“I have stayed at the Serena several times over the past 20 years. In fact, of the 80 countries I have visited the Serena in Mombasa is still my favorite place in the world. The staff, including front dest staff (namely, Althuman) and the wait staff are outstanding. Many are long-term staff who have obviously been well-trained in customer service. The Maisha Spa is always worth a visit. The property is beginning to show signs of aging so I hope there are plans to upgrade it, while not loosing its……
“Variety of restaurants and pool areas. Beautiful garden landscapes, direct access to the beach and overall attentive and friendly staff. Will certainly visit again👍”
“Spent 3 nights, all inclusive. Food was good, drinks were great, pool was warm and clean. The room was clean and had a great view. If I ever go back to Diani I will definitely stay there again.”
“Best hotel I’ve ever stayed at. Not a lot of rooms so it always feels so cozy and calm. Monkeys are everywhere, near your balcony at the pool or even in the trees when you have breakfast. Food is good, even for lunch and dinner everything is homemade and has a unique touch to it. You forget about all the noise around you. Very unique experience.”
“Great stay! The food was delicious, the bed was very comfortable, and the pool was clean and relaxing. The staff were friendly, and the room was spotless. Overall, a wonderful experience and I would definitely stay here again.”