“We were disappointed at check-in to learn our room was not in the historic hotel building, which is beautiful, but in a new annex building up the street (which is non-descript.)
Reception closes at 2pm, but check-in begins at 2pm. If you can't arrive at 1:55pm, you must follow the self-check-in instructions that are sent via email (in German.) We met and helped two other guests who were struggling to get into their rooms during our stay, just as we had. When we called the main number for Hotel……