“The exterior of the property looked similar to the photos posted online. Unfortunately, the interior was a very different experience. The elevator and the room had a strong unpleasant odor, making the environment uncomfortable.
After inspecting the room, we immediately informed the front desk that the room was unsatisfactory and decided not to stay. Despite raising our concerns at the time, the matter was not resolved to our satisfaction.
We also contacted Expedia for assistance, but were……
“The exterior of the property looked similar to the photos posted online. Unfortunately, the interior was a very different experience. The elevator and the room had a strong unpleasant odor, making the environment uncomfortable.
After inspecting the room, we immediately informed the front desk that the room was unsatisfactory and decided not to stay. Despite raising our concerns at the time, the matter was not resolved to our satisfaction.
We also contacted Expedia for assistance, but were……
Pei Chin Angela