“Reception staff were excellent. TV in room didn’t work. Pool area was very clean. The restaurant for breakfast was very good but service in the evening wasn’t very good, no cutlery, no salt on the table, getting staff attention was hard work but appreciate there was training of new staff.”
“Lovely property, nicely refurbished. Large bathroom just a double bed, this felt a bit cozy in the room.
Didn't use bar or restaurant but it looked lovely.”
“The outside tables could do with replacing. Accommodation was good but the bedside lamps didn’t work and toilet roll holder needs replacing.The food was excellent and restaurant is very well presented but the inner door from the conservatory closed with a loud bang that we could hear clearly from our room.”
“To be honest, this is not my first choice in my businesstrip to Swansea, but the hotel just right next to a large parking lot and sitting close to waterfront makes it competitive. The room is large but the facility is basic, not even a refrigerator in the room, no laundry service in the hotel or nearby, it's less friendly to long staying customers.”