Cancun, Quintana Roo Hotel Rooms at the Palace Resorts

Wonderful stay. Loved the bech beds and umbrellas. However, you need to get up early to get a spot. I am a morning person so no big deal. Sit watch the sunrise then take a nap in the chair go eat breakfast. Alberto took wonderful care of us all day everyday while we were on the beach. Food and drink.

It's a wonderful resort. The staff is very attentive, you feel like you walked into paradise as soon as the doors open! The food was delicious, great options and again, the service was just wonderful! The pool was a bit crowded since the chairs were so close together, but the beach has lots of room for privacy.

GREAT PLACE, FRIENDLY STAFF, GOOD FOOD BUT ONLY ONE RESTRAUNT. RELAXING LIKE YOU HAVE YOUR OWN PRIVATE ISLAND

We just got back yesterday and I'm already trying to plan for the next trip back. The place is HUGE but we don't mind walking. The room was was nice and had an ocean view. We requested 2 beds but got one king. Hotel staff brought us a cot for my daughter to sleep on and she had no complaints. Hotel staff was attentive and very polite...maybe because we were consistently tipping but that's to be expected. I brought about 30 singles and maybe 6 fives....used all the singles and 2 of the fives so what ......$40 in tips for a 5 night trip. I dont' think that's excessive. At the end of the trip all the staff new my name and were calling my senior XXXX. There's plenty to do both day and night for families. Food was beyond my expectation; drinks were a little weak but just tip the waiter a buck or 2 and he'll bring you doubles of whatever you want. We even suffered through the time share presentation and got a nice discount on a tour which we didn't even take because we wanted to lounge around the huge/wonderfull pools. The presentation was a lot more "hard sell" at the Hard Rock which is a subpar hotel compared to the Moon Palace. The beach was a bit disappointing but the pools made up for it. When we did want to go to the beach we just hopped the bus and went to the beach palace which has a wonderfull beach front. Can't wait to go back to the moon palace.

Took my son and his friend to the Beach Palace for their Spring Break. This is a nice, all inclusive hotel with the mini bar and room service inclusive. Very good service at the hotel. The boys wanted something that you could not find at this hotel but it didn't stop them from going downtown to the bars or to the Omni where there is great pool action for teenage boys. Hotel is definitely recommended for families.