住宿内部

关于齐斯瓦之家的点评

3.5 out of 5
齐斯瓦之家
572 Baghani Street, Zanzibar Town

点评

8.8

超赞

10 分 - 超赞。141 条好评,共有 253 条点评" "
8 分 - 还可以。81 条好评,共有 253 条点评" "
6 分 - 一般。18 条好评,共有 253 条点评" "
4 分 - 很差。5 条好评,共有 253 条点评" "
2 分 - 糟糕。8 条好评,共有 253 条点评" "

9.4/10

清洁度

9.0/10

员工和服务

7.4/10

服务设施

8.8/10

住宿条件和设施

9.0/10

环保

点评

2/10 糟糕

真实旅客

满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
2019 年 9 月入住 3 晚

8/10 还可以

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very comfortable
- Hotel in great condition, rooms really big and the decor all around the property is lovely. - A/c in the rooms and the power works most of the time and they have a backup generator. - Staff super friendly and knowledgeable - Internet is okay. I was there for work so I probably needed it more than the average traveller. - Could do with a bit more bottled water in the rooms - Good location close to everything - Breakfast a bit boring (fruit, cereal, eggs, crepe). Wish they had an option for a Swahili breakfast.
2021 年 11 月入住 6 晚

10/10 超赞

Kate

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is beautiful and everything was spotlessly clean. The reception staff were amazing especially Frank and also the lady whose name I forgot who was working when I arrived very early and arranged a room for me. She also arranged two tours at short notice. Would highly recommend this lovely hotel
2021 年 11 月入住 1 晚

8/10 还可以

Tamara

满意:清洁度、住宿条件和设施、客房舒适度
Good but no airport transfer
Hotel was lovely and clean. Despite the listing saying they offer an airport transfer, no one was waiting for us. Overall good.
2021 年 11 月入住 1 晚

10/10 超赞

jana

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location within Stone-town. The staff was exceptionally helpful and friendly. Comfortable rooms with air conditioning.
2021 年 10 月入住 3 晚

2/10 糟糕

Nashie

2021 年 9 月入住 1 晚

8/10 还可以

Reto

满意:清洁度、住宿条件和设施、客房舒适度
Excellent hotel pour la visite de Stone Town
Chambres très spacieux, haut plafonds, grande salle de bain. Ancien mais très bien conservé. Très bien placé au centre historique de Stone Town. Petit déjeuner sur le Rooftop très agréable avec vue sur la mer. Le personnel est extrême sympathique. L’arrivée en voiture est un peu difficile car petits chemin très etroite.
2021 年 8 月入住 1 晚

10/10 超赞

真实旅客

2021 年 6 月入住 1 晚

10/10 超赞

Heather

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
We had a great stay. Perfect location and rooms are nice and clean. Breakfast was delicious and service was wonderful!
2021 年 2 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy bonito y muy bien ubicado. El servicio tambien fue muy bueno.
2020 年 12 月入住 3 晚

4/10 很差

christophe

满意:员工和服务
不满意:客房舒适度,住宿条件和设施
2021 年 1 月入住 3 晚

10/10 超赞

Clémence

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Très beau et propre hôtel
Tout était très bien. C’était très propre. Le personnel très gentil. L’hôtel très beau (style ryad). On ressent l’histoire de l’hôtel et son vécu. Tout neuf et rénové tout en gardant le patrimoine. J’ai aimé cet hôtel. Petit dej pourrait être amélioré avec un peu plus de choix (exemple chocolat chaud, chocolat à tartiner, petits pains plus frais ..) mais c’était bien.
2020 年 12 月入住 3 晚

6/10 一般

真实旅客

与家人出行
满意:客房舒适度,清洁度
2020 年 9 月入住 1 晚

6/10 一般

真实旅客

与家人出行
满意:清洁度、住宿条件和设施、客房舒适度
2020 年 9 月入住 2 晚

10/10 超赞

SARA

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Riad na Stone Town
Parece um Riad, uma antiga casa de Sultão. É legal e tem boa comida, bons profissionais e boa localização! Gostei e indico.
2020 年 9 月入住 1 晚
Management 于 2020 年 9 月 25 日 的回复
Dear Sara, Thank you for taking your time to share your experience, We are humbled to hear of your positive response towards our staffs professionalism, Food and location. Our staff will be waiting to welcome you back again at Kisiwa House. Thank you.

10/10 超赞

Morgane

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bonne escale!
Hôtel trés bien situé dans Stone Town, et bien décoré. Cependant pas d’ascenseur et il y a beaucoup de marches à monter (pas adapté aux personnes en situation de handicap ou au personnes âgées). Literie très confortable, petit déjeuner bon et personnel serviable. Bonne escale en arrivant pour la première fois dans cette ville!
2020 年 9 月入住 1 晚
Management 于 2020 年 9 月 25 日 的回复
Dear Morgane, Greetings from Kisiwa, Thank you taking the time to review us. We are happy to hear that you were comfortable and happy during your stay with us. Kisiwa house is dedicated to providing excellent service and making our guests feel at home. Looking forward to seeing you again soon. Thank you.

8/10 还可以

Daniela

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stone Town
Fint litet hotel i Stone Town nära till allt. Väldigt trevlig personal
2019 年 12 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Der var god service, men alt for mange trapper. En elevator ville være perfekt
2020 年 1 月入住 3 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bien placé, charmant, personnel tres serviable, possibilité de stationnement
2020 年 1 月入住 1 晚

4/10 很差

JACQUES

满意:住宿条件和设施,清洁度
不满意:客房舒适度
Chambre bruyante
Bel hôtel, bien situé pour visiter la vieille ville. Personnel attentionné. Par contre chambre bruyante au deuxième étage située sous les cuisines. Un groupe frigorifique ou autre moteur se mettait en route toutes les dix minutes. Tôt le matin bruit de la rue en plus. Par ailleurs il n’y a pas d’alcool à l’hôtel. Aucune information sur le site dans ce sens
2020 年 1 月入住 2 晚

6/10 一般

真实旅客

不满意:员工和服务
Bina eski olduğundan asansör yok, merdivenler dik, banyo eski, izolasyon kötü, sokak sesleri geç saate kadar duyuluyor. Erken uyandırma istedim, personel uyuya kaldığı için uyandıramadı,
2019 年 12 月入住 1 晚

10/10 超赞

Xavier

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 2 晚

8/10 还可以

真实旅客

满意:清洁度
Didnt The noise made by guests checking out eRly morning when they take down their luggage dragging them down the wooden stairs. The step in the room should be clearly marked in red to avoid guests falling as no one expect a step just after one gets into a room. Liked the staff who are extremely friendly and polite. The breakfast is also great in quantity and variety...
2019 年 11 月入住 3 晚

10/10 超赞

antonio

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect location to explore Stone town.
Very nice vintage boutique hotel,close to everything,perfect to explore Stone town,nice decoration.
2019 年 11 月入住 1 晚

2/10 糟糕

Luciano,Napoli, Italy

与家人出行
不满意:服务设施
Il servizio di booking si è rifiutato di cambiare la data inserita per errore al 19 novembre anziché il 19 dicembre anche pagando la differenza della tariffa soltanto due giorni dopo il rilevamento dell’errore.
2019 年 11 月入住 1 晚

8/10 还可以

Alia

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful building but not a 5 star hotel.
Kisiwa house is beautiful but not a 5 star hotel. Keep in mind that this is another standard for this country so when you book a hotel with 5 stars it’s usually not. We got a room at first floor right outside the street. It was very noisy and it was hard to get a good night sleep which was exactly what we needed. There was a weird smell in the room that they tried to hide and a lot if weird noises from the ac during the night. We woke up multiply times because of shot sounds coming from the ac. The location is good. It’s close to the touristic part of Stonetown but to be honest we only stayed one night and weren’t very much impressed by Stonetown or Zanzibar at all. We made a tour to Nakupenda becah and Prison Island from the harbour but the weather was a disaster, but it’s close to the harbour. The breakfast was ok. Nothing special, however the staff was very helpful and very kind. So a big 5 star to the staff and a 3,5 for the hotel in itself. The rooftop pictures on hotels.com are not like the reality. We passed by some rooms and it looked really beautiful, not like the one we got by the entrance/lobby. See pictures taken.
In the hallway, beautiful.
One of the rooms.
The rooftop.
2019 年 11 月入住 1 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 3 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful space, great staff, convenient location. I wouldn't hesitate to stay there again.
2019 年 10 月入住 2 晚

8/10 还可以

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the decor, location, friendly staff, wifi speeds & more. A leaking bathroom was a downer.
2019 年 10 月入住 3 晚

4/10 很差

真实旅客

不满意:客房舒适度
3* hotel
A 3*hotel, the rooms need to be renovated.AC, TV, Hair dryer were not working. It took over 2h for someone to check on it, it wasn’t possible to fix any of it. It was the only hotel in the area which you could easily enter in the evening hours without someone at the front desk (poor security). Positive: central location, delicious breakfast with a sea view, nice style of furniture.
2019 年 10 月入住 2 晚

8/10 还可以

真实旅客

满意:员工和服务、服务设施、住宿条件和设施
Nice hotel in Stone Town, traditional design and architecture. I had a pleasant stay, service was good. My only complaint was with my room. I was #1 on the ground floor facing the street. It’s very noisey, you hear foot/Moto traffic all night as well as anything happening at reception. Plus side is you don’t have to walk the stairs (there are a lot) to access your room, but you will for breakfast. Be prepared. If you can, request a room on a higher floor in the back. In a great location for exploring Stone Town... around the corner from lots of shops and a few cafes.
2019 年 10 月入住 2 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 9 月入住 2 晚

8/10 还可以

rabah,paris

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
très propre et fonctionnelle, personnelle très a l'écoute et super sympa
2019 年 8 月入住 1 晚

10/10 超赞

Marco

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
What a beautiful property, good location. Very clean and friendly staff
2019 年 7 月入住 1 晚

10/10 超赞

Zülfükar

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 2 晚

10/10 超赞

GToor,Ithaca, NY

满意:清洁度、员工和服务、住宿条件和设施
Better than expected. In the heart of Stonetown. Very good location for everything you wanna do in Zanzibar. Spacious rooms and bathrooms. Very cool vibe at the restaurant. Very tasteful decor. I loved everything here. Go. Go. Go.
2019 年 4 月入住 2 晚

10/10 超赞

Ton,Dar es Salaam

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Great room with beautiful big bathroom and bathtub . Corridors on all floors very specially decorated.
2019 年 4 月入住 1 晚

10/10 超赞

Celine

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Très bel endroit accueillant.
2019 年 4 月入住 10 晚

10/10 超赞

Bettina

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bedste anbefaling
2019 年 3 月入住 2 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Très bien situé dans le centre, belle décoration
Hotel situé dans le centre historique, tout peut se faire à pieds pour les visites dans le centre. La décoration de l'hôtel est soignée, belle, l'hôtel a du charme et est authentique. Le staff est aussi efficace et accueillant. Je recommande et je reviendrai sans hésiter si j'y retourne à Stone Town.
2019 年 3 月入住 1 晚

8/10 还可以

真实旅客

2019 年 3 月入住 1 晚

8/10 还可以

Roger

满意:清洁度、员工和服务、住宿条件和设施
Everything was very good apart from the bed which was very hard.
2019 年 2 月入住 1 晚

10/10 超赞

Maria E

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Me encantó
Hermoso lugar. Casona antigua bien refacccionada. Súper ambiente. Bien ubicado. Servicio muy amable.
2019 年 2 月入住 1 晚

10/10 超赞

혜원

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
great hotel
예상외로 너무 깔끔하고 좋았습니다. 중심부에있어서 이동하기도 좋았습니다.
2019 年 1 月入住 1 晚

8/10 还可以

真实旅客

团体旅客
满意:员工和服务、服务设施、住宿条件和设施
Great helpful staff. Beautiful old house. It’s located in a neighborhood in the old town that is inhabited by locals with all the noise, color and smells.
2019 年 1 月入住 1 晚

10/10 超赞

Selam

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful place to stay in Stone Town
This hotel really provided the best service. The staff were all very friendly, accommodating, and made you feel welcome. The breakfast was very nice, and the location is in the heart of Stone town so it made a great base for walking around. The room was really clean, and the furniture very comfortable. L
2019 年 1 月入住 2 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Très bel hôtel , bien situé dans la vieille ville . Personnel très accueillant et chambre très jolie . Endroit très agréable mais faites quelque chose pour la salle de bain qui n’est vraiment pas à la hauteur du reste .
2019 年 1 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行
满意:员工和服务,清洁度
Service was good, people were good, but there was a sewer smell in the toilet
2019 年 1 月入住 1 晚

6/10 一般

Sara

满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
2018 年 12 月入住 1 晚