Cancun, Quintana Roo Hotel Rooms at the Palace Resorts

The best place I have ever stayed. Staff is so helpful. The event coordinators for the daily pool actives were very funny. Only complaint was we wanted the volleyball to be longer.

We had a fabulous time but the air conditioning system sounded like a washing on spin cycle all night! Kept waking up as it powered on and off. Room 103

Our room and the entire property is very clean and well maintained. Staff was friendly and attentive to our needs. Overall, the food is very good....there are a few "misses" (don't bother ordering pizza!) but many of the dishes were good to outstanding. This was our first all-inclusive experience, and we were happy with the quality of food and drink. The beach is great for relaxing, but few people entered the water due to the sea weed covering much of the bottom. The nice swimming beach is on the north end of the island near downtown. You can get a taxi to nearly anywhere on the island for 60 pesos, and it's well worth visiting Playa Norte a couple times during your stay. Personally, I recommend avoiding the local shops. You'll find jewelry at the airport that's priced as well, or better (unless you can negotiate as well as Donald Trump). There are some good bars however in the shopping district that are fun to visit. Recommend Swimming with the Dolphins. The snorkeling trip to the reef near the hotel was somewhat disappointing. Definitely get the couples massage at the hotel.

Great hotel, extraordinary amenities. I recommend this Hotel to everyone, I promised the stay at this Hotel will a great experience.

Beautiful setting with white sand and clear blue water. Food selection very fresh and our pickiest eater was happy and satisfied. Staff always friendly. Not so big and overwhelming but big enough to be well appointed with that 5 star feel. Hated to leave.