“The overall experience was good. The staff were very helpful and attentive. There was a bad smell in the first room we checked into, but they changed our room the next day, and the new room was much better. The housekeeping team also did a great job. The food and service at Zamana Restaurant were amazing as well.
I have stayed at many five-star hotels around the world, and I would say the service here is definitely five-star. However, based on the condition and quality of the rooms, I wouldn’t……
“The hotel had a 80s decor and vibe, but the not-so-modern outlook is totally, if not over compensated, by the impeccable service, cleanliness, view at the breakfast restaurant, quality of food, and the ample size of the swimming pools which provide more than enough room for everybody to enjoy. We have had an amazing time there! I paid extra for a side sea view room because the picture looks like a frontal sea view, but it wasn’t, and I probably would not have chosen the same room type next time.……
“Hotel is beautiful. Its exactly what you’d expect to find in Greece. Staff was nice and helpful.
Reason for 3 stars:
The room was very spacious but cheaply built. The flooring was creaking and would flex a lot. The shower was emitting a mold smell and upon closer inspection, there was mold all along the perimeter of the shower. I hate to call out such a nice hotel however this may be a big issue with a certain crowd. I hope they take this into consideration for future tenants.
Beyond these 2……
“Todo estuvo muy bueno, la atención, el personal, la comida y las diferentes actividades que ofrecen, lo mejor de todo es su jefe Aqua, siempre muy amable y servicial.”
“We had an incredible time! The team helped us book activities, suggested plans based on our interests, were extremely kind and welcoming and the room and amenities were spectacular. To top it off the food was incredible! The breakfast greek yogurt with fruit and granola was my favorite ever. We cant wait to go back!”
“We had a deluxe villa with own pool. It was just a shame due to staying later in the season, we did not get the sun on our loungers and the pool was very cold. (Still tried it though!!) Suite was lovely, Breakfast was good, lots of choice. All the staff were very friendly and helpful. Resort is close to main road, which was a bit annoying if sitting out. Overall though, could not fault the resort.
However, walked along the nearest beach, and was very disappointed with the amount of rubbish and……
“What can I say the hotel was excellent along with the amazing views. All the stuff was helpful and sweet. They even offered to make us pack lunch to take with us on our excursion which was at 7am. We did have to inform them night before and they remembered who was vegi too. I would definitely recommend and would be looking to rebook with them. A+++”
“The staff were very welcoming and lovely. The room was clean and stocked with treats, the spa was sensational, and the meals were great. We did ask for our room to be cleaned and only the bed was made - they did not remove used drink glasses, wipe surfaces, or replenish the coffee pods for our espresso machine. But the drinks were strong, the pool was gorgeous, and overall very happy with our experience!”