By Expedia Guest Author, on May 11, 2001

Expedia.com Expedia.Com Wins Top Awards and Recognition From PC World, Revolution Magazine and the International Federation of Information Technology and Tourism

BELLEVUE, Wash. – May 10, 2001 – Expedia.com® received honors and recognition from PC World, Revolution Magazine and the International Federation of Information Technology and Tourism (IFITT). These awards highlight the travel site’s leadership, ease-of-use, superior customer experience and industry-leading marketing initiatives.
“Over the past couple of years, Expedia® has been consistently recognized and awarded as the top online travel agency,” said Richard Barton, president and CEO of Expedia, Inc. “These latest awards point to our continued success in making Expedia the best travel site in the world and attest to our deep commitment to our customers. We’ve earned travelers’ trust and this recognition by delivering quality service and a great online travel experience.”

In PC World’s June 2001 issue, the magazine unveiled its picks for the hottest online booking sites rating Expedia.com at the top of the list and a “Best Buy” for its ease-of-use, booking flexibility and technical sophistication. “For complex itineraries involving more than one stop, Expedia is [PC World’s] pick, thanks to the variety of options it gives you for sorting your results.” – PC World, June 2001

Revolution Magazine, a leading marketing publication for the digital economy, honored Expedia for its outstanding achievements in digital marketing over the past year. Expedia took home The Revolution Award, the top award presented to the company who made the best overall use of digital media in its business. Expedia also won the Best Online Retailer award for the company’s effectiveness both in reaching their desired target audience and in generating the necessary response and awareness.

According to the Revolution Awards judges, “Expedia.com is not just a successful retailer. It is an online business that has in a few years become one of the leading global travel services, competing as successfully against brick-and-mortar rivals as it does against dot-com competitors…Through attention to detail, obsessive customer service and the marketing equivalent of a battleship full of weaponry, Expedia has helped to make the internet a leading channel for the sale of travel products.”

Rounding out the recognition of Expedia as the best online travel site, Expedia was selected as Best Website in the Travel Agency, Tour Operator and Cruise category, by the International Federation of Information Technology and Tourism (IFITT), during its Enter 2001 conference in Montreal. These awards, sponsored and organized by interactive agency Nurun, were designed to promote and reward excellence in Web creation and development on an international level, and to serve as a reference point for the tourism and new technologies industries. The judges were composed of respected members from the Canadian and worldwide tourism and IT industries, as well as members of the World Tourism Organization.

About Expedia, Inc.

Expedia, Inc. (Nasdaq: EXPE) operates the Expedia.com online travel service in the United States with localized versions for travelers in Canada, Germany and the United Kingdom. Expedia also operates the Travelscape.com™ and VacationSpot.com™ travel sites in the United States. To help customers Travel Right, Expedia provides the best combination of air, car, and hotel booking, vacation package and cruise offers, destination information and point-to-point mapping.

Expedia.com customers are supported by a credit card guarantee (U.S. site only), an industry-leading privacy policy, and live agents via e-mail and an 800-number available 24 hours a day/seven days a week. Expedia.com is also available under Travel on the MSN® network of Internet services.

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