宿条件和设施
Muy buen servicio del personal
2024 年 2 月入住 1 晚
Natasha 于 2024 年 2 月 13 日 的回复
Nos alegra mucho saber que apreciaron el excelente servicio de nuestro personal. Estamos aquí para ustedes y esperamos darles la bienvenida nuevamente en el futuro. ¡Gracias por sus amables palabras!

6/10 一般

Zeenat

与配偶出行
满意:员工和服务
This hotel is really in need of an overall. The linen is of poor quality, carpets are filthy, and room smells terrible. The curtains should be lighter. A better coffee machine should be placed in the rooms. Just a really low quality hotel. Staff are very pleasant, though.
2024 年 1 月入住 1 晚
Dear Zeenat 于 2024 年 2 月 5 日 的回复
Dear Zeenat,Thank you for taking the time to share your feedback with us.We genuinely appreciate your honesty and apologize for any inconvenience you may have experienced.We are committed to improving our services and will address these issues promptly.We're pleased to hear that you found our staff pleasant and appreciate your understanding.If there's anything specific you'd like to share to assist us further, please feel free to reach out.We value your input and hope to have the opportunity to enhance your experience in the future.Warm regards,Roymer Aparicio.Customer Service Team

10/10 超赞

Mauricio

2024 年 1 月入住 1 晚
Crowne Plaza San Jose La Sabana 于 2024 年 2 月 3 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us.Hotel Crowne Plaza La Sabana

8/10 还可以

Paul Francis

满意:住宿条件和设施,员工和服务
2024 年 1 月入住 2 晚
Crowne Plaza San Jose La Sabana 于 2024 年 2 月 3 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us.Hotel Crowne Plaza La Sabana

10/10 超赞

Daofa

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Crowne Plaza San Jose La Sabana 于 2024 年 2 月 3 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us.Hotel Crowne Plaza La Sabana

10/10 超赞

Jorge

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Recomendado
Excelente hotel, muy buena opción para ir por negocios.
2023 年 12 月入住 3 晚
Crowne Plaza San Jose La Sabana 于 2024 年 2 月 3 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us.Hotel Crowne Plaza La Sabana

10/10 超赞

Maria Gabriela

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente servicio
Excelente atención y servicio , cada persona del equipo siempre atento y dispuesto . En especial Fanny, Roberto , Alejandro , Erick y Lucia . A todos ellos que hicieron de nuestra estadia y trabajo una grata experiencia . Totalmente recomendado !
2023 年 11 月入住 3 晚
Hotel Crowne Plaza La Sabana 于 2023 年 11 月 21 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us.Hotel Crowne Plaza La Sabana

10/10 超赞

STEFANO

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Un porto felice dopo giornate di lavoro e viaggi
A parte il problema con il Wi-Fi, che probabilmente era causato dal mio iPhone, infatti col telefono Android non ho avuto alcun problema, il soggiorno è stato impeccabile.
2023 年 11 月入住 4 晚
Hotel Crowne Plaza La Sabana 于 2023 年 11 月 16 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us.Hotel Crowne Plaza La Sabana

10/10 超赞

VERJINDER

满意:清洁度、员工和服务、住宿条件和设施
Great place to stay
2023 年 11 月入住 2 晚
Hotel Crowne Plaza La Sabana 于 2023 年 11 月 8 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us.Hotel Crowne Plaza La Sabana

10/10 超赞

dennis

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Quiet room . Very comfortable bed , high quality linens. Good parking. Friendly English speaking staff.
2023 年 11 月入住 1 晚
Hotel Crowne Plaza La Sabana 于 2023 年 11 月 7 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us.Hotel Crowne Plaza La Sabana

10/10 超赞

VERJINDER

2023 年 11 月入住 1 晚
Hotel Crowne Plaza La Sabana 于 2023 年 11 月 7 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us.Hotel Crowne Plaza La Sabana

10/10 超赞

Gerardo

满意:清洁度、员工和服务、住宿条件和设施
Good place and good service
2023 年 10 月入住 1 晚
Hotel Crowne Plaza La Sabana 于 2023 年 10 月 27 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us.Hotel Crowne Plaza La Sabana

10/10 超赞

Xing

2023 年 10 月入住 2 晚
Hotel Crowne Plaza La Sabana 于 2023 年 11 月 11 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us.Hotel Crowne Plaza La Sabana

10/10 超赞

Juan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Hotel Crowne Plaza La Sabana 于 2023 年 10 月 24 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us.Hotel Crowne Plaza La Sabana

10/10 超赞

Jose Miguel

满意:清洁度、员工和服务、住宿条件和设施
Todo ok
2023 年 8 月入住 4 晚
Hotel Crowne Plaza La Sabana 于 2023 年 10 月 7 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us.Hotel Crowne Plaza La Sabana

10/10 超赞

Maria Gabriela

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 6 晚
Hotel Crowne Plaza La Sabana 于 2023 年 9 月 28 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us.Hotel Crowne Plaza La Sabana

10/10 超赞

Caroline

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is beautiful. The rooms were great and dining accommodation was very good. We took the city bus tour and the waterfall tour. We were picked up and returned to the hotel which was very convenient. Staff was friendly and helpful.
2023 年 9 月入住 3 晚
Hotel Crowne Plaza La Sabana 于 2023 年 9 月 21 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us.Hotel Crowne Plaza La Sabana

10/10 超赞

Thomas

2023 年 7 月入住 4 晚
Hotel Crowne Plaza San José La Sabana 于 2023 年 8 月 26 日 的回复
Estimado Sr. Thomas. Gracias por la calificación perfecta que nos ha brindado y apreciamos recomendar nuestro hotel a otros futuros clientes. Estoy seguro de que todo nuestro personal del hotel disfrutó atendiendo sus solicitudes tanto como haya disfrutado su estancia. ¡que esté bien!

10/10 超赞

Ronald

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Hotel Crowne Plaza San José La Sabana 于 2023 年 8 月 24 日 的回复
Estimado Sr. Ronald.Gracias por el tiempo que ha tomado para compartir sus experiencias con nosotros. Estoy feliz de saber que nuestro personal hizo que su estancia fuese agradable. Puede seguirnos en nuestras páginas de Facebook e Instagram, publicamos diversas opciones y promociones de las que podría estar interesado. Esperamos verle pronto.

10/10 超赞

Marcos

满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 3 晚
Hotel Crowne Plaza La Sabana 于 2023 年 8 月 18 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us.Hotel Crowne Plaza La Sabana

10/10 超赞

Henry

2023 年 8 月入住 1 晚
Hotel Crowne Plaza La Sabana 于 2023 年 9 月 5 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us.Hotel Crowne Plaza La Sabana

10/10 超赞

Nicole

满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚
Crowne Plaza SAN JOSE COROBICI SAN JOSÉ LA SABANA. 于 2023 年 8 月 14 日 的回复
Estimada Sra. Nicole. Gracias por la calificación perfecta que nos ha brindado y apreciamos recomendar nuestro hotel a otros futuros clientes. Estoy seguro de que todo nuestro personal del hotel disfrutó atendiendo sus solicitudes tanto como haya disfrutado su estancia. ¡que esté bien!

10/10 超赞

Manuel

2023 年 7 月入住 1 晚
Hotel Crowne Plaza La Sabana 于 2023 年 7 月 29 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us.

10/10 超赞

Luis

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice Hotel, next to a big park.
2023 年 7 月入住 1 晚
Hotel Crowne Plaza La Sabana 于 2023 年 7 月 26 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us and we wish you a great day.Hotel Crowne Plaza La Sabana

10/10 超赞

Michelle

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very friendly and helpful
2023 年 7 月入住 5 晚
Hotel Crowne Plaza La Sabana 于 2023 年 7 月 26 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us and we wish you a great day.Hotel Crowne Plaza La Sabana

8/10 还可以

Lars

2023 年 7 月入住 3 晚
Hotel Crowne Plaza San José La Sabana 于 2023 年 7 月 24 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us and we wish you a great day.Hotel Crowne Plaza La Sabana

10/10 超赞

Daron

2023 年 7 月入住 1 晚
Crowne Plaza San José La Sabana 于 2023 年 7 月 19 日 的回复
Gracias por elegir Crowne Plaza y por tomarse el tiempo de compartir con nosotros su calificación. Esperamos tenerle en nuestras instalaciones pronto.

10/10 超赞

Alicia

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
EXCELENTE UBICACION, SERVICIO EXCELENTE
2023 年 7 月入住 5 晚
Hotel Crowne Plaza La Sabana 于 2023 年 7 月 19 日 的回复
Buenas tardes Muchas gracias por su valiosa calificación y por tomarse el tiempo de hacernos saber que logramos cumplir sus expectativas.

8/10 还可以

Jeremy

与家人出行, 团体旅客
满意:员工和服务,清洁度
Decent rooms, clean. Breakfast was nothing to special, but ok. My omelet was good.
2023 年 7 月入住 1 晚
Hotel Crowne Plaza La Sabana 于 2023 年 7 月 14 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us and we wish you a great day.Hotel Crowne Plaza La Sabana

10/10 超赞

Stacey

满意:清洁度、员工和服务、住宿条件和设施
Overall very happy with the hotel
2023 年 7 月入住 1 晚
Crowne Plaza San Jose La Sabana 于 2023 年 7 月 13 日 的回复
Dear guestYour opinion is very important to us, we thank you for taking the time to rate us and we wish you a great day.Hotel Crowne Plaza La Sabana

10/10 超赞

Luis Humberto

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente servicio, de un excelente personal
El personal del hotel fue altamente agradable, con un espíritu de servicio que no se encuentra en otros lugares. Atendieron todas nuestras necesidades, incluso más allá de lo que esperabamos. D. Lucía y todo su equipo de trabajo (Andrés Angeline, José, Elvin, Sophia, por mencionar solo algunos) son personas que se preocupan por los demás, con una altísima capacitación y dedicación. Muchas gracias.
2023 年 7 月入住 2 晚
Hotel Crowne Plaza San José La Sabana 于 2023 年 7 月 11 日 的回复
Estimado Sr. Humberto.Su opinión es muy importante para nosotros, le agradecemos por tomarse el tiempo de calificarnos, esperamos poder tenerle en nuestras instalaciones nuevamente en otra ocasión.Le deseamos un excelente día.Saludos Cordiales.

10/10 超赞

farron,carrollton

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Ive stayed in countless hotels around the world and sometimes things dont live up to expectations, but always believed customer service and delight can fill the margins and make the difference. The delightful gal at the front desk made my wife and my last night during this visit a truly fine one. Oh, the property. Yeah. Spacious interior, ample and safe parking, easy access to the freeway, dining options, solid rooms, ICE readily available, and proximity to services are as good as it gets in town!
2023 年 7 月入住 1 晚
Hotel Crowne Plaza San José La Sabana 于 2023 年 7 月 11 日 的回复
Dear Guest,Your opinion is very important to us, we thank you for taking the time to comment and we wish you an excellent day.Best regards,

10/10 超赞

Jorge

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 4 晚
Hotel Crowne Plaza San José La Sabana 于 2023 年 7 月 10 日 的回复
Su opinión es muy importante para nosotros, le agradecemos por tomarse el tiempo de calificarnos y le deseamos un excelente día.Saludos Cordiales

10/10 超赞

Andrew

2023 年 7 月入住 3 晚
Hotel Crowne Plaza San José La Sabana 于 2023 年 7 月 10 日 的回复
Estimado Andrew,Su opinión es muy importante para nosotros, le agradecemos por tomarse el tiempo de calificarnos y le deseamos un excelente día.Saludos Cordiales

8/10 还可以

Jorge

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
Crowne Plaza SAN JOSE COROBICI SAN JOSÉ LA SABANA. 于 2023 年 7 月 4 日 的回复
Estimado Huésped,Gracias por elegir Crowne Plaza y por tomarse el tiempo de compartir con nosotros sobre su experiencia en Crowne Plaza SAN JOSE COROBICI SAN JOSÉ LA SABANA. Esperamos tener el placer de que nos visite pronto y a la vez le deseamos un excelente día.Saludos Cordiales

10/10 超赞

Jose

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 6 晚
Hotel Crowne Plaza San José La Sabana. 于 2023 年 7 月 3 日 的回复
Estimado huésped.Agradecemos y valoramos su calificación y el tiempo que tomó en brindarnos la misma.Esperamos tenerle en nuestras instalaciones nuevamente.Le deseamos una excelente semana.Saludos cordiales.