“We were very pleased with our family stay at this hotel and will definitely return. I must also mention Mr. Abdullah's attentiveness; the staff were very helpful and attentive.”
“It was a pity that at the description it said that it was possible to swim at the other place and there wasn't info about extra costs. But when I arrived there the hotel didn't pay for that or didn't make an effort to arrange a free swim. Although the info on Expedia was not right. That was a pity. And the toilet was not flushing and the shower water was coming out of the shower inside the room. The taxi driver they called to bring me to the airport was very late.”
“Title: Great location, but a terrible sleep and poor hygiene
To start with the positives, the location is very close to the main tourist attractions, and the room was relatively spacious.
However, our experience with the staff and the room assignment was disappointing from the beginning. When we checked in, the two female staff members at the front desk were unfriendly. Since we were staying for 4 nights, we specifically requested a quiet room. Instead, they gave us a room right next to the……
“Wir sind sehr zufrieden mit dem Hotel,
Wir durften mit einer Selbstverständlichkeit 5 Stunden früher einchecken das haben wir noch nie erlebt auch das aus checken erfolgte mehrere Stunden später da wir nicht wussten wohin mit den Koffern. Die Klima hat nicht funktioniert was für uns aber kein Thema war, da es mit dem lüften hervorragend geklappt hat. Wir kommen sehr gerne wieder!”
“The staffs are racists and not friendly. They don’t have proper training of dealing with guest. They moved out my staff from my room in my absence. Rooms are narrow and noisy. No charging socket for IPhone. Lifts services are horrible. The manager of the hotel tried to be nice but end of the day the entire system is inefficient and full of poor service. I don’t recommend it.”
“Had a great stay, clean room and nice cozy bed. Bathroom is clean with all amenities. Very Quiet spot if you trying to relax after long walks around the city. They won’t disturb you and make sure to clean your room while you away for you daily needs . Highly recommended”
“I was very happy staying here for the two weeks I was in the Sultanahmet area. The location is close to all the important historic sights you‘d want to see. The hotel is also just a few steps from public transportation, great Turkish restaurants, bank ATM’s, and shopping. Muhammed as well as the other manager, the kitchen and housekeeping teams were all outgoing, friendly, and professional. The rooms are clean, the mattresses and pillows were very comfortable, and the bathrooms had great water……