“The condo was exactly as listed and perfectly fine for our needs. However, there were a couple of things that could have made our stay more enjoyable.
First, the check-in experience was disappointing. We had quite a bit of luggage, including suitcases, a cooler, bags with coats and shoes, computer bags and a hanging garment bag. When we asked if there was a luggage cart available, we were told there was one somewhere in the building, but the person checking us in didn't know where it was if it……
“The Chateaux was a great experience! From the moment we arrived the staff was helpful, friendly, and so accommodating. We really appreciated Jono taking our car, our bags and helping us to our room and giving us a rundown of the hotel. The courtyard was fantastic and we loved the hot tubs! Such a great property and atmosphere. We highly recommend the Chateaux!
The smores kits provided were pretty stale and ultra processed. Would have loved fresher, higher quality marshmallows, but you can’t……
“This place is as close to Heaven as you can get earthside! Not only is it stunning, but the staff and food were amazing. The bell men were especially helpful and kind and we were so impressed with all of them! The hotel lobby staff were also fantastic and the service we received at The Foundry for brunch was top tier. The grounds at Sundance are breathtaking and I can see why Redford fell in love with this location. As a lifelong Utah resident, the beauty still blew me away! We cannot wait to……
“Very nice and extremely clean property. My only complaint, was after checking in I was handed off to another person for brochure and directions to our room...but what it really was about was teeing up their 90 minute time-share seminar. I felt ambushed! Not cool!”