“The property was tired. It was clear it was once fancy but now in need of upgrading. Various things in my room broken. Breakfast was good. Bed comfortable.”
“We stayed at HillHouse Plovdiv for one night before continuing our trip toward the Black Sea, and we would absolutely stay here again! The staff was incredibly kind and helpful from the moment we arrived. They saved a parking spot for our rental car, parked it for us, and helped bring our luggage to the room. The staff was also close to our age, which made their local recommendations especially helpful and relevant. My partner is Bulgarian and speaks the language fluently, while I do not, so I……
“Beautiful hotel! Wish we could’ve stayed here longer. The food was amazing, pool was nice and clean, rooms were comfortable! Very impressed. The staff were so kind and very helpful. The view from the room balcony was gorgeous.”
“Rooms were clean. Coffee in the room is not complementary. There is a complementary bottle of water, but only the first day.
No iron nor iron board in the room, you have to ask for it and it has to be returned after.
No hair conditioner. The pool was great, 25 m and very clean. The stuff in the hotel was friendly. Very poor management in the restaurant. No one on the door to welcome you and sit you. Free breakfast buffet and no waiters around, customers help each other to find out where things……