普拉亚格拉杰 3 星级酒店, US$21 起

“Good to stay”

“ They do not have enough mineral water for drinking and despite of paying they are not stocking. They told me shop will open at 7 AM for mineral water and he would get it but when I came back at 7, he told me the shop is right opposite to hotel and I can buy water from them. These people were sleeping on couches in front desk where customers and their guests sit during day time. They just care for their comfort and not customer’s . I think better idea is to include price of drinking water per……

“Rohit and staff did an excellent job during our stay for Kumbh.. they even served hot dinner on the night that we were late coming back to the hotel after sightseeing at the Mela.”

“The stay was worse than terrible. We would have left immediately but finding a new place during Maha Kumbh was tough, we left after one night. Tent was built on sewage and garbage. The management and owner were extremely disrespectful. We have been asking for a refund for two months now, hotels.com is protecting this unethical place. Nothing was as advertised! The owner lacked basic etiquette on top of unhygienic conditions which the place was setup in. Unclean and thus full of mosquitoes,……

“Este hotel no existe esta serrado por favor como es posible que estoy suceda por favor retirar este hotel de toda plataforma”

“Apart from the price which in any case was unrealistically high during Kumbh Mela for all hotels in Prayagraj, zone connect at the Park is excellent. Special mention to front desk staff who are very helpful and friendly. Vijay Nehra gets a special mention for his helpful nature. Civil lines , shopping and markets are close y but doesn’t cause any disruption as the hotel is tucked away in a smaller street close to Civil Lines. Good hotel to stay”

“The hitel.does not exist on the pun shown! The hotel owner denied booking and getting any booking money. Hitels.com customer care didnt give us a regund. Agent as well as tge supervisor said openly do you want to, we wonr issue refund.”

“Location”

“The staff were very friendly , helpful and cooperative . They helped us to navigate . The stay was perfect.”

“Room was in unfinished,resendlly done construction. No tv. In room. No hanger, in closet. Bath room has what’re leak, Dirty toilet water was on bath flat like pond. Each time we use bath room we has to go throw dirty water , I been complains to manger and owner. No response, no correction made, room door key was parvide to us, eash time we go out we have to inform to Clark. When we come back to room we have look around Clark to open our room to enter in. Past 3 day, room was clean 1 times……

“They don’t have a DND sign usage in the hotel and staff keep disturbing by pressing the bell all the times inspite of instructing the reception staff not to disturb ”

“Welcome was done vs it was done to others! the geyser for hot water didnt work - discomfort to shower with cold water. when I mentioned - the staff said I cannot do much. I am a volunteer. ”

“Worst customer service ”