西班牙庇里牛斯山便宜度假套票

The location was great - you get the best of old town and new town. The bed was comfortable and room was quiet, an ideal place to rest.

Bad service and accommodation for the price! For a new hotel the room is extremely badly designed. No socket for the kettle, constant buzzing sound from the electric box and poor drainage in the shower leading to a bad smell. Cleaning is also bad. Used toothpick found in the sink area and left there for four days. Mugs left unwashed. Coffee/amenities in the room not topped up. Breakfast is not worth the money and runs out of food at least an hour before breakfast is due to finish, staff very lazy and don’t attempt to top up the food or clear plates from tables (whilst eating food in front of guests). Same level of poor service was seen in the rooftop bar, with glasses all over near the pool. All staff need a significant amount of training to be at an acceptable standard.

Really good location, easy check in, two separate bedrooms with two separate bathrooms. Overall great for big groups

A disappointing experience - written by my husband who was the one who stays at this hotel Spent a night in the Artist Gran hotel of Arts on my way back from the Camino de Santiago. I do not know if it was because of my backpack and casual pilgrim dressing but from the start, the service was a bit arrogant. I booked a room with queen size bed (indicating preference on high floor), but was given a DOUBLE bed for 3rd floor. As for the view, Smart Inner View means facing the window of your neighbor (welcome back to the dormitory in the Albergue!). An experience certainly not to be repeated. Get yourself an hotel with better service. You deserve better!

Pool very cold and small- limited space in rooftop. Breakfast was just ok

Dommage qu’il n’y avait pas de restaurant le soir de notre venue avec un menu à nous proposer A voire pour une prochaine fois

mala

The staff were welcoming. The rooms were good value, for the price we paid. Suitable for our needs. Clean and comfortable. The breakfast which we paid extra for was great with plenty of choice.

Bonne prestation on petit déjeune

Pool very cold and small- limited space in rooftop. Breakfast was just ok