Just a night while driving thru. The biggest issue was the smoke alarm was missing from the room.
Elizabeth
2024 年 5 月入住 1 晚
10/10 超赞
Clarence e
与配偶出行
2024 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were pleasant. When you call they come right away. I had a problem with my tv and the gentlemen came in and had it working in less then 5 minutes. I will stay there again the next time i come to that area.
Clarence e
2024 年 5 月入住 1 晚
8/10 还可以
Earl,Brighton
2024 年 4 月 13 日
Earl
2024 年 4 月入住 1 晚
10/10 超赞
Earl,Brighton
2024 年 4 月 12 日
Quick, easy check in!
Earl
2024 年 4 月入住 1 晚
4/10 很差
William
与配偶出行
2024 年 1 月 15 日
不满意:清洁度、员工和服务、住宿条件和设施
William
2024 年 1 月入住 2 晚
Jay 于 2024 年 3 月 14 日 的回复
Thank You For Your Business william. We Appreciate Your Business.
8/10 还可以
Mark
与家人及幼儿出行, 商务旅客
2023 年 12 月 21 日
不满意:住宿条件和设施
price was reasonable. Location was fine.
Building was run down, stains on beds and carpet.
Mark
2023 年 12 月入住 1 晚
8/10 还可以
Joseph G
2023 年 12 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Joseph G
2023 年 12 月入住 1 晚
8/10 还可以
Stacy
2023 年 12 月 9 日
Stacy
2023 年 12 月入住 1 晚
10/10 超赞
Allen
2023 年 11 月 20 日
Allen
2023 年 11 月入住 3 晚
10/10 超赞
Thomas
与家人出行, 带宠物出行
2023 年 11 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed our stay
Thomas
2023 年 10 月入住 3 晚
8/10 还可以
Randy
与家人出行, 与配偶出行
2023 年 10 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
The property is fine for Watseka. I’m thankful it’s there and available when I come to town. Breakfast is minimal but McDonalds is a short walk away so not a big deal there. The city is dying so the area isn’t too conducive for tourists. Those that typically stay here do it because it’s convenient for work or personal needs.
Randy
2023 年 10 月入住 2 晚
10/10 超赞
Randy
2023 年 10 月 27 日
Randy
2023 年 10 月入住 1 晚
10/10 超赞
Stuart,LIBERTYVILLE
与家人出行, 带宠物出行
2023 年 10 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean room for the price
Stuart
2023 年 10 月入住 1 晚
Jay Patel 于 2023 年 10 月 29 日 的回复
Thank You Stuart For Your Positive Feedback.We Really Appreciate it.
2/10 糟糕
Cody
与配偶出行
2023 年 9 月 20 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was ride and unhelpful
Cody
2023 年 9 月入住 1 晚
jay 于 2023 年 10 月 20 日 的回复
Thank You For Your Business.
10/10 超赞
RONALD
与家人出行
2023 年 9 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
RONALD
2023 年 9 月入住 1 晚
Jay Patel 于 2023 年 9 月 19 日 的回复
Thank you Ronald for your business and Positive Feedback. We really appreciate it.
10/10 超赞
Amy
2023 年 9 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I felt safe. Nice, light breakfast every morning. Management was available and friendly. Room was clean and nice.
Amy
2023 年 9 月入住 3 晚
Jay P 于 2023 年 9 月 19 日 的回复
Thank you Amy for your Business with us . Also for Thank you positive feedback we really appreciate it.
6/10 一般
Terry
团体旅客
2023 年 9 月 5 日
Terry
2023 年 9 月入住 3 晚
Jay P 于 2023 年 9 月 19 日 的回复
Thank you Terry for your business. We really appreciate it. We try to make sure our Guest happy.
6/10 一般
Nancy
与配偶出行
2023 年 9 月 4 日
满意:员工和服务
It was convenient for what we were there for
Good if you were just looking for a place to sleep and shower
Nancy
2023 年 9 月入住 2 晚
Jay p 于 2023 年 9 月 19 日 的回复
Thank you Nancy for your business appreciate it.
8/10 还可以
Beth
与配偶出行
2023 年 9 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect for an overnight stay. Clean and quiet!
Beth
2023 年 8 月入住 1 晚
Jay 于 2023 年 9 月 3 日 的回复
Thank You Beth For Your Business. We Appreciate your Business.Thank You For Positive Feedback.
10/10 超赞
Nathaniel
2023 年 9 月 2 日
Nathaniel
2023 年 9 月入住 1 晚
Jay 于 2023 年 9 月 3 日 的回复
Thank you very much your Positive Feedback. We really appreciate your business.
10/10 超赞
Lisa
与家人出行, 与配偶出行
2023 年 8 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and quiet. Staff is very friendly and helpful.
Lisa
2023 年 8 月入住 2 晚
Jay P 于 2023 年 8 月 27 日 的回复
Thank You Lisa For Your Positive Feedback. I will Share Your Feedback with my Front desk and House Department . Really Appreciate Your Business. Have Good day.
2/10 糟糕
Peggy
与家人及幼儿出行
2023 年 8 月 27 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
From the rude man on the phone, to the same rude man at the front desk who yelled at me and very disrespectful; the room with dirty sheets, the security door that was broken and the hallways smelled of heavy must. Unfortunately this Super 8 was the only motel in watseka. I would not recommend this place to anyone.
Peggy
2023 年 8 月入住 1 晚
Jay 于 2023 年 8 月 27 日 的回复
Thank you for Review online. I want to clarification now. Peggy called day before night I clearly told her she reserved suite room but it’s on second floor I told if you want to 2 Queen beds we do have ground Floor she said ok that’s fine she agree on check inn time. After use the room on next day on check out time they are trying to asking for discount Peggy reserved room with Expedia Pre-Paid room Non- Refundable Non-Cancellation.I never saw stain on sheet but house keeper show me today morning after check out they make dirty on sheet also pillow cover I do have pictures but I understand she have 2 kids it’s happen I am not charging any thing on it . Thank you for your business.
4/10 很差
Brian
与配偶出行
2023 年 8 月 27 日
不满意:清洁度、服务设施、住宿条件和设施
The check in and attendent was pleasant. The room looked to be nice, but as you turn on the lights and look around. The room was dirty. Behind the night stands are disgusting dropped something and had to retreve it. Puke. So by that the house keepers need to do a better job. Higher standards. Seems these hotels are getting worse and worse for more money. The outside was filled with trash from Mcdonalds. Just not appealing.
Brian
2023 年 8 月入住 1 晚
Jay P 于 2023 年 8 月 27 日 的回复
Thank You Brian We Will Make Notes for Housekeeper But I let you know House keeping Job is not easy We Thought ALL House keeper Try to best bust everything looks not possible for make happen 100% but still We Try Our Make it Best.Thank You For Let us know we will improve our service for sure.
8/10 还可以
Stephen,Arvada
与配偶出行
2023 年 8 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast offerings pretty basic. Ate breakfast offsite. The hotel was quiet and the desk clerk was personable and helpful.
Stephen
2023 年 8 月入住 2 晚
Jay Patel 于 2023 年 8 月 27 日 的回复
Thank You Stephen For Your Positive Feedback. Appreciate it.
10/10 超赞
Sara
2023 年 6 月 18 日
Sara
2023 年 6 月入住 1 晚
Jay 于 2023 年 6 月 30 日 的回复
Thank You For Your Business.
6/10 一般
Robbin
与家人出行, 商务旅客
2023 年 6 月 14 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
There was white globs of stuff all over the walls & bathroom. Looked like stucco. Also a red stain dripping down the wall that looked like blood.
Robbin
2023 年 6 月入住 1 晚
jay 于 2023 年 6 月 30 日 的回复
Thank you Robbin for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. I have shared your feedback with upper management to house Keeper ensure we handle these types of situations differently in the future. we offer an exceptional experience for our guests in the future.
8/10 还可以
Lynn
商务旅客
2023 年 3 月 17 日
满意:客房舒适度,员工和服务
Lynn
2023 年 3 月入住 1 晚
Jay 于 2023 年 3 月 25 日 的回复
thank you
10/10 超赞
Heather
商务旅客
2023 年 3 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Keep up the great work
Heather
2023 年 3 月入住 4 晚
jay 于 2023 年 3 月 15 日 的回复
thank you heather
10/10 超赞
John
2023 年 1 月 28 日
John
2023 年 1 月入住 1 晚
jay 于 2023 年 3 月 15 日 的回复
Thank you john
6/10 一般
Lesley
与家人出行
2023 年 1 月 10 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lesley
2023 年 1 月入住 1 晚
Jay p 于 2023 年 2 月 18 日 的回复
Thank You For Feedback
4/10 很差
Renee
与配偶出行
2023 年 1 月 1 日
不满意:服务设施,清洁度
It's the only hotel in Watseka, there's a couple motels but I won't stay in either of those.
We didn't even have a coffee maker in our room, I called down and they did bring one.
They offer basic breakfast, waffles, cereal, yogurt, etc..
Renee
Jay Patel 于 2023 年 2 月 18 日 的回复
Thank You Renee For Taking Time For Your Feedback. Appreciate it for your time.
8/10 还可以
Dennis
2022 年 12 月 29 日
满意:员工和服务、服务设施、住宿条件和设施
Dennis
2022 年 12 月入住 1 晚
6/10 一般
Renee
2022 年 11 月 27 日
不满意:员工和服务、服务设施、住宿条件和设施
They only served breakfast till 9 so I didn't get to eat breakfast both days I was here.
Front desk not very friendly.
No pool
Only chain hotel in the area only choice
Renee
2022 年 11 月入住 1 晚
Jay 于 2022 年 12 月 2 日 的回复
Thank You Renee For Your Business. I am Sorry to said that you can Front Desk Clerk Asked You For Breakfast but you told her you want coffee only you do not want for anything for breakfast time is 9 but we always give breakfast depend on guest Requirement. Sorry Again You Have Great Day.
8/10 还可以
Candace
与家人出行, 团体旅客
2022 年 11 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Candace
2022 年 11 月入住 2 晚
jay 于 2022 年 12 月 2 日 的回复
Thank you For Post Review Online Appreciate it.
8/10 还可以
Mae
2022 年 10 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Mae
2022 年 10 月入住 1 晚
10/10 超赞
Beth
团体旅客
2022 年 10 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything was great this time, thank you so much!
Beth
2022 年 10 月入住 1 晚
Jay Patel 于 2022 年 10 月 10 日 的回复
Thank you Beth We are very happy to heard to make you Happy Appreciate your business Beth thank you again for positive Feedback
4/10 很差
Beth
团体旅客
2022 年 9 月 18 日
不满意:清洁度、住宿条件和设施、客房舒适度
Not a great room
It needed some repair. Someone wrote on bathroom door that needed repair, extra roll of TP, the hair dryer didn’t work. The bed seemed real firm, too hard. Room is in need of remodeling. They had no milk for the cereal. Not happy and I have to stay there next month too.
Beth
2022 年 9 月入住 1 晚
Jay 于 2022 年 9 月 21 日 的回复
I am Sorry you not happy but we check hair dryer in room # 117 its work fine just need plug in for power also about milk we have in extra stoke in back side you can ask for help we are here to help you 24/7/365. see you on oct 08 have great day Beth.
8/10 还可以
MARK
2022 年 9 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
MARK
2022 年 9 月入住 1 晚
Jay 于 2022 年 9 月 18 日 的回复
Thank you Mark for Positive Feedback Appreciate it.
10/10 超赞
William
2022 年 9 月 6 日
William
2022 年 9 月入住 1 晚
jay 于 2022 年 9 月 9 日 的回复
Thank You William For Feedback.
8/10 还可以
Nancy
与配偶出行
2022 年 9 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was clean and easily accessible
Staff was friendly and helpful
Nancy
2022 年 9 月入住 1 晚
Jay P 于 2022 年 9 月 9 日 的回复
Thank you Nancy for Positive Feedback I Really Appreciate it.
8/10 还可以
Richard
团体旅客
2022 年 9 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Richard
2022 年 9 月入住 1 晚
jay 于 2022 年 9 月 4 日 的回复
Thank You Richard.
6/10 一般
Evan
2022 年 9 月 3 日
满意:清洁度、服务设施、住宿条件和设施
I’m fairly certain that my no smoking room was very recently a smoking room.
Evan
2022 年 9 月入住 1 晚
jay 于 2022 年 9 月 4 日 的回复
I am Sorry Evan You Have Experience With smoking room
10/10 超赞
Audrey
2022 年 8 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
So thankful that there was a room available for a good price because everywhere else was full or terribly expensive. Also so thankful that there wasn't a price gouge going on like other properties I looked at that night.
Audrey
2022 年 8 月入住 1 晚
8/10 还可以
Leroy
2022 年 8 月 1 日
Leroy
2022 年 7 月入住 1 晚
8/10 还可以
Heidi
与家人出行
2022 年 7 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Heidi
2022 年 7 月入住 1 晚
Jay 于 2022 年 7 月 19 日 的回复
Thank you Heidi for positive Feedback Appreciate your feedback. See you next time.
8/10 还可以
Vera
与家人出行
2022 年 7 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stopover when traveling
We stay here once a year. We had to leave super early in the morning (before regular breakfast time!) and the staff was very accommodating in making sure coffee etc. was ready for us. The room was comfortable. There is a McDonald's within walking distance where we stopped for some ice cream. Overall a good and consistent stay.
Vera
2022 年 7 月入住 1 晚
Jay 于 2022 年 7 月 19 日 的回复
Thank you Vera appreciate your positive Feedback. Thank you for your business.
10/10 超赞
真实旅客
商务旅客
2022 年 6 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2022 年 6 月入住 1 晚
jay 于 2022 年 6 月 28 日 的回复
Thank You For Your Business.
10/10 超赞
Daniel
2022 年 6 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Daniel
2022 年 6 月入住 2 晚
10/10 超赞
Heidi
与家人出行
2022 年 5 月 31 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Heidi
2022 年 5 月入住 1 晚
Jay Patel 于 2022 年 6 月 1 日 的回复
Thank You Heidi Appreciate Your Feedback.
6/10 一般
Mary
2022 年 5 月 29 日
满意:员工和服务,清洁度
After arriving they told me .That they had to move me to next town over.Do to their plumbing problems. I was in the Gillmen,IL.
Mary
2022 年 5 月入住 1 晚
Jay Patel 于 2022 年 6 月 28 日 的回复
Thank you For Post Review. I sorry to said that we have emergency Problem. So We Re Located in our other Gilman Super 8 Location.