“1. Room had a bad smell.
2. There were still dust and white debris on the floor when I checked in.
3. Couldn't make a reservation for the massage as advertised.”
“Arrived at 11 pm. I have rarely been received by a more unwelcoming receptionist. Did not talk to me at all, not even to explain the hotel rules and amenities. Tried to make the wifi work for an hour, couldn't. Called reception, their response: "Well, it's working here." Morning staff were friendly and helpful, which made me warm up to the hotel more. They do have a 2-way transfer from Terminal 2, which is helpful. Would not recommend walking between terminals, even though it's not a long walk.……
“Most of the staff was amazing. The rooftop pool area is beautiful. The location is amazing lots of places to eat and lots of things are walkable. Breakfast was fantastic. Room service food was very good. Would definitely stay here again.”