The property, like many in Tunica, does not appear to be adequately maintained. There was an abundance of litter on and around the parking lot. Trash cans inside were often overflowing with excessive trash. Vending machines were inoperable. Jacuzzi was closed and used as a live clam tank. Pool water was cold. And a lot of standing water around the pool. Rooms were still being cleaned at 8pm on Sunday
Frank
2024 年 6 月入住 2 晚
10/10 超赞
April
2024 年 6 月 11 日
满意:住宿条件和设施
April
2024 年 6 月入住 1 晚
2/10 糟糕
Robert,San Diego
与配偶出行
2024 年 6 月 6 日
不满意:员工和服务、服务设施、住宿条件和设施
We encountered many friendly employees in the casino and restaurant areas, but checking into the hotel was a different matter entirely. The person checking us in was hard to understand and unfriendly. On top of that, the elevator to our room on the 4th floor was not working. People were impatiently waiting for the elevator and the front desk had to make a call. We decided not to stay, informed the front desk, and left. Did not stay even one night.
Robert
2024 年 6 月入住 2 晚
10/10 超赞
Jean Luc
与家人出行
2024 年 6 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our experience at the Hollywood! The rooms were very clean and the beds super comfortable. Would recommend to everyone and would stay again.
Jean Luc
2024 年 5 月入住 1 晚
10/10 超赞
Hannah Faye
与家人及幼儿出行
2024 年 6 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good
Hannah Faye
2024 年 5 月入住 1 晚
2/10 糟糕
Sherry
与家人出行
2024 年 5 月 27 日
满意:员工和服务
不满意:住宿条件和设施
The room looked clean but when we went to sleep my husband and son got bug bites all over them. Bed bugs from the looks. Also the room smelled like someone was smoking in our room, not sure if it was coming from the vents or the room next door but was hard to breathe.
Sherry
2024 年 5 月入住 1 晚
10/10 超赞
Donna
2024 年 5 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Donna
2024 年 5 月入住 2 晚
6/10 一般
Mario
2024 年 5 月 18 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Casino service was good. Hotel service was terrible