瑞士阿尔卑斯山度假短租

"Excellent!"

"員工有善，房間整潔，地點方便，只是住的第二日酒店執房時沒有更換新的毛巾，如有更換會比較好。"

"Great location and nice service! Breakfast was good!"

"convenient place and very nice service"

"The room is very neat and tidy. Room temperature is perfect and you could enjoy snowy view from window towards the backyard. We booked our stay with breakfast included and there are sufficient options for our breakfast. The hotel is maintained decently and staff are welcoming. You could get all you need from the room."

"*櫃檯人員總是非常熱心為我解決很多問題，甚至會根據不同酒主動提供酒杯。 *桑拿雖然只有簡單的設備，但使用上非常舒適。 *房間裝置很溫馨，景致非常的棒，甚至比訂房網更美，推薦一定要訂有陽台的房間 *早餐種類很豐富，可以額外選咖啡，如果想吃炒蛋也可以請他們另外煮。早餐建議要選窗邊的位置，風景真的很美 *位置也很棒，離車站不遠"

"Friendly staff. Large gym and swimming pool."

"一切都很好！只是飯店櫃台人員沒有笑容，態度不是很好"

"Overall the hotel room is exceptional, clean and well designed. Our room has a balcony and a nice Mountain View. They also serve tea/ snacks at 5-6pm and breakfast is really delicious with a large variety of choices. The staff at breakfast were great. The only disappointing moment was at check in: we were lead by Google maps to walk from train station 5min to an entrance of the hotel, at 5:15pm, and turned out it was locked. So we pressed the bell but after almost 10min no one answered. We saw some staff walked pass, and they ignored us telling us to continue with the door bell (which no one answered)… finally door opened, and we walked to reception to check in. The guy was on phone with a blunt face. The young lady was ok, attended to us, took our passports, then she answered the phone and was engaged on the phone for almost 5min. (Staff who are serving guests during check ins should not take calls and be engaged in other calls!) We were watching her on the phone waiting… These two staff at reception both had the attitude and impatient look when dealing with guests. We intended to ask about tea and breakfast timings and dinner recommendations around the area, but we didn’t want to “bother” them and so we didn’t ask anything. The waiting at the gate plus the waiting at check in was disappointing. The nice room made up and we overall were happy about the stay."