Ratings based on 1,081 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome experience.

Posted Jun 29, 2015
Pros: Room size (great), clean, great staff, close to everything.
Embassy Suites was awesome, particularly given it was swarmed by teenage girls volleyball tourney contestants (including us). Had just come from the Omni Riverfront, which would rate a zero, if it went that low.
2 out of 5
by A verified traveler from florida

Disappointing

Posted Jun 24, 2015
Pros: Rooms were clean and comfortable
Cons: Property Managers need to fix current problems
Location: Great location central to museums, theaters, more challenging market and quarter
Broken ice machine, 7 th floor with broken elevators, no cold water, have heard of not enough hot water, but couldn't get cold water-scalding shower. Told taken over by new property managers and they didn't want to fix what was wrong, going to do major renovations. Not what a current guest of the hotel wants to hear trying to get luggage down 7 flights of stairs. Couldn't get room to cool off to a comfortable temp.
2 out of 5
by A verified traveler from houston

Not too happy

Posted Jun 22, 2015
Se stayed at the loft across the street, something I wasn't aware when I book the room, that they had two buildings. it was uncomfortable to walk across to use the swimming pool, when they were homeless people outside the hotel, also the pool was too small and super crowded that we decided not to go in. Very disappointing for the kids. Our lovely view of the room was the dumpster. :( Staff members were really nice and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Everything was great

Posted Jun 8, 2015
Family of five stayed two nights. Breakfast was great. Location was within walking distance of everything but far enough for a quite sleep. Things where clean and the staff genuinely seemed to care about your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Marksville, La

Very nice stay

Posted Jun 6, 2015
Awesome extras (breakfast, manager's reception). Very clean, super nice staff, room contains lots of extras.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted May 19, 2015
Elevator broken Room was not a suite Bed was very small
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 12, 2015
Pros: Room size and large bath.
Cons: Room service food.
Location: Close to everything.
Great stay but smoking was advertised and evidently rules changed. We had a patio so it worked out alright.
5 out of 5
Recommended
for Couples
by A verified traveler from Farmingdale

Wonderful

Posted May 11, 2015
Cons: The weekend was packed and there was a problem with the elevators on Sunday; many people were gripping. There is a $35 per day parking fee.
Location: Other side of Canal from Bourbon and Quarter but close to Convention Center. Not a bad walk to Quarter.
The best thing about Embassy Suites is their full to order breakfast. And to make your stay even better is the manager's reception in the evening with beer, wine, booze.
4 out of 5
Recommended
for Families
by A verified traveler from Springfield, Illinois

Nice but lacking.

Posted Apr 25, 2015
Pros: Location and ammenities.
Cons: Better internet connection in the business center and less cost for parking.
Location: WWII museum, the French Quarter, shopping, and events were within walking distance.
Hotel was in the Warehouse District, close to shopping, sightseeing, and activities. However, the rooms were oldish and a little less than expected for an Embassy Suites. As in most hotels, the pillows were flat and uncomfortable. The breakfast was wonderful, but the evening snacks were lacking in choice and variety. The most surprising part was the cost of the parking -- thought it was rather exorbitant. Also, my wife connected to her e-mail in the business center but I could not connect with my e-mail. However, we both connected from our personal computer in the room.
4 out of 5
Recommended
for Everyone
by A verified traveler from ventura,ca

Nice,clean and friendly.

Posted Apr 16, 2015
Pros: Everything
Cons: Breakfast hours alittle longer
Location: So much to do
Great price , nice accommodations , close to everything.