Ratings based on 9 Verified Reviews

They paid and stayed. We double-checked.
2.4 out of 5
67% of guests recommend
2.6 Room cleanliness
2.7 Service & staff
2.3 Room comfort
2.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
by Flavio Vicente from New York, NY

Big mistake

Posted Jan 1, 2014 on Hotels.com
This is by far one of the worst hotels I've ever stayed at. From the front desk staff to the condition if the room, everything seemed like a nightmare. The hotel couldn't even locate my reservation in the system. Although we're in 2014, they actually required a confirmation number or print out of the confirmation in order to find my reservation in the system - really?! The overall look / decor of the hotel and room was just old - not old fashioned but just plain old and not well kept. The room was dark, very old and looked dirty - I actually couldn't get myself to walk bare feet around the room given the look and smell of the carpet. All in all, this hotel is way overpriced for what it is. The only thing it has going for it is the location but that's it. If this is how Rio thinks it's ready to host the World Cup or even the 2016 Olympics, we're all in for a very unpleasant surprise.
2 out of 5
Recommended
for Business Travelers
by FB

Great location, bad service , not properly cleaned

Posted Nov 4, 2013 on Hotels.com
The service is bad ( common In Rio) and the room was not very clean. It is well located in the Ipanema area. I do not recommend and I will never stay here again
4 out of 5
Recommended
for Personal Event
by JT from Melbourne

Good choice

Posted Jul 8, 2013 on Hotels.com
Hotel is well located for beach and lagoon and also many bars and restaurants nearby. Rooftop breakfast was especially pleasant.
2 out of 5
Recommended
for Couples
by A verified traveler from Connecticut

Standard room means it hasn't changed since 1970

Posted May 23, 2013 on Hotels.com
I have never seen such a dramatic difference in one hotel. Standard room floors are like a time warp into the 70's. Everything was old and worn from the money you get off the elevator. But on other renovated floors, it was modern and clean. Don't stay here unless they start showing pictures of the bathroom or your paying for an upgraded room. I have seen hostels more upgraded. Actually I wish I stayed at a hostel and saved $200!!
2 out of 5
by A verified traveler

Some rooms are disappointing

Posted Apr 8, 2013
Pros: Location to the beach and great shopping ... safe neighbourhood
Cons: cleanliness
Location: fantastic!!!
A standard room is a room that has not been renovated since the 1970's. The room was not clean, hair in the bedsheets, shower floor stained, dirty hand prints on the walls. It's in a great location.
4 out of 5
Recommended
for Everyone
by Danilo Vacation from Santiago, Santiago Metropolitan Region, Chile

Nice are for this hotel

Posted Jul 17, 2012
Pros: breakfast and the attention
Cons: some things that I miss at the rooms
Location: very well located
excellent staff and and so kind waiters. Rooms are compfortable but not enough spase. There is not ice-maker in the floor (but you have frigo at any room....) Out side pool at 23rd. floor = in case of rain: "no way Jose"
1 out of 5
by Laura from Seattle

Run away from this one

Posted Jul 17, 2012
This was a huge disapointement. Very expensive, didn't have WiFi working for more than 3 days, and didn't inform guests that there was construction work ongoing, starting from 7 AM. Staff is friendly but not professional. Tries hard to be a luxe hotel, but fails completely.
5 out of 5
Recommended
by A verified traveler from Seoul. Korea

generally, good.

Posted Sep 4, 2010
if you have a plan to stay in Rio De Janeiro, use this hotel a little bit outdated, but safe, clean. morning buffet: large selection of cheese, juice, bread.
1 out of 5
by A verified traveler from Amsterdam

Old Mattress, Poor Service and Unfriendly Staff

Posted Apr 22, 2010
The hotel is located in an excellent area, Rio de Janeiro's best part, close to the best beaches and great restaurants. However, the hotel is old-fashioned, mattresses are old, service is poor, staff doesn't speak anything but Portuguese. In sum, I do not recommend this hotel.