Ratings based on 802 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from buffalo

Could be better

Posted Aug 7, 2014
Noisy room but location is good.the compressors changed most of the night. The sheets were dirty and had to be changed
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel! Close to nearby convention centers!

Posted Aug 4, 2014
Great hotel for the price! Valet parking was very professional and fast! Breakfast each morning was met with caring staff and excellent food! Would reccomend for anyone to go!
4 out of 5
Recommended
for Everyone
by A verified traveler from Pensacola, FL

Great location and nice rooms! Elevators SUCK!!!!!

Posted Aug 4, 2014
Pros: The rooms were nice -- it was recently remodeled. The rooms had balconies, which was nice.
Cons: The elevators! AWFUL. SLOW. We were on the 13th floor, so we had to wait for the elevator and once it arrived, we hit every floor on the way down.
The hotel was nice, and it was a great location ... off the beaten path, which was nice for us. The elevator service is TERRIBLE. But the breakfast included in our plan was delicious!
4 out of 5
Recommended
for Everyone
by A verified traveler from ok

Great location and great price. Nice view.

Posted Aug 1, 2014
Pros: Location, room size and comfort
Cons: We stayed in the original part and scheduled for renovation. Still very clean and nice.
Location: In walking distance to bourbon street
Helpful and friendly staff. Gave us good information on location of good places to eat. We did only have one towel upon arrival but was very quick to orrect the problem and apologetic.
3 out of 5
Recommended
for Everyone
by A verified traveler from Lombard,IL

Separate but not equal

Posted Jul 26, 2014
We came into town to celebrate my moms birthday. The hotel is in a great location. The staff was friendly and helpful. The lobby gave great promise of what our sweet would look like. I seas so disappointed to find out that our suite was not inside of the actual Embassy Suites building. Instead, we were led outside of the building, via the parking garage by a set of floor arrows, to an older building across the alleyway. This building had very dated decor and seemed to be staffed by one lone front desk staff. As always the ammenities, including the cook to order breakfast and happy hour reception were excellent, but difficult to get to given the separation of buildings. I thoroughly enjoy the Embassy brand, but would not make a reservation to stay at this one again unless I am guaranteed to be in the main building.
4 out of 5
Recommended
for Everyone
by A verified traveler from baton rouge,la

Kids week out.

Posted Jul 23, 2014
Pros: the coveniece of it's location
Cons: things were ok
Location: downtown new orleans
Was treated very well and had a great time.is well located for shopping,trolly, resturants.mall.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the river walk

Posted Jul 22, 2014
Pros: It was close to all the places we wanted to see.
Cons: I didn't like that the toilet and shower were so close together.
Location: It was about a 20 minute walk to the French quarter and not far from the casino.
We stayed at this hotel for one night in New Orleans and it was great. I would stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Palm Beach, Florida

Converted hotel

Posted Jul 19, 2014
Okay overall old converted hotel but overall okay. Not what I normally expect from an embassy suites
4 out of 5
Recommended
for Everyone
by A verified traveler from ATL

Nice, clean, close yet far enough for peace&quiet.

Posted Jul 10, 2014
Clean hotel, very roomy, enjoyed the balcony. Close to riverwalk outlets & pretty much walking distance to everything New Orleans has to offer but far out enough to be away from the partying crowds. Nice staff, complimentary cocktails from 5:30-7:30pm although we did pass because of the line. Complimentary hot buffet breakfast, omelette cooked to order. Great experience!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2014
Everyone was very polite and always had a smile. The room was much more than I expected .