“Poor service from reception.
Asked for wine opener, and waited for 30 minutes, called again, reception asked me to go down reception to pick up by myself, after went down, she told me they only have ONE opener in whole hotel, and asked me to go up again to bring the wine down.
So ridiculous:
1st > big hotel with only ONE opener.
2nd > staff let me waited 30 mins, then asked me come down, but then asked me go up again to bring the wine instead…
Never experienced such chaotic service.”
“very nice room with view. The curtains blacks out the room completely for a good night sleep. Thoughtful to have a steamer in the room and fridge ... etc. ”