Delhi Luxury Vacations

Firstly, at the time of the check-in i was told i am being given a special room with a special view. It would have been better if that wasnt mentioned in the first place - bcoz moment i stepped in - i saw the view of a terrace with AC outlets. Best to not create high expectations - know your hotel. secondly, for a 5 star hotel to not have an iron in the room or on the floor and not mention while checking in is crazy- it took them 30 mins in the morning to get me the iron and we could see that no one was really helping on that front ...it seems like the usual timing. I could have called for the iron much earlier if i was informed that this needs to be booked and not miss my breakfast to leave for work.

Excellent stay.

The property overall was ok but a few things were unacceptable. The TV channels were limited and cumbersome to access, live flies in the breakfast area and a lack of staff response to tackle the situation. Paid full price for breakfast but to no avail after bringing it to the supervisor’s attention. Additionally the room was dirty with corners and edges showing dirt including carpet edges and the wall beside the washroom had paint coming off and was damp.